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Cloudskope

Dallas, TX, Collin

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‘21 Certificate of Excellence, 2021

About

Cloudskope is a next-generation Managed IT & Cybersecurity firm headquartered in Dallas.

With the advances in cloud, data, and networks, protecting business data has become just as important as ensuring IT uptime.

Cloudskope offers companies both options, blended into one seamless service offering without the burden of additional spend.

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Reviews (4)

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5/5

4 customer reviews

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3 January 2019

We needed help with our servers and phones being very unreliable, and they were very helpful. They diagnosed the issue remotely, came onsite to verify everything was working and charged us a minimal amount. We are considering them as our go-to IT firm after I speak to the owners. Very highly recommend them for IT support for small business. More...

Reviewed on Google Maps

15 December 2018

My laptop wouldn’t start this morning. After doing a Google search I came upon Cloudskope. I called and left them a message. Dipan called me back immediately and was able to help me remotely! He was very knowledgeable and fixed the problem! This is my work computer. Now I can work. Thanks, Dipan! You’re a miracle worker. I highly recommend Cloudskope!
Kerry
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Reviewed on Google Maps

24 May 2018

I was refferred to them via a friend and after my identity was stolen-someone was ordering stuff from my Amazon account and credit cards and the banks were less than helpful.

They helped me understand what was happening, detected the source of the issues, filed a complaint with the FBI field office (due to overseas fraud), helped me setup second phone verification on all my accounts, contacted local law-enforcement, the banks, and helped me stop the problem. PRO-BONO! Who does that these days?

I offered to pay, but the owner said that while they don't typically work with individual cases, they were happy to help as they understood the pain I was suffering and how desperate I was as a single mom and that I was referred by a customer. Thank you! Thank you!

Now if only Bank of America and Wells Fargo treated me like that!
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Reviewed on Google Maps

28 April 2018

Extremely professional folks and tremendously helpful with all issues related to technology. They didn't make us feel small, even though we are only a 3 person company and didn't really understand what we needed.

Reviewed on Google Maps

Q&As

Technology has become such an integral part of a business and is driving innovation in customer experience, workflows and enabling people to reach customers outside the bounds of what was possible 10-or 20 years ago. These innovative, forward-looking changes are what we help our clients achieve, one solution at a time.

This is the reward for us: To see our clients transform their business into revenue engines fuelled by the latest technology.

Collectively, our team has about 80 years of experience running infrastructure for some of the leading fortune 100 companies. To bring that experience into our own practice and collectively provide our customers with that value while running a small business is hugely rewarding to all of us.

We are a group of dedicated, responsive and friendly technology professionals with years and years of experience behind us. We provide services that are predictable, responsive, reliable and fairly priced.

We have a methodical approach to solving problem, creating solutions and understanding your long-term goals. If you're evaluating a service provider on price alone, you're likely missing the key question about what your customer experience will be like once the contract is signed. We are different, and we are proud to say so.

Services

1. End-User IT Support (On-site and Remote)
2. Data Backup and Disaster Recovery
3. Corporate IT Services, End User Support
4. Office 365, Google Apps, Software Support
5. Infrastructure Monitoring and Alerting
6. Retained Virtual CIO Services

NETWORK SUPPORT SERVICES:
1. LAN and WAN Network Installation
2. Wi-Fi and Wi-Max Networks
3. Network Performance Improvement
4. Troubleshooting and Repair
5. VoIP and Phone System Integration

1. HIPAA Risk Assessments
2. End-Point and Anti-Virus Protection
3. Malware and Ransomware Protection
4. Incident Management and Response
5. Audits and Remediation
6. PCI- DSS, SOC and HIPAA Audits
7. Policy and Program Development
8. Retained Virtual CISO

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