Doubletree Monrovia Pasadena

Check in was fast and easy. The room was spacious and bathroom was immaculate! Thank you for the comfy bed and delicious cookie. If you want a peaceful environment to relax and fall asleep, Double Tree Monrovia is for you. More...

Reviewed on Yelp

Monrovia Reads held it's annual So All May Read Fundraiser at the DoubleTree by Hilton in Monrovia. The hotel could not have been more accommodating and the staff service was excellent.  Our guests commented on how wonderful the room looked and on the excellent service. Thank you to Mathew Goo, Yelena Salazar and Antonio for all your help!  You can't go wrong holding your events here! More...

Reviewed on Yelp

I called this DoubleTree on behalf of a senior in my family that was traveling. I had several specific questions and requests regarding her stay, especially as an older person traveling alone, late, on a quick trip. I was a little worried they wouldn't release information to me, as people can be weird about this stuff, but they were super helpful. In fact, the two gals I spoke may have been the most helpful hotel staff I've encountered on the phone. They were polite, understanding and pleasant. They knew their facts and were very accommodating. What excellent customer service! More...

Reviewed on Yelp

We usually stay at the Embassy across the street but it was sold out. This hotel had mixed reviews so I was a little nervous but it was great for us. The staff working at the front desk & restaurant were nice & professional. The room was clean, spacious, & updated. The bed was comfy & large. Breakfast had a good selection with an omelet station and they serve real OJ none of that nasty stuff. We called down for a crib and it arrived about 5 minutes later. The remote didn't work for the TV but it honestly wasn't that big of a deal. The only thing that could make this hotel better is happy hour like the embassy but they do give you those delicious warm cookies More...

Reviewed on Yelp

Had a family issue and was in LA every weekend for practically a month and after staying at a few economical hotels, this was by far the best. This Double Tree is located right in the Pasadena/Arcadia border. There are a lot of restaurants and coffee shops nearby (all walking distance). The staff at the front counter are always very enthusiastic and polite whenever you check in/out or have a question. They always give me a warm freshly baked cookie, which is pretty good btw! You receive 2 drink vouchers for the bar downstairs as well. Each room came with 2 free breakfasts, if you have an additional guest it's like $16 for the breakfast buffet. The buffet isn't fantastic but better than other hotels. The rooms are pretty spacious and the bathrooms are large and bright. I had an issue one night where the room next door was blasting music (and horrible music at that) at 2:30am. I called the front desk to complain and they sent security up right away. Overall if you are in town for business or something casual, I would recommend this hotel. More...

Reviewed on Yelp

Random staycation led us to DoubleTree by Hilton Monrovia ---- and we were pleased. Made a reservation for one night through the Hotel Tonight application and checked in with ease. Then again, we did check in quite late around 9pm when less people were around. Not sure why others below me had issues, though. Complimentary parking for the win, also!Comfortable bed, large shower (enough for two people to share, if you wanted), a couch, and bathrobes. There is a microwave, mini fridge, and coffee maker in the room for your convenience as well.We opted for the $14/person breakfast in the hotel and were happy about that. The omelet station serves up a mean omelet that can be loaded with bacon, spinach, tomatoes, cheese, and other delights. If that doesn't tickle your fancy, they also have scrambled eggs, waffles, pancakes, bacon, sausage, donuts, toast, cereal, oatmeal, miso soup, coffee, orange juice, apple juice, and a full bar, among others. Great service, too! They kept refilling my coffee, and even gave me a straw when I asked for it.If that's not your cup of tea, there are PLENTY of eateries in the surrounding area. Literally. You can walk to Claim Jumper, Starbucks, or Tokyo Wacko if you wanted to.Overall, decent place to stay. More...

Reviewed on Yelp

I attended an event poolside. It included dinner and entertainment. The food was very good even though it is really hard to serve large groups such as ours. It was cool outside that evening and there was a fire going, so it was nice. More...

Reviewed on Yelp

The Hilton always makes it right they don't ever fail. Their beds are always amazing ! The room I stayed in had the infinity tub. I never learned how to turn on the jets but it was okay the tub was amazing and a good size for my 5'3 self. It also had a waterfall shower head which was also really nice. I like to come to the double tree for their cookies. I'm not lying when I say take a cookie ! They're so good. I really enjoyed my one night stay here & appreciate the overnight manager who gave us complimentary toothpaste and toothbrush since we forgot ours. More...

Reviewed on Yelp

I've stayed here about 5 times in the past 2 months doing business just west of Pasadena.  It's a pretty quiet hotel given its location (Huntington and 210) and given the Yellow line rail is close by Rooms seem to be updated.  WiFi is reliable.  Never any problems with the front desk.Restaurant/bar is OK.  Food is decent, not great.  Wish they would mix up the breakfast buffet on occasion (seems like the food is the exact same day in and out).Outdoor cabana area is nice especially when the sun sets and it begins to cool off.Plenty of FREE parking.Place is not too far away from downtown Acadia.Only complaint is 210 traffic. :-) More...

Reviewed on Yelp

I'm actually a local living in LA. I just like to do some staycation and stay at local hotels, inns and etc sometimes. For the price and the location, this is one of the good, not the best but good place to stay. I got the breakfast package which gave me an access to their unlimited self serving buffet style breakfast at their cafe. Rooms are neat and clean and there was a small refrigerator, microwave and the coffeemachine. Plus there are plenty of cafes, restaurants in the walking distance. I really enjoyed the warm cookies that they gave me during check-in which was a breeze. Did I mention the parking is free? More...

Reviewed on Yelp

The hotel itself is contemporary, as you walk in there's a reception area to the left and a small snack area to the right. A bar and restaurant off to the back right along with a pool directly outside. There were two reservationists ready to check me in and it was efficiently done. The room was comfortable, with a small sitting area and sofa as well as a huge infinity tub big enough for two. The shower was a bit awkward but the tub made up for it. There wasn't a lot of bathroom counter space but I managed to get all my toiletries organized. The bed was nice, room was clean but the television was on a wall adjacent to the bed so I camped out in the middle to make it more easy to watch. They offered warm chocolate chip cookies to snack on. Why doesn't every hotel do that? Here's your room, and complimentary tiramisu wouldn't that be good? I recommend this hotel it's convenient and cozy.  There's a Claim Jumper, Target, Costco and Trader Joe's all within minutes. More...

Reviewed on Yelp

Absolutely lovely hotel and amenities. Ample parking so well. The staff was super helpful. The room was beautiful and priced well for how nice it was. I frequented the bar for an evening drink during my stay and the bartenders were all stupendous.A very luxurious feel to the hotel. Especially for the area in comparison to the rest of the hotels nearby. Of course the cookies are great ;)Granted my stay here was a few years ago but I still vividly remember it. I ended up staying an extra night longer and was very well taken care of. They do have a cabana and pool area which I didnt use but it looked great for lounging at and swimming of course. Seemed very much like a resort.I did use the gym a few times, which was very small but they had just about everything.I would most definitely stay here again. More...

Reviewed on Yelp

I am really surprised about the mediocre reviews this DoubleTree is receiving.  The rooms are fine.  The beds are comfortable, the rooms are spacious enough, pretty much what one would expect from this range of hotel.  Comfortable, nice but not luxe.  Their rates aren't terribly expensive so I think you get way more value than one would expect for the price.  But you know what?  What really makes this hotel great are it's employees. I can honestly say that I have never, ever, have been treated better in a hotel than I have at this DoubleTree. And believe me, I've stayed at them all.  Motel 6 level when traveling across America, little mom and pop road side inns, up to W, Ritz Carlton, Four Seasons and Peninsula...  everyone I've encountered has been great, but the best of the best is Nicholas at the front desk.  Nicholas is the epitome of the type of person who should be working in the hospitality business.  He is always warm, personable and welcoming.  From the first time I walked in to this location he made me feel like I was coming into a friend's home.  He also seems to care about his guests; and I mean truly care, not that put on, "I'm supposed to act as if I care so I'll use caring words that really just sound hollow and rehearsed."  Have there been little glitches?  Yeah, glitches happen and they happen everywhere from time to time.  And, when on happened it was handled promptly and beautifully.  My shower head was dripping.  No big deal but it was really loud; the type of drip that would keep you awake all night.  Nicholas handled it quickly and efficiently.  Unfortunately the engineer had already gone home, so he asked what he could do to make it right.  We decided that another room would be great.  He brought me up the keys for the new room (I had something similar at a W and they made me come down for the new keys), then he offered to help carry some of my belongings down to help me resettle into my new space.  Bam, handled.  Just like that.  Oh and he double checks to make sure everything is great for me when I stay.  And, like a lunatic I inadvertently left my cosmetic bag after i checked out.  He found it, called right away, and let me know exactly where it was being stored in case he wasn't there when I came to pick it up. I mean truly there's not a single instance I can think of where he hasn't exceeded my expectations.    So next time you're at this hotel, when you check in tell him Erika Lamoureaux sent you. More...

Reviewed on Yelp

This place was my home for 13weeks. I love the staff, the rooms, the service the food in the restaurant, the pool, everything. Seriously I was greeted every time I came in and out. They always make sure you're happy. And they do it all with a smile. George and Tiffany at the bar, Manny at the front desk, Alexandro the server, Gabriel and John the cook to name a few of the amazing people they have working there. But each staff member takes pride in providing outstanding service and that's why I will always stay there when I have business in LA More...

Reviewed on Google Maps

Friendly staff, very clean atmosphere, they also give you cookies when you check in. Breakfast combo is a must when you book a room because they have a great breakfast buffet. There are also plenty of great restaurants nearby literally like less than 5 mins walk. Plenty of free parking and close to the freeway fir easy commute. More...

Reviewed on Google Maps

When I checked in at the registration desk, the staff was very friendly & helpful. I love getting the delicious warm cookies to eat. The room had a beautiful view of the city from the 6th floor. I appreciate the amenities that were in the bathroom, the water bottles, coffee maker, frig, robes & the safety grab bars in the bathtub. Location is convenient to the freeway, shops & restaurants. More...

Reviewed on Google Maps

I loved my time at this location, the staff was Amazing with A+ attitude. I dont know if we can mention names, but the gentlemen made me feel well appreciated and was prompt with service request. They were also very gracious in giving a late check out when requested. All in all I had a very pleasant time here, the rooms were clean and level of service was outstanding. I will definitely visit again.

Keep up the good work, We notice!!! More...

Reviewed on Google Maps

I am only writing about the bar and specifically bartender George/Jorge.  We wanted to change up our drinking routine a bit.  I have been here 2-4 last several years and no complaints.  Mitzuh should up before I did and George was friendly and outgoing with out being overbearing.   I soon should up and really enjoyed the drinks and conversing with George.   His drinks are tasty.  Nice selection.   Hope to be back soon. More...

Reviewed on Yelp

Amazing staff with A+ attitude. Made me feel well appreciated at this location Rooms were clean and level of service was outstanding. Will visit again

Reviewed on Google Maps

We were quite impressed, even though the decore was a bit old in the rooms it was still really nice, they could do some touch ups, we were very comfortable and would definitely would stay again.

Reviewed on Google Maps

Very well a good place to go when traveling. Or going to or hosting seminars.

Good food, nicely organized and the poolside lunch. It's one good expierence.

Special thanks to DoubleTree and Follett ice for hosting the free seminar. It was honestly a good choice. More...

Reviewed on Google Maps

Special thanks to Hilton staff for finding my daughter's lost ring. NOT a huge fan of Elements restaurant however, but everything else was FANTASTIC

Reviewed on Yelp

Absolutely love saying here the breakfast is amazing they  make your own omelets to order, the  complimentary  a robe for the bathroom always amazing, Crate and barrel soap

Reviewed on Yelp

Check in was seamless, even had warm cookies to greet us. The room is nice and clean BUT on our first night's stay, someone was smoking in the adjacent room and the cigarette smoke filled our room and woke us up. The smoke came in through the bathroom vent. And we eventually had to switch rooms because it was that bad. The shower water pressure was horrible. Whenever the adjacent room would use the shower/ faucet while I was using the shower, my water pressure would decrease, it was irritating. Other than that, everything was good with this stay. We are staying another night and will give an updated review for the second night. More...

Reviewed on Yelp

My fiancé and I stayed here on our wedding night and bought the "Bed & Breakfast Special" to the Infinity Tub suite. We had an amazing stay. The staff was accommodating, super sweet, and really went out of their way to ensure we were spoiled.Our room was spotless and beautiful, and the bed was oh so cozy. In addition, we were pleasantly surprised at how delicious the food was both for dinner & breakfast. Thanks Double Tree Monrovia for a lovely stay! More...

Reviewed on Yelp

I'm not sure why this place has a low rating but my boyfriend and I had a good time staying here, although we spent most of our time exploring LA. It's located about 20-30 mins away from downtown LA not including traffic.Surprisingly it was quiet here on the weekend after Thanksgiving but I'm not complaining. But it seems like the whole area is a quiet place even though there were a few shops and restaurants down the street. The hotel shares a parking lot with Claim Jumper but again, it wasn't too busy so there was enough room to park. Once my boyfriend and I got checked into our room, we both got their complimentary cookie which was warm and delicious! The room itself was modern and the bed was comfy and spacious (but of course, we booked the king). However, we were able to hear our neighbors at times but that didn't really bother us. Overall, it was a great stay for the price. More...

Reviewed on Yelp

Stayed here twice and was treated like a queen. The customer service is better than any 5 star hotel. The room and bathroom is very modern, comfy, has fridge and microwave,the location is next to everything. Will def be back

Reviewed on Yelp

I had some things that were broken when I got to the room, that's the only reason I'm not giving 5 stars. The way they handled the issue was very good though, they offered to get someone up to repair the issues right away. I declined just because it didn't work with the schedule I had for the week, but when I recommended they have someone handle it after check out the guy scheduled the maintenance right in front of me.

Any time I asked for something or needed anything they were attentive and helpful. I go to this area once a year for business and it's very likely that I will book again.

Facilities were also really good. Clean gym, the pool was nice, and the hot tub was amazing. More...

Reviewed on Google Maps

I had a better experience here than I expected. For being a Doubletree, it was very nice. Clean and modern. A few things in the room could be fixed, i. e. The ceiling could use some paint. But for the rate I got, it was nice! And those cookies..yum!Shares a parking lot with claim jumper. Walked over for dinner. More...

Reviewed on Yelp

Clean room. Clean hotel. Courteous greeting from the front desk BUT they failed to tell us we had a free breakfast buffet available but made it up by not charging us for room service breakfast. Overall a good experience and would return if I had to. More...

Reviewed on Yelp

Overall it was a fairly pleasant stay. The rooms are well appointed and good value. I stayed on the top floor facing the San Gabriel Mountains. It was relatively quiet, but you can hear noise from hallway and a little from neighbors. A few complaints though...The curtains in the room are stuck on the far left and only close left to right. When opened they block the entire left window thus impeding the view. Maintenance was supposed to fix it on Saturday and never came back. Not a huge deal, but it would be nice to have the full view.The other issue was the construction next door and set-up for a reunion. This made relaxing by the pool around 2PM on Saturday a noisy time. I complained about the set-up and the gentleman I spoke to didn't seem to really care. I ended up just leaving the pool area, which was a major reason I booked the hotel. The construction should have been disclosed at the time of making the reservation.Finally, my digital key had issues on Friday night. The gal working the night shift was not friendly. She acted like I was doing something shady. I'm a luxury real estate professional from San Francisco. I don't look or act suspicious, but she acted as if I was bothering her. I was there for the weekend for my cousin's funeral. I found it very off putting and rude. Instead of apologizing for the issue she had a security guard follow me to my room to show my identification. I don't think I've ever been treated that way in a hotel before. Not sure hospitality is the best industry for her.I would come back to stay here, but there's definitely room for improvement More...

Reviewed on Yelp

By far the Some of the best customer service out there. Staff was very helpful with my car situation and helped me by letting me use their facility. Thumbs up and very nice vibes

Reviewed on Yelp

I loved staying here the room was so nice and comfy. Beds were great it was so quiet and peaceful. Rooms were immaculate and everyone working there was awesome. Bathroom was like a spa so nice it was one of the best rooms I've ever stayed in. I didn't want to leave I would definitely recommend the hotel to everyone and I will definitely be back thanks :) More...

Reviewed on Yelp

Phillipe gave me and my friends a FREE chocolate chip cookie, and they were warm, melty, gooey, and they kept us nom nom noming for so long! ! :) You rock Phillipe, thanks for keeping the cookie love alive! #Doubletreecookieisboss More...

Reviewed on Yelp

Pros: staff are very friendly and helpful, they give free fresh warm cookies at check in. Rooms are beautiful. Free parking Cons: air con does not work during the day esp the hottest hours. Small pool.

Reviewed on Yelp

Review is for that coffee bar - was at the hotel for an outside meeting/event.   nice staff,  quick,  and order was correct.

Reviewed on Yelp

Checked into double tree around 1:10 pm and im a little shocked. We paid about $180 for a two queen bed room. Upon entering we noticed it was really clean and up to date. You no longer havr to fiddle with the key card, all you do is hold it to the scanner on the door and wahlah. The service could have been a little friendlier, but the hotel makes up for it. The only problem we had is my sister having issues with the bed. These beds are extremely low to the ground so for pregnant woman like my sister or elderly folk eith bad joints, you may want to consider elsewhere. They have a gym with 1 bike, 2 treadmills, an elliptical, freeweight dumbells up to 50 lbs, 2 flat benches(no bars), medicine balls, and lastly a universal machine to do some chest flies, pullups, pushdowns etc. I've seen much better pools and jacuzzis at other hotels. Overall its more than what i thought i would geg especially with the reservation being last minute. Additionally if you get hungry dont order roomservice. There is a BJ's right down the road. More...

Reviewed on Yelp

LOVE VTHE COMPANY YOU KEEP.. I approached the front desk with the biggest hankering for some of those delicious  that are to die for. .. And was greeted by ANAHY AMY AND ANGEL, i asked " how can i get my hands on some of those cookies, so ONE OF THE GIRLS says "just say plee...." me: please. And just like that, heaven on ...Thanx for making it so easy. I FRIGGIN LOVE THE ... More...

Reviewed on Yelp

I had a great stay, but not perfect. Here's why:Bonuses: 24-hour fitness center, really nice employees who go out of their way to do things for you, free cookies, free parking, free Wi-Fi, and less than a five minute drive from Trader Joe's and Sprouts. Detractors: no prior notice of construction next door (didn't wake me up but annoying to hear nonetheless), wardrobe in the bathroom (am I the only one who doesn't like their clothes near the toilet?), a number of TV channels are in mono, and the two provided trash cans are tiny! One to-go box tossed in and it was full.Overall, I'm excited to be here. The Doubletree line has always done me right. I don't expect this one to be different. More...

Reviewed on Yelp

4 not 5 because the neighboring construction site started at 7am and woke me up. Ear plugs were not provided automatically by the hotel. Also the bed was inconveniently located a foot and a half from the ground. I understand it is the modern style, however this is not conducive for those with injuries or the elderly. I do not like to sleep on the floor for a reason, this was a bit too close to the groud for me. However, the bed was comfortable. Otherwise the hotel is lovely and I enjoy the modern styling. Warm cookies and a free drink voucher w check in! *bonus* No charge for parking *even better* Clean and great front desk service! Walkable restaurants and even a microwave and fridge in the standard rooms! Great hotel in a nice area, once the neighboring construction is done I'll definitely stay again! More...

Reviewed on Yelp

Clean, fresh (no fake cover up odors/perfumes), no smoky smells any place within the hotel, comfortable, quite, safe, and wonderful staff. They treat you like royalty! The price was also very reasonable with AAA. I booked directly with the Hotel's site and got a better deal than the various discount sites. We needed two rooms and they put us right across from each other and we even checked in early! If a bath tub is important, ask for a room with one, otherwise you get a huge shower area with a high-quality detachable shower head. Also, they are not stingy with bathroom supplies and are generous on the towels. Most rooms have a microwave and mini-refrig. Mention it if you need both. Room 308 had both, room 309 didn't. There were also free bottles of water in each room! Wow! Also each room has a fantastic air and heating control. Easy to read and use, not the cheap dial type. Didn't need the heater, but air conditioning was amazing. Free ample parking and no loiterers. This is located near a ton of restaurants within walking distance and the Red Lobster even gives a 10% discount if you are staying at the hotel. One of the exits of the freeway (210) leads straight to the hotel, but I never heard freeway noise. Some rooms have a pool view, some have the mountain view. If you have a preference, just ask! This is the best place to stay even if you have to drive farther. For example, we went to Universal Studios one day, the Pomona Fairgrounds another day, and downtown LA a third day. Monrovia was a great choice! We have been to many hotels and Hilton was a great gamble that paid off well for us! More...

Reviewed on Yelp

So happy let us check in early and check out late.  Free shuttle to santa Anita race track was a great bonus. Bar was just ok.

Reviewed on Yelp

Had our wedding ceremony and reception here! Everything went awesome and smooth! Easy to work with and very accommodating. Food and venue were amazing!

Reviewed on Yelp

They allowed us to check in 3hours early! This was super important to us because we were kicked out of our house due to termite fumigation. The room has a STRONG flowery smell. Room, bed, sheets, bathroom are all clean. The room is equipped with microwave, fridge, TV- all the standards. More...

Reviewed on Yelp

We were looking for a nice place to stay for the weekend near Irwindale Speedway & after reading some of the Yelp reviews for nearby hotels, me & the wife felt confident enough to give the Double Tree Hilton in Monrovia a try. Parking was spacious & check in was really fast & easy. The lady working behind the desk was very helpful & nice. She also offered us a discount for being a AAA member but at the same time she informed us that a free breakfast would not be included because of the discount we were receiving. Not really a deal breaker for me and they did include two delicious chocolate chip cookies to munch on as a sweet treat for just checking in. I work in facilities maintenance at a hospital so let me say that nothing escapes my eye when it comes to the details. I did my usual visual scan of the property & of our room. Everything for starters was very clean. The plumbing & refrigerator were in perfect working order. Water pressure & water temperature was good with plenty of hot water on tap. The room thermostat and air conditioner worked flawlessly. I saw no water leaks of any kind. The grounds were very clean, organized & litter free. No issues with the Wi-Fi or the flat screen TV either. I did see a few very small minor cosmetic issues but they did not detract overall from the quality of the room and again, being a building engineer by trade, I will naturally notice things others will not. The room also included a microwave, a hair dryer, & a coffee maker (with coffee) which by the way, was very good. The bed is wide & very comfortable but as mentioned by others, it is low to the ground. The usual complimentary soap-shampoo- conditioner is also provided There was a small lounge on every floor which included a soda machine & a ice maker. Also this hotel had some amazing & very scenic views of the nearby mountains from some of the windows.I did experience one issue & that was that I noticed that every ice machine had been shut off on every floor. I believe it may be due to water conservation. Ice was available, should you need it, from the bar from what the staff said. Some comments have been made by a few on Yelp about the décor. I'm not a interior designer but it seemed modern & updated enough for my taste. There is a pool, bar, fitness room & restaurant here at this location but we did not visit these facilities so we cannot comment on them at this time.  Restaurants like the Red Lobster & Claim Jumper & others are located within easy walking distance from the hotel.Overall this hotel was quiet, clean, safe & well maintained. It may cost more than the typical motel 6 but in the end you get what you pay for. No rooms reeking of pot or shady ghetto-ish characters patrolling the premises. I will definitely do business here again when I'm in the area & will check out the bar next time. Thanks Double Tree of Monrovia for a relaxing stay! More...

Reviewed on Yelp