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D

District Rodent Authority

Sunnyside

(118)
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1 hire on Bark

Reviews (118)

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4.5/5

118 customer reviews

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3 March 2022

Once again I have to say this company is excellent.  Their response is immediate and they are extremely thorough.  I would highly recommend them

Reviewed on Yelp

12 February 2022

Clifford initially came to assess my small apt and promised he could rid it of the bad rodent infestation problem. Then gave me an enormous price. The first tech did a awful and slopping job. He run out of materials and left areas untreated. Clifford claimed that he would rectify the debacle and claimed he was going to give me 20% of my money back. He then sent out Christopher who attempted to clean up the mess of the first tech and continued to close off SOME of the areas he thought was problem areas. All the while I am still seeing rodents. I asked Clifford to come back to try to assist his tech with this job. Clifford did come but with his kirk, rude attitude and said that there are apts that they never get under control and basically stop calling them back. He didn't deliver on his claim nor did he honor his claim to give back 20% of my money. As of of 2-12-2022, the apt. Is inundated with rodents. Their urine and droppings are everywhere. They are eating up Cliffords bait like it is candy because it has proven to be useless like this so call extermination company. More...

Reviewed on Yelp

20 January 2022

We are so glad we went with DRA for our problem with rats in our garden. They are extremely communicative, punctual, reasonably priced, and we saw results within a few weeks. Highly recommended!

Reviewed on Yelp

5 January 2022

Very professional. Technician Saeed Gibbs was very thorough and informative. Highly recommended.

Reviewed on Facebook

3 December 2021

These guys are cool. They scheduled me for a free consultation visit immediately and followed up with service right away. Said (pronounced sy-eed) handled the consultation and was really thorough and gave me great advice on how to handle some aspects of rodent control myself . Ira came to do the tracking powder and really knock out the infestation. He was patient and thorough. They never made me feel stupid or negligent (as contractors, plumbers, and exterminators often do). They also never tried to upsell me on any service. They just asked what I needed and provided it -- clear as day. I highly recommend them. More...

Reviewed on Yelp

2 December 2021

I highly recommend. The exterminator was extremely thorough and detail oriented. I had such a serious mice problem and haven't seen a single sighting or dropping since their visit. Truly the best in the industry.

Reviewed on Yelp

4 November 2021

These guys get it done.  I had a very serious rat infestation in my house and even though it took coming back 5 times because the rats kept breaking through the drywall they did with no additional charge.   I will recommend to anybody.  Also Cliff, the owner, is a stand up guy, great to talk to and very professional. More...

Reviewed on Yelp

4 November 2021

Rat issue? These guys get it done. Best of the best and a stand up dude.

Reviewed on Facebook

4 November 2021

These guys get it done.  I had a very serious rat infestation in my house and even though it took coming back 5 times because the rats kept breaking through the drywall they did with no additional charge.   I will recommend to anybody.  Also Cliff, the owner, is a stand up guy, great to talk to and very professional. More...

Reviewed on Yelp

4 November 2021

These guys get it done. I had a very serious rat infestation in my house and even though it took coming back 5 times because the rats kept breaking through the drywall they did with no additional charge. I will recommend to anybody. Also Cliff, the owner, is a stand up guy, great to talk to and very professional. More...

Reviewed on HomeAdvisor

2 November 2021

My apt had serious rodent problems (droppings everywhere) and sticky trap were going to cut it. I looked through multiple vendors ( though had to be licensed) and from initial consultation I knew they were the one. Price: 5/5 ($$$$, Please read context below)I live in a 3 floor, two family, post war house that was held together by duct tape (literally my pipes had duct tape on them- but a story for another time). For them to do the every floor and basement  was about $2k which is totally worth it! Plus, they have a one year guarantee. So, if the mice come back within that time period they come free of charge.Service: 5/5I called multiple other places that offered me $350 and a 3 month guarantee without even seeing my buildings. I would literally have beg them to visit first before making an estimate and that rubbed me the wrong way. This place required an initial consultation and gladly walked me through the areas of concern in my apt (ex. Behind the stove) and how they got to their pricing. They would pull out the appliances (for free) and I would just need clear some space for them. Super helpful when you have elderly people!All in all,  I am super satisfied with their work and haven't seen mice since. It was steal for them to do my whole building and I am insured for a whole year. More...

Reviewed on Yelp

2 November 2021

My apt had serious rodent problems (droppings everywhere) and sticky trap were going to cut it. I looked through multiple vendors ( though had to be licensed) and from initial consultation I knew they were the one. Price: 5/5 ($$$$, Please read context below)I live in a 3 floor, two family, post war house that was held together by duct tape (literally my pipes had duct tape on them- but a story for another time). For them to do the every floor and basement  was about $2k which is totally worth it! Plus, they have a one year guarantee. So, if the mice come back within that time period they come free of charge.Service: 5/5I called multiple other places that offered me $350 and a 3 month guarantee without even seeing my buildings. I would literally have beg them to visit first before making an estimate and that rubbed me the wrong way. This place required an initial consultation and gladly walked me through the areas of concern in my apt (ex. Behind the stove) and how they got to their pricing. They would pull out the appliances (for free) and I would just need clear some space for them. Super helpful when you have elderly people!All in all,  I am super satisfied with their work and haven't seen mice since. It was steal for them to do my whole building and I am insured for a whole year. More...

Reviewed on Yelp

28 October 2021

Very professional and knowledgeable. I have peace of mind thanks to the work they did in the apartment. Would definitely recommend them!

Reviewed on HomeAdvisor

25 September 2021

Saeed was very  informative and thorough. He made a very uncomfortable situation ok.  I needed to call them back they attended to this within one day

Reviewed on Yelp

25 September 2021

Saeed was very  informative and thorough. He made a very uncomfortable situation ok.  I needed to call them back they attended to this within one day

Reviewed on Yelp

15 September 2021

Early summer, The initial visit and the Work visit were great. Early September, after all of that rain and flooding a mouse was seen. We called the DRA that day and two guys came right away. Unfortunately the mouse is still in the house and I'm not completely sure what the two guys actually did.  So the follow up was quick to respond however not sure what they did to help resolve the issue. The mouse was sited running around . Should I call them again? More...

Reviewed on Yelp

15 September 2021

Early summer, The initial visit and the Work visit were great. Early September, after all of that rain and flooding a mouse was seen. We called the DRA that day and two guys came right away. Unfortunately the mouse is still in the house and I'm not completely sure what the two guys actually did.  So the follow up was quick to respond however not sure what they did to help resolve the issue. The mouse was sited running around . Should I call them again? More...

Reviewed on Yelp

9 September 2021

John was very professional. It was obvious he did this for many years. He answered all my questions and overall I am very pleased.

Reviewed on Thumbtack

8 September 2021

I was very pleased with the work that  John and Saeed did. They were very knowledgeable and this in turn alleviated all my concerns. I would highly recommend them. Thank you for being so thorough. More...

Reviewed on Yelp

8 September 2021

I was very pleased with the work that  John and Saeed did. They were very knowledgeable and this in turn alleviated all my concerns. I would highly recommend them. Thank you for being so thorough. More...

Reviewed on Yelp

8 September 2021

We talked to two service providers and chose DRA for the method of extermination. Still early days following treatment, but very impressed by the prompt, transparent communication, warranty and clearly outlined scope of work. Everyone we dealt with, whether in person or over the phone, is obviously focused on delivering outstanding customer service. We would recommend them and call on them again (though hope we won't have to!). More...

Reviewed on HomeAdvisor

29 August 2021

Do not use for cockroach treatment. Technician asked whether I was seeing German or American cockroaches, and that was it. No questions like "where are you seeing them" "how many have you seen / how long have you seen them for" - the absolute basics. Technician went straight to putting gel in the hinges cabinets and spraying floorboards. 15 minutes later, the technician was out the door. I don't have an issue with the treatment method, but there's no effort to figure out a strategy or plan for treatment. No advice on what to do except to make appointments for follow up treatments.  FYI - they provide extensive instructions about emptying all cabinets prior to treatment, which is a ton of work. But it all turned out to be completely unnecessary, since the only work done was putting gel on hinges.  I had been satisfied with their mouse proofing, and thought they'd be thorough with roach treatment as well.  Not the case, and am wondering if the positive experience with mouse proofing was a fluke. More...

Reviewed on Yelp

29 August 2021

Do not use for cockroach treatment. Technician asked whether I was seeing German or American cockroaches, and that was it. No questions like "where are you seeing them" "how many have you seen / how long have you seen them for" - the absolute basics. Technician went straight to putting gel in the hinges cabinets and spraying floorboards. 15 minutes later, the technician was out the door. I don't have an issue with the treatment method, but there's no effort to figure out a strategy or plan for treatment. No advice on what to do except to make appointments for follow up treatments.  FYI - they provide extensive instructions about emptying all cabinets prior to treatment, which is a ton of work. But it all turned out to be completely unnecessary, since the only work done was putting gel on hinges.  I had been satisfied with their mouse proofing, and thought they'd be thorough with roach treatment as well.  Not the case, and am wondering if the positive experience with mouse proofing was a fluke. More...

Reviewed on Yelp

25 August 2021

Excellent experience. The coordinators and inspectors were informative, polite, professional, thorough, and skilled. They responded almost immediately to my email/call on a rainy Sunday afternoon, followed up with me 2x the same day about pics I sent regarding possible droppings, called/text me reminders about the appointment and when they were on their way, did a thorough job (no mouse since they came and it's been 2 mos), and the 1-year warranty calmed my worries. Exceptional customer service, truly!!! More...

Reviewed on Yelp

25 August 2021

Excellent experience. The coordinators and inspectors were informative, polite, professional, thorough, and skilled. They responded almost immediately to my email/call on a rainy Sunday afternoon, followed up with me 2x the same day about pics I sent regarding possible droppings, called/text me reminders about the appointment and when they were on their way, did a thorough job (no mouse since they came and it's been 2 mos), and the 1-year warranty calmed my worries. Exceptional customer service, truly!!! More...

Reviewed on Yelp

19 August 2021

Their service was great. They did an assessment and scheduled an appointment two days after for the job. Wilton was patient and listened to all concerns. He worked around all furniture and in small spaces. Very pleased. Hopefully this solves all issues. More...

Reviewed on Yelp

19 August 2021

Their service was great. They did an assessment and scheduled an appointment two days after for the job. Wilton was patient and listened to all concerns. He worked around all furniture and in small spaces. Very pleased. Hopefully this solves all issues. More...

Reviewed on Yelp

17 August 2021

Have been working with DRA since June and have been impressed. Met Clifford on initial visit and Chris and Wilton on follow ups. I find them to be so knowledgeable, efficient, personable, reliable. They have a positive attitude about their work. More...

Reviewed on Yelp

17 August 2021

Customer service from end to end was very encouraging. Wilton did an excellent job this morning; courteous, thorough and diligent. Overall I'm very satisfied with today's service visit. Thank you. More...

Reviewed on Yelp

17 August 2021

Have been working with DRA since June and have been impressed. Met Clifford on initial visit and Chris and Wilton on follow ups. I find them to be so knowledgeable, efficient, personable, reliable. They have a positive attitude about their work. More...

Reviewed on Yelp

17 August 2021

Customer service from end to end was very encouraging. Wilton did an excellent job this morning; courteous, thorough and diligent. Overall I'm very satisfied with today's service visit. Thank you. More...

Reviewed on Yelp

10 August 2021

Hired them previously for rodent control. Always on time, always professional and courteous, always effective.

Reviewed on HomeAdvisor

8 August 2021

Excellent experience

Reviewed on Thumbtack

6 August 2021

They were professional and thorough. They focussed on entrance points and plugged everyone they found. If you have a mouse problem - Call them!

Reviewed on HomeAdvisor

5 August 2021

When you find a mouse and want something done and done well this is the company to call.  From the moment I called them they were professional and I began to feel my problem would finally be addressed properly.  I have lived in my building on the upper east side of manhattan since 1979 and over the years have dealt with minor mice issues (one mouse every few years) but over the last year the problem increased and the building did very little to solve the problem.  One day five mice were caught in traps that I put down. District Rodent came and did an inspection and evaluation of my apartment.  From the time they began working I saw the professional manner in which the technician did his work.  HIs work was impeccable and he understood how truly upset I was about the situation.  Christopher was my technician and he was able to figure out the main source of the problem. Since his visit my problem has been solved.  My Neighbors are relying on the building to help solve the problem and months later they are still dealing with their mouse problem.  District Rodent Authority is an EXCELLENT company! More...

Reviewed on Yelp

5 August 2021

When you find a mouse and want something done and done well this is the company to call.  From the moment I called them they were professional and I began to feel my problem would finally be addressed properly.  I have lived in my building on the upper east side of manhattan since 1979 and over the years have dealt with minor mice issues (one mouse every few years) but over the last year the problem increased and the building did very little to solve the problem.  One day five mice were caught in traps that I put down. District Rodent came and did an inspection and evaluation of my apartment.  From the time they began working I saw the professional manner in which the technician did his work.  HIs work was impeccable and he understood how truly upset I was about the situation.  Christopher was my technician and he was able to figure out the main source of the problem. Since his visit my problem has been solved.  My Neighbors are relying on the building to help solve the problem and months later they are still dealing with their mouse problem.  District Rodent Authority is an EXCELLENT company! More...

Reviewed on Yelp

30 July 2021

Great customer service!  Chris came by for an inspection and was terrific.  He explained everything really well and was super courteous and knowledgeable. I did move forward with DRA, but right after I scheduled the work to be done, I found out my building is actually doing the same thing on their dime, so decided to cancel my appt with DRA.  That was an easy process as well.  The DRA team is responsive, detailed, and know exactly what they are doing.  Setting up appointments, sending over proper documents, and the communication all around was great.  Definitely recommend and if my building doesn't get the job done, will be calling DRA right back.  Thank you team. More...

Reviewed on Yelp

30 July 2021

Great customer service!  Chris came by for an inspection and was terrific.  He explained everything really well and was super courteous and knowledgeable. I did move forward with DRA, but right after I scheduled the work to be done, I found out my building is actually doing the same thing on their dime, so decided to cancel my appt with DRA.  That was an easy process as well.  The DRA team is responsive, detailed, and know exactly what they are doing.  Setting up appointments, sending over proper documents, and the communication all around was great.  Definitely recommend and if my building doesn't get the job done, will be calling DRA right back.  Thank you team. More...

Reviewed on Yelp

27 July 2021

Great professional top notch pest services!! The  company back ups their service!! I cannot say anything bad about this company. would recommend them to all my family and friends. More...

Reviewed on Yelp

27 July 2021

Great professional top notch pest services!! The  company back ups their service!! I cannot say anything bad about this company. would recommend them to all my family and friends. More...

Reviewed on Yelp

27 July 2021

Very professional service! Highly recommend them !! For any pest control service!! They go to the root of the problem and work with their clients.

Reviewed on HomeAdvisor

8 July 2021

Excellent customer service, prompt appointment, thorough inspection, and incredibly friendly technician.

Reviewed on HomeAdvisor

1 July 2021

I met Clifford and Christopher and they were both knowledgeable.  Christopher came to do the service and he was efficient, easy to work with and thoroughly explained each step of the process.  I like how there is a 1 year warranty which shows me that they really do stand behind their workmanship. More...

Reviewed on Yelp

1 July 2021

I met Clifford and Christopher and they were both knowledgeable.  Christopher came to do the service and he was efficient, easy to work with and thoroughly explained each step of the process.  I like how there is a 1 year warranty which shows me that they really do stand behind their workmanship. More...

Reviewed on Yelp

29 June 2021

No one ever wants to have to hire an exterminator, but District Rodent Authority made the process and experience totally pleasant. Their customer service was excellent - they were prompt in getting back to me following my initial inquiry and answered my many questions kindly.  They sent someone over to do an inspection almost immediately, and the service technician was SO nice, quick, and thorough. I am hoping we don't see anything in here, but they are coming back two more times in the next month, which should solve the problems (I hope). I think they are more costly than other companies, but the service you get is worth it. More...

Reviewed on Yelp

29 June 2021

Parents are still very happy the work was done.

Reviewed on Yelp

29 June 2021

No one ever wants to have to hire an exterminator, but District Rodent Authority made the process and experience totally pleasant. Their customer service was excellent - they were prompt in getting back to me following my initial inquiry and answered my many questions kindly.  They sent someone over to do an inspection almost immediately, and the service technician was SO nice, quick, and thorough. I am hoping we don't see anything in here, but they are coming back two more times in the next month, which should solve the problems (I hope). I think they are more costly than other companies, but the service you get is worth it. More...

Reviewed on Yelp

29 June 2021

Parents are still very happy the work was done.

Reviewed on Yelp

19 June 2021

Absolutely wonderful and thorough service.  From the very first time District came out to conduct the inspection to the actual service.  Very thorough process in terms of inspection and determining needs.  I didn't feel like any service was arbitrary or negotiable.  Everything recommend was spot on. The day of service, I had Christopher as my technician.  Christopher is God sent and anyone who gets him as their technician is beyond lucky. He is thorough, quick, efficient,  explains the process as it moves along and has a wonderful demeanor and way about him. I felt completely comfortable with him in my home while services were being rendered.  Thank you so much District and thank you Christopher. More...

Reviewed on Yelp

19 June 2021

Absolutely wonderful and thorough service.  From the very first time District came out to conduct the inspection to the actual service.  Very thorough process in terms of inspection and determining needs.  I didn't feel like any service was arbitrary or negotiable.  Everything recommend was spot on. The day of service, I had Christopher as my technician.  Christopher is God sent and anyone who gets him as their technician is beyond lucky. He is thorough, quick, efficient,  explains the process as it moves along and has a wonderful demeanor and way about him. I felt completely comfortable with him in my home while services were being rendered.  Thank you so much District and thank you Christopher. More...

Reviewed on Yelp