ClearStone Property Management
Van Nuys
(17)
Van Nuys
(17)
17 customer reviews
Ryan W.
Hands down the best property management company I have worked with that really cares for the tenant! Shout out to Stuart who is a true professional and was our focal point for securing the house we wanted to rent! He provided a detailed account of the house and also provided a clear understanding of our rental contract. He is also the property manager and has done a wonderful job working with the house owner to get the house looking fantastic! Best of all, whenever there is maintenance to be done, the work is done almost immediately and with quality technicians. Thanks Clearstone Property Management! More...
Reviewed on Yelp
Marla Y.
I would really recommend Clear stone property management they're really helpful and attentive with they're tenants especially jimmy :)
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Josh M.
From the outset, ClearStone showed themselves to be sophisticated, highly competent, and well-organized professionals. My Property Manager, Estuardo (Stuart) Tong, especially, made the move-in process as seamless and smooth as he made himself easily accessible and responsive. A pleasure to work with. ClearStone was quick to action when a troublesome property issue later arose, and Stuart demonstrated strong communication skills in how he negotiated a remedy agreeable to both parties, overcoming barriers across the different circumstances, languages, and cultures of all involved. The issue was of a kind that could not be made right all at once in just a day's time, and I was relieved that I could turn to him throughout the various stages of the fix to express my concerns and exchange updates as we all worked together toward a resolution that was to everyone's satisfaction. The kind of diligence and stick-to-itive-ness that Mr. Tong exemplifies is of the sort that reaffirms one's faith in their fellow man, and I would absolutely recommend ClearStone Property Management to anyone who wants to be in good hands! More...
Reviewed on Yelp
Stephen M.
Just wanted to come say Stuart is the best he's always on top of it when I have any issues with anything and always checks up on me definitely makes me feel important and i appreciate that
Reviewed on Yelp
Cynthia G.
Jimmy is my new property manager and he makes himself available to address any concerns that I have and to keep me updated. I have been with ClearStone for over 10 years and the team there has always been very professional and yet sympathetic to my issues. More...
Reviewed on Yelp
Joanna C.
My family and I have been with ClearStone for almost 8 years now. They have always tried to work with our situations, like COVID-19 time and now that my husband is going through some health problems. Also when things need to get done in the house we rent they have been on top of it. Communication is good too. Nelson and Stewart are very responsive and helpful. More...
Reviewed on Yelp
Ani P.
I have nothing but great things to say about Stuart and the property management company. They have been extremely attentive, respectful and polite throughout my contract. I would highly recommend getting into contact with Stuart if you need helping finding a rental. More...
Reviewed on Yelp
Jhay T.
Clearstone property has been really helpful to me . Specially Stuart ,Every time I need something his always responding and just always on top of things. . No complains highly recommended
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Bernadette S.
I absolutely love how gracious and attentive the company is. Especially Stuart the Property Manager. The standard is set from the top down, and as a tenant you matter to them. The communication which is so important, is efficient. They answer concerns or questions in a timely fashion. I truly appreciate Stuart and the ClearStone management team their work ethic. More...
Reviewed on Yelp
Niko T.
I am so glad I hired clearestone property managment company for my rental property. I don't have the stress of collecting rent and managing repairs. If any repair needed to be done or any kind of issue popes from the tenant, Stuart (clearestone employee) takes care of the issue proffesionally. Stuart knows how to get good quality materials and skilled handyman with reasonable fee. I am happy to have Stuart on my side as well as tenants side. When it comes the accounting part of income and expenses the company does awesome job documenting income and expenses. At the end of the year they send to owners income and expenses statment. Niko More...
Reviewed on Yelp
Amanda L.
Our property manager, Stuart, does not hesitate to address any concerns or questions that we might have. We experienced a water leakage and Stuart was very responsive in having it repaired. He takes the time to follow up with us and initiative to get things done. We are truly grateful to have him in our corner! More...
Reviewed on Yelp
Joe C.
By far thee worst property management company I have ever dealt with. Stay away from these scammers. Yes they were good at collecting the rent but when it came down to recouping the funds for back rent and damages to my rental unit. They were horrible! I would email Nelson and Sergio on a regular basis for updates and all I got was "we're trying" this went on for months. Then towards the end they came up with "we lost contact of the tenant" so we can't do anything else. I then looked up the tenant online and found out that she was working at a property management company in Bakersfield. I'm sure it was just a coincidence but I sent them the name of the place and the address. Nelson told me that he did all he could do and she was sent to collections. When I called the collection company I was told that they were not aware of clearstone sending them the tenants name. What a useless property management company! Stay away! More...
Reviewed on Yelp
Patra S.
They're really a great property management company for tenants and owners. Would recommend both!
Reviewed on Yelp
Sky And The G.
Great management company! As a tenant, I'm very happy with the relationship this company and my family has! Stuart is a very efficient manager! ! Makes sure everything is up to par and working properly! Always friendly and reliable! More...
Reviewed on Yelp
Daniella V.
Household maintenance requests are followed through in a timely manner. Property management are readily available and easily reachable. Very kind, responsible and thorough management. More...
Reviewed on Yelp
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