LeapGo

I can't speak highly enough about the Team at LeapGo. They built us a BigCommerce store and WordPress Blog for one of our businesses and we continue to use them whenever we need any design or development work done. From the first day that we started working with them, the communication was excellent and so were the results. They set the right expectations and then consistently met and exceeded them throughout the whole process.

More importantly, from the outset of the project, they listened to our needs and made recommendations based on those needs, rather than trying to push us into a solution that wasn't right for our business.

I wouldn't hesitate to recommend LeapGo to my colleagues & associates, in fact, I often do. More...

In my position, I feel I get to complain a lot about things not getting done right. It’s twice as wonderful for me to be able to write a note about a job well done. I simply have to share my experience with the LeapGo team and how much I have enjoyed working with LeapGo. I hope potential clients will have a good understanding of the highest standards of excellence they can expect from LeapGo.

I spoke with three firms, and, judging by our LeapGo account representative Don’s due diligence, patience and attention to detail, I was convinced that LeapGo would be a good fit for us, despite being an out of state partner. Hands down, I’ve made the right decision. LeapGo is a great partner for our mid-sized business.

Here are 10 reasons I love working with my LeapGo team:

1) LeapGo really thought through the process of customer experience to make it easy for us. I work with a dedicated account manager – Don – who is wonderful: knowledgeable, helpful and responsive. I truly feel like he is a part of my team. Even though he works remotely, he is available at any time. In fact, I’m not sure he sleeps. 🙂

2) My requests are acknowledged within minutes. Don promised “within the hour”, but it’s really much quicker than that.

3) The work stays “in-house.” Once I make a request, an internal team gets things done! It’s quick, the process is simple, communication is great and the guys go above and beyond.

4) While we discussed that some requests would take longer to complete, I’ve yet to have a project take more than 24 hours. There are times when Don will reach back out to me for clarification, but once the scope of the project is clearly defined, the LeapGo team gets things done and gets them done right the first time.

5) These are awesome people to work with. I know a little bit about websites, just enough to explain simple things, but what I absolutely love about LeapGo is that they look at any project, no matter how seemingly small or badly defined, and make sure that they’ve evaluated it from every angle, then find the most efficient way to implement it.

6) Their guys are so honest, they will tell me, “That’ll be a really hour intensive project. We are up for it, but have you considered?…” and offered better alternatives.

7) Efficient AND cost efficient! I can pay in blocks of hours at a great rate for this level of service?! You bet!

8) The collective experience of the team is incredible. It’s like a having an IT fairy godmother (God Father?). Every time I happened to mention that I had some trouble with something, there is an expert for that. Have trouble with formatting pages in Hubspot? Need done by tomorrow? No problem. We got it.

9) When LeapGo says experts, they mean EXPERTS. These guys have become an integrated part of my team and I can confidently count on them to get things done for me quickly, efficiently and to the highest standard.

10) Simply put, I absolutely love working with LeapGo. We couldn’t have found a better team, and having argued with countless developers in the past about minute issues that turn into time drains, it is refreshing to work with a bunch of guys who are smart and efficient. I am confident that LeapGo is absolutely the right partner for any business looking to outsource their IT, and that you will be impressed with the quality of work they provide.

If you have any specific questions or would like to talk with me in person, please do not hesitate to reach out to me and I’ll be happy to share more of my experiences.

I am one happy customer :) More...