Buffalo, New York
17 customer reviews
Mindi Kratz
What can I say... Diane is simply the best! She designed a custom Mother’s Day ring for me that surpassed all of my expectations. It’s beautiful, classic, detailed and truly one of a kind. She took all of my ideas (which were a lot) and combined them into the master piece that I will cherish forever. Thank you Diane!!! More...
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Christine Naples
Diane is fantastic! Last year she made two rings to go on either side of my diamond engagement ring. The design is beautiful and they fit together perfectly. The three rings would slide around on my finger so they were not always lined up correctly. Diane joined the three together and sized them so what was three rings is now one beautiful ring!Diane also sized two other rings for me, and made drop earrings out of gold charms that I had. Her work is meticulous and I couldn’t be happier. I highly recommend her for all your jewelry needs! More...
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Kiersten F.
I had my engagement ring custom made, Diane was a pleasure to work with...I am so happy with it!!! Â She took my lifestyle into consideration (active), as well as every request I had. Â The whole process was fascinating - can't wait to see her again for the wedding bands! Â I highly recommend her, she is a true artist and a brilliant designer. More...
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Brett Bowman
I worked with Diane at Melting point to design a custom engagement ring and I can’t say any more positive things about the results and the experience. We started with a rough sketch and progressed to the final design over the course of several meetings. Diane was incredibly detail oriented and provided excellent guidance and explained all the design trade-offs throughout our meetings. She was also very attentive during our meeting, and accommodating to my schedule and availability. More...
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Karen Monaco
Diane is truly the best custom jeweler in Buffalo. She designs works of art that are carefully created with her expert eye for quality and design at a fair price. I cannot stress enough how much of a joy she is to work with.I first came upon her when my wedding rings had to be redesigned after they were cut off due to an accident. After going to a few other places, I knew Diane as the one to be trusted with such a sentimental item. I absolutely loved the finished product and constantly receive compliments. She took a good amount of time to get to know who I was before going through the process of creating a whole new ring.Next, she created a perfect necklace for my mother for Christmas with all of her 7 grandchildren's names engraved on it - it was an original piece that my mother adores and wears often. She also was kind enough to complete it at the last minute after we had a new baby born a few days before the holidays.Perhaps the most important piece she has created for me was in honor of my dear friend who passed away from breast cancer at age 40. She sat for an hour to hear us talk about Julie - the kind of friend, mother, teacher, and daughter she was. Julie's legacy was important to her and she truly looked at this project as an honor. We finally decided on a necklace that had Julie's actual handwriting engraved on it. It was so well crafted, 18 more of us have now have ordered one to remember her by. Diane truly is a special person and not just an amazing jeweler. There is no one else around that I would trust to create those special jewelry pieces that represent so many memories. More...
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Joseph Kasperski
Very professional shop in a convenient downtown location. Diane was very helpful meeting with me several times to design my wedding band. She was also great with explaining the metal alternatives, sizes, styles, etc. More...
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Dre R.
Diane was very helpful, creative, timely, professional, and inspiring. My wedding band looks fantastic and she even helped customize it by weaving our initials into the design. Also, she was very patient with me while trying to get the perfect size (quarter size with puesdo comfort fit). More...
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Harmonie Shaw
I'm fairly new to the Buffalo area, so when a piece of my jewelry needed to be fixed I immediately looked up jewelers and decided to contact Diane. I am so glad I made this choice. She was able to fix my jewelry in no time and has been so kind throughout the whole process. She is even helping me choose the perfect gift for my mother's birthday. I would highly recommend her to anyone. More...
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Kevin Shaffer
I went to Diane due to her unique and creative style, and stayed for her unique and creative style! She worked with me (and eventually my fiancee) to create the perfect engagement ring that is truly unique. She really loves trying new things and coming up with a perfect ring. We're now talking to her about our wedding bands and are nothing but excited about the ideas we've already come up with. I would hands down recommend everyone to work with her to come up with something unique and amazing. More...
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Hector Garrido
As a designer looking to design the engagement ring I would give my future wife, I searched for some time looking for the person that would share my vision and idea of the importance of the process and design of the engagement ring. When I first called Melting Point Jewelers and spoke to Diane Von Heckler, after a few minutes of talking, I knew I had found the jeweler and designer I was looking for. She was enthusiastic to see my vision and dream come alive. We worked together on the design for months, until it was just right. We had some great design discussions and we worked together so well, from sketches to final design. Of course, we had our wedding bands also designed and made by Diane at Melting Point Jewelers, and now both my wife and I get to wear one of a kind, unique, specific to us, fantastic pieces of jewelery which we both treasure and love. I look forward to the time I get to design another piece of jewelery with Diane, and I often highly recommend Melting Point and Diane to everyone I know is in the market for truly special jewelery. More...
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Faith Lake
I bought my husbands wedding band from Diane and she was so timely. The band is great and fit him perfectly! Thank you for your promptness and would recommend for sure!
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Emily McIntyre
My fiancé and I had an amazing experience working with Diane to design my engagement ring! She exceeded our expectations in every way and we would highly recommend her! The ring is beautiful and everything we were hoping for! More...
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liz kukulka
I have been going to Diane at Melting Point Jewelers for years! She redesigned my wedding ring using one of her spectacular designs which included 4 smaller diamonds for my 4 children and my original diamond in the middle. Love it!! Diane is creative, easy to work with, and easy to get a hold of. I would highly recommend Melting Point for any of your Jewelry needs. More...
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Jon Lilley
I went to several jewelers before deciding to work with Diane at Melting Point to purchase an engagement ring for my future wife. She takes the time and care to make sure you get exactly what you're looking for, and presents multiple options in order to ensure you get the right ring. And I did, the ring is stunning, as she did an amazing job. Her work is perfect, and makes sure that you are satisfied with how the ring fits and feels. I would highly recommend her to anyone. More...
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Kelly B.
My fiancé worked with Diane to design my one-of-a-kind engagement ring. Without having met me, she was able to craft the perfect ring for me. Yesterday, my fiancé and I sat down with her to select our wedding bands (which she also designed) and it was such an amazing experience. She created a ring for my future husband with one of the ranges in the ADK etched onto which holds significance for him. She also ensured that we were budget conscious and offered us less expensive alternatives for type of ring, weight and type of metal employed. She also asked numerous questions about our jobs as we both work in fields where the ring is likely to see some wear and tear.    My fiancé and I strongly recommend, Diane to all those looking for a priceless experience without the price that often comes with "priceless". More...
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L D.
I needed repairs to an antique ring. The band was broken. Melting point offered a totally different solution to replacing the shank of the ring. Instead they proposed to merge it with my wedding band, solving several other problems and reversible. I was beyond happy. Nice work. More...
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Kevin P.
My wife and I stumbled across this gem of a jewelry shop while scouring the internet for a place to make our wedding rings. Â You are supposed to make an appointment but we just rang the bell and the owner Diana invited us up with open arms. Â Wedding ring shopping can be a daunting task, especially if you aren't sure what you want but Diana made us feel comfortable and confident working with her right from the start. Â We met with her a total of three times and the entire process took less than a month. Â The first meeting was a "get to know you" type of deal and she asked us to send her some pictures to give her an idea of the types of rings we liked. Â The next time we met with her we brainstormed and gave her some ideas of what we wanted, what we didn't want, and she took care of the rest! Â The last meeting consisted of her presenting us with wax molds of our rings to get our final blessing before she had them made. Â The prices were very reasonable and Diana made sure to let us know that she could save us money if we needed to stay within a particular budget by tinkering with the rings in a way that wouldn't even be noticeable to the naked eye. Â She even upgraded the diamond on my wife's ring at no charge, and we also bought two necklaces from her to give to our mothers. I will most definitely go back to Melting Point for all of my jewelry needs in the future, and highly recommend them to anyone looking for an honest, trustworthy jeweler. More...
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