Willoughby
38 customer reviews
Crystal Freeman
5 stars ☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆
Reviewed on Facebook
Wendy Miller
Great Customer service, they are always on time, thorough and dependable!
Reviewed on Facebook
Susan Marie Sprinkle
I called Grimestoppers to visit my Mom's home who had recently been through surgery. She couldn't kneel or bend so cleaning was troublesome. After 2 hours of cleaning her home gleamed. She called to tell me how fantastic these folks were and I feel good because my Mom is convalescing in a clean home. More...
Reviewed on Facebook
Jeremy Negrey
Grimestoppers has been taking care of our home for a few years now, and they are the best! The house always looks amazing on the days that they are here -- our crew has an amazing attention to detail and is very trustworthy. I'd recommend them without reservation! More...
Reviewed on Facebook
Nancy VanSwol Schade
I've used Grimestoppers for more than five years, which in itself tells you I'm a happy customer. Ruth is my current crew leader and has been for at least three years. Thank you, Ruth, for your professionalism: you are reliable, trustworthy, and conscientious about your work. I appreciate all you do! More...
Reviewed on Facebook
Anthony Zalewski
Ruth and her crew have been cleaning our house for 3 years now. They always do such a wonderful job and if we need extra cleaning done always willing to go that extra mile. They are wonderful!! Thank you Ruth and crew! More...
Reviewed on Facebook
Simcha Jacob
Alyssa, Stephanie and Trisha have been a wonderful help for us - they do an efficient and thorough job, always happy to adapt the job to our needs on any given day. Thanks so much to a really wonderful team! More...
Reviewed on Facebook
Casey Murphy
Ruth and her Crew are awesome! They do a fantastic job, are always on time, and get the job done in a very efficient amount of time. I would highly recommend Grimestoppers/Ruth and her team to anyone looking for an affordable, consistent cleaning service!! More...
Reviewed on Facebook
Karen Van De Motter
I've been using Grimestoppers for a little over two years and just want to say that Maria and her team are the best. They are prompt and professional and leave my house sparkling. Thanks Grimestoppers.
Reviewed on Facebook
Molly Scanlon Edwards
Brittany and her crew are wonderful. They do an amazing job every time. Thank you!!
Reviewed on Facebook
Jane Critchlow
Ruth and her crew have been cleaning my house for 3 years. They are super efficient and accomodating. Ruth often takes it upon herself to clean something that's not part of the usual routine. I have a big shaggy dog that goes in an out of the house and brings leaves and mud with her. It's such a relief to know that I'm not going to have to be the one to deal with it. Thanks Ruth! More...
Reviewed on Facebook
Jacki Morgenstern Bell
Grimestoppers is the first company we've had and they have completely met my expectations! Tracy's team is always friendly and talkative with me and my kids! The service is ideal. They work hard and efficiently. You can always tell when they've been here. More...
Reviewed on Facebook
Amy Sievers-Roddy
Excellent cleaning company. Ruth and her crew clean my home and offices.The are very quick and efficient! Very friendly group as well!
Reviewed on Facebook
Amy Palenschat Rottinghaus
I have been using Grimestoppers for years. Sarah's team is especially great - always prompt, friendly with my dog (and me! ), and flexible regarding what I may need cleaned on a given day. I feel very comfortable having them in my home. They always do a great job! More...
Reviewed on Facebook
Jean Puleo
Alyssa, Stephanie and Trisha are wonderful! They are so efficient, thorough, reliable and pleasant. Flexible, too. There have been times when I needed a specific time of day, and they always are accommodating. They are super nice to my pets, and are willing to do any little extra thing that I have asked of them. A consistently clean house is what I get every time they're here. Many thanks, ladies!!!!!!!!!!! More...
Reviewed on Facebook
Sara Kleiman
This cleaning crew is amazing! We have gone through many cleaning companies before because they were not attentive to the cleanliness of our house. My father, whom has had many surgeries and implants, is very concerned about the cleanliness of the house because he cannot get any infections for any reason. When we expressed this concern with Ruth and her crew they were more than eager to help in any way that they could. When we have other requests (cleaning something like our air purifiers) they are more than willing to accommodate us even if it means it will take a bit more time to get the job done. Also, if there is something that was missed or not done correctly (which is exceedingly rare) we just have to ask them to do it over and there is no fuss or attitude. They are always friendly with us (and our yappy lovable, little dog). They also do a fantastic job in the time that they are here, and they are very nicely priced for what they do! We love Ruth and her crew and Grimestoppers in general. Would always recommend if friends or family who need a good, reliable cleaning company. -The Kleiman Family More...
Reviewed on Facebook
Jeanne Cunningham
Ruth and her crew are very good--they are reliable and hard working. Ruth manages directing her team very well and makes sure that everything gets done, dividing up the house and the work. They are pleasant and always very professional. More...
Reviewed on Facebook
Katie Rizzi Brocklehurst
Grimestoppers consistently provides great service. Toni has been cleaning my home for a couple of years. She and her crew are always on time, friendly, thorough, and efficient. Any requests I have made have been attended to quickly and with a smile. I would definitely recommend their service. More...
Reviewed on Facebook
Laurel Holtzman Rubin
I love my cleaning crew. Tracy and the girls do what ever I ask and I can be demanding. They always accommodate my requests and needs. If I have a problem with something it is always fixed They are very reliable and Make my life so much easier. They are the best More...
Reviewed on Facebook
Robert Larry Wuench
I understand Grimestoppers is looking for feedback on their best crew(s). We've had Britanny's crew monthly for a couple of years. Several times I've tried to find something not quite right when they finished (yes, that's how I am). I've quit doing that because they clean the place better than I and my wife ever have...and we were thorough. They are simply THE BEST! Robert Wuench More...
Reviewed on Facebook
Pam Marcinko
Last year I took a bad fall while my house was up for sale and housework became overwhelming. I called you and explained my situation and you responded that one of your best teams was available and she sent Tracy's team with Deanna, YoYo and Danielle. I could not be more satisfied, the crew is friendly, dedicated and they do a fantastic job. They're also very flexible in accommodating my needs. Much thanks to Team Tracy! More...
Reviewed on Facebook
Larry DE Rolf
The crew is always reliable, thorough and friendly. And I might add very fast.
Reviewed on Facebook
Judy Cudnik
Grimestoppers has done our cleaning for several years, and they always do a beautiful job. Maria and her crew are very thorough and attentive to detail. Amanda and Shauna usually work with Maria, and they all are extremely pleasant to work with. I am very happy with Grimestoppers srrvices. Judy Cudnik, Wickliffe More...
Reviewed on Facebook
Susan Barkett
Tracey and crew are the best. They have been with me for many years and I appreciate their timeliness, their work ethic and their attention to detail. They are always willing to do the extra when it needs to be done. They are absolutely worthy of the five-star rating. More...
Reviewed on Facebook
Margrit Zito
I love this cleaning service. They are very attentive to my families special needs and requests. They are nice and pleasant and they do a great job. They also do a very good job in a reasonable amount of time, so my whole day is not wasted. Also, very nicely priced. Consistent, thorough, and great workers. Thank you for all that you do. You are greatly appreciated and I am thankful for your help. Ruth and her crew are the best and very reliable! More...
Reviewed on Facebook
Kathleen Newell
Tracy and her crew come every week and do such a good job. They work hard and are fun to work with. The house always looks great.
Reviewed on Facebook
Tina Rucci
I cannot say enough nice things about Ruth and her crew. They are such hard workers and so dependable!!!!! If you are looking for a great cleaning company choose Grimestoppers.
Reviewed on Facebook
Vonnise Humphries Acree
Ruth and her crew are awesome! They not only do a great job, they definitely go above and beyond to make sure our building is clean and smells good. As well they are always very friendly to us. Good people! More...
Reviewed on Facebook
Christine Kramer
Ruth and her Grimestoppers crew have been cleaning my home for years. They are the BEST !! Ruth is efficient, professional and I always know what time they will arrive!
Reviewed on Facebook
Diane Conley Secrest
If you've been searching for a cleaning service , search no more. Grimestoppers is the only service I would recommend. After having tried several other services in the past, I can honestly say Grimestoppers is the best. I've had the same team cleaning my house for over four years now and I can't say enough about how happy I am with the quality of work they provide. No task is to difficult and the pride and dedication to their work shows. Tracy and her crew are the best! Go Team Tracy and Thank You! More...
Reviewed on Facebook
Laura Stack
Team Tracy rocks!!!!! There is no better team on earth!
Reviewed on Facebook
Donna Skufca
Thank you Grimestoppers! They arrived on time and for 2 hours, three ladies didn't stop working for one second. They hustled the entire time. The quality of their work was top notch...Above and beyond. There are no complaints from us! Thank you again. More...
Reviewed on Facebook
Mary Jane St Clair-Poltorek
I am so grateful to have found this company Thank you Barbara Marlowe for letting everyone on FB know about your husband, Tim's company. I have had many cleaning people thru the years. The issues with the agency's are pretty common. Not with Grimestoppers. They are on time, professional, efficient and they really care about the quality of their work. I'm am always smiling when I see the results. Thank you to your whole crew! More...
Reviewed on Facebook
Dennis L.
We had them come over and clean. Â Ruth showed up with her crew and did a great job. Â They were professional and did a great job very quickly. Â I would recommend them to others.
Reviewed on Yelp
tmarlowe
Thank you Grimestoppers for coming to my rescue. Your response to my last minute need for cleaning was a welcome breath of fresh air. I was getting some out of town guests unexpectedly and needed some help the next day. Thank you for working this out and a special thanks to your customer who was wiling to switch her day to help me. I told Mr. Marlowe to let me know if I can ever return the favor to you. Loree V. Moreland Hills More...
Reviewed on Yellow Pages
bapm
So glad we finally got a cleaning company that is reliable and good. Have had them for 10 years now. They save my sanity. Even do little extras that let me know they're taking care of my home in a special way.
Reviewed on Yellow Pages
carla longano
I have been using Grimestoppers for 7 years! Their dependability flexibility, professionalism, and quality of service is unmatched. The cleaning team is friendly, efficient , hard working, trustworthy, and always willing to listen to the customer. This is a direct reflection on the philosophy of the owner, Tim Marlowe. He is a respectable, hard working person who cares not only about his customers but his employees as well. The fact that I have been with Grimestoppers for 7 years, speaks volumes to the quality of service they provide. Thanks Grimestoppers! More...
Reviewed on Yellow Pages
Karen M Boyd
I have been a Grimestopper Cleaning Service customer for just about a year now and all I can say is WHY DID I WASTE SO MUCH TIME WITH OTHER CLEANING COMPANIES. Grimstoppers in Willoughby Ohio is by far the best service I have ever used both here in NE Ohio or any place else I have ever lived for that matter. It starts with the owner Tim Marlowe who is knowledgeable and courteous. He took the time to understand my specific wants and needs and treated me like I was his only client instead of one of the masses like so many other cleaning companies do. And he follows up with me everytime to continue to make sure I am satisfied - WOW what a concept!! Their ATTENTION to detail and customer satisfaction exceeded all my expectations. The crew teams are ALWAYS respectful, on time and professional and responsible. They make sure that everything is to my satisfaction and treat my home as if it were there own. Too bad that more service oriented companies don't have the same high standards when it comes to servicing their customers. I have recommended them to all my friends and family. More...
Reviewed on Yellow Pages