KT Building Supply
Beacon Hill, Washington
(33)
Beacon Hill, Washington
(33)
33 customer reviews
Will Wiess
BEWARE! If I could give this company less than one star, I'd do it gladly. Their primary concern is about rolling through as many customers as they can—there is absolutely zero regard for quality workmanship or customer service.
I don’t have a tiny kitchen, but it only took their installers 3 hours or so to prep, measure, cut, install and leave. It felt like some sort of race, where they were trying to get through job and on to the next as fast as possible. The result was shoddy at best. On one side of the kitchen, the overhang is a full half inch different from the front to the back (it goes from 1” to 1.5”). They also rounded the corners without asking if that’s what we wanted. We, in fact, did not.
On the other side, they barely secured the counter to the cabinet. It will almost certainly move, break or both.
On top of all that, they broke another part of my cabinet and, separately, made it so that one of the doors will no longer align. Their parting gift was the quartz residue mess they left all over the countertops and my driveway.
While Ryan promised to talk to his guys and get them back out and fix what they could, he essentially blew me off for a full week instead. He’d answer my calls, promise to get back to me by the end of the day and then I’d never hear from him. As for all my emails, they just went completely unanswered (though he was very quick to answer when I was still booking the job). My only remaining option was to dispute the charges with my credit card company, a process I just began.
The one thing I am thankful for is that we decided to upgrade to the Pental quartz (as opposed to their standard offering), which at least comes with a 10-year warranty. You will, of course, have to get on them get the info needed to register the product (specifically, the serial numbers for the slabs), as there’s no chance they’ll just give it to you without asking.
Yes, these guys offer decent pricing. And now you know why. Use them at your own risk!
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tracy brown
From start to finish Jaden provided excellent customer service , knowledge and direction. My kitchen counters are beautiful beyond words. The installation process was smooth and efficient, expertly completed with utmost care and skill. I highly recommend Jaden and KT building for your remodeling and building projects, you’re sure to be pleased with the results. Thank you KT and Jaden ! More...
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Tracy B.
Seattle Seal Pro; Once again KT building supply has come through. Whenever one of our projects is behind schedule we can always count on them to complete the job. Time and time again perfection. Whenever any questions should be asked at the actual KT building always ask for Jaden, he will always lead you in the right direction. It's always nice to know when somebody's not trying to rip you off. From start to finish the project flowed with ease...... the finished project BEAUTIFUL beyond words .... again thank you ,Jaden and KT More...
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Chris Vickery
Great people.
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Bill N.
I just had KT install my cabinets and quartz countertop this week. Jayden put the project together for me and offered a very competitive bid. He also saw the project through, including scheduling the installers, who were all very good and smart people. I am extremely happy with the work and the product. Thanks Jayden! I have attached a couple of pictures right after the counter install, so no lighting or extras yet. More...
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Nega Beje
They have good material. And good service. Thank you.
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Joy Orona
This is where you come if you are remodeling a rental or a MIL unit, not a house where you live. It's bargain cabinets and counters for bargain prices, so know what you're going for.
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Rhonda D
Refreshing I enjoyed all the help I got.
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Montridge Manager
Awesome place to do business with.
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Josh Weiss
Helpful staff!! Great Products Great prices!!
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Jay D.
We shopped around quite a bit and went with KT due to their ability to meet our budget. Our project was a full kitchen remodel and we used KT for new cabinets and counter tops; the final product was exactly as expected.Pros : This is definitely a value for the price. Cabinets/counters seem high quality and look great installed. We found their price helped our budget by about 30%. They also had a quick turnaround which was helpful for our schedule.Cons : There was a lot of coordination required to make sure everything was right. KT was willing to work with us to make sure everything was as we liked, and on schedule, but it took work on our end. We had some rework with our cabinet installation but between us and KT, they were able to coordinate it with the installer in order to keep our tight schedule. Final Thoughts : Do not think these are custom cabinets. They wont work for every install situation, but worked great for us. Watch out for spacers, there isn't a transition piece that looks good so locate them against walls rather than in between cabinets. I will be using them again for future projects. More...
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Jim Ryder
We have been using KT for 10 plus years.We have done rental improvements and also flipped houses. Renters and buyer, as well as realtors, inspectors and appraisers are always impressed with the appearance and quality of the cabinets and granite.
We have worked with
Winnie, Alice and others in the past and now enjoy having Bella helping us.
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Froylan Rodriguez
They are very professional
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Jenno L.
My boyfriend went in maybe 30 minutes to closing, we had everything we needed, measurements, knew the size sink we needed, knew the measurements of our appliances, and had a design in mind. .. Ryan was so helpful! There ended up being a few more customers who walked in, and we didn't feel rushed. In about an hour, we had white shaker cabinets picked out, took us awhile to decide on our quartz, but after that, it was so fast! I had read reviews, so I was a bit skeptical on installers from KT, but the price for everything was amazing, including the install, so we took a chance, and it was sooooo worth it! Peter and his crew were so nice and respectful, very detail oriented, and worked fast! Quartz installers were out the next day, and after about 4 hours, we had a beautiful kitchen! The quality is great, the savings were superb, and the customer service was amazing! I highly reccomend! More...
Reviewed on Yelp
Don Kaufman
Good quality cabinets, great quality countertops & installation, FANTASTIC customer service. We've done 16 apartments & they are a great partner
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Megan Hill
I cannot say enough good things about my experience with KT, from start to finish. They provided excellent customer service and products. I originally worked with another local cabinet company, but their responsiveness was abysmal. KT was extremely responsive, patient, and helpful throughout the entire process, and their prices seemed reasonable. Highly recommend. More...
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andy lawrence
Great place great prices
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Matt Miller
We just got married and bought a house, tried to remodel our outdated kitchen and bath, but we were under really tight budge, KT was able to complete both the cabinet and counter top for us quickly (2 days) and at very reasonable price. I would recommend asking for Ryan, he is very knowledgeable about every aspect of the installation. More...
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Jesus Mendoza
It's a good store I like KT building supply ,I buy from them every time that I do a counterto.
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todd barnes
I have purchased 4 kitchen cabs from them. If ever a problem they fix it quickly. Easy to work with and good quality cabs at a good price.
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Teshim Awalom
Best place to shop cabinet and counter top in town. Great price and amazing customer service. They are so flexible with what you want and willing to help you with design. Specially BELA! She is rock star!
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Tim H.
Got our materials from KT Building Supply. Quartz countertop and granite island. The cabinets on island were also from there. Great prices and great quality. work with Qiwen, she is the best!! More...
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Brittany T.
I was very skeptical of KT Building Supply from the mixed reviews I read online. Our contractor recommended we try them out because of their unmatched price and quality. That is exactly what we got, a great product at an unbeatable price. We had received several bids for our cabinets and they were all 3 times the price as KT and the quality was nowhere near as good as KT. I was surprised to read reviews about bad customer service. Qiwen helped us sketch are kitchen and was excellent at her job. We paid for delivery for our cabinets and they arrived quickly and all in excellent condition. We made a few kitchen design changes and needed to return some product, they accepted are return and refunded are money no problem. If you are remodeling your kitchen on a budget KT is a must! More...
Reviewed on Yelp
Dylan C.
wow, I don't know what happened with these bad reviews but my experience with KT was excellent, I had nothing with just a few measurements of my kitchen, Jaden the guy at front walked me through the showroom, showed me all he could offer in helping me remodel my kitchen. very honest of him to tell me that some granites of my choice are mostly for bathroom which I could have used for my kitchen. and yes, I found those I picked at the mall bathroom. installing happened quick and clean, although installers don't speak good English but they know what they were doing. that's all I asked for . in short, i'm going to them for next house I purchase More...
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Martin C.
Got my quartz countertops & under mount sinks from KT as well as they installed it. Love the Usmanov quartz design & color. No other company had that design in quartz; they were all in granite. Wanted quartz because it is sealed and I wouldn't have to do yearly maintenance on it like you do with granite. Replaced my kitchen, guest bathroom & master bathroom countertops and sinks.Ryan was great to work with. The other employees had strong Asian accents which was a little difficult to understand sometimes. The price was fair and I would recommend them to others. Also, if you pay by check instead of credit card there is a discount too. More...
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Eshwar S.
Did bath and kitchen counter tops with them. Excellent work, best price and great to work with. I would highly recommend them.
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Smitha M.
We went here to get a granite vanity counter top because it was hard to find the bigger size counter top we needed in stock at the chain store. KT has a nice selection for really good prices, even the custom ones are cheaper than the standard ones at the store. We also got some floor tiles that were really cheap.The staff was friendly and efficient. I give them one star less because the granite was cut a quarter of an inch off, but luckily our contractor was able to take care of it. More...
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Jim S.
Cabinets and Granite - really good deal.We were in process of choosing a company to purchase cabinets and granite counters from, as well as have them installed. We had three bids and they were in a range from $12,000 to $28,000. The owner of home next door was doing a complete remodel and when done he asked if I wanted to a tour. The kitchen looked stunning and I asked who did the work. KT Buidling Supply he told me, I told him that we were looking to redo our kitchen. He asked me who we were considering. He shook his head and smiled and said "call KT, speak to Winnie and let her know you know me" The bid was for under $7,000! We hired them. I did the demo work and they arrived on Monday at 10AM. Cabinets were installed by 3PM. Next day they arrived and put in counters and sink. Work complete by 4PM. We looked at our kitchen in stunned disbelief. It looked great and for a great price too. What we learned is that many of the folks in town that do kitchen remodels buy their supplies from KT. If you want to pay a middleman - go to one of them. KT Crew is hard working and quick. English is second language - but they communicated just fine with us. One thing to be aware of - the self closing hinges break if you have family members that like to push cabinet doors close (you shouldnt do it!) We are glad that our neighbor told us about KT.Thanks KT for doing a super job at a very fair price. More...
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Joseph Chumley
My wife and I are currently remodeling our kitchen and it's the Saturday before Christmas 2012. I had selected the granite color that my wife thought she liked only to see it in a different light when KT showed up to install it. Realistically it was my fault for not having my wife present during the selection, but live and learn on that. Anyways, we drove to KT before the installers cut anything and they followed us back to the shop (1 pm)...we selected a different color and they drove it back down to our location (puyallup-45 min drive away!) and are here finishing the install as I type. Great service, good product and a pleasant experience overall! Their supply house isn't fancy or over the top, but you're not paying for that extra overhead for the $50k showcase kitchen located in other 'top line' cabinet supply outfits. For our budget and quality, this was a great choice. I would highly recommend KT to anyone that is budget minded and needs great customer service! Talk to winnie! More...
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Chris B.
These guys are FANTASTIC!!! They have installed cabinets AND granite in my house twice at a fraction of the price of other companies, and the work is beautiful! I would recommend them to anyone!
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Jacob Taylor
Had cabinets made and installed and we were very impressed by the quality. The installers did a professional job installing the cabinets and putting in the granite tops. I would recommend KT to friends looking to remodel their kitchens. More...
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John B.
We just purchased granite COUNTER TOPS, not cabinets from KT, and were very pleased by the installation, and mostly by the price. We searched for weeks for counter tops, and were depressed that they were out of our price range. After seeing their sign driving along the W. Seattle Bridge, we stopped in and were blown away by their prices.Although you usually get what you pay for, in this case, we think we got more. The gentlemen who installed the counter tops didn't speak English well, but they spoke well enough to understand what we needed. The price we were quoted was what we paid, except for the additional things we requested while on site (an extra $80 worth or so). They allowed us to both bring our own granite for certain rooms (like bathrooms), and purchase granite from them for installation.Winnie was very professional and straightforward, and they have lots of samples in their showroom.Would definitely recommend them. More...
Reviewed on Yelp
Arie v.
Looks like the one star review came from a contractor who didn't get to choose cabinets for his clients and who probably wasnt comfortable communicating with Chinese. We have two sets of these cabinets and are happy wit the quality. Let me go through the other reviewers complaints line by line. Self closing drawer glids being difficult to attach? We didn't have this problem, nor would any decent cabinet installer. Yes, door hinges have to be unscrewed to remove the door. We didn't have alignment issues and if we did it would be easy to fix. We didn't have problem with cabinets not being square or with end panel blemishes. We are picky, we had a top architect involved an a high end builder. Where KT is amazing both on price and quality is in their countertops. Selection is gettting better now especially with quartz and they now have square edge options. ~$30 a sf installed is impossible to beat. The large custom cut island they did for us came out perfectly. If you are a client be careful working with contractors because some don't like working with the chinese shops and would much rather have you go through the old boy network. We converted our builder who also uses them now for bathroom vanities. One nit is that KT had surprisingly good quality bamboo flooring, but now are no longer stocking due to warehouse space limiations. We'd like to get more of it somehow :) After 2 1/2 years no problems with fading, finish, etc. More...
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