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Critter One - Pest Defense logo logo
C

Critter One - Pest Defense

20079 Stone Oak Parkway, San Antonio, TX, USA

(37)

About

Complete wildlife and pest control company. Guaranteed results!

Reviews (37)

Leave a review
5/5

37 customer reviews

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29 July 2021

Excellent Customer Service! John came out to set the trap and he was very courteous and responsive. Very nice gentleman!

Reviewed on Facebook

23 July 2021

Zach has been great. He is honest and knowledgeable. Critter One respects the wildlife we share our property with. I would highly recommend Critter One.

Reviewed on Facebook

11 July 2021

Prompt friendly service always professional and courteous

Reviewed on Facebook

1 July 2021

Very quick and reliable service. Service and any installations were done professionally and cleanly

Reviewed on Facebook

22 June 2021

Great communication, arrived on time and completed the job efficiently! Thank you!!

Reviewed on Facebook

4 June 2021

Always on time. Call when they are in route. They explain their processes. Clean up any debris/trash when they leave. They ask if you have any questions before they leave.

Reviewed on Facebook

13 May 2021

John was right on time and competed the job quickly. He explained what he was doing and what to expect. Thank you!

Reviewed on Facebook

11 May 2021

I called and Critter One came out next day. All fixed within two days! Great job getting squirrels out of attic and taking care of the hole in roof. Responsiveness was so very much appreciated! Thanks to Zach, Nathan and the crew. More...

Reviewed on Facebook

6 May 2021

Very friendly and professional. Responded quickly and in a timely manner. Answered all questions and took care of all our needs.

Reviewed on Facebook

6 May 2021

Quick response, very professional.

Reviewed on Facebook

26 April 2021

They know their job well and are very customer friendly.

Reviewed on Facebook

26 April 2021

Good service. Professional workers

Reviewed on Facebook

21 April 2021

Mama and 4 babies evicted 🙂 One guy had to go down the chimney to get the babies.😮 Great job!! Chimney top rebuilt to keep them out!

Reviewed on Facebook

8 April 2021

I had a raccoon already in a trap. She just needed a ride. Wild Animal Rescue? “We don’t do that.” Animal Control? “We don’t do that.” Friends? No help. I’m a little old lady! I needed help! I googled and Critter One came up first. I called, and they came within a few hours. Office staff friendly and helpful. James took my little friend and came back to bring me my trap. The price was worth it! Thank you so much!!! More...

Reviewed on Facebook

17 March 2021

Brandon was very nice. He answered my questions. I would rate Critter One to everyone I know.

Reviewed on Facebook

15 March 2021

Kevin was very professional and make me and my wife very please😀 . Thank you Kevin. Today Carlos and Carlos show up on time and did the job well hope to see you guys soon thank you again.

Reviewed on Facebook

10 February 2021

Amazing!!! They got rid of my raccoon.

Reviewed on Facebook

8 February 2021

Excellent and fast service!

Reviewed on Facebook

4 February 2021

Professional, clean, contract in service seems reasonable. I appreciate the quality of the service provided.

Reviewed on Facebook

1 February 2021

Critter One closed up openings on roof line intersections left by the builder to keep critters out. They showed on time, were professional and courteous. Did a good job and pretty closely matched the house paint color. We are very pleased with the end result. More...

Reviewed on Facebook

29 January 2021

Associates were efficient and courteous. Carried out their assignments with no waste of time and very aware of COVID-19 safety precautions. Job was thorough and complete when they left. More...

Reviewed on Facebook

18 January 2021

Fast, friendly and did a great job.

Reviewed on Facebook

12 January 2021

Nathan and Julian were prompt and professional. They knew exactly what to do and worked efficiently. Thank you! Now I can sleep at night .

Reviewed on Facebook

18 December 2020

Courteous, always punctual and very professional!!!

Reviewed on Facebook

11 December 2020

Ethan was very polite and explained the process of critter removal to me. The crew was also polite and informative concerning the prep to catch any critter. that might be trying to get in or may already be in the attic. More...

Reviewed on Facebook

1 December 2020

They are wonderful. They come out and assess the problem then recommend how to solve it. They have come out multiply times to reinspect and to reassure me that the critters have not regained entry into my attic.

Reviewed on Facebook

25 November 2020

You guys did amazing work! We have a nonprofit helping kids who've been abused so snakes on site were terrifying! You treated it like an emergency and came out right away to help. Ethan was a perfect professional who handled everything with skill and expediency. Thank you so much! More...

Reviewed on Facebook

20 November 2020

John brought the armadillo trap in the afternoon. The next morning the creature was caught. He came got the armadillo, released him some place else, brought the cage back. Now we are on the hunt for the next armadillo! More...

Reviewed on Facebook

18 November 2020

They were professional, timely and excellent communicators.

Reviewed on Facebook

12 November 2020

Awesome job by Brandon and Julian! I most certainly recommend anyone having issues with critters, to call Critter One! Especially, if you’re pro catch and release/relocate. You guys ROCK!

Reviewed on Facebook

4 November 2020

I had a mice problem and called on Wednesday. They came out within an hour. Gave me a quote and repaired within the next two hours. Great sharp team. Highly recommend these guys. More...

Reviewed on Facebook

2 November 2020

The initial consultation was great. Everything was clearly explained. Service was set up quickly and the guys were friendly and efficient. Would definitely recommend.

Reviewed on Facebook

1 November 2020

They had to come to install a one-way exit cage to get racoons out of my walls and then mistakenly took it off a week later, only to have the same family of racoons move back in. They came back and reinstalled it....  Wrong.  The one-way door was installed so it didn't swing and the opening to let the racoons back out was adjusted far too small.  In addition, they used a ton of long nails and screws to adhere it to the hole, which would have done terrible damage to the animals if they tried to leave.  Bottom line, the racoons are now heartbreakingly dying/starving in my walls and Critter One ended up doing the most damage possible with shoddy, irresponsible work.  I would never, ever recommend them.It disgusts me just thinking about how careless they are. More...

Reviewed on Yelp

20 October 2020

They were prompt, knowledgeable and efficient.

Reviewed on Facebook

13 October 2020

The service members were great. Zach was very helpful with our initial visit to assess what was needed and answered all questions. Carlos and Carlos came out a couple days later to take care of our squirrel problem. They did great with blocking all entries in a timely manner. Now just to make sure they don’t come back and it’s nice that we can call if someone needs to come back. That guarantee is great bonus! More...

Reviewed on Facebook

30 September 2020

They got this done in the same day! Ethan showed up on time for the estimate, identified the critter (raccoon), scheduled us the same day! Nathan, Carlos and Carlos team showed up early! Knocked the work out and the whole time explained exactly what they were doing and why. Phenomenal service, nice team, overall great experience! I hope I don’t have to use another pest control service, but if I do, they will be my first call! More...

Reviewed on Facebook

16 September 2020

Wow, fantastic service! The tech, Carlos Martinez, and team, was on time, and quickly identified the opening, took extra steps to ensure that area was covered, secure and DONE to my standards. That is just how they work, no compromise, no shortcuts. We seem to have a racoon family in the area and have caught two. This time the remaining raccoons created a new entry. Carlos, was able to locate it within min, after confirming the prior opening was still secure. The team took time to repair, prevent re-entry, and placed a trap. Fabulous job!! More...

Reviewed on Facebook