Marmalade & Mobile Vet
Clarksboro, New Jersey
(11)
Clarksboro, New Jersey
(11)
11 customer reviews
Nicole Gibbons
Unfortunately, I didn't have the opportunity for my pup to receive their services, but not for the lack of trying various ways with multiple attempts. This company has instructions on its website to call, email, or text to make an appointment, disclaiming that a reply will be given within 48hrs or less; this is entirely understandable but downright further from the truth. After my desperate final attempt in reaching them (a text that was very informative about their promises displayed on the website), I did receive the most condescending unprofessional response via email from the one I sent them 5 days earlier (that's 120hrs and a text later.) And like their previous replies to these reviews, I too have screenshots and proof of their correspondence and website information. I told them thanks for finally responding, but I’d be taking my business elsewhere. *UPDATE* Your timeline is missing information. You seem to have forgotten to mention that we had also called about a month prior to having sent a text message to state the email was never followed up on. We left a voicemail with our information that was never responded to. I also thanked you for your reply back and wished you well about your health even though I'm taking my business elsewhere. Your health has nothing to do with this decision, and I truly do wish you well; this was based solely in part on the lack of communication on your part. Thanks. More...
Reviewed on Google Maps
Karen Stewart
Terrible customer service. Long story short. They dropped me as a customer because I had to cancel my appointment 1 hour before. Due to covid. They were so cold and mean about it. More...
Reviewed on Google Maps
Marybeth Morrison
My dog looked great when he was finished.
Reviewed on Google Maps
Linda Yahrling
Just wish I can get an appt. Ioved them. Ii would ike to set up monthly so bad.
Reviewed on Google Maps
Donna Kreidler
Reviewed on Google Maps
Aliyia Patterson-Brooks
The groomer we had was great her name is Kelly. She was on time and our dog looked well groomed after each session. The reason for 2 stars…is that our groomer left the business and we were never notified. We had grooming appointments for the next 6 months. The morning of our dog’s appointment we noticed the groomer was late so we sent her a text. She responded about and hour or so later letting us know she was no longer with the company. We then reached out to the business number and never received a response. I would love to recommend this business but I can’t recommend a business that doesn’t value their clients (we never missed an appointment in the year or so we’ve been a client). More...
Reviewed on Google Maps
Theresa Macri
Nicole is great!! And my dog was squeaky clean. And she seemed to do well with it. Though she hates baths and getting her nails cut. Very professional nice people.
Reviewed on Google Maps
Jenn Schiavone
The worst customer service by far
Reviewed on Google Maps
Christina Stephenson
Reviewed on Google Maps
Laura Litten
Reviewed on Google Maps
Nicole Reker
Reviewed on Google Maps
