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Cynthia's Manhattan Limousine

Gateway, Travis County

(91)
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Reviews (91)

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5/5

91 customer reviews

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6 December 2019

They were great!  Great car and on time with Kenneth, our wonderful driver.  Highly recommend.

Reviewed on Yelp

28 October 2019

We ordered a party bus for transportation with my son's wedding - they loved it! The service was great, they were timely, sent reminders, were very easy to work with. Driver was great! Thanks, Cynthia's for help in making a memorable evening! More...

Reviewed on Google Maps

6 September 2019

Really great service.  Our driver was very nice and helpful. Car was clean and modern (Cadillac).  This was for a school pickup in rush hour traffic. It was a really nice relaxing trip. Would definitely use Cynthia's again. More...

Reviewed on Yelp

9 August 2019

Fox Business set up a trip for me for a TV appearance, and I was so impressed with my driver Keith. He was prompt, professional, very kind, and thought of everything - not only did he take care of temperature and offer water, he even brought a rock he gives to his clients to hold should they want something to prevent waving their hands in front of the camera. Great company and a great driver who was safe, prompt and friendly - I highly recommend them. More...

Reviewed on Google Maps

5 August 2019

Fox Business set up a trip for me for a TV appearance, and I was so impressed with my driver Keith. He was prompt, professional, very kind, and thought of everything - not only did he take care of temperature and offer water, he even brought a rock he gives to his clients to hold should they want something to prevent waving their hands in front of the camera.

Reviewed on Yelp

28 March 2019

We have used this service a few times (most recently a week ago) when we go on long trips. It's so nice not to have to drag several pieces of luggage in from the parking areas, and even better to let someone else do the driving after a long overseas flight. Vehicles are clean, the drivers friendly, and they send you updates and reminders. Maybe a little on the pricey side (comparing here with NYC airport rides, not Austin ones), but not so much I've felt the need to go looking for another. More...

Reviewed on Yelp

26 January 2019

On time drivers and very nice cars. I trust them with my clients and only hear great things. Thank you Cynthia.

Reviewed on Google Maps

7 January 2019

If you ever get a chase to use this company for limo services I would highly recommend it. Every one was beyond helpful, friendly, and professional. They made my whole experience even better and made a costumer for life. More...

Reviewed on Yelp

13 December 2018

We never confirmed our limo for our wedding day...with just 20 minutes notice Cynthia's came through with a great driver and vehicle. ..he was so nice, friendly and accomodating.
They are the best!
More...

Reviewed on WeddingWire

4 December 2018

What a wonderful experience!  I contacted Cynthia's to arrange a limo ride for my daughter's birthday party.  From the beginning, the communication was excellent, and the service was very professional and accommodating.  In fact, they even went the extra mile and put out a red carpet and happy birthday sign on the car for her.  The driver, Jon, was extremely patient and helpful.  I had a general itinerary planned out, but he helped me when we needed to adjust without any hesitation.  I'm so impressed with the customer service and the entire experience.  My daughter will remember this party for a long time!  Thank you Jon, and Cynthia's for your services.  I will definitely recommend you to my friends and family. More...

Reviewed on Yelp

18 October 2018

Cynthia's limo company is so professional! They were on time, had a clean limo and the driver was so professional and lovely! WONDERFUL CUSTOMER SERVICE! After recently having a terrible experience with another company (Big as Texas Limos) this company was such a welcomed change! Cynthia, thank you for running a business the way it should be run! We are so appreciative! Great job! THANK YOU, THANK YOU, THANK YOU! More...

Reviewed on Yelp

25 July 2018

I've used Cynthia's both for personal trips, referred to my friends for their events and as a wedding planner always happy to refer them to my clients. Cynthia's team takes care or you every step of the way. Her process for booking is organized and simple. The drivers are always professional and reliable, they always assume early for pick up, and are familiar with the area. And all of her vehicles are beautiful quality in top condition. Cynthia has been in the industry for years and knows what it takes to run a professional transportation service. Being in the wedding and event industry myself for the last 7 years has taught me to beware the underpriced limo services. You are taking a risk that the driver is from out of town and doesn't know their way around, what detours to take because of construction or heavy traffic, a car arriving that is old, smells bad, no a/c, etc., being late or not showing ay all. If car trouble happens, does your no name limo services have reliable back-up plans or connections within their industry to make a call and continue service with little to no interruption to your schedule? That's not a risk you want to take with a VIP client on their important day. Cynthia's can provide transportation services for whatever your needs. Airport shuttle, point-to-point dropoff, limo services for a wedding, shuttle services for big groups. Definitely give them a call and take comfort knowing you will be in good hands every step of the way. More...

Reviewed on Yelp

8 April 2018

The limo driver was extremely friendly and understanding. We were going to Fredericksburg from Austin and back in the same day and he was always willing to stop and pull over when needed. The limo was great and a lot of fun! Very clean and spacious. We had seven girls in the limo and we all had plenty of room! Would definitely recommend using this company again. I was very satisfied with the experience! More...

Reviewed on Yelp

28 March 2018

I recently had surgery which left me unable to drive my 14 year old son to school and after school activities.   I engaged Cynthia's to take care of my son's transportation for an entire week.   My son was initially hesitant, but after the first ride he was completely on-board.   The drivers are tenured and professional.  My son commented that he liked every one of his drivers and he never had to wait for anyone to pick him up.  Each trip (about 3 a day)  the driver was exactly where expected ahead of time.   I cannot say enough nice things about how well my son was treated and how safe he felt.   As well, it was wonderful for me to know that my son was safe and being delivered to school and his events without interruption.   I have some driving needs in the near future and I will book Cynthia's again each time.  The best!!!!!!! More...

Reviewed on Yelp

28 February 2018

I have been a customer of Cynthia's for nearly a decade, mainly for transfers to and from the Austin airport from my house (and there have been a lot of them. ) ALWAYS reliable, safe and courteous. Cynthia takes pride in her fleet of vehicles--they are immaculate and her drivers are professional. Highly, highly recommend. More...

Reviewed on Yelp

16 January 2018

I have used Cynthia's Manhattan Limo service about 4 or 5 times now. For each time, the cars have been excellent, have arrived on-time, have gotten us to our reservation appointment on-time, and have returned us home on-time and safely. The drivers have all been professional, courteous, and have been as quiet or as engaging as we wanted them to be.I have enjoyed using this service as it allows you to chat with others in your party without having to pay attention to driving, fighting traffic, and getting frustrated over not being able to find a parking space.And, should you decide to have an adult beverage or two, it saves you from getting a DUI. So, why would you do anything else?!Take a limo, relax, enjoy, and arrive in style. You'll be glad you did! More...

Reviewed on Yelp

4 December 2017

I've used Cynthia's for every airport transport I've had since 2012. My first call was actually for a minor surgery, an early morning appointment for which I was nervous and alone. On short notice, I requested a female driver, and to meet it, Cynthia herself drove me. She's incredibly professional, yet also warm and personable. Her drivers have never failed me, including during one particular airport run in heavy traffic badly backed up by a recent accident. My driver knew a way around it I'd never have known to try (and I'm not sure anyone else stuck in that mess had thought of either). I was sure it would be a close call, but instead arrived with plenty of time and nothing to worry about. I travel a lot for work and a few recent return flights have been up to 6 hours late, in the wee hours of the morning. Without fail, Cynthia's drivers are alert, on time, professional, welcoming, and happy to collect my (always overweight) suitcase without complaint. The cars are always spotless. Her rates are beyond reasonable. The security of knowing they'll be there handling my needs flawlessly and on time, makes my many stressful trips that much easier on me. Oh, and one time my car battery died just as I was leaving (late) for an important meeting 80 miles away. I called Cynthia in a panic. Though her whole fleet was in use at the time (and every car rental place I called sold out), she immediately jumped into action, helping me out by PERSONALLY calling every other possible business she knew that might have one for me. Talk about "above and beyond"! CML gets my business for life. More...

Reviewed on Yelp

18 November 2017

Great service and great drivers!

Reviewed on WeddingWire

11 November 2017

Cynthia's Manhattan limo service is the BEST!! they go out of their way to make you feel so special !
you will NOT be disappointed!

Reviewed on WeddingWire

27 October 2017

I used them for my daughter's wedding to take away the bride and groom after the ceremony. They were flexible as I had to call them to come a little earlier than expected as it was a scorcher of a heat wave and the guests were dropping like flies. I would definitely use them again.

Reviewed on Yelp

24 September 2017

I have used Cynthia's Manhattan Limo service for about 5 years now and I would never change! They are always easy to deal with, prompt and fair priced. Robert is my favorite driver! One time, a friend of mine used another service who bailed on her and I called Cynthia's and they came right away and saved the day! You will love their service! More...

Reviewed on Yelp

7 July 2017

We used Cynthia's for our transport for my daughter's wedding May 2017. They were a wonderful service to do business with, buses were all on time (actually early) and drivers well informed. I would definitely use them again and highly recommend them. More...

Reviewed on Yelp

3 June 2017

They were great! Very easy to work with. Most importantly- the bus we reserved for our wedding showed up on time. I would recommend their services.

Reviewed on WeddingWire

3 June 2017

I checked pricing with several limo companies prior to our daughter's wedding. Cynthia had the most flexibility and allowed us to reserve limo for only 2 hours before 5:oopm which was exactly what we needed to get bridal party from hotel to venue. She promptly called me back and sent me emails confirming all my requests. The day before the wedding, she called and offered us a free upgrade to the "Sprinter" van which was much for comfortable for 10 men. That was unexpected but a great bonus! I highly recommend Cynthia's Limousine Service. More...

Reviewed on WeddingWire

3 June 2017

The best limo service I have ever worked with! The driver was very professional and even came to pick up the bride and groom early when we called for a schedule change. An item was left in the limo and the driver kept it safe until the bride could pick it up from her after the honeymoon. More...

Reviewed on WeddingWire

3 June 2017

Cynthia's Manhattan Lim was great! They picked us up on time and delivered us to our hotel with no problem! The driver was friendly and helpful!

Reviewed on WeddingWire

27 May 2017

They were super easy to work with. We had reserved 2 large buses but when we got the final guest count realized that we did not need that much and they were able to change 1 to a smaller bus. We also had to adjust pickup and dropoff times and they were super flexible. They were on time and even put up with a very drunk rowdy bus getting home. Definitely would recommend them! More...

Reviewed on WeddingWire

26 May 2017

I rarely review anything on the web, but after our recent experience with Cynthia's Manhattan Limousine, it was very apparent that a review was in order. After calling several limo services in Austin to schedule a day trip to the Texas Hill Country wineries, Cynthia's stood out as far above the rest. Ashley handled our reservation and was fantastic on the phone, offering suggestions for the trip and even offering to help with Selecting our wineries. A few days later, we received a follow up email with a list of recommended wineries, and the day before the trip Cynthia personally followed up to insure everything was in order. Debbie was our driver and was absolutely fantastic, working with us to amend the schedule for the day, offering suggestions for lunch and even offering to drop off our purchases at the hotel while we enjoyed the evening. As a business owner, it is so refreshing to work with a company that actually understands what true customer service is and implements it to the level we experienced on Saturday. Thank you for making my wife's birthday a wonderful and memorable day! More...

Reviewed on Google Maps

26 May 2017

We had a great experience. We rented two large busses for our wedding. Unfortunately there was a mechanical issue with one of the busses. The drivers were very helpful in fixing the situation and Cynthia was responsive and generous in rectifying the situation. She refunded half our fee! we would use her again for sure!! More...

Reviewed on Google Maps

2 November 2016

We had a great experience with Cynthia's Manhattan Limo service.  Our driver, Karl, was excellent.  He was professional and thoughtful.  I would highly recommend this company.  We received email confirmation the day of pick up and everything went exactly as advertised. We would definitely use this company again. More...

Reviewed on Yelp

16 October 2016

Huge shout out to Cynthia's Manhattan Limousine service.  We chose them to transport my daughter and bridesmaids from our home in RR to downtown Austin and we were so impressed with the outstanding service they provided.  Our driver (Robert) was amazing and so helpful with loading and unloading the limo and had a fun and upbeat personality.  We will definitely use this service in the future and we truly appreciate you guys being a part of our special day.  Thank you!!!! More...

Reviewed on Yelp

14 July 2016

At first, we decided to not provide any shuttle services to our guests because the price was just a gouge to our pockets but Cynthia offered us an unbeatable price for a 56 passenger bus for our guests and split limo services for the bridal party! She was very flexible with a few last minute changes to our original services at no extra charge!  I had a LOT of questions but Cynthia and Ashley answered them in detail!  The day of, I received a notification email of who our limo driver was, and he was great and very accommodating all day! I did not receive a notification on who the shuttle bus driver was.  Note: The limo service was through Cynthia's Manhattan Limo but the shuttle (which typically always are) was outsourced from a company Cynthia has used or typically uses for that bus size.  Based on our guests feedback, the shuttle ride out to the venue was excellent and very fun, but there were issues with the ride back to the hotel.  Our fun bunch was singing songs together on the ride back to the hotel (45 minute ride) and they were all singing songs and the female driver turned the music up so loud none of the guests could talk to each other and our guests were yelling loudly asking her to turn the music down because it was hurting their ears.  Unfortunately, she did not turn the music down.  My mother and step father, who were on the bus, had a few words for her at the end thinking maybe she misunderstood a song request but the driver was very very rude to them which proved this driver did not want to deal with 56 guests and she must have had something personally happen to her prior to the return back to the hotel.   Our guests arrived safely back to the hotel, but the comfort of their ride back was very unpleasant and uncomfortable.     Cynthia is very passionate about her company and we discussed the above. She did take this complaint into consideration and will modify future shuttle bus services to make sure this doesn't happen again. More...

Reviewed on Yelp

7 July 2016

We have used Cynthia for years and she is always very accommodating, even with our ever-changing and last-minute travel plans. The cars are always clean and the drivers are always nice, we recommend them to all of our friends and family who have moved to or are visiting Austin! More...

Reviewed on Yelp

1 June 2016

Had an overall great experience with Cynthia's!

Reviewed on WeddingWire

1 June 2016

Had an overall great experience with Cynthia's!

Reviewed on WeddingWire

26 May 2016

My wife and I recently use Cynthia's Limo service for our son's wedding in Austin. From Houston, I checked many limo services online and stumbled onto Cynthia's website. Out of about 8 different companies, only 2 responded, but didn't offer much since it was prom week. Then Cynthia contacted me and offered me an awesome deal since I wason a tight budget and tight on time. They were very courteous, professional and helped with anything we needed, even stopping for a bottle of Champagne on the way to the venue. Cynthia's drivers Carl and Dylan were very polite, considerate and prompt and the limo was not just clean, but luxurious and comfy. I would definitely recommend Cynthia's for any special occasion, corporate event or any family event. More...

Reviewed on Google Maps

26 May 2016

I'd never used a limousine service before, and after checking out the many companies, I decided to go with Cynthia's for my partner's birthday last year. Our driver, Deb, was excellent (prompt, courteous, professional), as was Ashley, the office staff. I took my partner to dinner on Valentine's Day and used Cynthia's service again. I requested that Deb be our driver, and my request was honored. I could go on about how very satisfied we were, and needless to say, we'll be contacting Cynthia's service again. More...

Reviewed on Google Maps

20 May 2016

Great service. Punctual, professional, and friendly. Cynthia was very sweet and helped us so much. We highly recommend Cynthia's Manhattan Limo.

Lori

Reviewed on WeddingWire

16 April 2016

Excellent service! Courteous, timely, confirmed pricing.

Reviewed on WeddingWire

16 April 2016

Excellent experience all the way around!

Reviewed on WeddingWire

16 April 2016

Even though it was prom weekend, they helped the wedding couple out with a private, luxurious ride from the wedding to the "after party". IT WAS REASSURING TO KNOW it was booked and they were reliable and on time!!! More...

Reviewed on WeddingWire

4 April 2016

At first, we decided to not provide any shuttle services to our guests because the price was just a gouge to our pockets but Cynthia offered us an unbeatable price for a 56 passenger bus for our guests and split limo services for the bridal party! She was very flexible with a few last minute changes to our original services at no extra charge! I had a LOT of questions but Cynthia and Ashley answered them in detail! The day of, I received a notification email of who our limo driver was, and he was great and very accommodating all day! I did not receive a notification on who the shuttle bus driver was.

Note: The limo service was through Cynthia's Manhattan Limo but the shuttle (which typically always are) was outsourced from a company Cynthia has used or typically uses for that bus size. Based on our guests feedback, the shuttle ride out to the venue was excellent and very fun, but there were issues with the ride back to the hotel. Our fun bunch was singing songs together on the ride back to the hotel (45 minute ride) and they were all singing songs and the female driver turned the music up so loud none of the guests could talk to each other and our guests were yelling loudly asking her to turn the music down because it was hurting their ears. Unfortunately, she did not turn the music down. My mother and step father, who were on the bus, had a few words for her at the end thinking maybe she misunderstood a song request but the driver was very very rude to them which proved this driver did not want to deal with 56 guests and she must have had something personally happen to her prior to the return back to the hotel. Our guests arrived safely back to the hotel, but the comfort of their ride back was very unpleasant and uncomfortable. Cynthia is very passionate about her company and we discussed the above. She did take this complaint into consideration and will modify future shuttle bus services to make sure this doesn't happen again.
More...

Reviewed on WeddingWire

3 April 2016

Cynthia’s limo helped me end my wedding night in style. Our chauffer was very professional and courteous. He helped navigate our limo down steep hills at our venue which I’ve been told some limo companies cannot accomplish. Cynthia’s limo has a great reputation in the wedding community and I can see why. More...

Reviewed on WeddingWire

11 February 2016

We used them three times on our last trip and everything from start to finish was perfect.  Cynthia was extremely helpful planning a wine tour and a general day of touring.  Here winery recommendations were awesome.  Cynthia was really responsive and patient with all my questions.  The cars were perfectly kept and very comfortable for all-day trips.  Our driver, Debbie, was friendly and went above and beyond to make our time perfect.  Same for Cynthia.  I can't say enough good things about this company and staff.  They are highly recommended. More...

Reviewed on Yelp

19 December 2015

WOW! My family and I were completely blown away by the top-notch level of service Cynthia's Manhattan Limo provided us!

We had a very detailed logistics plan for the day, and Cynthia's handled it flawlessly! With 220 guests in attendance for the wedding, Cynthia's made sure that all the guests were where they needed to be when they needed to be there.
We had buses that took all of our guests to the church and then to the reception then back to the hotel. In addition, we had a limo take the wedding party and immediate family from the hotel to the church at an earlier time. My husband and I left the reception in a town car after the wedding. Our venues were in a close proximity and the schedule was tight, but Cynthia's executed the plan perfectly.
The staff of drivers was just fantastic! Thank you, Cynthia, for personally coordinated the event on the day-of. Thank you for making sure my wedding day went perfectly! Also, a big shoutout to our incredibly kind and thoughtful limo driver, Carl! Thank you for taking us to the reception in the limo! So appreciated!
Choose Cynthia's! You won't be disappointed!
More...

Reviewed on WeddingWire

20 October 2015

Ron was great! He popped in to say he had arrived, early! He was enjoyable to converse with as he drove my husband and I away fr our wedding. He even stopped for a little bit to take pictures of us with our dog as soon as we got dropped off at home. Thank you, Ron! Also, the communication and response times were phenomenal and I loved all of the reminders leading up to time for pick up. Much appreciated! More...

Reviewed on Yelp

3 September 2015

My company needed car service for a high level candidate this week. From the point of inquiring, to signing up and having our candidate transported, everything was seamless, professional and as it should be.  Our driver, Jack, was very pleasant and professional.  I think our candidate was impressed. Jack had to wait a few times, but it didn't seem to bother him at all. He just waited patiently! More...

Reviewed on Yelp

14 August 2015

I have to submit a review for this last trip.  I am a fan of Cynthia's having used them several times.  Last week we simply couldn't figure out transportation to get my parents to the airport. I called Cynthia's kind of last minute.  I scheduled them to arrive at my house at 3:45. Everything went perfectly.My parents travel a lot and their expectations can be high. Their email to me read, "The trip to the airport was first class and, to us, it was a very nice treat. The driver was at the door before 3:30pm. Such a wonderful time!"Yes, they can be a little (very little) more than the discount choices but their consistency is what makes them my go-to.Thanks! More...

Reviewed on Yelp

3 August 2015

This company and our driver were everything! On time, NICE, not an average creepy limo driver, polite, positive and everything in between. I want to rent a limo just because after using Cynthia's! More...

Reviewed on Yelp

19 July 2015

Great company! Two months ago I scheduled and planned a whole bachelorette wine tour for my sister with capital city limousine. ... Unfortunately at 11 pm the night before they called and tried to change the price and length of the tour significantly, so it was cancelled.  I called Cynthia's Manhattan Limousine at 9 am the next day and they picked us up at 11.  This company not only saved the day (and my ass) to make my sisters wine tour happen but the driver Carl was hilarious, friendly, and in general just a great addition to our trip.  If you are researching limo company in Austin use this one and avoid capital city limo.... Unless you'd like an 11pm call to cancel. More...

Reviewed on Yelp