Jim Needham Plumbing

I was very disappointed by Jim Needham Plumbing services and was told by two other reputable plumbers that I was being taken advantage of. I have never written a bad review before and I reached out to Jim Needham two separate times to respond to the below concerns over the course of 50 days. They chose to ignore their customer and never responded. So, I am pasting my exact email that was sent to them below for transparency to others that need a trusted plumber:

"Thank you again for responding to my service request. I was told by your technician that this would be an extensive job, costing me over $1,000 to fix a small pinhole leak in a brand new line that was professionally installed ~ 18 months ago. Another reputable plumbing company was able to come verify this within hours and wrote the following to me:

"It is completely up to you, but I would recommend putting Jim Needham on your do-not-call list and take them out of consideration for the HOA and other homeowners. There are 3 different ways to fix the root cause of the issue without any drywall or collateral damage. This job itself ended up taking less than 30 minutes and is completely fixed now."

The job ended up costing me less than $100. Just to ensure the above statement was not a fabrication, I asked another reputable plumber to compare the assessed issue and recommended fix between your company and the one that ended up doing the work. He confirmed that there were 3 ways to fix the job without cutting into drywall and also believed your recommended fix and quote to be very far from the minimum work needed to fix the root cause. He felt that you were gouging me." More...

Hands down Jimmy is the best plumber we've ever had do work for us.  He did a great job on getting the plumbing done on our new vanities and shower last year, and yesterday he and Tyson did a great job on clearing a floor drain, replacing the hot water heater, cleaning up pipe set ups, figuring out a spigot leak on the patio and getting us ready for our new fridge install if we do get an ice maker.  We will definitely use Jim Needham Plumbing again and again! More...

Reviewed on Yelp

Good Guys, good work! Fixed my broken water heater and all my hot water piping in two days! Thanks!!

Reviewed on Facebook

It was a pleasure to work with the staff at Jim Needham Plumbing for a recent plumbing repair I had done at my home.  From my initial call through the entire service process, I am 100% satisfied with their pricing, quality of work, customer service and professionalism.  In addition, their work is backed by a 2 year parts and labor warranty!  Thank your Zolie and Kristen for making it easy to do business with you guys. More...

Reviewed on Yelp

Jim was great-- very professional, prompt, fair and explained things.  I highly recommend him!

Reviewed on Yelp