Crate and Barrel
Lyndhurst, Ohio
(21)
Lyndhurst, Ohio
(21)
21 customer reviews
Shannon Stewart
What's not to love?! Their customer service was great! They held all of our purchases until we were were leaving Pinecrest. ..We picked it all up hours later at the delivery door... It was so convenient! More...
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Melissa Weglicki
I ordered my couches online which were somewhat similar to what I saw at this location. The sales associate in the furniture department was extremely helpful. Ultimately, I ended up having to place a special order due to the color I wanted which resulted in a delayed delivery. The wait was worth it! From the ease of the ordering process, interactions with customer service and the smooth delivery process my experience was exceptional. Ordering furniture online can be risky, but the furniture was nicer than it appeared online. Keep up the great work!! More...
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lou gonzales
Great service from a guy with a grey beard
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Cherese McKinney
Customer service is top notch.
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yosef robbins
Excellent selection..knowledgeable sales staff. Informative without being pushy
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Jd
Crate and barrel although expensive is always a favorite place to visit perfect for kitchen goodies and house hold decorations.
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Sharmila Chakraverty
Always an experuence. Everything is beautiful. Very attractive and temptingly displayed. It happen to coincide with the village art festival and a sunny day to boot we just walked in. Very quality items hence very expensive too. Staff are si friendly and professional. Lady took her time to look up information which we were merely just passing by. But never pushy. I always go back there. More...
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Dan Torrence
Great sales
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Amad Azadi
Great inventory, unique products, but a little pricey.
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Heather Gibson
Crate and Barrel at Legacy Village is a kitchen lover's dream store! Everything from gorgeous dishes and glassware to Kitchenaid mixers and quiche pans; it's definitely the place to indulge your cooking and entertaining fantasies. The second floor is no less fabulous with classic and modern furniture for the bedroom, dining room, and living room. The best part of a store this glamorous is that the staff is friendly and helpful. More...
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khalid 83
Good
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Hanifah Abdul-Majid Holt
All I can say about this place cuz you can get what you pay for it's expensive but some other things are well worth the money and all of the items are expensive you just have to look the customer service was excellent we were helped by for a woman including Cathy Jackson a new employee Sakuntala and Michelle up in the bedding in the department everyone was so nice and friendly even though I was just window shopping I plan on returning the future once they have a sale
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Zsolt Bognar
Friendly helpful employees, high quality elegant products
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Connie Fade
I had a great experience throughout the store. Everyone was so helpful and kind. I only went in to get some ideas and left with a new kitchen aid mixer and placed a rug for my bedroom. The second floor staff in the furniture area were so knowledgeable and sweet. I would recommend this place to all of my friends who want great products and friendly customer service. More...
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Sherry Haibach
Just wanted to thank Crate and Barrel for being dog friendly! I needed to exchange an item that came from an online wedding registry order and was traveling with my dog. The only thing we did was stand in line to make the exchange. I didn't have to wander the store to look for the item because an associate brought over a few for me to choose from and quickly made the exchange. I'm not usually the person who wants to take their dog to a store but appreciated the accommodation. I did, however, speak with a customer waiting in line who was trying to get assistance and was sent from register to register just to be ignored by associates upstairs. Hopefully she got what she needed because the associate who helped me was very sweet! More...
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Salina Sutton
My husband and I have had previous experiences on the second floor (the furniture section) where no one would help us. On a whim we recently went back to the second floor and Allan, the sales representative, couldn't have been nicer! He spent over an hour with us explaining the different fabrics and couch styles. We ended up buying a sectional and chairs for our new house. This last time at Crate and Barrel couldn't have been better! We will be coming back for our dining room set. More...
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scottsella .
Can always find something great to take home with me
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Nathan Nawalaniec
Lots of interesting items, we felt it was a bit over priced.
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Lauren Alessandro
Very nice staff. Too expensive for me but I want everything!!
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Alastic AtVevo
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Ryan Stargell
I came in here one day and I was looking for pillows, I knew that stuff tended to be pricey, but I also expected quality from here. I walked in and I got the runaround from 3 different employees who, for some reason, either didn't know where pillows were or just didn't want to help some punk kid who didn't look like they belonged there. It was quite a frustration and I was about to walk out and never come back. Then one woman came to the rescue. She found exactly where the pillows were, brought them to me, and then rung me out. Thank goodness for her because I almost left and never came back. I made a return visit and the service was a lot better, and I did some of my Christmas shopping here. More...
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