Mariners Pest Control
Irvine
(18)
Irvine
(18)
18 customer reviews
Joseph S.
Poor service. The owner is very unprofessional and they arrived late with no warning. In the end, they work slow and the price is high compared to other pest control providers in the area (which I only found out after the fact). I would go with someone else I'm not happy with my service. More...
Reviewed on Yelp
Sam G.
i used Mariners 5 years ago to get rid of my termites and to this day there is not a single sign of them returning. I am completely satisfied with their service and I am referring them to all my family members and friends. Thank you, Mariners Pest Control, I appreciate your great service. More...
Reviewed on Yelp
Mark L.
After noticing termite droppings near my window frame, I called a few termite companies for an estimate for the treatment. Out of the five companies, Mariner's Pest Control was the only company that gave me 3 years of warranty on their work, was one of the two companies that geared-up and crawled beneath my house, lowest price, the only company that explained various treatment options and made me feel comfortable about making my decision. Everyone I interacted with was very professional, polite, and caring. I am very glad I found this company and I would recommend this company to everyone needing to solve their termite problems. More...
Reviewed on Yelp
I R.
I am a Realtor and recently worked with Mariners Pest during a transaction in Laguna Hills. Â They were honest, thorough, accomodating and reasonable with their pricing. Â Thank you for going above and beyond for my client. More...
Reviewed on Yelp
Rukhsana S.
Very disappointed in Mariners Pest Control. Went on yelp and found that this company was highly reviewed, so I picked this company last year, to service some termite issues I was having in my house. Despite the reviews, unfortunately, I have not had a positive experience with this company. Please read if you want to consider using them.I picked this company because yelp had suggested it had 4/5 stars with good reviews. This company sent a termite inspector to my house and he sprayed many areas in/around my kitchen that had termites. I spent around 4,500 dollars for that service, which included a 2 year warranty that allows for free inspection of treated areas, once a year. This year (I.e., about 3 weeks ago) , I called them to come and inspect our kitchen area again because I suspected some termite activity. They completely missed the first appointment, without even informing me. I had to call them to ask what happened. They then sent someone after. This should've been the first indicator that this company was not what I had read and hoped for when I picked them on yelp. When the inspector finally came to my house, he was in a confused and overall bad mood. He kept ignoring our findings and wanted me and my family to prove to him that we had termites. The issue was that we cleaned our house and that day we could not find any specific bugs to show them. We kept asking them to inspect all the areas that they serviced last year, but the inspector was not willing to do that. He admitted he didn't know what areas his company had serviced at my house the year before. Isn't that standard information you should be equipping your inspector with before sending him to a house for an annual warranty inspection?On top of this lack of preparedness, he was shouting in my house, and overall was not cooperating with my ask to investigate the areas that were serviced last year. He instead left the house and called his manager, by the name of Ashley. I spoke to Ashley and she confirmed she would send over another inspector soon after, but unfortunately I never heard back from her. It's been 3 weeks since that incident and I'm extremely disappointed because I was unable to utilize the warranty perks I was promised. I'm very upset with the overall lack of professionalism by this company.My suggestion would be to use word of mouth in addition to yelp reviews. This is not a company that is ever recommend using. Please consider this review before moving forward with Mariners Pest Control. More...
Reviewed on Yelp
Erin G.
I wasn't planning on writing a negative review but when I saw the owner being nasty online in a community forum I knew the name rang a bell. I showed my husband just now and sure enough, it was the same rude and unprofessional owner we had to deal with years ago.We had them out for an estimate when we were thinking about selling our home in Irvine. They came almost three hours late (no call, no apology) and rushed us through a rough estimate/investigation (maybe 15-20 minutes) pushing an annual plan even when my husband told them we were likely selling the house.Ended up not going with them and then a month later we received a bill for an escrow inspection? When my husband called the office they insisted that the bill was a mistake. They said no problem and then two weeks later another bill arrives. Long story short, we worked it out but the owner was unprofessional and rude, even threatening at times.It would be one star if we hadn't been able to work it out. More...
Reviewed on Yelp
Joe R.
We saw that a neighbor used MPC so we asked for a quote. Shawn, Neffie and Jeremiah did a great job. Professional from start to finish. We are very particular about quality work and these guys nailed it. I highly recommend them to anyone who wants a professional team to work at their home. More...
Reviewed on Yelp
Steve Oren
Very knowledgeable and professional. Very impressed with their service. Will definitely recommend their services.
Reviewed on Google Maps
Carrie Faustino
Knowledgeable inspectors and very thorough when going around the house to search for termites and any damaged wood. The technicians and carpenter were professional and worked quickly to get rid and clean up the termites. Wood job was exemplary and precise. Fair price as well. More...
Reviewed on Google Maps
Harold Symons
Was offered the best termite treatment at a competitive price. Couldn’t say no to the experienced inspector after he explained the services and extra attic and subterranean treatment. Peace of mind that this home will be clean and maintained for the next few years. Great job, Nefi!! Now I know where to go for all the dry rot repairs. More...
Reviewed on Google Maps
JCA WOMEN
My inspector explained the treatment in clear detail and added an extra warranty. Beat the other bids. James, my technician, did a clean spray in my attic and made sure the perimeter of the house got a good douse of termidor. Best pest control so far. Glad I finally found a reliable pest control! More...
Reviewed on Google Maps
Dani Babb
Fantastic experience from start to finish. The ease of scheduling, knowledge of the folks who answer the phone and the pricing coupled with experience makes this a no-brainer. Used them a few times now, and in each instance I've had nothing but the best experience. They're efficient, very thorough, exceptionally reasonably priced and they stand behind their work. I have used 3 other companies in the past who were all serious let downs. This is a 5 star business, 5 star owner and 5 star crew. Thank you! More...
Reviewed on Google Maps
Bidhan Vaidya
Mariners Pest Control has been outstanding. They were quick in responding to my request for estimation. Teressa contacted me immediately and she was very professional and thorough. I was scheduled an inspection next day. Shawan came out and inspected. He went through every single details of the house and explained about what was found and what would be the best way to eliminate the problem.Since, I did not want the fumigation becasue of my kids and pets, I went with local treatment option. James came out and did wonderful job. I could see how detailed he was.Based on quotes from other companies, I was quoted very reasonable for the service I recieved. More...
Reviewed on Google Maps
rakshith jagadeeswara
We had a great experience with Mariners! They were very fairly priced. Starting from inspection to the final job done, they were very responsive and professional. Customer service was on point. Luvina , the general manager went above and beyond to schedule the work in the time we wanted. I highly recommend this business! More...
Reviewed on Google Maps
Rich Lee
Came for inspection. Price quoted for treatment, which is their minimum for any termite treatment and even with application of the coupon, was almost double of others. Showed a picture of supposed damage in attic on painted beams, which do not appear to be from my attic. Later inspections by others and myself did not find painted beams or such damage.Update 1: Literally within a few minutes of posting my review, they called and left me a message offering to do another inspection in order to demonstrate that the attic damage was in fact from my attic. Although I could appreciate how responsive that was and that they tried to make it right, I did not give another star because it felt really creepy to be tracked down instantly (matching my name, number, and address) and contacted without asking to be (perhaps they could have just responded here instead).Update 2: A few minutes after Update 1, received another call but no message, from a mobile number in the same area. If this is Mariners, please respond to my review here. I do not appreciate the calls as it is making me very concerned. Also, if the intent is to clear up something wrong with my opinion, it would likely be better done here in front of the community.Update 3: Since I posted my initial 2-star review yesterday and the two phone calls, have now received another 2 calls from the area, without messages. Please stop harassing me. More...
Reviewed on Google Maps
Jack Rollett
They have great customer and technical service ! The inspector who inspected the property was very knowledgeable and did not use high sales tactics. The technician was attentive and he knew what he was doing.He said he has been in the business for more than 20 years. I was extremely happy when I knew that my house was not under some new comers hand. Overall, was one of the best company I worked with.Thanks and keep it up. More...
Reviewed on Google Maps
John Lockett
When I hired Mariners several years ago to provide termite service for my primary residence and a rental home, I was impressed by their attention to detail responsiveness and proactive nature. For the past several years I've had Mariner's under contract as the primary pest control service provider for my residence. Over the years, I've noticed a gradual decline in the quality of service and attentiveness provided by Mariners. My most recent experience included not removing droppings from areas that they treated, failing to inspect the crawl space at my residence, and completely missing a significant termite infestation in the garage. Anything that required the use of the ladder, a mirror or would get their clothes dirty was simply ignored. Shawn, the Operations Manager for Mariners, came out and conducted a thorough and professional reassessment of my property. Within a week, his crew came out and did a fine job treating what Shawn had identified.Five months later, I noticed termite droppings on my back porch. I called Mariners and scheduled an appointment for the following Saturday (Thanksgiving weekend). When they didn't show in the promised window, I called the office, but got no response. When I called the office Monday morning to discuss the issue with the owner or manager, I was told that they were out, but I would get a call back (not received as of Monday, close of business). More...
Reviewed on Google Maps
Marilynne Newman
Dishonest, And they do not know their craft. I would not recommend this company.
Reviewed on Google Maps
