Home Clean Heroes
Virginia Beach
(16)
Virginia Beach
(16)
16 customer reviews
Kathleen Mitchell Cebo
Great experience. My house was cleaned thoroughly and quickly! Would definitely recommend home clean heroes!
Reviewed on Facebook
Stephanie Johnson-Hart
Thank you to the Home Clean Heroes team for making my life a whole lot easier. They provided excellent service. These young ladies did a great job! 🧹🧼🧽🪣
Reviewed on Facebook
Erica Woodberry
Super unsatisfied! I was scheduled for a move-in clean and the cleaners left obvious dirt/grime/dust. I spoke to the manager who sent out another duo to reclean. Upon arrival, I was asked what was left unclean. I explained that I did not check every single spot in the house and was told by the supervisor and manager that I wouldn’t have to and the cleaners would come check and clean those spaces. One of the cleaners was rude and said they were not there to reclean the entire house and needed to know where to clean. I told her of the spaces I remembered. She said the house looked good to her. I told her it looked like this when we bought the house. At first glance it does look “clean” but we paid for a service and expect it to be cleaned and free from germs/dust/grime from previous use. They can’t just walk in say it’s looks good and walk out charging $400… I was extremely disappointed that after two times and two different cleaning teams came, it still had spots that were obviously not cleaned in certain areas. The house is still empty yet dirty and I now have to pay another company to clean after the manager at Home Clean Heroes Virginia Beach won’t refund my money. The manager did volunteer to come out a third time to try and make it right. But honestly I was frustrated after already having to show the second team where to clean when the arrived and again before they left. I felt like I worked there too having to explain multiple times what needed to be recleaned. I’m not rich and don’t have money to pay for a service and not have that service done correctly…. It’s really unfair and disgusting… More...
Reviewed on Facebook
Sarah Anne Martin
Absolutely amazing staff- Brittney Potter is always a light in my day and fantastic to be around. ❤️❤️
Reviewed on Facebook
Sarah Martin, Real Estate Agent
After having worked with some of the staff I would give high recommendations! They aren’t just reliable, they’re also hospitable, friendly, prompt, respectful and so much more!! 10/10
Reviewed on Facebook
Florencia Wannebo
They are professional and want to ensure quality services. I like the communication with management, gives me a piece of mind that they will ensure my concerns are taken care of. My first experience was very good, I look forward to continuing this service! More...
Reviewed on Facebook
Janet Hudnall Wright
Always professional. Very thorough. Very friendly and pleasant.
Reviewed on Facebook
Suzanne Brisendine Smith
I have been very pleased with my cleaning team. They use safe non chemical products. The are efficient and leave my home sparkling.
Reviewed on Facebook
Catherine Burns
Home Clean Heroes does a great job, going the extra mile to make our home look amazing. I couldn’t be more pleased with them and highly recommend them!
Reviewed on Facebook
Kory McKeel
They did great with my animals and my house was so shiny and clean! Thanks to them, I get to enjoy my days off instead of spending them cleaning :)
Reviewed on Facebook
Anne Fraser Martin
Friendly and accommodating and thorough cleaning.
Reviewed on Facebook
Amber Renner Smith
It was very obvious that their main goal was to meet and exceed all of my expectations. Very nice and very professional. There were a couple things that did not meet up to my standards but they asked me to look around to make sure I was happy with the cleaning. I nicely told them about my expectations and my ‘hot spots’ and I didn’t need to say it again. They appreciated my feedback and now I am confident my goals for them will be met every time. Jordan and Rose are fabulous! Thank you ladies!!! More...
Reviewed on Facebook
Susan Webb
I had my first clean and I was very satisfied. My cleaners did a great job!
Reviewed on Facebook
Maria Achilleos
Very professional, do a great job communicating arrival and leaving times. Appreciate the advance notice if something changes and how easy and friendly the staff have been to work with! if there's an area missed or a problem, they are quick to fix it which I appreciate. It is so nice to come home to to clean home! More...
Reviewed on Facebook
Robin Shoop Jr
Efficient, do an outstanding job and kept me informed of arrival time; rescheduled session canceled by storm quickly
Reviewed on Facebook
Shaneeka Thomas
Great service’s and wonderful staff I definitely will recommend them. ❤️
Reviewed on Facebook
