M&M Pest Control

Rated highly for: Responsiveness, Punctuality, Quality, ValueReginald helped immensely securing my home against an infestation of mice and roaches. He meticulously put traps down where they needed to be. He also provided valuable information on how maintain a rodent/roach free home. I would recommend to anyone with a pest problem. More...

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Rated highly for: Quality, ValueVery good service

Reviewed on Google Maps

I called MMPC after a different exterminator mistakenly identified a bedbug in my apartment. I wanted to have the dog and inspector come to be positive before I moved any further. I called at 4pm on a Saturday and they arrived at 6:30 that evening! The inspector was very knowledgeable and quickly identified that the bug was indeed, not a bed bug. The dog did his search as well and the inspector gave me lots of tips about preventing all types of pests in my apartment. Quick, great service and thank goodness saves me the trouble and cost of fumigating our entire apartment for a problem that didn’t exist! More...

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I found some a bed bug at my boyfriend’s apartment and was terrified that I had brought them back to my apartment. I actually had an appointment scheduled with another NESDCA certified inspection center but they never showed up. I looked for another certified center and found MMPC - everything happens for a reason! Stephanie was very patient and calm with my paranoid self and scheduled me for an inspection less than 2 hrs from when I called. Herbie and Dex came over promptly and gave me the all clear - Thank God! Not only did Herbie listen and answer all of my questions calmly, but he also responded promptly to a text I sent him after the appointment asking for preventative recommendations. Dex was a sniffing superstar, too (don’t want to ignore him in my review as he did a lot of the work!). I hope I don’t have a need for MMPC again, but if I do I know I’ll be in good hands. More...

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Loren was extremely helpful. When I called in a panic on a Sunday morning, he asked me to send him a picture to confirm whether an exterminator was actually needed. He helped me identify the insects as non-harmful, and recommended some at home treatments I could try first before anyone came out for a more intensive approach. I was very grateful for his quick response, especially since it was provided totally free of charge. Would definitely go back to M&M again in the future! More...

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Recently hired them for inspection and they are efficient, informative, and super pleasant! Recently worked with Barry and Roxy and they were amazing! Before my appointment, Stephanie responded to all my questions and emails and helped me feel fully prepared for my inspection. Would highly recommend to anyone! More...

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I spoke with Loren on the phone this morning after waking up to what I assume is bed bug bites. He took his time asking me questions about the condition of the bites, my apartment and he answered all of my questions. He did so much to put my mind at ease as I was all but ready to throw away my mattress and half my wardrobe (maybe not that dramatic but you get the idea). Much appreciated! More...

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I couldn't believe how quickly the pest ID service got back to me to identify the photo I submitted. I was in the midst of full blown panic that the bug I found was a bed bug but the entomologist that called me on the phone calmly asserted that it was not a bed bug. He promptly identified what type of insect it was, described its characteristics and how to get rid of them. I am grateful that there are people out there who can identify a bug from a cell phone photo and put my racing mind at ease. Prompt, professional, knowledgable. I highly recommend. More...

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We are big fans. 1. A real person answers the phone. 2. The technician responds promptly. 3. Appointments are made in a timely manner. 4. The work gets completed, on time and professionally. Recommend strongly! More...

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M2M is a rare treasure in NYC. Compassionate, competent, responsive, and fair. I recommend M2M to any friend that has even the slightest pest concern.

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The whole process was smooth and stress free. I spoke to knowledgeable people on the phone to set up an appointment. They were able to set one up next day. Herbie and Dex were on time and very professional and friendly. They put my mind at ease. I highly recommend this company. More...

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I've been using M&M Environmental services for several years and highly recommend them! They helped with a bedbug extermination of my partner's apartment as well as a full inspection of my apartment. Both times, they were quick and professional! I've also had them identify photos of bugs via email, with remarkable turnaround time. Excellent customer service! More...

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For no charge they helped me identify a pest by photograph. Ami was very professional and informative. Thanks MMPC!!

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This place is incredible! They assisted me every step of the way, made everything super clear and were available 24/7 with questions and support. Can't recommend them more highly!

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Really great service to work with! I would highly recommend them to anyone!

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MMPC overall did an excellent job in termite treatment for our house. Kyle, the inspector is very professional and responsive in attending our needs. I also appreciate Mr. Gao very much for his excellent service and his dedication . He is very knowledgeable and a top notch professional in termite treatment. Overall, thumbs up for their service. More...

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M&M were amazing. Their customer service was great- Jason replied to our phone message immediately and set me up with an appointment within 1 day of the call- and the team that came to the apartment was extremely thorough. Herbie and Dexter (the beagle!) did a fantastic job of walking me through the process and explaining next steps, if necessary. I would definitely use their services again and can not recommend them enough. More...

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The exterminator my building uses is a joke, so I’ve turned to M and M twice now to take care of my apartment. Customer service on the phone is great, and the technicians who arrive have always been friendly and knowledgeable.

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I've relied on these guys for years now. First, when I had roaches in the ground floor apartment of an old building. The issue was so upsetting and difficult to control I was on the brink of breaking my lease -- my fear of roaches is phobia-level. They came and sealed every nook and cranny, and even followed up with me unprompted some time later to see how everything was going. I didn't see a single other critter for the remainder of my time there. I was a nonbeliever in the effectiveness of extermination and AMAZED with the difference. Now, I've had to call upon them again (recently moved into another old building..when will I learn). Within the first week, I saw a big roach -- the flying kind, the stuff of nightmares. They responded right away. Kevin, who I'd worked with the first time years before, came and assessed everything and his team sealed everything up. I didn't see another one again for another four months, when the weather got warmer and new cracks formed. They came again for *free* to patch up the new problem areas. Haven't seen another since. These guys are just the best, most compassionate, timely and effective team. Would highly highly recommend!! Also, shout out to Jason for getting back to me so quick to help ID a little bug I found in my bathroom and verifying that it wasn't a bedbug!! More...

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Thought I had bed bugs, MMPC had a K9 unit out the very next day to check my apartment and let us know we were fine. Herbert (the inspector) and Dexter (the K9) were friendly, professional, and thorough. Huge help putting my mind at rest.

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My husband and I have two young children, so as you can imagine any type of pest issue is the last thing we needed. We were so pleased with the quality of service and expertise. Much appreciated!

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These guys are amazing. You can email them a photo of a bug 7 days a week and they will get back to immediately with what it is and if you should be concerned.

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These guys really deserve 10 stars! I called numerous other companies and trust me when I say MMPC went above and beyond. They were calm, caring, and extremely professional.

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Extremely professional, prompt, and actual experts at their craft. Much appreciated guys!

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Can’t thank these guys enough. Lifesavers and the best in the area!

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M&M Pest was amazing! It is pretty hard to imagine raving about any experience involving bed bugs - and if you’re reading this review you probably know what I mean. I would not wish this on anyone, but these guys were there for every question, extremely responsive, and so professional. Most importantly, they really know what they are doing and their comprehensive method eliminated the problem for us. We worked mostly with Daniel, who was fantastic, but their inspector and treatment team were also nothing but great.After it was all over, we saw a small bug that looked like a bed bug about 5 weeks after the second treatment. We panicked, and sent a late night email to Daniel with a photo attached. He wasn’t in the office at that time, but Jason responded within 10 minutes telling us it was a shiny spider beetle and explaining how he knew/how to avoid an infestation of those bugs also. This experience is a perfect example of how this team works together to make the experience as positive as possible - calming anxieties as quickly as they can, stepping in for each other so you have support when you need it, and being very knowledgeable about the subject. I can’t recommend them enough! More...

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Very impressed with the response time and overall experience.

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We was very happy with the service! Definitely will use them again in the future! Friendly and on time ! They know what they have to do and answer all our questions!

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Kindest people and so fantastic at what they do. We’ve hired other companies in the past and ended up paying much more for nothing. MMPC gets to the route of the problem for long term solutions. Would highly recommend them to all. More...

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M&M did termite liquid treatment for my house. They come in two people. They are very professional and did their job according to the procedures. Highly recommended.

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Outstanding customer service is what you can expect from MMPC. Their customer service representatives take the time to walk you through the process and help you find the best solution for your situation. I was worried that I had bed bugs in my apartment recently and Herbie came to my place immediately and did an inspection. Thankfully, there were no bugs. I could sleep soundly that night knowing everything was fine. If I do notice any pests in the future, I will always use MMPC. More...

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Had a great experience with MMPC. The staff was very knowledgeable and helpful. They explained the process to us in detail and made sure to answer our questions. They did a detail check of our house for pests and provided an inspection report for records. Overall great experience and will definitely recommend to others. More...

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I have received incredible customer service from this company, time and time again. I had an inspection done by them, and they were very prompt, respectful, and responsive. I have reached out to them a few times since with inquiries, and I always receive such helpful and immediate responses. Highly recommend them! More...

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I have sent this company two different photos of insects for them to identify. This is an incredible service that they offer FREE OF CHARGE. I can't say enough good things about their exceptional customer service. Their response time is unbeatable. They definitely understand how stressful pests can be, and show it by how quickly they get back to you. This company is extremely professional and I would recommend them to anyone. More...

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We were completely frantic when we found our place had a possible rodent issue. Based on reviews we hired MMPC to come in. Best decision we ever made and can’t thank them enough! 100% worth it More...

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Best of the best! They get it done right the first time. Saved us!

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Very quick to respond to my inquiry and schedule an inspection. Inspection was on time and efficient and report was delivered immediately. Many people say bed bug inspectors give false positives to get more business. My report was negative. More...

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Timothy, Sergio, and the whole team at M&M were incredibly wonderful. Responsive, kind, detailed in their explanations, they were always available to help us and did a very thorough job. We've gone to them in the past, and I'm certain will again, should another issue ever arise. More...

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I have used M&M several times, and I cannot recommend them strongly enough. Their team was very thorough and reassuring through a stressful bed bug situation. They have even been kind enough to perform an insect identification and give advice via phone and email while I was on vacation in another city. Stan, Loren, and Daniel have all been prompt and professional. More...

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I believed my daughter had bedbug bites so I called MMPC immediately. I felt more comfortable hiring them opposed to others being that they’re eco-friendly, especially having kids. They were exceptionally thorough and most of all respectful of our living space and belongings. 5 stars hands down More...

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I have had the experience of working with Tim staff of m and mThey have all been kind helpful patient knowledgeable and also willing to go above and beyond to help and understand the the tremendous process involved in preparing to eliminate the bug situation They were sensitive and I truly believe that Tim’s detailed help finally got The landlord to finally treat the building issue in a methodical way to eliminate the issue once and for all Thanks and love to them all

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I am a HUGE fan of the team at M&M! A previous landlord used them for a major job and they were amazing throughout the whole process. Experts in their field and kind above all else. Obviously dealing with customers who are going through stressful times, they were available for questions and advice whenever needed. I've contacted them multiple times after I moved out of that apartment to weigh in on concerns I've had and they are always quick to respond and provide insight. I am so thankful for their identification services and the ability to have a trusted experts available when needed. I would highly recommend working with M&M if you (unfortunately) need to. More...

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I had a mouse issue and M&M Pest Control solved the problem and their customer service was A+++++! They were extremely responsive over email and did a really thorough job in my apt. I would recommend them to anyone with an issue. They know their stuff and stand by their work. Very happy with them. You won't be disappointed. More...

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Very positive experience (given the circumstances). Professional staff, customer service went above and beyond, and good results. We would recommend them wholeheartedly. More...

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Discovering that we had bedbugs was one of the worst experiences we have had in a long time. (I do recognize how lucky we are in other ways! ) We were completely overwhelmed by having to prepare our entire apartment in a short amount of time while working full-time. The challenge, at the time, seemed insurmountable. HOWEVER, having constant and consistent access to the staff at M&M was a HUGE benefit. They never got annoyed by our numerous and ongoing questions. They answered our calls and responded to our multiple emails AFTER HOURS. They were competent, patient, kind and supportive. I have never experienced this level of customer support and service. The technicians were highly professional, communicative and efficient. As a customer, I was treated with dignity and respect. Thank you M&M! More...

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