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Hollywood Palms Cinema

Frontenac, Illinois

(365)
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Reviews (365)

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5/5

365 customer reviews

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22 October 2019

The ambiance is fun & relaxing. Makes going to the theater even more fun! Food was good, seating was comfortable and our server was polite. Enjoyed the movie and our time at Hollywood Palms! We will definitely come back! More...

Reviewed on Facebook

14 October 2019

beautiful theater. v good service. awesome sitting chairs.

Reviewed on Facebook

8 October 2019

The seats are amazing! They are comfy recliners and the rows are spread apart so you can lay back and put your feet up! The staff is also very friendly and attentive. Prices weren’t bad either! Definitely going back! More...

Reviewed on Facebook

6 October 2019

Amazing place with great food and service

Reviewed on Facebook

23 September 2019

Nice comfortable chairs. clean and good food.

Reviewed on Facebook

16 September 2019

nice ambiance, very clean, great food and drinks.

Reviewed on Facebook

15 September 2019

The venue is beautiful and the staff was great! Thank you again Ginamarie for another fantastic job! My group loved the private movie night!

Reviewed on Facebook

13 September 2019

We have been coming here sine it opened and we love the new recliner seats and love that you have a server get you food and dine in instead of going to a restaurant first. Kids love this place too...

Reviewed on Facebook

19 August 2019

Amazing place for the whole family. One of a kind experience.

Reviewed on Facebook

8 August 2019

I was Pleasantly Suprised with how Delicious the food was. We went in thinking we would have to get some Fast Food restaurant carryout after movie but NOT the case. Inexpensive Dinner and EXTREMELY Comfortable Movie Dinner! More...

Reviewed on Facebook

5 August 2019

It’s a very comfortable relaxing theater. The staff very friendly and the service was great

Reviewed on Facebook

4 August 2019

Very nice place to see a movie Good food . Comfy reclining seats

Reviewed on Facebook

3 August 2019

Great dinner and a movie.... Drink water, soda and iced tea are $5

Reviewed on Facebook

30 July 2019

Good recliner seats ,nice menu . Excellent service . Nice Interior design waterfall, Bar .

Reviewed on Facebook

28 July 2019

Nice place everything is good

Reviewed on Facebook

22 July 2019

Food and Atmosphere ...drinks Theater seats , everything ♥️

Reviewed on Facebook

19 July 2019

I sat in first row but since we got tickets at last minute , but considering in front it was ok , enjoyed a drink while watching movie too, comfortable seats!

Reviewed on Facebook

16 July 2019

Great seats, great food and very accommodating employees.

Reviewed on Facebook

14 July 2019

Potato skins were very small, like mini taters. You only get 4. Paid to much and not shareable.

Reviewed on Facebook

6 July 2019

Great food and very comfortable seating! Black bean burger, delicious.

Reviewed on Facebook

6 July 2019

love this Theater, great people and food and Great atmosphere to watch a movie

Reviewed on Facebook

5 July 2019

Great place and great food!

Reviewed on Facebook

3 July 2019

Always a great time and a great experience. Highly recommend for doing something better than the run of the mill movie night. Great food as well.

Reviewed on Facebook

2 July 2019

Love this theater but it extremely cold to the point you can't enjoy the movie

Reviewed on Facebook

22 June 2019

good seating, good food. love the decor

Reviewed on Facebook

22 June 2019

Good food! Comfy seats and does not feel crowded. Love the scenery.

Reviewed on Facebook

19 June 2019

The best movie experience

Reviewed on Facebook

16 June 2019

it's a very nice place too spend a day

Reviewed on Facebook

8 June 2019

my family and I love the palms for a family night of fun

Reviewed on Facebook

28 May 2019

It’s a great theater to take the whole family too

Reviewed on Facebook

23 May 2019

We love this place a lot!!

Reviewed on Facebook

23 May 2019

omg the best by far. great food

Reviewed on Facebook

18 May 2019

The atmosphere was great and the wait staff was on their job.

Reviewed on Facebook

12 May 2019

My favorite place to watch a movie!!!

Reviewed on Facebook

12 October 2018

Mega

Reviewed on Facebook

5 August 2018

I love going here. The food good, the prices are okay, and the seats are very comfortable. The staff is friendly, and the bathroom was well taken care of. The movies are grwat, the screens are big, the sound is awesome, and the prices are less expensive than most other theaters. More...

Reviewed on Facebook

5 August 2018

We recently hosted a private screening at Hollywood Palms and let me just say that my guests and I had the time of our lives! ! Special thanks to Ginnamarie (event director) and Kim (server) for making our experience very pleasant. Their team was so attentive and accommodating to our group. The food and atmosphere was incredible (Chuck Norris sandwich was delicious)! I look forward to hosting future events and I highly recommend!! More...

Reviewed on Facebook

5 August 2018

We’ve been going to Hollywood Palms for years now. The new leather seating with the electronic reclining as well as the addition of call buttons on the seating have really improved the experience. It’s also nice that we can choose our seats ahead of time at home online. The food remains good and the drinks are always good. More...

Reviewed on Facebook

5 August 2018

Me and my wife love Hollywood Palms! It’s always a good experience, the only advice I would give is to have more people working when it’s a popular movie. Sometimes when the theater is full it takes a bit longer to get your server to come over but not so long that it’s annoying. Also they are hiring so I believe they’re already trying to fix that issue. The staff is always really nice though and the food and prices are good and reasonable too, the price for movies is cheaper here than almost every other place and you get super comfy chairs that recline. Also Dan Aykroid greets you at the start of every movie, oh him and cats ringing bells, so they have that going for them as well! More...

Reviewed on Facebook

5 August 2018

My family and I love this place. We don't live in the area but we go up to visit the area when a good movie is playing. We take in the mall and other various stores up there. Where else can you sit comfortably while watching a movie? Also they serve meals instead of just your average theater faire (popcorn, corn dogs, nachos, candy, soda). This saves us the time it would take to go to a separate eatery after the movie then shop or shop then eat then see a movie. You are served at your seat.. Their new recliners are comfortable and you can control how high you want to put your feet up. Their meals are fantastic and they serve large sodas so I hardly need a refill. If you need anything you can use a call button located on the front of your seat. I love the decor of each individual theater too. The servers have been incredibly friendly as well. A great dining/movie experience. More...

Reviewed on Facebook

5 August 2018

Love the place. I thought it looked so cool walking in with all the plants and the waterfall. Everywhere you look there was always something to look at. The people working there were attentive and would check to see if there was anything else we would want to eat or drink. Would definitely recommend to other people and would love to go back! More...

Reviewed on Facebook

5 August 2018

I love the experience at the palms. Been there quite a few times and the food has always been fresh and hot. I believe my daughter ordered something she did not like once but over all the food is great. This is the only place I watch movies. Love the recliners. More...

Reviewed on Facebook

5 August 2018

I absolutely loved this place! This was the first time I ever been there. My friend took me there for my late birthday dinner I really enjoyed myself the movie theater is fixed up like if you were in Hollywood or make you feel like you are being served in a luxury place. I love the idea they served liquor and food there! I had the Whoppi Goldberg Burger and strawberry margarita. The waitress was super nice. Place is beautiful and humid like in tropical rainforest outside in the lobby. The theatre is private and small and comfortable too. I loved the chairs. I even spoke to this mid age black lady who was so nice while watching the movie and even offer us her pizza lol but we enjoyed it to the max!!! We will be coming back definitely! More...

Reviewed on Facebook

5 August 2018

I went to see Pacific Rim Uprising last night with my parents & we fully enjoyed our experience. We had arrived before the movie began & as a result, enjoyed drinks from the bar in the lobby as we waited. During that process, I wanted a tv channel changed & a beautiful young lady working the bar did so happily. When the movie started we were able to get our food & drink orders inputted & they were delivered in a timely fashion. Every piece of the order was correct, tasty & the proper temperatures. We had a very friendly & attentive server. Furthermore, the movie was very enjoyable & I will definitely reccomend this theater to all my friends & family. More...

Reviewed on Facebook

5 August 2018

I have been visiting Hollywood Palms once or twice a month since they first opened. Overall, they have only gotten better since first opening, though they are very different.

First, the positives, which are why I come back each time.

+ The decoration of the building, and particularly each of the theaters, is spectacular. Fun and exciting each time you walk into a new one.

+ The seating, since they have upgraded, is excellent. You reserve a specific seat, all of them are the electric recliners that so many theaters are getting nowadays, with a tray table to eat your food. Most seats in each theater are good seats, and they’re all in good condition.

+ The food is genuinely very good. I get the Potato Munckskins with the Grinch Dip every time. They also have a phenomenal mushroom burger, good nachos, and two or three good desserts. The alcoholic drinks are good too, especially now that they have a number of good local beers on tap.

+ I typically get great service. I’ve seen lots of very negative reviews of service in here, but I have been here more times than I can count and have only had bad service maybe two times. I would say they are typically very good, and always respond quickly to the call button.

There are negatives too, however, that keep them from getting five stars.

- The seats are nice, but with reserved seating it would be nice if I could buy them online. But their online ticketing requires an extra dollar surcharge with every purchase. I don’t think that’s necessary, especially since they now charge the same as other theaters for their tickets.

- The food is solid. But it is overpriced, with no free refills on drinks. I used to justify this to myself by considering that the movie tickets themselves are so much cheaper than other theaters. But now they are $10.50 for an evening showing which is on par with every other local theater, and since you are still required to purchase at least one item, it can be a pretty pricey evening. They could fix this by not requiring a purchase, making the food slightly cheaper, or at least offering one free refill on drinks. For alcoholic beverages, they are massively overpriced as well. But this is typical of any restaurant, at least Hollywood Palms has some solid deals each weeknight that make them much more reasonable.
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Reviewed on Facebook

5 August 2018

I have seen 2 movies here and both times the service was excellent, Colin was our server 2 weeks ago and he was very attentive and polite.
The food has been excellent both times and you can't beat the comfort of the recliners!
Can't wait to go back.
More...

Reviewed on Facebook

5 August 2018

Took my daughters for a birthday dinner and movie last evening to see “A Wrinkle In Time”. We enjoyed ourselves so much! Hollywood Palms consistently provides great service,friendly staff,delicious food, and there are very cool historic artifacts to explore around the theater. I recommend all the time to family and friends!Looking forward the next occasion to have a reason to stop in! Love the new recliners also,it’s a nice touch to an already wonderful experience! More...

Reviewed on Facebook

30 April 2018

Lazy-boys while watching a movie and having servers instead of waiting in lines for food and drinks(non-alcoholic and alcoholic)...doesn't get better than that...

Reviewed on Facebook

21 August 2017

Love Hollywood palms very comfortable seats and food is great nice place to relax and enjoy a movie.

Reviewed on Facebook

18 August 2017

Awesome theatre when I used to go consistently and after remodel it has only gotten better! Top notch establishment , staff and accommodations all around! ! Hollywood palms is a true moviegoers experience. More...

Reviewed on Facebook