MCM Property Management, Inc.

I’ve been living in the same quad , in the Fairfax district, for ruffly 15 years. I’ve had now 3 management companies in that time frame. MCM has been the new management company for a little over a year. Ultimately I believe it’s the little things, the subtle, often times unoticed moves that make the greatest impact when living in an apartment. MCM, for me, has been making all the right moves. The gardening crew are not only ladscape experts, but they are incredibly quite and effective. When something in our place needs fixing, it’s been done within 48 hours (really 24), and that is a rare thing in this city. But perhaps the biggest shift has been with the garbage, a subject that gets uniticed, just like the garbage men of this city. But when your living within a small radius of living space, the garbage cans and the trash really has impact. This new group has been exceptional. Organized, clean, and right on time. I’m happy I had the chance to put this in writing. Thank you MCM for going the extra mile. Steven Martinez More...

Reviewed on Google Maps

I would like to commend the owner's of this great property.......The way the facility is keap during the inclined wheather we have experienced this winter the hallways are spotless and the maintenance guy (ERIC) is always helpful to any issues that my family has there keep up the great work. Guy's.

Reviewed on Google Maps

They always send maintenance to work and fix some problems whenever I call. The people at the office are also friendly. They see to it that the building is safe and fine.

Reviewed on Google Maps

My family and I are new to the area and were completely lost in finding a home. We found MCM Property Management, Inc through google and are very happy with their services. We were told to contact Brenda as she is the leasing contact and she scheduled us in to view numerous homes all in one trip on short notice! Although we ended up finding another home, we wanted to let her know that we are so very appreciative of her time and kindness. More...

Reviewed on Google Maps

I live in a building they manage in Hancock park, They keep the property in great shape and are extremely responsive to any of our requests. Real easy to work with.....A++++++

Reviewed on Google Maps

Great management company. Compassionate towards the tenants (I am one of them).

Reviewed on Google Maps

I love my aprartment! I love the coming home to it each and every day. My only constructive criticism is that my heater until just last week had been a problem for almost three years. Not sure why the thermostat was the last thing to think of when people came out to look. Also, I would love the screens put back on my living room windows which have been without since the paint job. And while I love the new paint job and the addition of the recycle bin, there are other general things of general up keep that always seem to be on the fritz...the parking lot gate and the broken bulb in my hallway in front of my apt. The latter has been out for over two weeks and is the second time in 6 months. The first time it was almost a month before I finally had to ask someone to fix a bulb in a public space. Again - Overall ... I LOVE MY APT! I just wish there was a consistent sense of urgency when things breakdown or issues need to be communicated (like me never hearing about the change in the gate code until after the fact). More...

Reviewed on Google Maps

I have always had a good report with MCM, who responds promptly when emergency repairs are needed. They take all maintenance requests serious and strive to accommodate the needs of the tenants within reason while maintaining an amicable disposition.

Reviewed on Google Maps

I lived at an MCM Property (1211 N Ogden Drive) for the past 5 years and just moved out to live with my boyfriend downtown (otherwise I would still be there). My time there was great, it was clean and full of plants and flowers. They always decorate the building for the holidays and i feel like that is a nice touch. Haim (the manager) was so friendly and helpful. Anytime I called about maintenance issues, they were quick to respond. It's a great building to live in and a safe neighborhood, I always felt comfortable there and everyone there is friendly. It is an old building so sometimes when they work on the plumbing, your water can be brown for a moment. I know they have been upgrading all the apartments though so they continue to better the property. My unit was charming with a balcony, built in cabinets and storage and the closet in my room spanned 1 wall (pretty big). I would definitely recommend living here and would rent from this managment company again given the opportunity. More...

Reviewed on Google Maps

I have lived here for a few months - so far no complaints. I love my home, I love the area, and my account rep jesse takes great care of me - always fast to respond to any Qs or concerns.

Reviewed on Google Maps

Candice, once again, was incredibly prompt and on top of things! Always a pleasure to communicate with her!

Reviewed on Google Maps

All of my concerns, needs, and accommodations have been handled swiftly and professionally by the MCM staff. They were terrific and finding the best place within my budget

Reviewed on Google Maps

Always responded to maintenance needs. Representatives were readily available for questions through email/phone.

Reviewed on Google Maps

I have been very happy recently with the response to my dishwasher issues and Christian Taylor, taking over for Candice has been very helpful and has kept me informed via email very well. The dishwasher is supposed to be replaced this Friday so we will see if that goes well. I have lived at Martel Manor for 9 yrs and it wasn't updated/renovated or cleaned before I moved in so things are old, the stoves are old the bathrooms and kitchen tile is gross. I still have a ceiling tile missing from the air conditioning unit leaking and soaking the tile and then it disintegrates. It keeps happening and no one has been able to fix the leaking and when it's running it is so loud. But it is much better living there since MCM has started managing the property and having an emergency contact if something really bad is happens. More...

Reviewed on Google Maps

Attentive, personable, reasonable staff. We dealt with Haim and Jesse.

Reviewed on Google Maps

Christian was helpful and listened to everything I had to say. He called me back quickly and gave me his contact email as well. There have been other service representatives who were not nearly as helpful or understanding in the past. When my sink was broken, I was told to fix it myself because all the other tenants are willing to do so . I did not appreciate this assumption, and wish I had received a little more help with the situation. More...

Reviewed on Insider Pages

Christian was quick to reply to my problem and available to help. Although my main issue with my water problem went away at the end, he was very helpful.

Reviewed on Insider Pages

Absolueltly love our home. We are new to the building and MCM property management has been great with acomodating our needs! So far so good. Can't wait for the years to come! Thanks Jesse! More...

Reviewed on Insider Pages

Greatly improved service. There have been a few times when Martin would forget an appointment made but other than that Candice and her staff have been on top of things. Prompt and reliable.

Reviewed on Insider Pages

Jesse has been so helpful! He really made the transition process into our new apartment smooth and easy. He is easy to get a hold of and very professional.

Reviewed on Insider Pages

Great management that works well with tenants.

Reviewed on Insider Pages

I had a great experience living in 803 Alandele for 5 years. Management was reasonable and responsive to problems. I just wish they would keep the grass in front of 803 Alandele presentable.

Reviewed on Insider Pages

Only dealt with the office management once, the issue was handled ok...

Reviewed on Insider Pages

A pleasure to deal with! Always takes care of my problems and repairs quickly and efficiently.

Reviewed on Insider Pages

I looked at so many apartments before I found Jesse and MCM's building. I was delightfully surprised by it's warmth and charm. These apartments are clean and well maintained. I moved out because my job relocated. MCM and Jesse never once let me down while I lived there. Repairs were always done in a timely manner and dealing with Jesse was always a pleasure. More...

Reviewed on Insider Pages

Thank you so much for being so patient and helping me with my rent increase. It means the world to be able to provide a stable home in such a great community for my son. I wish the world had more people like you! More...

Reviewed on Insider Pages

Thank you so much for all the good work. We are very pleased here. Rarely do you find a management company as prompt as you guys.

Reviewed on Insider Pages

Thank you for promptly repairing/replacing the dimmer/light switch for the ceiling in my bedroom. It has a terrific night light feature when off which makes it so easy to find in the dark. Martin also provided a replacement shower head which is working beautifully. I greatly appreciate the very prompt response. And if no one has mentioned it, all the tenants in the building are great neighbors! More...

Reviewed on Insider Pages

Just wanted to thank you for getting us a new washer so quickly - we've already done 5 or 6 loads and LOVE it. Thanks a million!!

Reviewed on Insider Pages

I too, have found MCM a PLEASURE to deal with! Perhaps it would behoove some tenants to get to know people before throwing complaints and insults at them? I make a point of going into the office in person to pay my rent. It's a way to get people to know you, and connect a face with a name and unit number. When I moved into my apartment four years ago it was the dead of winter and my heater was not working! They showed up here with space heaters for me to use while a brand new furnace/air conditioner was being installed! Typical plumbing repairs are done within a few hours, unless you are unlucky enough to have your dishwasher break on New Years Eve. That required a wait until TODAY because repair contractors were not open.
MCM has always returned my calls in a timely fashion and I can't even think of going back to OWNING a home after this kind of service!
So, maybe some people need to start speaking through a smile, and wait more than two hours for a plumber before ragging on the management.
My advice: Buy a home and call a plumber. Try it. You will be back here before long. I also suggest you rent from my FORMER landlord for a while. That will help you see the BIG PICTURE as they say. More...

Reviewed on Insider Pages

Your # 1!! This might sound cheezy, but it was exactly how i felt. Especially you Jesse!! You have been so hepful and that is why I am writing to the internet supervisor of online query! I am most Delighted thank you for all your help!! More...

Reviewed on Insider Pages

My kitchen sink was backed up last night...all the way to the brim and about ready to overflow. I haven't even cooked one meal in the apt. , let alone wash anything. I called MCM last night and I have to say they were ON IT. Got me a plumber in an hour. I was impressed. Plumber says sink was clogged with grease, a lot of grease. Supposedly he says it's from upstairs. More...

Reviewed on Insider Pages

Both, Barbara and Melissa were very helpful and understanding to some issues and concerns that I was having. I have had some bad experiences with other property managment companies in the past. .. cold harsh...not caring, and unwillingness go the extra mile. MCM Property Manament is GREAT and I would recommend them to anybody, anytime. VERY satisfied customer! More...

Reviewed on Insider Pages

My name is Samantha Schilling and I just rented an unit from 11260 Westminster Street # 4. I am here to let you know the outstanding performance and costumer service provided by your employee Jesse Pimentel. He is very professional and has done a great job accommodating my needs. Tenants take no time in complaining, but very little commitment to acknowledge a good service. Congratulations on having Jesse on board. Best, Samantha Schilling More...

Reviewed on Insider Pages

I've never had any issues with MCM. In fact, I am upgrading to a 2 bedroom with them! Great people!!

Reviewed on Insider Pages

I moved into my MCM apartment in October of 2010, and since my move I have nothing but positive things to say about the company.

During my initial apartment hunt and move in, the staff was friendly, professional, and prompt with each process of the lease agreement--making the move quick and easy. Obviously, each new home has its share of fix-ups and problems, but the staff at MCM has since responded quickly to each of my requests and fixed whatever problems the apartment has had.

I feel very comfortable calling MCM when I have a question or concern, and I could not be happier to be living where I live with MCM management. More...

Reviewed on Insider Pages

MCM Management is wonderful! As a new resident to the Los Angeles area, they made finding and placing me in my beautiful home a breeze! The staff is very helpful and eager to assist in any questions i've had. Now, living in my new home... I'm in love and plan to stay for a long time! If the decision to move comes up, I will be sure to choose MCM Management Properties as my #1 Choice! More...

Reviewed on Insider Pages

!Never had any problems with MCM. We love Melissa at the main office! She's been so nice to us. We're going on our second year and have never had any issues with them. I call and within hours I get a call back. I have everyones emails, so sometimes it makes it easier for us to communicate this way and I always get things taken care of.
We'll be upgrading to a 2 bedroom very soon too and it'll be an MCM property for sure. More...

Reviewed on Insider Pages

MCM has really been helpful to me and my family.. we moved here and needed to find an apartment..my cousin who rents from MCM told me to call them. .they had a good apartment for me and I am so happy what I decided to get an MCM apartment because they are such nicest people and always take care of my problems if i have More...

Reviewed on Insider Pages