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C

Char House

Wheeling

(49)
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Reviews (49)

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4/5

49 customer reviews

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2 July 2021

Great place to eat. The best stakes in the valley Beautiful atmosphere. The owners and staff go above & beyond to make sure you have a wonderful experience. Love the patio.

Reviewed on Facebook

30 June 2021

Treated my wife and kid like crap. Will not be going there again. Do not order take out here. In fact, find somewhere else. We asked for a refund on a $100 steak dinner, if you could call it steak. After being screamed at by the "owner", he shorted us $10 on the refund. More...

Reviewed on Facebook

30 June 2021

Ordered two steak dinners to go for a special occasion. Each steak was priced at $51 each. Steaks were over cooked, burnt and had no good flavor. Tasted like rubber. Called the restaurant back and they blamed me for ordering steaks to go. Offered me a gift card and I said I wanted my money back. I picked it up this morning and owner and his dad verbally attacked me when I got there. Told me to never come back. They had plenty of customers left regardless of the many bad reviews over the internet. “Go ahead and post a bad review we don’t care we are packed here every night”. Well here it is. These people are unprofessional and think they can just overprice everything and take your money regardless of the quality of food and service. The customer is NEVER right at this place and they don’t care about your satisfaction. More...

Reviewed on Facebook

21 June 2021

Very nice atmosphere. Food was great. Michael, our server went above and beyond to make sure we had everything. We just wish we lived closer.

Reviewed on Facebook

7 June 2021

Great atmosphere. Excellent drinks. Our waitress was excellent. Love the outdoor patio. Unfortunately 4 out of the 6 filets we had ordered during a birthday dinner were way over cooked! Too pricey for the quality of food. More...

Reviewed on Facebook

15 May 2021

Awesome atmosphere great food and spirits ! Highly recommend

Reviewed on Facebook

15 May 2021

Awesome food and drinks!!! Highly recommend!! Great burgers.....

Reviewed on Facebook

14 May 2021

Burgers were overdone. Fries were excellent. Service was slooooow. Prices are all over the place. Food served on crosscut wood slab “plates” with live edge. Not sure I trust the cleaning process that would be able to be used on these.... won’t return to this place. Not impressed. More...

Reviewed on Facebook

17 April 2021

Always a great time! Food, servers, management and bartenders top notch!

Reviewed on Facebook

17 April 2021

Service was great. Attentive bartenders and food was wonderful. I highly recommend the bone in pork chop. Reasonable prices for an upscale restaurant that this valley so desperately needs. Thank you for a nice evening.

Reviewed on Facebook

16 April 2021

We went here for dinner tonight for the first time. The food was great and the place was really classy. I’m so glad we went. The Valley has needed a place like this for a very long time! More...

Reviewed on Facebook

16 April 2021

Char House has a great menu with a wide variety. The seared sea scallops melt in your mouth! Highly recommend Char House for any occasion!

Reviewed on Facebook

16 April 2021

I love that Char House is so versatile. Love to order the wood fired pizzas and a flight of the craft beers. Also enjoy the great atmosphere and a steak dinner.

Reviewed on Facebook

13 April 2021

Amazing food and service. It was incredibly busy but our server was attentive and sweet despite what was the end tail of what I'm sure was a crazy shift (sat. Night at 730). The manager was ever present checking on guests and service. The food was amazing! So nice not to have to travel to pittsburgh to enjoy this level of dining. More...

Reviewed on Facebook

2 April 2021

The employees were phenominal! Unfortunately the prices are a bit extreme. Also I spent almost $40 on a prime rib that was undercooked, had absolutely no seasoning on it and was 50% gristle. I didn’t understand the plating, I got an undercooked prime rib laying on top of the most bland mashed potato’s. My sons supper from the kids menu was better than mine. He got 3 big pieces of grilled chicken on a stick with a mountain of GREAT seasoned fries. Again the staff was superb but my dinner I would’ve rather cooked at home. Great atmosphere as well. More...

Reviewed on Facebook

24 February 2021

Kristen was wonderful!!! She made great suggestions and made us super comfortable!! Love this place!!!

Reviewed on Facebook

13 February 2021

poor service, grossly overpriced, poor quality of food

Reviewed on Facebook

31 January 2021

Excellent service, Excellent food and excellent atmosphere!! The steak salad was fantastic!

Reviewed on Facebook

29 January 2021

Awesome food & hand-crafted cocktails. Would highly recommend Char House!

Reviewed on Facebook

21 January 2021

Great food and Best craft Beer selection around!

Reviewed on Facebook

13 January 2021

Reviewed on Facebook

7 January 2021

We have been there many times, an the food was wonderful. New years eve was nothing to brag about. Menu choice was awful , I do not eat seafood, but if you do , you would be happy. we waited 1 1/2 hrs to be served. And then be disappointed, no favor on the only choice I had .(Chicken. ) More...

Reviewed on Facebook

5 January 2021

Highly recommend!. Great people ! Great food ! Always a great time at the Char House

Reviewed on Facebook

20 December 2020

Amazing dining experience. Impeccable service and food was outstanding. Warm and welcoming. Hands down one of the best places in the Ohio valley

Reviewed on Facebook

9 December 2020

Had lunch twice ! Really good ! I would like to try dinner and sample some beers on tap !!

Reviewed on Facebook

7 November 2020

visited 2 times before and it was a nice dinner and lunch but the customer service while trying to make a reservation for another visit ended up with me holding for over 12 minutes while listening to what sounded like the kitchen staff yelling and screaming at one another. I'm guessing the phone was put down and forgotten about. if your service is that lacking out of the gate then it's probably not somewhere that I want to go again More...

Reviewed on Facebook

16 October 2020

I went to the Char House for my birthday dinner last weekend. Reservations were made for 6 PM on the patio. My husband was told there was a comedy show starting at 7 that we would have to buy a $10 ticket for in order to reserve the patio. We agreed because we REALLY wanted to enjoy the fall night outside. Long story short, an employee came out halfway through the meal and tried to get our party of 6 to all get up and move inside because they needed our table for someone who had “reservations” for the comedy night. We told them we were under the impression we were staying for the show. We ended up staying outside and they put up a random table in the back by the bar, and the other party never even showed. The service was sub-par. Waitress was unfriendly/not knowledgeable of the menu, and never acknowledged my birthday even though she saw me opening up gifts. Our meal took >2 hours to complete and it was way overpriced. Will not be back nor will anyone else in our party. More...

Reviewed on Facebook

7 October 2020

Went there for my mom’s 60th bday dinner. Our waitress was soooooo bad. She wasn’t friendly or personable. She wasn’t knowledgeable of the drink/wine menu and questioned my order until I showed it to her. She was somewhat rude when we asked about substituting the side. And then, when asked if the vegetable was prepared sweet or savory-all she said with an attitude was “i don’t know” and didn’t attempt to find out for us. Aside from that, the food was ok. The bruschetta was good. The scallops were not seared correctly but weren’t over cooked. And the veg of the day was carrots. Carrots??? These meals are pricey and we got bland undercooked carrots. Not one of our party of 9 liked them. No salt, no herbs, no Parmesan... gross! I would try it again but not have high expectations. More...

Reviewed on Facebook

3 October 2020

We had lunch at Char House yesterday. The service was wonderful, the food was cooked to perfection and the atmosphere was outstanding. It’s a great place to relax and enjoy the company you are with. I highly recommend the smoked peach sandwich or the pizza. My favorite is the homemade chips, I’ve had all flavors and they are delish. Take the time to enjoy Char House soon. More...

Reviewed on Facebook

3 October 2020

Yesterday, was my first time at the char house. Christa was our waitress she was excellent and personable. Food omg was not $50 steaks worthy, they weren’t cooked right not once but twice. I loved the atmosphere and set up. I really wanted to like it. I guess we should of ordered pizza and burgers. Cocktails were excellent! We may try it again but will not order steaks! More...

Reviewed on Facebook

30 September 2020

Our food was absolutely incredible & the waitress was amazing!

Reviewed on Facebook

26 September 2020

Celebrated Two anniversaries and a birthday tonight and was treated very well by staff including manager. All around enjoyable experience

Reviewed on Facebook

13 September 2020

#1. Atmosphere is awesome. #2. Great owners. #3. Very friendly employees. #4. Plenty of good food options. #5. Ace Pineapple Cider on draft🤤

Reviewed on Facebook

13 September 2020

Great food, service, people, and selections. I Highly Recommend!

Reviewed on Facebook

12 September 2020

This was our 3rd time here, we ordered pizzas which were awesome- but decided to try the homemade chips for the first time- they were burnt and had none of the seasoning. We each ate literally one chip each (2 of us) and couldn't stomach anymore. We told our waitress who was Otherwise great- and she apologized but didn't take the $7 charge off the bill. So definitely a down side- but we will probably be back More...

Reviewed on Facebook

29 August 2020

The smoked Gouda and chicken pizza was fantastic! Service was exceptional and the manager was super accommodating even though we did not have a reservation. Great place!!!

Reviewed on Facebook

27 August 2020

First experience for us; Great atmosphere, food & service. It was nice to visit something different and not a chain. My husband ordered a pizza that was delicious & my brisket sandwich did not disappoint either.

Reviewed on Facebook

26 August 2020

My family works there like my aunt Tracey and my uncle jimmy and my cousins Braxton Delaney and my aunt Tammy and my cousin Nikki and Shae and trae and staff and they great food I love their food and drinks char house as a business and a family restaurant we all love all of their heart and passion they have in char house is amazing they all work hard everyday for hours is amazing and I will be working to help out soon at char house char house is the place to go when you are hungry for their food it’s delicious

Reviewed on Facebook

23 August 2020

Reviewed on Facebook

10 August 2020

Really great meal! I had the pizza... delicious. My husband had the turkey peach brie sandwich... also fantastic. we can't wait to go back!!!

Reviewed on Facebook

9 August 2020

Just want to say how AWESOME this place is! The owners have put their heart and soul into making every detail perfect. The patio is beautiful and indoor ambiance is shabby-chic. The food is delicious and the staff is friendly and professional. Perfect spot for friends, family and any gathering. Best spot in Wheeling!!! More...

Reviewed on Facebook

5 August 2020

Had a birthday dinner here with my son (the birthday boy), his beautiful wife & my hubby. Service was great & the food was AMAZING! Well worth the money & we will definitely be back! Thank you! More...

Reviewed on Facebook

3 August 2020

5*Star service, great atmosphere, good vibes and Great food!! Definitely recommend!!!

Reviewed on Facebook

25 July 2020

So, here's my honest review on The Char House. It was okay, it could've been better! Hubby wrote them a couple days ago and told them it was our anniversary dinner and they said they would do something special and there was nothing! It was too hot and too loud to sit inside so we ate outside, but the outside is very beautiful!! I thought the pizza was awesome, hubby said it was okay, he had the burger said it was good, but not worth 14 bucks, I had the Char smoked chicken which was very good!! I honestly think they're still working out some kinks being new and everything, I will give them another try in a month or so!! More...

Reviewed on Facebook

24 July 2020

First time experience going to Char House on the Boulevard was amazing! The pizza was so tasty. I had the pepperoni and cheese which was AMAZING. We also ordered the bbq chicken pizza which was super sweet. The service was excellent. We got refills without having to ask and everything was brought to us in a timely manner. Char House is highly recommended! More...

Reviewed on Facebook

22 July 2020

Reviewed on Facebook

20 July 2020

Had a great dining experience. Really enjoyed the atmosphere of the outside bar and dining area. The food and service was awesome!

Reviewed on Facebook

17 July 2020

This place is amazing! I highly recommend it. The staff is super friendly, and our waitress was very attentive and on top of it despite how busy she was for it being a newly opened restaurant. The food was all great quality and everything we ordered was fantastic! We will definitely be back. More...

Reviewed on Facebook

15 July 2020

Had dinner here last night! We dined outside it was wonderful our waiter Mason was excellent. Food was delicious. Congratulations Char House! Highly recommend and we will be back! More...

Reviewed on Facebook