Downtown Computers

I am so glad a friend suggested I bring my laptop here. Andrea assessed the situation and then went way beyond her job description to advocate for me with an outside vendor and resolve an issue I was having. I will have all work done here in the future. More...

Reviewed on Google Maps

I have been a loyal customer of Downtown Computers for several decades.I work for a newspaper [that I will not name here] that uses extremely-outdated computer equipment. When our equipment fails [which it does at times], Downtown Computers is often able to get us "up and running" without much "down time."I also use outdated computer equipment at my home [in addition to newer equipment]. Downtown Computers has helped me out several times by getting a nearly-dead computer back and running; at least twice, they have been able to recover data from the hard disk of a completely-dead computer that cannot be repaired.The main entrance for Downtown Computers is at the rear of the building; the address of their parking lot [which will be more helpful than their "real" address if you are traveling there by car or by Uber] is 410 E. Capitol St. More...

Reviewed on Google Maps

Very polite and quick

Reviewed on Google Maps

First things first - MAKE SURE YOU KNOW THERE IS A 40$ DIAGNOSTIC FEE YOU PAY UP FRONT!! The website lets you know this, don't be surprised! That said, THANK GOD FOR THIS PLACE!!! My laptop fell off the couch and stopped booting. A friend checked it out and told me it was the hard disk; purchased a new one and took it to Downtown Computers to be replaced. Receptionist up front is so nice (sorry I forgot her name!). Jeff, the technician taking care of my laptop, was up front from the very beginning that he worried the motherboard may be affected and let me know that my expectations of just a hard disk issue may be misplaced. Thankfully after the diagnostic tests, he called to let me know it was indeed just the hard disk. They replaced it, re-installed Windows for me (I thought I was going to have to buy a new version, phew!), ran it for a couple days, then let me know I could come pick it up. Laptop is running like a brand new machine! In the end, including diagnostic fee, it cost me all of 80$ to have to my baby fixed up and running again, just in time to go back to school. I expected to pay closer to 150, honestly. I am so grateful to DC and to Jeff and the staff. More...

Reviewed on Google Maps