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Crossroads Planning LLC

Orange, Orange

(70)
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‘20 Certificate of Excellence, 2020

About

We are a Fee-Only Financial Planning and Tax Preparation firm. We aspire to help clients lower their tax liability and optimize their finances through the use of innovative and creative financial and tax planning.

Reviews (70)

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5/5

70 customer reviews

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21 September 2019

I am very satisfied with Crossroads Planning.  I checked out other financial planners and found out Tony and group was the most qualified, and had the most reasonable cost of the group.  Tony and staff have been professional, available, and knowledgeable, custom making a financial plan tailored to my needs.  I would whole heartily recommend Crossroads Planning.John More...

Reviewed on Yelp

4 April 2019

Tony is great! He is fee based, so there is no attempt to sell you anything. He's willing to take the time and explain everything to you if you have any questions. Definitely in it for his customers and not just about money. Even took the time to talk to me about processes I can take to get into the field. All around great service. More...

Reviewed on Google Maps

20 March 2019

Tony is the epitome of professionalism and efficiency. Having multiple employers throughout the year means the days of TurboTax are over for me, but Tony made the most dreaded time of the year a breeze. What compelled me to write the review was that he advised me to manage my own IRA when he could've taken the commission to do it in house. Businesses that balance profit with customer interests are increasingly rare; Crossroads is just that. More...

Reviewed on Yelp

4 February 2019

Tony is always quick to respond and very helpful!

Reviewed on Google Maps

19 December 2018

What an absolute pleasure it was to find Tony, and a relief, as well. He is prompt, knowledgeable, professional and beyond patient in explaining everything in terms of financial planning with regards to taxes. Very easy to speak with, well mannered and very accessible. I love the fact that there are multiple ways to work with him (hourly, retainer, etc). I also am extremely happy to know he is not only a Certified Financial Planner, but also a Certified Public Accountant and an Enrolled Associate. I am looking forward to working with him, and have already referred him another colleague, as well. Thank you Tony! More...

Reviewed on Yelp

14 December 2018

Tony is absolutely wonderful! I contacted him regarding an overall financial consultation as well as advise on upcoming taxes. He was knowledgeable, kind, and really went out of his way to provide above and beyond, exceptional service. I highly recommend his financial and tax preparation services and agree with all the other reviews that Tony is uniquely special within his field. You won't be disappointed. He is my tax guy forever. More...

Reviewed on Yelp

19 September 2018

I don't want to post a review. How do you get out of here?I haven't used this service I'm interested in it.Can I go now Yelp?

Reviewed on Yelp

23 April 2018

Over the years my wife and I have used a very competent CPA to file our taxes for us. However, with recent personal events in our lives occurring, we decided we need to use the services of an Enrolled Agent for our taxes. We also needed to find a CFP to guide us on some financial matters. Our CPA was not a CFP but he dovetailed with a CFP who was commission based. We preferred a CFP who was fee based and who we felt could offer us the best type of unbiased financial planning/guidance we were searching for.After much searching, we found Tony.  Due to my wife's and I varying work schedule, Tony was gracious to meet with us on a Saturday afternoon in April, despite his business hours of Monday thru Friday.  We met with Tony and gave him a brief synopsis of what our needs were, both for taxes and financial planning. He was very patient, asking relevant questions and explained all of his answers in an easy to understand but never in a condescending manner.  Tony was unwavering in his patience with his emails and phone calls to us since we had multiple items to accomplish in a very short amount of time to meet our tax filing deadline.   He always returned our messages  or emails in a timely manner despite his busy schedule.We live a long distance from Tony's office, yet he can accomplish many of the tasks requiring signatures, electronically.  Previously, we used to  sign physical tax forms, then mail them back to our CPA before they were e-filed.We look forward to working with Tony for many years both for our taxes and financial planning. More...

Reviewed on Yelp

17 April 2018

Tony's company, Crossroads Planning, came across to me via Yelp, and I am so thankful it did!  I was not referred nor did I personally know anyone who had gone to Tony for assistance.  However, after reading all the amazing reviews he had, I figured I should give his company a shot.  Tony personally helped me do my taxes for 2016 and 2017; he made sure I understood everything and would continually ask if I needed clarification.  I had a lot of questions and he was even nice enough to send me a link to help retrieve an old tax return due to an audit.  I have another appointment with him in 2 weeks for my audit and happy to know he'll be helping me again .  I would 100% recommend Tony to colleagues and friends. More...

Reviewed on Yelp

11 April 2018

Great Service 2 years in a row! Tony is very professional, fast and effective.

Reviewed on Yelp

8 April 2018

Tony is the man. He helped my wife an I this year with our taxes and made the process simple and answered every question we had. He also advised my wife on her student loan and by following his advice we were able to knock her monthly payment down from about $500 a month to $16!!!! Thanks so much Tony we really appreciate everything! More...

Reviewed on Yelp

7 April 2018

He was referred to me by my retiring Tax Lady, HB, and he was SUPER fast, and saved me by knowing how to properly deal with left over tax situations, which surprised even me! !  Thankful for competent and efficient professionals.  Learned something too. More...

Reviewed on Yelp

28 February 2018

This is my first time going to Tony for my taxes and it definitely will not be my last. Tony made sure all my questions were answered thoroughly. He was fast but efficient and left me very satisfied with the quality of his work. Although tax season may get crazy, Tony will always make time for you. More...

Reviewed on Yelp

6 February 2018

This was my first time filing taxes this year and I'm glad so went to Crossroads Planning. Tony was extremely helpful in answering all of the questions I had not only in taxes but in other financial ventures. He was prompt in emailing and returned my phone calls fairly quickly. Because I work a five days a week he was able to schedule me in on a weekend which is quite gracious on his end. I am very pleased with the service presented here and will be in touch for further inquiries! More...

Reviewed on Yelp

1 February 2018

This was my first time working with Tony but definitely not my last. I was referred to him by a friend, so I guess I owe them dinner. Tony made every flow seamlessly.  The portal made things extremely easy; since I work during the day and it would've been difficult to drive out to see him. Tony went above and beyond to help me get my taxes done. I would definitely recommend him to anyone who needs financial advise or taxes done.  Thank you again! More...

Reviewed on Yelp

27 January 2018

My husband and I had an excellent experience with Tony. He was very informative and went above and beyond to make sure we were 100% satisfied. Additionally, he gave us great financial advice for 2018. More...

Reviewed on Yelp

25 October 2017

My husband and I are very happy with the service and suggestions provided by Tony at Crossroads Planning.  He was very attentive and responsive to our needs and questions.  Tony provided us with some great ideas and offered a great plan with a couple back-up plans to ensure we are successful in achieving our retirement goals.  I will be recommending Tony and Crossroads Planning to friends and family. More...

Reviewed on Yelp

23 October 2017

Tony has great customer service skills and is very knowledgeable about the information and services we needed.  We will be using his services moving forward and i would recommend him.

Reviewed on Yelp

13 August 2017

My wife and I are really happy we found Crossroads. Tony is great, prompt in responding and accessible. Really cares about his clients and goes far beyond to ensure that our every need was met and that all questions are answered. He offered us great advice and came up with a great plan based on our risk tolerance. He is also polite and easy to get along with, which made it easy for us to place our trust in him with our finances, taxes and retirement plan. He gives you peace of mind and security. We also like that he uses a portal to upload documents and backs files on cloud. We were lucky to find Tony a competent financial planner and true professional. Due to our great satisfaction with his service and professionalism I recommended Tony to my friend who also liked him. We will continue to recommend Tony to others and look forward to working with Crossroads and Tony again.  Thank you, Tony for all your help.Angel & Yvonne Velazquez More...

Reviewed on Yelp

18 July 2017

Tony Chan took great care of my file. He did my tax return and didn't even charge me because my return was less than the charge! He completely did everything solid and I highly recommend him for everyone! More...

Reviewed on Yelp

28 April 2017

Tony got me out of a jam. It was a day until taxes and he took on my account. We got the taxes done shortly after. He made clear communication and did a great job. There was no hassle and no problems. I would recommend them to anyone. More...

Reviewed on Yelp

16 April 2017

Crossroads was recommended to me last minute by my coworker as I ran around like a headless chicken looking for a good tax guy. I originally tried to file with Turbo Tax but the numbers didn't quite add up so I figured I should go with a professional. Good thing I did as his superpowers flipped my taxes a full 360 compared to TurboTax. Tony's tax process was as easy as it gets. Have your tax files ready to upload on their portal and you can rely on them to get it done. I was surprised as I procrastinated and waited till the last Wednesday before the deadline. My only regret is that I haven't found Crossroads earlier. Thanks guys! More...

Reviewed on Yelp

11 April 2017

I hate tax season, I just want to get it over with every year. This year my taxes were a little complicated and I wanted to try someone new. Tony had great reviews, and it ended up being true. The process was pretty easy, he scanned everything and after that it was just remote communication. After a few days I get an email to download my tax return and he just e-files. Quick and simple just how I want tax season to roll by More...

Reviewed on Yelp

7 April 2017

Tony is amazing. He is smart, swift, and goes far beyond to ensure that your every need is met and that all questions are answered clearly and concisely. I will absolutely look forward to working with Crossroads and Tony again. More...

Reviewed on Yelp

29 March 2017

Great customer service. Very knowledgeable and efficient. Tony helped with me with discrepancies on my return and had it filed within a day. He found errors on my turbo and maximized my returns. I'm impressed with his professionalism and quick service. Money in the bannnnkkkkk!!!! More...

Reviewed on Yelp

25 March 2017

Tony was awesome ! Definitely better then HR&a Block. I was recommended from a friend and I'm definitely coming back next year !

Reviewed on Yelp

22 February 2017

Really impressed with Tony.Tony is very easy to do business with, and really cares about his clients. Don't understand something? Ask. He is eager to help you understand and explain the jargon or what he recommends. Will be recommending to friends and family. More...

Reviewed on Yelp

19 February 2017

Tony was awesome through and through. Responded to my request quickly, made time to see me and knocked out my taxes in faster time than any CPA I've had so far. I appreciate how he made sure we were honest but still focused on maximizing the refund coming back tome. Am going to use this guy for years to come most likely, solidly solid. More...

Reviewed on Yelp

18 February 2017

This is my first year doing my taxes with Tony and I plan on coming back for future taxes. Tony offered me a reasonable price to file two W-2s. I really appreciated him working with my schedule and being so accommodating. Furthermore, he was able to maximize my return with his thorough knowledge of taxes. Thank you! More...

Reviewed on Yelp

12 February 2017

It is all about trust.............and getting the job done with regard to investing your hard earned money in the  Retirement years.   Finding a competent financial planner is critical to ensure ones portfolio is managed correctly. The stakes are high.      We found Tony to be  very courteous, professional, and outlined his financial plan strategy line by line. I had questions after our initial meeting with him.   He subsequently spent the time on the phone and went over again those areas  which were not clear to me. I appreciated that. Tony........will have a place in our financial future and we appreciate his dedication to not only his profession, but also his service to the  U.S. Army Reserve.  Rob and Kris   North Orange County More...

Reviewed on Yelp

27 January 2017

I've worked with Tony in the past. He is knowledgeable, friendly, and will return your phone calls. His rates are reasonable for the quality service that you receive. After a year with working with him on a couple of matters, he has proven to be resourceful and now has become a good friend. More...

Reviewed on Yelp

7 August 2016

While I've recommended him to a lot of people in person, I have been slacking on writing Tony a Yelp review, but first off:I've looked around A LOT and Tony's fee-based services are by far more affordable than the less desirable options. There are plenty of unqualified people out there calling themselves "financial planners." Tony on the other hand is a CFP, EA (Certified Financial Planner and Enrolled Agent), and a fiduciary. I spent some time looking up why that is important so you don't have to:In order to be certified by the CFP board, your financial planner must submit to the rigorous CFP Certification process that includes education, examination, experience and ethical requirements. Tony is a fiduciary, which basically this means that Tony puts your best interests ahead of his when planning your finances and investing your money. Tony Chan is a very polite, personable, and genuine professional. He helped me to navigate the sea of financial confusion I was swimming in after graduate school. We have met a few times in person and communicated regularly via email. I trust Tony implicitly with my finances, taxes, and retirement plan. He helped me get moving on putting on my financial "big girl pants." Thanks to Tony for the first time in my life I am beginning to feel positive and excited about my financial future! Contact Tony Chan CFP, EA, I promise you will be glad you did. The piece of mind and security he provides is worth every penny. More...

Reviewed on Yelp

19 April 2016

Tony was punctual for our appointment which I really appreciated.  I had a unique situation so I was not able to file on my own and needed a professional.   I also like that he uses a portal to upload documents and backs files on cloud.  He's prompt in responding and is accessible.  His price is a bit more but you get what you pay for.   Will likely use Tony for my business as well.  1 star for the lack of cell signal in the office.  :-/ More...

Reviewed on Yelp

7 April 2016

Tony is one of the best accountants I have ever worked with. He is friendly, professional, easy and outrageously accommodating. I found him on yelp, met with him and he made the whole process super easy. I met him at his office, he scanned my previous tax returns, explained his process, and then everything else was done online through a client portal. I had a dual state tax return as well as various forms to submit. My tax return was not an easy one, but he did a quick turn around and I received my returns within weeks of meeting with him. It was SUPER easy. I liked him so much, I recommended my mom and brother to him, but had asked him if he would not mind going a traditional route since my mom is elderly and would need more paper based help and explanation. Not only was he accommodating to everything I asked, he met my mom on a Saturday on his day off, he explained everything, he gave her tips for next year, and my mom was beyond happy with him. Honestly if you could be in love with an accountant, I am with Tony. He has made everything so easy and quick, I can't wait to work with him again next year. More...

Reviewed on Yelp

7 April 2016

Tony was very easy to work with and a great Yelp find for me. He replies quickly to emails. I was left hanging by another tax service and he took our info and had our return done within 48 hours even with all our back and forths. He follows up and follows through. His prices are reasonable as well. More...

Reviewed on Yelp

23 March 2016

In this world of instant gratification, I am so impatient and always need things done now now now. I hate when people takes forever to reply to a message. I saw on here that Tony was a quick responder and just had to put it to the test. I messaged him with inquiries about having my tax return done and sure enough, he got back to me so quickly! I was even a little shocked.  I sent him all the documents he needed and didn't really expect it back for maybe a few days at least. Tony exceeded my expectation again when I saw an email from him the next day saying he was done with it and with even better news, I was getting some money back. Yess!!! The little impatient kid in me was extremely happy. Will definitely be using Tony's service again. More...

Reviewed on Yelp

22 March 2016

Though I've been living in Orange County for almost a decade, I had yet to switch to an accountant from using one in my hometown.  Tony exceeded my expectations for an accountant!  He is friendly, easy to work with, reliable, and knowledgeable.  Even for financial planning he knows quite a bit (though I've not used him for this yet).  Highly recommend, and it's worth making an appointment even to see the view from his office. More...

Reviewed on Yelp

6 March 2016

I was referred to Tony by a friend of mine. At first I wasn't sure if his services was needed or could help me with my small business' current issues. He took the time to listen to my concerns and answered all my questions. It's been about 6 months and no complains here. He's very affordable and timely with replies via email and phone. I have a crazy schedule and he's super flexible with me going into his office too. Overall a genuine guy that knows his stuff and genuinely always willing to help! More...

Reviewed on Yelp

26 February 2016

I found Tony through a friend who doesn't trust a lot of accounts with his book keeping. I went to Tony to do my tax returns and I can't help but say he is remarkable! From being very professional, organized, and efficient; you can tell Tony is the one who you will be staying with in the long run. Overall experience, highly recommended. Thanks again Tony! More...

Reviewed on Yelp

25 February 2016

Tony is the MAN! He's fast, reliable and easy to work with. I communicated through FB Messenger and he was able to replied right back(day and nites)! . Tax services was affordable and all documents was secured and safe(through portal). Thank you Tony! More...

Reviewed on Yelp

23 February 2016

Tony at CrossRoads Planning saved me & my wife thousands on our taxes! He has always been informative, and patient with answering all of our tax related questions. As a Real Estate Agent with a 1099 and my wife who is a salaried employee with W2, Tony was able to help us save money and alleviate any anxiety we had while filing our taxes. My wife and I highly recommend CrossRoads Planning to all of our family & friends. More...

Reviewed on Yelp

22 February 2016

This was my first experience having someone do my taxes for me instead of using Turbotax and I'm never going back! Tony exceeded my expectations and had everything ready to file within a few days. During my initial consultation, he gave me solid advice for the future and peace of mind. I found it very convenient that Tony registered his clients to a portal where you can securely send documents back and forth to each other. This worked out great for my busy schedule because I don't have to keep going back to his office. More...

Reviewed on Yelp

9 February 2016

Needed to get my taxes done and they were a bit more complex than just state and federal so I didn't want to use some free online program. Garrett was extremely knowledgeable and asked me questions I wouldn't have even considered had I tried doing it on my own. Quick, painless, and extremely professional! 10/10 will return next year. More...

Reviewed on Yelp

26 January 2016

Crossroads is hands down awesome, they are great to work with. Tony is awesome, he has great energy and passion for what he does. He offered me great advice and i can tell he really cares and is really supportive with my goals. I can definitely trust them with my finances and i would not use anyone else. I definitely recommend Tony for all your financial questions! More...

Reviewed on Yelp

15 January 2016

CrossRoads Planning is awesome and have been an integral part of the financial planning and bookkeeping of my business over the past few months. They are as professional, educated, and as kind as it gets. The personal touch and care they provide is unlike I've ever seen. They're also very responsive, reliable, and genuinely care for your financial success.Any individual or business would be lucky to have Crossroads Planning on their team. Thank you Tony & Kaily, cheers to more continued success to you and your amazing team at Crossroads Planning! More...

Reviewed on Yelp

23 November 2015

I needed something more than a free online program so I found Crossroads on Yelp. Tony and his business partner spent the time to really go through my finances and help me out. I've always had a pretty good income, but still never seem to know where all my money is going. Tony and Garrett helped me find ways to save money and actually build wealth! Thanks guys! More...

Reviewed on Yelp

29 June 2015

My partner and I have a two year-old eCommerce and have been looking for a financial adviser and accountant. We're so happy we found Tony, who is extremely helpful and knowledgeable. He is not afraid to give you honest advise as he genuinely wants the best for his clients in the short run and long run. If you're looking for financial advising, tax services, and accounting, I highly recommend Tony, he'll go above and beyond to help you. Thank you so much for your amazing service! :) More...

Reviewed on Yelp

29 June 2015

Tony's service is superb, very friendly. He spends a good amount of time trying to understand your business, which is important, unlike other financial advisors out there, he doesn't only care about how much money you have to invest, he genuinely want your business to be at a good standing on the financial side.

Reviewed on Yelp

24 June 2015

Great experience. My initial office visit with Tony was quick and painless. This year my return was somewhat complicated. Tony was able to gather all the information he needed with very little time spent in his office . I had way too many withholding allowances on my W-4 for 2014 but Tony was STILL able to get me a refund. Plus, as a veteran himself he gives a military discount. My experience with Tony was Great! Thank you Tony. See you next year. More...

Reviewed on Yelp

25 May 2015

Recently my wife and I contacted Crossroads Planning for a financial advice regarding buying a house. We met Tony at a Starbucks Coffee. His cheerful face and friendly interaction with us was a good first impression. After listening to our case, he offered a few good ideas that had never crossed our mind before. Even though our appointment  was an evening appointment, but he was very patient and never showed any sign of being tired, and most importantly his advice was free of charge. I can't think of that many Financial Planners these days that are willing to sit down and listen to people's situation all for free. We definitely appreciate his advice and the fact that he was honest, and also took his time to follow up with us after the meeting and referring us to a real estate agent as well as a loan officer. Another great thing is that Tony is a tax expert, so any financial planning advice he gives you will be based on taking the tax consequences into picture. Thank you Tony and keep up the good advice! More...

Reviewed on Yelp

Q&As

What I love most about my job is that I can help individuals and family to achieve financial freedom.

There is a lack of communication between financial planners and tax professionals. I started my firm to bridge that gap.

We are Certified Financial Planner and Enrolled Agent with over 12+ years in the industry. We are also an independent Fee-Only firm meaning that we do not work off commissions. We are fiduciaries that will always place your best interest first.

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