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McAlister's Deli

3130 South Dirksen Parkway, Springfield, IL, USA

(1212)
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4.5/5

1212 customer reviews

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27 December 2019

It's a McAlister's. It is always fine. Never spectacular, but also never terrible. I always feel like my food is pretty good. It's priced at about $10-12 per person if you also get a drink. Most things come with a side as well. Their tea is good and comes in really big cups with free refills. Kids meals are $.99 if you eat them there, and that's always a selling point. This is one of the better McAlister's in the area. It flows better than some I've been to, and it doesn't usually feel crowded. The parking can be a bit crazy in the corner lot, but we've always been able to find some parking. More...

Reviewed on Yelp

23 December 2019

I saw some reviews about bad service, we did not have that experience. We had great service, great food, and it was a perfect quick service meal. You can dine in or carry out. We would definitely come back. More...

Reviewed on Yelp

21 December 2019

Still 5 stars such a yummy deli..this time I got half a salad and turkey sandwich..but I was a pig and wanted the other half of the sandwich so I got another. .next time i will get the whole sandwich to begin with.. the bread is so tasty..my hubby got a cranberry club and thick tasty cheddar brocolli soup..when I got my second half it came with baked potato which he ate and was very good..then we got 2 brownies..yes we overdid it.. but we love it here and wish they had back home.. More...

Reviewed on Yelp

15 December 2019

Worked at one when I was in college, me u has grown a bit but still has the staple of sandwiches, soups and spuds. Food is pretty alright, place is pretty clean, the down side is the mediocre customer service, I’d say that’s the weakest point for the place. Otherwise, it’s a comfortable substitute for Jason’s if you’re willing to drive up Skibo. More...

Reviewed on Facebook

15 December 2019

I ordered lunch from them yesterday on Grubhub.  I got the black Angus club sandwich with steamed broccoli and a pickle ($9,79), a garden salad ($5. 99), a brownie ($3.09), and a Barq's root bear ($2.69).  The sales tax was $1.26, the delivery fee was $2.79, the service fee was $4.69, and the driver's tip was $5.94.  The meal arrived to my location on Franconia (about haflway between Van Dorn and Telegraph).  The driver was friendly.   The sandwich had brown whole wheat bread, lettuce, tomatoes, and bacon, in addition to the Angus steak.  The salad was a large serving with lettuce, tomatoes, onions, cucumbers, and croutons.  I finished it later for dinner.  All of the ingredients were fresh.  The service fee and the delivery fee should have been combined if they were to be charged at all.  There is too much partitioning of fees on Grubhub.  Overall OK. More...

Reviewed on Yelp

8 December 2019

What a wonderful experience and excellent food.  Derek took great care of us as there was a delay in getting our potato.  He came to our table and took . extra care to be sure we were satisfied.  We will definitely be back! The food was delicious.  Thank you Derek! More...

Reviewed on Yelp

7 December 2019

The food was yummy and the people were really sweet

Reviewed on Facebook

5 December 2019

Great place good soup& sandwich

Reviewed on Facebook

5 December 2019

Best host ever. Thank you Matthew. He was very knowledgable and polite. The food was delicious!

Reviewed on Facebook

5 December 2019

I love this establishment!  The service is great and Thomas and Mike are just awesome managers and really care about their customers.  The restaurant is always clean and the food is very good with a lot of variety.  Absolutely perfect for lunch!  The sandwiches are made fresh, the soups and salads are really good and the baked potato /spuds are a meal all by itself.  Now if you like dessert, not to worry they have that covered too!  Extra large cookies of all kinds and if you really want to go all out, they usually have a cake from The Cheesecake Factory, yet it does change from time to time, so if you see one you want to try, you better get it now:) More...

Reviewed on Yelp

2 December 2019

I very much enjoyed my experience today! The staff was extremely professional, cheerful and kind. They were great with me but I also noticed the team being overly kind to an older gentleman that obviously frequents the often. I love the baked potatoes. It was fresh and delish. More...

Reviewed on Yelp

1 December 2019

There are no longer super long wait times. Food is yummy and atmosphere is nice. I always get the French Dip with Mac and cheese and sweet tea. Husband has been liking their jalapeño turkey crunch with chips. More...

Reviewed on Yelp

29 November 2019

French dip and potato salad were excellent.

Reviewed on Facebook

29 November 2019

Always the best !! I love the fact they have gluten free bread. I wish they had more gluten free soup options.

Reviewed on Yelp

29 November 2019

I enjoyed this meal so much that I almost ordered another one ! I will definitely be back next time i visit this city.

Reviewed on Yelp

29 November 2019

Was Ok... cheese broccoli soup was scalded... The club sammich was fair 3/10

Reviewed on Facebook

25 November 2019

Love their loaded baked potatoes. The very best. I give them % rating

Reviewed on Facebook

22 November 2019

They made things right after my bad experience by sending me a gift card.  I ate twice at their location and each time was great!

Reviewed on Yelp

21 November 2019

I've got to say this.  My fucking sandwich was awesome!!!   I don't know if I've just been having sandwich withdrawals or what but damn that was a bad ass French Dip sandwich!  I was totally ready to be let down in every way but Mcalisters came through like a champ!   The gumbo wasn't half bad either.  It had a nice flavor and wasn't overly salty or fake. YumI never thought I would say this...  I think I love you Mcalisters!   Can we go steady?  For real?!?!? More...

Reviewed on Yelp

20 November 2019

Everything that I've ever had from here is amazing!! Love this place! Excellent sandwiches, good potato salad, and their flavored lemonades are INCREDIBLE!!!

Reviewed on Yelp

16 November 2019

So if you like healthy this is the place to be. I have been to these delis in Ohio and Florida and they are really good. Their sandwiches have huge portions and they half a sandwich cup a soup combo is amazing. I had the BLT on ciabatta bread and it was delicious. This place is really good and always joys the mark for me for lunch More...

Reviewed on Yelp

16 November 2019

I really enjoyed coming here. A group of a bunch of us decided to come here after an event. I ordered the half sandwich/half soup combo. The tortilla soup was really tasty and the half McAllister club was really good too. The service was very welcoming and the price was right. More...

Reviewed on Yelp

15 November 2019

Whatever you decide to order, you will love it. I order from Uber eats all the time due to my job. The manager Michael and whoever his crew is tonight really nailed my French dip sandwich with extra meat and pepper jack cheese. These people know what they are doing. You will not be disappointed! More...

Reviewed on Yelp

14 November 2019

I ordered using doordash and I ordered club sandwich no mustard and no bacon. I got both. I ordered cucumber and tomato salad and got cheese and broccoli soup. I will not order from them again because I can not trust them with an order. More...

Reviewed on Yelp

13 November 2019

This place is fabulous, not only for their food, but for the service you receive. They are quick, accurate, and always smiling. They go above and beyond. Definitely one of my favorite places. More...

Reviewed on Yelp

11 November 2019

Nice place for a lunch between games.  Went with a chicken noodle soup that was great but the French dip was a winner.  Nice and lean.  Nice place and easy to campus.

Reviewed on Yelp

10 November 2019

This place is awesome. The King club and the New yorker are so so good. The Spud chips were delicious, our grubhub driver Michael was super nice. They did forget our pickles but the sandwiches were so good I almost forgot. Will def be back. Changed this to add that we found our pickles under the massive sandwiches! More...

Reviewed on Yelp

7 November 2019

First time eating at McAllister's had a New Yorker sandwich was very good service was excellent love the potato salad

Reviewed on Yelp

5 November 2019

That was delicious! I ordered the Savannah salad with balsamic vinaigrette dressing, sweet tea and chocolate chip cookie. The salad is huge ! And no one has a better sweet tea and chocolate chip cookie. If you're a fan of baked potatoes, McAlister's also offers great options.I'm staying overnight in Columbus and McAlister's offered delivery for a small fee, plus tip (making it about $5 more than picking it up). The online ordering system was easy to understand and gave me an opportunity to include requests. My two requests were delivered - nice!GrubHub brought it to me direct to my door within the estimated time. I also was able to use the Yelp app to see a live status on my order. The only request I'd make is to get a copy of my receipt with the order (for an expense report) but I can use the email confirmation. More...

Reviewed on Yelp

3 November 2019

McAlister's sandwiches and soups are pretty awesome  :) I've done the rueban which was excellent (really big), my boyfriend gets the New Yorker every time because he loves it, aand today I tried the spicy turkey melt with cream of mushroom soup. The soup at McAlister's is better than Panera's. It's so thick and delicious I've never had a bad soup there. My bf got Mac and cheese for the first time there and it was really good:) I've never had the nachos or spuds or salads but I know you can never go wrong with a sandwich, soup, sweet tea, or Mac and cheese. P.S. I looooove their sweet tea More...

Reviewed on Yelp

1 November 2019

Delicious food, banging tunes, super friendly staff and really clean restaurant. I'm glad we stopped here!!!! Adam was the best!!!

Reviewed on Yelp

31 October 2019

Good taste, fresh, good atmosphere!

Reviewed on Facebook

29 October 2019

I took my kids to try McAlister's Deli for the first time and we were pleasantly surprised. It was very good food, very comparable to Panera Bread. To start with the negatives: The kids meals are too small, not worth the price, I recommend ordering a normal size meal for the kids. They get full and you don't spend much more honestly. The other negative was that the kids meals didn't come with a drink, in very fine print they charge you almost $2 to add one! A mistake I definitely learned from a $6 up-charge later. They also fine print the almost $3 up charge for adding soup to a meal. My bill ended up being pretty pricey without me realizing why until I got an itemized receipt. My bad though, always read the fine print, right?The positives are many: Even though they charge so much for kid drinks, the cups are ones they can take home and the straws are fun which the kids loved. There are lots of options for vegetarians, which made my daughter and I both happy. Their veggie sandwich is SO good. They have loads of different types of veggies instead of just cucumber and tomato like most sandwich shops. The grilled cheese was delectable and the broccoli cheddar soup was divine. Frankly, it was probably worth the up-charge. The Mac and cheese was really good, not the kraft junk most places serve. Last but certainly not least, the service was great. Very kind employees. The lovely employee, Destiny, in particular, was very accommodating to our family. She went to the back several times to get us the different sauces and condiments we wanted and made us feel very welcome. We will definitely be back! More...

Reviewed on Yelp

27 October 2019

Good sandwiches made to order. The menu covers any appetite. The sides are typical deli sides. I always try to get Mac and cheese. There's was not my favorite. It was a little bland for my taste.  I was unsure of what to order, but the staff were very helpful with input. Love the iced tee choices. The restaurant was clean inside and out. More...

Reviewed on Yelp

25 October 2019

Always good for a quick lunch. I don't think I've ever had bad food or service from any McAlister's  and I do find them to have better food and variety overall than competitors. On this particular visit I had the choose two lunch trying the new Roasted Mushroom soup and the McAlister's club. You can't really mess up a club but theres is a little something better than most club sandwiches. The roasted mushroom soup was very good and I love mushrooms but this soup needed a little more soupiness to it and a slightly bit less mushroom slices. I love they garnish the soup with crispy friend onions as that is how I always garnish my mushroom bisque. More...

Reviewed on Yelp

25 October 2019

Stopped in here to place a take out order. Larry helped us and he was a joy! We had a larger to go order. He was helpful and friendly. Our order was accurate and didn't take too long. Food was awesome too! More...

Reviewed on Yelp

25 October 2019

Great place for a midday lunch where you don't necessarily want to pig out but want to be filled. They have a variety of custom sandwiches from your classic ham 'n cheese to sandwiches featuring cuts of brisket. A little pricey, but the quality is high as well so there is a fair exchange. If you a fan of Jason's Deli or places like this, you'll love the high quality and customer service of McAlister's Deli. More...

Reviewed on Yelp

21 October 2019

This is a great spot for an easy, but satisfying lunch. I've been here on three occasions, and I can say I enjoyed their McAllister and King club sandwiches the most. They're flavorful, with lots of meat and veggies. I really liked their potato salad side as well. It's creamy with a lovely tang to it. I always order it with my sandwich. My family also enjoyed their turkey melt and New Yorker sandwiches. Come check them out if you're in the area. More...

Reviewed on Yelp

16 October 2019

Subs were great. Never been here before reminded me of a Panera but better. Broccoli soup was good and the French dip was awesome.

Reviewed on Yelp

14 October 2019

Jackey provided great customer service, helped my friend and I with questions about the menu, gave him a sample of tea, and explained the different options for cookies. We sat down, and she offered us refills on our drinks, and before leaving even made a half sweet tea/half lemonade drink by request. More...

Reviewed on Yelp

11 October 2019

I had the broccoli cheddar soup and it was delicious!

Reviewed on Facebook

3 October 2019

Here's why go to 'this' location.I'm not necessarily a fan of this franchise but this location is an exception.Why? location, location, location. It's a great meet up spot, right off I-77 and David Lyle Blvd.So many easy landmarks to locate nearby.They have a great selection of health salad & soup options.It's easy in and out ordering, you pay & they bring the food to your table.They have a patio, a big patio, so big it wraps around the building.You can sit outside, it's quiet, you can have a conversation, enjoy the weather and relax.When you park, you can use the sidewalk to the left as you enter and access the patio without going through the main part of the building.A great location for lunch with plenty of free parking, friendly and helpful staff and reasonable prices. More...

Reviewed on Yelp

1 October 2019

First time here and I will be back...good food and service. Went in about 1045 so they were still counting drawers but then quickly took my order. Had the jalepeno Turkey on jalepeno bread with jalepeno chips and the cheesecake. The sweet tea is so good and the cup is huge with free refills. Meal was very filling, it is now 330pm and I'm still quite full and I ate before 11. Nice shopping area More...

Reviewed on Yelp

29 September 2019

Agassi was so awesome! He promoted the new mushroom soup and I fell in love with it. I normally order the chicken salad sandwich, now I have a new fave! Plus he was so nice and so patient with the fact that I was hard at hearing! Lovely spirit! My husband and I love this spot even more! Thank you! More...

Reviewed on Yelp

27 September 2019

GREAT service,nice food, a bit pricey, but affordable. Inside and outside areas were VERY nice and clean. Definitely would recommend a visit. Thank you.

Reviewed on Facebook

26 September 2019

When I first walked in it was very clean and there wasn't a long line at all. At the front I asked the server which she thought was the best thing between the options that I like and I really enjoyed the suggestions that she gave. My sweet chipotle chicken sandwich had very soft bread. It wasn't toasted but the bread was very tasty. The sandwich itself had a sweetness to but was not overly sweet. The Mac&cheese was pretty standard. It wasn't like Mama's but I did enjoy it. It doesn't have a baked taste to it so expect creamy Mac&cheese. The mushroom soup was something I enjoyed as well but one of the people that worked there said that some people like it and some don't. It could use more flavor but I think it could definitely work for most palates. I also had a chocolate chip cookie that was ok but not the greatest cookie. I prefer a softer moist cookie. Overall, I would recommend this place and I will be going back to try more things as well. More...

Reviewed on Yelp

25 September 2019

The service here was fantastic!  We sat outside on the patio which was very nice, and the server brought our food out to us, and offered to take our cups for refill.  Very nice!  Their sweet tea is my favorite in the area.  I tried the chicken bacon spud (baked potato) and I couldn't believe the portion size.  It comes with butter and sour cream.  The prices are reasonable and usually the wait is not too long.  My husband is gluten free due to celiac and had no problems eating here; he had the spud as well.  Their menu is pretty big, ranging from soups, salads, sandwiches, and various spud options.  Their gluten free options are clearly labeled, but they have vegan options as well. More...

Reviewed on Yelp

25 September 2019

I wasn't really expecting anything special when I came here, just average deli fare. However, all the food we ordered was really good and flavorful. I had a Chicken Cordon Bleu sandwhich and a Chipotle chicken spud. They give you plenty of food, they certainly don't skimp on the meats and condiments. I am very full and satisfied after eating here. More...

Reviewed on Yelp

22 September 2019

Stopped in for a quick lunch while here on vacation. The customer service was outstanding and friendly. The French dip was to die for! Probably one of the best ones I have ever had! Great potato salad as well. I will definitely be back before I leave! More...

Reviewed on Yelp

21 September 2019

the tea is marvelous as well as the sandwiches, never had anything I disliked

Reviewed on Facebook