Ideal Turf LLC
Fort Worth, TX, Austin, TX and Houston, TX , Tarrant, Travis and Harris
(60)
Fort Worth, TX, Austin, TX and Houston, TX , Tarrant, Travis and Harris
(60)
We at Ideal Turf pride ourselves at being the Texas authority on artificial grass. Through years of hard work and investigation of the industry we learned the best practices of artificial turf installation. One of the major factors of installation is having the correct materials for the job.
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60 customer reviews
Nel O.
Kristina B, I understand your point however, I contracted an "expert".l, a company with the experience an expertise in that matter to installed and, if you considered my backyard was not appropriate for your product, Why you do not informed before took my money? . Is over three weeks and you still "looking for options" to repair, and I'm still without the capability to use a backyard for what I paid. If you are not able to fixed, I expect your honesty and my money back. That the second time your turf get ruined and, also my pool!!!! Is the second time I need to pay for special cleaning of my pool, I need to empty and refill them, just because your turf. Yes, I'm frustrated with your poor service and dishonesty! More...
Reviewed on Yelp
B D.
ideal Turf has been awesome! Customer Service was great! The person I spoke with was very knowledgeable and gave me a great overview of the process and product. I even got one of the cute bone mats for my dog! More...
Reviewed on Yelp
Amanda H.
I don't know how to articulate exactly how happy we are with our turf installation. This was a very big and important purchase for us and not a day goes by that we are not reassured that we made the right decision. We have 3 dogs and 4 grand puppies and now we can let them out any time we don't have to worry about mud or dirt. Not to mention that it is a huge relief to not ever have to mow the back yard again!! My inlaws had their yard done and it was so wonderful that we couldn't wait to do ours as well! More...
Reviewed on Yelp
Juliann H.
Ideal Turf Pet Turf was installed in our backyard last summer. Our dogs had destroyed our lawn ruff-housing. AD and his team created and installed a beautiful design. He added rock and stepping stones that made a huge greenhouse eyesore look good. AD and his crew were right on time and were completely done in 2 days. The best part is our dogs love it! They lie on it like a rug which they never did before and play outside more than they ever did before. Everyone that sees it is impressed and wants to do the same. I highly recommend The product and company. More...
Reviewed on Yelp
Dillon G.
Awesome company! Super quick response!! Would recommend to anyone looking to get turf done!! Great for pets which is a major bonus!
Reviewed on Yelp
Cinthya M.
We are on the 2nd repair now, and we haven't even had the turf for 2 months. 1st time they didn't pack the ground right, and both times the turf has rippled and lifted.
Reviewed on Yelp
Mark D. Brigger
I first have to start this off by thanking Josh Hamilton, the General Manager and our design consultant, Amanda Harvey in Finance, and Tony & his crew who did the installation. From start to finish this has been a wonderful experience, and the results are truly amazing. I must have heard my wife say a dozen times, “I love our backyard!” We haven’t been able to say that in a dozen years or more. I highly recommend Ideal Turf for their promptness, knowledge, courtesy, and amazing attention to detail. More...
Reviewed on Facebook
Melissa A.
Ideal turf did a great job they were very professional from day 1! I would recommend them to anyone. I got 7 quotes from different businesses and they were the cheapest which was also a plus.
Reviewed on Yelp
Meredith Gregory
These guys did an amazing job transforming our yard into something special. We have big dogs that had destroyed the grass and were constantly tracking mud into house. Shawn came out and quoted the job and got the ball rolling. The crew that installed did a fantastic job from start to finish. We are beyond pleased with the results. Only wish we’d done it years ago. And by the way the animals love it! More...
Reviewed on Facebook
Karlee S.
I was informed I'd get a sample turf for my dogs crate as they were first starting out it was free and gave them all my info and never received it and when I sent messages regarding the status I just got ignored.
Reviewed on Yelp
Lisa S.
Had an easy and beautiful experience with ideal turf to put in a 200 sq ft. turf area in my yard. From the first consultation to the install, the timing was about 10 days, so I loved that the process was quick. Our consultation with Cameron was easy and informative! The install then took a full day. The only thing I wish we could have understood more of during the consultation was that we were going to need to purchase irrigation equipment prior to the turf install, so that was an unexpected expense that day. Otherwise, we received three quotes total to do our work and Ideal Turf offered almost an equivalent quote to the cheapest one we received, yet then seemed the most professional which is why we went with them. Very happy with the results! More...
Reviewed on Yelp
Tracy B.
The process from start to finish was very frustrating. Once the sale was made everything went down hill. For obvious reasons in the lack of communication between their sales agents, operations team and overall management. Its highly demotivating when you have to micromanage a project and is still not completed to what was promised. They fail to uphold their company word of 100% customer satisfaction guaranteed. What was communicated and agreed on between us failed to be communicated to the operations team that installs the putting green, which we learned is outsource to a different company.None the less every challenge we encountered was due to an incredible lack of management and communication. We wish we went with SYNLawn or one of the other four companies we met with. More...
Reviewed on Yelp
K Sammy S.
Very professional, punctual and friendly staff! Finished ahead of schedule and came back to get an enormous pile of dirt Left behind from a previous project. Manual Sosa and his crew were great!! More...
Reviewed on Yelp
Joel F.
They were great to work with throughout the process. I changed the area for turf mid installation and they accommodated me quickly without slowing the job down.
Reviewed on Yelp
Kathy N.
My dog run was a muddy mess and boarding dogs were coming for Thanksgiving. Ideal Turf pushed my installation date up, accomodating my pet sitting business needs. Also their quote was less than two others and the turf was sturdier and made in the USA unlike the others companies I looked at. More...
Reviewed on Yelp
Rick Lee
Extremely responsive with great customer service! Our only regret is that we should have done this sooner! We had a small side yard converted - Ideal Turf did not try to sell us more than we wanted (no pressure - just the expertise we needed). Installation crew was focused and cleaned up beyond our expectation. Great company!! More...
Reviewed on Facebook
Juliann Harvey
Ideal Turf turned our backyard into an oasis! Our dogs had “played “ off the grass in our backyard and there was no hope of a lawn ever surviving until Ideal Turf came into our lives. The turf, the walkways, and rock areas are perfect. They did exactly what we asked them to do. They even made the greenhouse look good! All of the associates were professional and prompt in every stage from beginning to end. I cant say enough how great Ideal Turf and their employees have been. We had a fantastic experience and the dogs love it! More...
Reviewed on Facebook
Emily Gray Beall
I’ve never posted a review in my life but felt it necessary in this situation. My husband and I invested a little over $10,000 to have Ideal Turf install artificial grass in our backyard. The communication was terrible. I had to reach out to ask when they would be coming, any details of timeframes, etc. Once the job started, they installed the wrong turf two days in, the team that was here wasn’t able to communicate with us when the team lead was gone, and no one ever walked the job with us to explain anything. We look at our lawn which isn’t done as well as it could be, think of the $10k investment, and wish we would have gone with someone else. I pray other people’s experiences are way better than ours. More...
Reviewed on Facebook
David Fox
This Puppy approves of his new turf.
Reviewed on Facebook
Ronnie D.
Great job!
Reviewed on HomeAdvisor
David F.
Was willing to help solve any and all issues. Appreciate the effort. Yard looks nice.
Reviewed on Yelp
Leigh G.
This company did a fantastic job installing artificial turf in our backyard. They showed up on time, were respectful, and worked hard.
Reviewed on Yelp
Don G.
Really efficient and well organized process. I highly recommend Ideal Turf to anyone looking for this product. Great workmanship at a fair price.
Reviewed on Yelp
Eddie C.
This turf is a very practical solution for hard-to-grow areas in Texas yards; we had a lot of shade and too little sunshine for our St. Augustine and Mondo grasses. Justin addressed that very quickly, proposed a solution, with which we are very, very pleased. More...
Reviewed on HomeAdvisor
Kathryn J.
They were extremely professional; showed up on time and did an excellent job. They delivered on everything they said they would do and the cost was very reasonable. I definitely plan on using them again since I love the way it looks and have a couple of other areas I want to do! More...
Reviewed on HomeAdvisor
Nancy S.
Some miscommunication in setting the job up, howeverthat was quickly resolved. When the crew arrived they were Amazing! Absolutely love the installation and cleanup I would highly recommend Ideal Turf. They also appear to be the only local company who will handle a small job without inflating the price to make up for the size. More...
Reviewed on HomeAdvisor
Julie R.
They were super nice to work with, and kept in touch with me during the process.
Reviewed on HomeAdvisor
Michael M.
Carlos showed up on time and did the job. He asked questions all through the install to make sure that we got what we needed. It was a small job but needed to cover a place that kept being a mud pit. Highly recommend. Every one that I communicated with at the firm were very helpful. More...
Reviewed on Yelp
Kristine L.
Quick response times and fast install! My dogs love their new yard!
Reviewed on HomeAdvisor
Hannah H.
This company has probably the worst display of Customer service I have ever dealt with. Let's begin with day 1. They said they would service our house between 8 and 9 am. This was the only day they had the courtesy to let us know they were running late (though I should note they said they were only running an hour late). They showed up at my house at noon. They didn't finish the job the same day as originally planned (which is fine) but we asked them to come back anytime other than the next morning, as we had a surgery scheduled. They agreed to come back the next day in the afternoon and would call before showing up. What do you think happened? They came in the morning while we were not home to finish the job. This didn't give us an opportunity to provide feedback, which was very desperately needed given the poor job that was done. There were air bubbles everywhere. No one called to ask us how the job went. No one checked in to see if we were satisfied. Instead, I had to call and let them know someone needed to come fix everything. They agreed to come out on that Saturday morning at 8 am to fix it. What do you think happened on Saturday morning? They were a no show. No call, no text. I had to reach out to them to figure out why someone was running late without a courtesy call and ultimately why no one showed up at all. They rescheduled for That following Monday at 8 pm (yes, 8 pm after a no show). When they came out to fix it, they just left after they were done without letting us know they were finished. They did a half decent job fixing it and our turf remains messed up. Extremely dissatisfied is an understatement. If I could go back in time, I would have definitely used a different turf company - you should consider the same More...
Reviewed on Yelp
Mike W.
Prompt, price competitive, quality installation
Reviewed on HomeAdvisor
Tyler A.
Experienced crew with quality product and a high level of customer service. They were able to find a solution to cover 3 different surfaces including stone, concrete, and dirt and make it look beautiful. Hire with confidence!
Reviewed on HomeAdvisor
Norma E.
Excellent work...very dependable ... highly recommend .... installers very friendly ... this was an excellent product...we went with the $8.54 grass
Reviewed on Yelp
Shauna L.
Love our turf! Professional, courteous, quick to respond!
Reviewed on HomeAdvisor
Katie Carlyle James
The crew were amazing and very professional and pleasant. We are so pleased with the outcome.
Reviewed on Facebook
Ginny C.
I used ideal turf to do a large yard project and was very pleased. The crew that came to do the work exceeded expectations. I never realized how many steps there is to doing an exceptional job. it took 6 days of them working 12 hour days but they never cut one corner. They left the job site immaculate when finished. Efrain was the crew leader that I had and plan to use again when I do the front yard. If I could give 10 stars I would. Absolute best job ever. More...
Reviewed on Yelp
Lane W.
Ideal Turf is the best choice if you want to buy from the experts. You can tell from the website to the knowledge of their people that they're experts. And due to the cost of turf, you want to make sure you spend your hard earned money with people that know what they're doing. The product I selected is specifically designed for dogs and has a faster drain rate than any other product I found on the market. Looks great and because I partnered with a company I could trust I know it will perform great too. ....also the dogs approve as well. More...
Reviewed on Yelp
Christine Johnson
I emailed 4-5 places for Turf and I liked the fact that ideal wasn't a chain. It's a local company doing what they do; they had more samples than any of the other companies and were better priced. Win win! They are very knowledgeable and I enjoyed working with them. I worked with Mark Adams,who came out and measured our yard, gave us samples and prepared the quotes. We chose something pet friendly and that looks so natural (Sheffield). They were so accommodating and changed the installation date 2-3x as our pool was delayed and not finished, it was never an issue and Sai (person I coordinated with after sales guy was out) was very responsive via text. They came out and were done with the entire process in 2 days! They were quick, professional and kind. Pablo walked me around the yard once it was finished and gave me a quick run down on upkeep and how to take care of it. * I am leaving 5 stars because the entire process was easy and the results are amazing, but our final bill ended up being $2k more than quoted because the measurements/plan was wrong (a miscommunication between us and Mark the sales guy). That was a bit frustrating since they came out and measured. Keep that in mind, it could be a bit more than expected if the measurements are slightly off. Either way, I would go with them again and hope to get permission to do the front yard. More...
Reviewed on Google Maps
Jerry Johnson
Ideal Turf did an excellent job in our side yard in Travis Heights. We had a difficult space with too much shade for grass, pea gravel was installed but messy and not practical with the outdoor furniture we have. The whole team was excellent and we now have a much more usable large side yard. More...
Reviewed on Google Maps
Nathan Griff
I can't give 6 stars or I would. These guys are so outstanding from the first person we met to the installation. They constantly check on their work and are so friendly, courteous, and professional. I guess this really says it all: our front and back yards looks so much better than anyone else's yard in our community. More...
Reviewed on Google Maps
Charles Davis
The whole process with Ideal Turf was really great! They called me with a few hours of filling out the form, I got an estimate and set up an appointment for the sales guy to come out. He really knew what he was talking about and before I knew it, the installation was schedule for 2 weeks later! The crew completed the installation in a day and my yard wasn't left a mess. So glad I decided to use them! More...
Reviewed on Google Maps
Frankie Riggs
I am absolutely overjoyed with my Ideal Turf artificial turf. My backyard is 100% improved! The quality of the grass is A-#1. My friends are blown away with the authenticity!! They all want to "feel" it and the response is always the same. "It feels and looks just like real grass!" The installers, Francisco, Santos and Pedro were beyond courteous and did a fabulous job in ONE day!!!! More...
Douglas Rogers
I am very pleased with the installation. It looks great, the installers were very friendly and knowledgeable. They also treated our property with respect. Have received many compliments from visitors More...
Suzy Woodard
Beautiful turf. Great installation team. Courteous customer service. Highly recommend Ideal Turf
Malan
Sai was fantastic and super responsive throughout the whole planning process, including installation. Every detail was addressed in advance to ensure a successful install. They quoted 4-5 days and got it done in just two days! Turf looks great and is super soft. We’re so happy with our choice. More...
Santiago Martinez
We just moved to Texas from southern California. We had EasyTurf there and wanted it at our new Texas home. Ideal Turf is the dealer for EasyTurf and called them. We actually used the same product, Ultimate Natural. They did good job just as we had hoped. We recommend them. More...
Santiago Martinez
We just moved to Texas from southern California. We had EasyTurf there and wanted it at our new Texas home. Ideal Turf is the dealer for EasyTurf and called them. We actually used the same product, Ultimate Natural. They did good job just as we had hoped. We recommend them. More...
Allen Adair
Fabulous team, product and great end result. On time and on budget, no surprises. Truly recommend
Rocky Harrison
My dogs just love our new backyard. They were like kids when we introduced them to the new artificial turf. They just ran around and grinned.
Eddie Hunnicutt
Cameron was honest, knowledgeable, and professional every step of the way. I highly recommend Ideal Turf for your synthetic grass needs. The area around our pool is now as beautiful as our new pool. Couldn’t be happier. More...
What do you love most about your job?
We have researched the market for the best turf at the best price. Prices vary depending on the quality and type of the artificial turf. Prices vary according to the selection of the turf and the size and complexity of the project. The best way to get a firm price is for one of our trained and knowledgeable designed consultant to visit your home and explain the various qualities of product. Then take accurate measurements of your yard to calculate the size. He will give you a firm quote before he leaves.
We will be pleased to schedule a no cost no obligation sales consultation at your home. Our dedicated design consultant will listen carefully at what you are trying to accomplish with artificial turf and offer suggestions as to what product will serve your needs without breaking the bank. Once you have decided on the quality of turf you wish to install our operations team will schedule your installation. Our crew will arrive on time and discuss the installation with you to confirm we totally understand your needs. A normal installation takes a few short days and your new lawn will look beautiful. We demand that you be 100% pleased with your new artificial turf.
What inspired you to start your own business?
I have been in multiple businesses but what is so great about this business if our customers just love our product. Synthetic turf is purchased to solve a problem that the homeowner has and just loves their yard when we finish. Many of my other businesses were business to business and don't care as much as a homeowner.
Why should our clients choose you?
We have been studying the best practices for installing artificial turf for many years. Ideal Turf is certified installer by a number of manufacturers and a proud member of the ASGI (Association of Synthetic Grass Installers).
Artificial Turf Installation
At Ideal Turf, we take pride in being the best. We offer the best, made in America turf options paired with top not installation crews. Regardless of how big or small your project is, we will work with you to make your vision come to life.
Landscape Turf Installation
Whether you want a mud free back yard, a beautiful addition around your pool or a low maintenance or an enviro friendly yard, we have a number of options for you to chose from.
Custom Putting Green Design and Installation
We love putting greens and working with each client to create a green based on their specific desires is one of our favorite things to do. Sand Traps, Rough, Bunker, Green and Fringe, two holes or ten, we do it all.
Pet Turf and Dog Runs
Ideal Turf is without a doubt the industry leader in Pet Friendly turf. We have numerous choices sure to be a hit with your fur babies of all breeds and sizes. Our turfs are antimicrobial, fully permeable and ready to play on.
Rooftops
If you are wanting to turn your rooftop area into an amazing place to socialize and relax, turf adds just the perfect touch of class with a pop of color.
Playgrounds
Ideal Turf has a wide array of agility turf in a variety of colors available to create a visually stimulating and interactive play zone for kids of all ages and abilities.
Custom Logo's
With a HUGE selection of turf types to choose from and almost every color under the rainbow, Ideal Turf can make your logo come to life. Whether you want a custom putting green an artistic wall installation or a custom logo rug, we can create a final product of un paralleled quality.
