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Larrabee's Furniture + Design

Highlands Ranch, Colorado

(63)
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5/5

63 customer reviews

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27 February 2022

Run to any other furniture store as fast as you can. Even their own employees have bad things to say about the owners and the management behind closed doors. This place is an absolute disgrace. I can’t say enough bad things about the customer service and the way they treat people. Yuck!!! Left a 1 star review because you have to, otherwise it would be zero without a doubt More...

28 October 2019

We highly recommend Larrabee's for any of your decorating needs.  We have furnished both indoor and outdoor spaces in our home from here. It's also an awesome place for accessories. The customer service is second to none and the designers have great ideas and are excellent!  Suzy Hartling is just outstanding.  She has great ideas and even has come to our house to check out spaces to assist us in finding that perfect piece of furniture or accessory to put the perfect touch on a room.  We also have furnished multiple outdoor spaces from here.  The quality of the products they sell are among the very best!  I can't say enough great things about this outstanding furniture and design store, awesome place!! More...

Reviewed on Yelp

13 October 2019

Thoroughly enjoyed my experience of purchasing a dining room rug with Dawn Hartzell.  Took the time to listen to type of rug I was shopping for and together found I believe rug that will compliment my existing living room rug. It was a special order so looking forward to receiving in a few weeks.  Go into see Dawn, very helpful and knowledgeable associate! More...

Reviewed on Yelp

27 August 2019

I recently worked with Sheryl Picard for media and game room furniture. The navy leather sectional is beautiful and the club chairs turned out perfect. I was extremely pleased. I had one issue with the sectional, but Sheryl made it right and took Larabee's customer service to the next level. I'm always redecorating and Larabee's will definitely be my first stop in the future for furniture! More...

Reviewed on Google Maps

8 August 2019

This place has an amazing selection of great furniture and an even more amazing group of staff. Cindy and Sheryle are true professionals and know exactly how to find what you are looking for.

Reviewed on Google Maps

24 July 2019

Amazing new custom mattress delivered to my home today! Huge California king didn't even affect the delivery drivers...on time too! I can't say enough great things about larrabees furniture and design. Next up a new bedroom set! More...

Reviewed on Google Maps

23 July 2019

Great selection. Prices are mid line to high. Sales people work on commission so can be pushy.

Reviewed on Google Maps

23 July 2019

Entire experience was terrific - from Cyndi with sale to delivery! Delivery was especially notable because the guys were so very professional, friendly, plus terrific problem solvers! King size big bed up narrow steep stairs! Great weight lifting and strategic turning on the landing with NO damage to anything! Highly recommend Larrabee's! More...

Reviewed on Google Maps

9 July 2019

Very nice furniture and very helpful.

Reviewed on Google Maps

16 June 2019

This is a review of the customer service we received while shopping at Larrabee's Furniture and Design. Georgia was our salesperson and was very helpful in educating us on the various types of leathers and finishes for the furniture we were interested in. She assisted us in many aspects of the purchase and set up our delivery. I will rate again after delivery! So far so good! More...

Reviewed on Yelp

5 June 2019

Great furniture and great prices!I walked in today and was immediately greeted. It was quite busy. Hayley assisted me and was very informative. They have TONS of options for configuring sectionals and tons of fabrics. I will say the prices are higher than American furniture warehouse, HOWEVER the think I didn't like about AFW was their products looked cheap upon closer view. The fabrics on these sofas looked like quality/ durable fabrics. Will def go back for my pieces. More...

Reviewed on Yelp

27 April 2019

Really nice furniture here. I visited to find leather sectionals, sofas and love seats. I have to say that Larrabee's has a good selection of the best looking, modern leather recliners, sectionals and love seats. Look up Roger when you are there - Great Sales Guy (no pressure and he knows furniture and the history of the neighborhood) Thanks Roger!!!? More...

Reviewed on Google Maps

27 April 2019

Very nice, very elegant furniture place very pricey as well

Reviewed on Google Maps

28 March 2019

Very good selection, friendly and knowledgeable staff

Reviewed on Google Maps

26 February 2019

My review yesterday was by mistake. This is an excellent organazation with a talented and knowledgeable staff.

Reviewed on Google Maps

8 December 2018

Once again, we had an amazing experience at Larrabee's.  Their furniture is fabulous, unique and the sales staff is super talented.  Haley was awesome. There is no other place to buy furniture.  Thanks you! More...

Reviewed on Yelp

28 November 2018

Great great place to shop or even visit supreme customer service great products greeted as soon as you walk through the door offered a bottle of water even got a cup of soda designer was very informative and knew about all there products I would recommend Larrabee's to everyone looking to shop for high level furniture

Reviewed on Google Maps

6 November 2018

Great store

Reviewed on Google Maps

29 October 2018

We loved the selection and quality here. The customer service was outstanding. Shawn helped us select the perfect couches and even came to our house to help us set them up. WeRenovated months later and Shawn came back to help us again. We have been very impressed with the couches and the ongoing customer service. More...

Reviewed on Google Maps

6 October 2018

I've been slowly adding furniture to my house. I've used Valerie O'Dowd for all my purchases. She does house calls, helps with design and placement of the furniture. I am not a designer so her help has made my house look like a show house! I got a mattress from her, the Taj Mahal, and it is so nice and much less money than Mattress Firm. I have a basement sectional from her that is so nice! Hypo allergenic feathers because of my allergies. My friends got a couch at the same time but the one they got looked used with lumpy cushions my 2 years later still looks brand new! Valerie O'Dowd has also helped me with a dinning room table, tables for my couch and media console. My next purchase of a couch is for sure with her! Larrabee's has a beautiful showroom and such a wide selection of furniture!Added couch and new rug! Love the store and great help!!!! Thanks Valerie O’Dowd and Larrabee’s!!! More...

Reviewed on Google Maps

6 October 2018

Nice stuff but really expensive.

Reviewed on Google Maps

29 September 2018

Love this furniture store but many of the items are out of our price range.

Reviewed on Google Maps

20 August 2018

Very nice

Reviewed on Facebook

20 August 2018

Just got some pieces from here! Great stuff!

Reviewed on Facebook

20 August 2018

I love this store! It has very unique and classy designs! The prices aren't outrageous!!!

Reviewed on Facebook

20 August 2018

The only thing greater than the quality of their furniture is their customer service!

Reviewed on Facebook

20 August 2018

Every time I visit this store I leave wanting one of each and every item on the floor. :)

Reviewed on Facebook

20 August 2018

When we first walked into Larrabee's, we thought it was going to be pretentious (like every other fine furniture store in Denver) and be a struggle to get genuine guidance. I was wrong! Valerie has been nothing short of amazing... she is so patient, listens to our feedback and continues to inspire us. She has come to our home multiple times for consultations and has turned our once empty house into a beautiful and functional home! We get compliments all the time from friends and neighbors. Thank you Valerie and Larrabee's! You have earned a customer for life. More...

Reviewed on Facebook

20 August 2018

I work for a wonderful family owned business who values their employees. The enthusiasm of the management supplies me with an array of companies to create warm enviting spaces for clients. What an excellent furniture source for new homeowners or simple room updates. I'm thankful that Larrabees encourages my business, Elizabeth Designs, to complete the total picture of the project.
Beth Shafer senior designer for Larrabees Furniture.
More...

Reviewed on Facebook

20 August 2018

My wife and I recently purchased a patio table and chairs from Larrabee's. The cast iron table has a fire pit in the base and center of the table. When the set was delivered, I noticed the weak hinges on the access door for the propane tank in the base. As I opened the door, the top hinge broke leaving the door hanging from the bottom hinge. I called Roger (manager) and made him aware of the situation. He immediately arranged for a replacement base to be delivered to our house. When the new base arrived, the door was not straight and I pointed this out to the delivery drivers. They took pictures and tole me they would make the store aware of the problem. I felt the hinges were too weak for the weight of the door and told this to Roger by phone. I was contacted within a couple of days and told that the manufacturer representative had been contacted about the problem. Within a week I was again contacted by Roger and told that as a result of my issue the manufacturer had redesigned the hinges using stainless steel and I was given a choice of having store personnel come to my home to install the new hinges or having a new base delivered with the new hinges already in place. The new base was delivered in less than a week and the door appears to be much more stable. Great follow through by Roger and all involved with the purchase and delivery of our new patio set!! More...

Reviewed on Facebook

20 August 2018

Shopped several stores for living room furniture, so compared quality and prices. Designer, Bonnie, was most helpful in making it an enjoyable experience. Found the perfect pieces we were looking for and delivery was made in just a few days. Area rug was placed over a new carpet pad and placed exactly where we requested. New sofa was placed on our coasters for ease of movement when cleaning the floor. Also found a perfect scaled-down recliner which blended with our new purchase and other pieces in our home. It was also a pleasure to meet Roger, manager, as we completed our purchase. Would recommend this store for an excellent furniture-buying experience. More...

Reviewed on Facebook

20 August 2018

Scott, Roger and Sean are the best! We purchased a sectional a couple years ago and although Larrabee's carries the finest manufacturers, no one is perfect. Our sectional began showing some signs of wear that should not have appeared this early due to a manufacturer defect. Even though it was technically out of warranty, Larrabee's worked with the manufacturer on our behalf to get it resolved.
This type of customer services is almost never encountered these days. They have earned a customer for life and referrals galore. Thanks to all of you!
More...

Reviewed on Facebook

20 August 2018

Last year my wife and I decided we needed new furniture for our great room, but had some requirements that Shawna Balliet worked with us on and also new kitchen table chairs. We were concerned about support and the size of the furniture for our home. We are very happy with the results and highly recommend them for both the quality of the furniture, and how Shawna worked with us. The bottom line is that everyone at Larrabee's is very welcoming and helpful to make your furniture buying experience a success. More...

Reviewed on Facebook

20 August 2018

Amazing staff and design options! Will review again after we receive our furnishings. The customer service is amazing!!!

Reviewed on Facebook

20 August 2018

I have had some of the best buying experiences at Larrabee's. I really enjoy working with Peg and Roger their prices and quality of furniture are superb.

Reviewed on Facebook

20 August 2018

Beautiful furniture and simply the nicest people. We got a great deal, and the owner was on the floor greeting all of the customers!

#buylocal

Reviewed on Facebook

6 August 2018

Great selection and helpful sales staff.

Reviewed on Google Maps

31 July 2018

I am writing this review to express my heartfelt appreciation for Selma and the staff at Larrabee’s Furniture and Design. Approximately, 4 years ago my wife and I purchased a custom dining room set from a well-known high-end furniture manufacturer . The set was purchased at another retailer who is no longer in business in Denver. We began having problems with some of the chairs which weren’t manufactured properly. There were screws which plainly didn’t make contact with their intended mating surfaces. As a result, we had a few chairs of the set of 8 which were not useable as the backs were loose.I tried contacting the manufacturer based out of Montreal to see about honoring their 7 year chair warranty. The response was that we would have to pay for freight of the chairs to the factory!!! This was going to be about the same cost as new chairs!!In desperation, we found Larrabee’s who also happens to be a rep for the same fine furniture line. I hoped perhaps they could pull some strings on our behalf. I was connected with Selma who was very understanding. She said she would see what she could do for us. After calling the manufacturer and getting the same unsatisfactory response, she offered to have me bring all the chairs in and she would have their local furniture repairman make the necessary fixes. After about a week, we got all of our chairs back in great condition and solid. They even took care to cover the upholstery in transit. All at no charge as a courtesy!!!All I can say is this is customer service above and beyond my expectations. We didn’t purchase this furniture from Larrabee’s. Larrabee’s had no financial stake in this transaction. They had no obligation to help us out. Yet they gladly did. Everyone I came in contact with at the store was courteous, professional and friendly. I cannot recommend Larrabee’s highly enough. If this is how they treat non-customers, I look forward to making our next furniture purchase with them.Sincerely,Scott and Heather PapayHighlands Ranch, CO More...

Reviewed on Google Maps

19 July 2018

What can I  say?  The customer service and quality of furniture Larrabee's offers is unmatched.  I've been purchasing furniture from Larrabee's for about three years and will continue to use this store as my preferred furniture store in years to come.  I purchased a bedroom set (minus the bed), twin trundle bed (and mattresses) and three rugs on visit one.  When the twin and trundle mattresses arrived, they were about 2" short all around.  It was hard to describe even with pictures and my sales associate Sheryle, along with the mattress manufacturer came to my house to assess the situation, had my mattresses remade and redelivered.  Fast forward 3 years and I needed the matching bed and a second twin/trundle.  Thankfully the bed was still available and Sheryle took great care to get measurements of the mattresses to be sure we didn't have a repeat situation.  Shortly after buying the adult bed and mattress combo there was an unexpected change in my lifestyle requiring assist from Sheryle and she went above and beyond to accommodate my requests as best she could.  I  have only good things to say about this store, the people who work here and the quality of the furniture sold. More...

Reviewed on Yelp

6 July 2018

I am writing this review to express my heartfelt appreciation for Selma and the staff at Larrabee's Furniture and Design.  Approximately, 4 years ago my wife and I purchased a custom dining room set from a well-known high-end furniture manufacturer .  The set was purchased at another retailer who is no longer in business in Denver.  We began having problems with some of the chairs which weren't manufactured properly.  There were screws which plainly didn't make contact with their intended mating surfaces.  As a result, we had a few chairs of the set of 8 which were not useable as the backs were loose.I tried contacting the manufacturer based out of Montreal to see about honoring their 7 year chair warranty.  The response was that we would have to pay for freight of the chairs to the factory!!!  This was going to be about the same cost as new chairs!!In desperation, we found Larrabee's who also happens to be a rep for the same fine furniture line.  I hoped perhaps they could pull some strings on our behalf.   I was connected with Selma who was very understanding.  She said she would see what she could do for us.  After calling the manufacturer and getting the same unsatisfactory response, she offered to have me bring all the chairs in and she would have their local furniture repairman make the necessary fixes.  After about a week, we got all of our chairs back in great condition and solid.  They even took care to cover the upholstery in transit.  All at no charge as a courtesy!!!All I can say is this is customer service above and beyond my expectations.  We didn't purchase this furniture from Larrabee's.  Larrabee's had no financial stake in this transaction.  They had no obligation to help us out.  Yet they gladly did.  Everyone I came in contact with at the store was courteous, professional and friendly.  I cannot recommend Larrabee's highly enough.  If this is how they treat non-customers, I look forward to making our next furniture purchase with them.Sincerely,Scott and Heather PapayHighlands Ranch, CO More...

Reviewed on Yelp

1 July 2018

Great selection of quality pieces and accessories. Custom couch and chair turned out beautiful!

Reviewed on Google Maps

12 May 2018

I wanted a nice mattress instead of the ones I had been buying. I looked at mattress firm they were expensive and not that nice. Valerie O'Dowd helped me fine a Great mattress the Taj Mahal, price and quality was just right! Third time working with her she knows how to get you into the right product for your needs! More...

Reviewed on Yelp

12 May 2018

I've been slowly adding furniture to my house. I've used Valerie O'Dowd for all my purchases. She does house calls, helps with design and placement of the furniture. I am not a designer so her help has made my house look like a show house! I got a mattress from her, the Taj Mahal, and it is so nice and much less money than Mattress Firm. I have a basement sectional from her that is so nice! Hypo allergenic feathers because of my allergies. My friends got a couch at the same time but the one they got looked used with lumpy cushions my 2 years later still looks brand new! Valerie O'Dowd has also helped me with a dinning room table, tables for my couch and media console. My next purchase of a couch is for sure with her! Larrabee's has a beautiful showroom and such a wide selection of furniture! More...

Reviewed on Google Maps

7 March 2018

We are more than pleased with Larrabee's!  Sheryle and Georgia helped us design our great room and WOW we are so happy with the results.  They took their time helping us with decisions related to small changes we wanted to make prior to our purchase.  The service was fantastic.  This is a highly recommended store. More...

Reviewed on Yelp

9 September 2017

Had a pleasant experience with Scott and the group at the Fall Home and Garden Show at the Convention Center. Very pleasant and very professional group of folks.

We decided to invest in a nice patio set. My wife loved the display patio furniture so much, we decided to purchase the complete system.
More...

Reviewed on Google Maps

5 September 2017

Once again my husband and I went out furniture shopping, this time for couches. We shopped 3 furniture stores, saving the best for last, of course! We were greeted by Amanda and she was very delightful and helpful in navigating the large and beautiful showroom. We found something we liked and picked out sample materials. Then along came Rodger, the old guy with the timeless smile He brought even more valuable insight and info on our particular needs. We left quite happy with our samples and to await estimates.We returned the next day, which happened to be Labor Day. And was greeted with the aroma of old fashioned hamburgers on the grill, chips and drinks at the front entrance. After we enjoyed the complimentary picnic, we went in to talk with Amanda once again. Since it was a holiday, it was busy and Amanda was juggling another customer and us. She was amazing and floated back and forth as we wandered, still visualizing our couches.We finally decided on material for the pillows and while Amanda was helping the other customer, Rodger stepped back in seamlessly!  He wrote us up between jokes and laughter (his and our jokes ....and that timeless smile)It was comfortable and we finished up happy with our order and the customer service. And now we anxiously await our new Norfolk couch and loveseat. On the way out we said a hello and thank you to Scott, the Spot On Labor Day Dresser Extraordinaire and awesome owner!  An owner who is obviously in touch with not only his employees but his customer base.Next time we shop furniture,we shop the best first. Thank you, Amanda, who can do math in her headRodger, who had the million dollar smileAnd Scott, who was best dressed Kitty & Jack Brown More...

Reviewed on Yelp

15 April 2017

Scott, Roger and Sean are the best!  We purchased a sectional a couple years ago and although Larrabee's carries the finest manufacturers, no one is perfect.  Our sectional began showing some signs of wear that should not have appeared this early due to a manufacturer defect.  Even though it was technically out of warranty, Larrabee's worked with the manufacturer on our behalf to get it resolved.  This type of customer services is almost never encountered these days.  They have earned a customer for life and referrals galore.  Thanks to all of you! More...

Reviewed on Yelp

26 March 2017

We just went into Larrabee's to look and ended up purchasing all the furniture for our family room.  After going to several stores before this one we were very impressed with the selection but even more impressed with the customer service.  Roger was fantastic!  He took the time to answer all of our questions and gave us wonderful guidance.  It was not high pressure sales at all.  We would definitely recommend Larrabee's for your furniture needs. More...

Reviewed on Yelp

20 February 2017

My wife and I discovered Larrabee's last year while looking for new furniture for our great room plus new kitchen chairs. Our main concerns were good quality furniture with good support and also sized properly for the size of our rooms . It took us a while to come up with great results working with Shawna, but it was well worth the effort. Usually shopping for furniture is brain damage for me, but this was a very nice experience. You can just feel the welcoming vibe to the place when you walk in, and the friendly attitude of everyone who works there including the guys that deliver the furniture. More...

Reviewed on Yelp

24 October 2016

Selma was amazing. I actually bought some Kincaid furniture from a different dealer about 5 years ago and some of the parts for the self-soft-close drawers were failing. I asked Selma to price some parts for me and she was amazing. She contacted to manufacturer and requested the parts for me free of charge. I fixed my drawers in 5 minutes. This is business done right and taking care of customers (even though I didn't buy anything). Definitely going to go back for future furniture needs since they have an amazing customer service reputation. More...

Reviewed on Yelp