Bobs PetGo Mobile Grooming

We have a 245 pound Great pyrenees, he does not like being clean so we reach out to Bob and he assured us he specializes in big dogs. He was 45 minutes late. We told him our Silas (that’s his name) is a lot stubborn. Bob told us his 20 years of working with dogs and he will be fine.
Bob put the leash on Silas and he did not want to go out the front door. Bob literally dragged him out the door. Then Bob dragged him across the front lawn and before I had a chance to tell Bob to stop Silas was already in the camper Bob used for his service.
Silas was in the mobile camper for about 90 minutes. Then on the front house camera I see Silas pulling Bob up the lawn so he can get away from this guy.
Meet Bob at the front door and our Silas was bleeding on his left dew claw, Bob began to lie to us saying the dew claw was wrapped into his pad. This is not true because our neighbor cuts all our boy’s nails. At this time my wife is crying her eyes out, she called our neighbor as he has always helped us in the past.
Buy this time I’m ready to just grab Bob an toss him out. Silas was heavy panting and any dog owners would know he was under a great deal of stress.
I gave Bob his $200.00 as this is what we agreed on and asked him nicely to just leave.
My Silas has not been the same, this all happened on 5/15/2023.
I just try and let Silas know this will never happen to him again.
We have text Stephanie for our receipt as Bob never gave us one. She has not responded.
Now today I noticed Silas left eye top area all blood shot.
All this tells me is Bob doesn’t know how to handle animals.
Painting a picture for you all, Bob came not dressed for the job he wants, the white camper looked all beaten up on the outside with no advertising on the sides.
I will say people do your homework when dealing with something like this.
Rest assured I will be telling everyone who will listen about this horrible experience.
I will be putting a complaint to the better business bureau and to see if he is licensed in the State of Delaware.
I would not let this guy and his company clean a stuff animal.
My poor baby’s top area of his tail you can see we’re this assclown cut him.
This guy is an animal abuser in my eyes. More...

Dewey had the best experience! He looks great, and they are two of the nicest people! Also got great advice from bob since I am a new pet owner! I recently took Dewey elsewhere and he was shaking when he came out, he was so happy when I picked him up from here! Definitely recommend! More...

Reviewed on Facebook

Bob and Steph helped me with a senior rescued dog who needed a lot of help. They fit me in next day! They were so patient and caring with her, she feels like a million bucks now!

Reviewed on Facebook

I cannot thank Stephanie and Bob enough for taking care of Mr.Man!! He was overdo for a bath and a really good brushing. He fell asleep in the car on our way home. I will refer anyone looking for a groomer to you guys. More...

Reviewed on Facebook

My husband and I take such pride in our work. Typically he grooms and I assist. My favorite thing to do is precision cuts. Many times I help him when he needs a break and he helps me understand animal behaviors and grooming/handling best practices. We love to service our neighborhood pets and hope to scale this business! More...

Reviewed on Facebook