Loading...

Please wait ...

Barkly Pets logo
B

Barkly Pets

New York City, New York, United States

(50)

Get a free quote from this professional

Get a free quote from this professional

About

Barkly Pets is a service for pet owners who want to reliably supervise their pets’ treatment to arrange scheduled or on-demand pet care in a few taps. Customers are matched with local, background-checked, and trained dog walkers available to take out their dog.

Show more

Photos (9)

See all

Videos (2)

See all

Reviews (50)

Leave a review
5/5

50 customer reviews

Loading...
27 December 2019

Reliable and friendly neighborhood walkers! I love that the walkers are of such high quality and are also able to take 100% of their commission. I feel like I’m still supporting a local dog walking business and not some big corporation. More...

Reviewed on Facebook

5 November 2019

Reliable and secure and always communicate well my dog loves her walker

Reviewed on Facebook

23 May 2019

My dog absolutely loves her Barkly Walkers! Our occasional need means our shy dog doesn’t have a regular need for a non-family walker. We tried one of those other companies and their walkers weren’t able to get the dog to go outside!!! With Barkly walkers, that has NEVER been an issue because they take the time to woo her and make her trust them. They send pictures, maps and reports with lots of helpful information. In the 5-6 months we’ve used them, only one walker canceled on us (on Easter), leaving us and our poor pup in a lurch. The customer support was extremely understanding and helpful and kept me as a satisfied customer in the end. More...

Reviewed on Facebook

8 March 2019

I've been using Barkly for 6 months, since my puppy was 8 weeks old and even when he couldn't really go for long walks outside. The walkers are super reliable, accommodating and take the best care of our little guy. We always get a full report & photo after each walk and the walkers are great at communicating and following instructions. The app itself is really easy to use. We love love love Barkly and strongly recommend it to anyone with a pet! More...

Reviewed on Facebook

8 March 2019

Barkly Pets is an amazing company! I enjoy working with them and all the opportunities I've had with them. They have such great standards and pride themselves on giving all their customers an amazing experience which I love! They are always there for their customer and workers! Which is such a great relief to know that they'll be there to answer any questions you have! They give excellent training to ensure the safety of the animals we care for and have great informational videos to go back on if you want to refresh anytime! Barkly Pets is truly a lovely company and I am proud to work with them! More...

Reviewed on Facebook

8 March 2019

I've been walking for Barkly for about a month and absolutely love it! The in-app features like setting my availability make it really easy to balance working full time with my love for dogs! The Barkly support team is always available to answer questions and provides great support - best of all, they really listen to feedback and truly want to make pet care the best possible experience for everyone involved! The transparency that the app provides is exactly the kind of accountability I would want for my own pets - I'll definitely be using Barkly the next time I go out of town! More...

Reviewed on Facebook

8 March 2019

What better way is there to earn money in doing something that you love? While I don't own any dogs, I love meeting dogs and seizing the opportunities to dog sit/dog walk them! As a Barkly dog walker for almost a year, Barkly provides outstanding services for both their clients and dog walkers. They make the process for dog walkers to communicate with dog owners and Barkly's Support staff a seamless process. Their app is also easy-to-use that serves to be a handy and convenient way for people to dog walking and pet sitting services. If you are looking for someone to walk your dog or care for your pets, Barkly is simply the best that will meet your needs. More...

Reviewed on Facebook

8 March 2019

I have nothing but good things to say about Barkly Pets! The first thing I noticed when applying as a walker was that the customer service was phenomenal. Barkly replies almost instantly and always has a walker + customer friendly service. They will hear you out and do their best to ensure that your dog (or dogs) have a wonderful walk. The application process consisted of a background check, training, and two different interviews to ensure that the customers are relying on credited walkers.

From the eyes of a walker, I can assure you that we want the best for your dog. If you would like to meet a walker, it is free of charge. Therefore, if you would prefer to greet a walker in person before they walk your dog, all you would have to do is request it in the app. Regardless, all walkers are trained and equipped to walk and care for your dogs. This company is great!
More...

Reviewed on Facebook

8 March 2019

Here’s what I can tell you about Barkly Pets, with experience as both a former walker and a former employee who worked closely with the founders and staff: their mission statement, “People’s pets should be cared for by someone who loves them as much as they do” is taken to heart. Every person at the company, starting with the three founders, truly feels that each dog in Barkly’s care is their own, and they will do everything in their power to make the customer’s experience what they would want as dogs owners themselves.

As a walker, I had a schedule that was as flexible as I wanted, and I felt fully supported every step of the way by the staff who was always just a text or call away, no matter what time of day it was or what the issue might have been. I also was always made to feel that my feedback on things actually mattered. I was shown that concretely in that every email or piece of feedback was answered promptly and thoughtfully, often by the founders themselves.

As an employee, I got to see firsthand how much the founders care and what genuinely good people make up the whole Barkly team. I got to see what motivates the company and how decisions are made; it is always with the question of how to improve the experience and with the best interest of walkers, customers, and pups in mind.

I’m about to be a new dog owner myself and am already feeling how hard it will be to trust my pup’s care to someone else when I can’t be home. I can tell you, though, that Barkly Pets will be my first call. I can’t imagine going to anyone else.
More...

Reviewed on Facebook

8 March 2019

I absolutely love Barkly. It's more convenient that other dog walking services thanks to its app; the walkers seem to genuinely care about dogs; and the prices are competitive. I used it in DC and am sad to have moved to a city that's still waiting on its Barkly presence. Fingers crossed that I can use this app again in the not-so-distant future! More...

Reviewed on Facebook

8 March 2019

I started using Barkly about 2 months ago, and I could not be happier. I love the ease of scheduling and paying, and the customer service is fabulous. Everyday I get a route map, picture of Snickers and a summary of the walk - which I love! My dog walker, Gail is very conscientious - and I trust her completely. Best decision I've made! More...

Reviewed on Facebook

8 March 2019

Great experience! I hurt my leg and couldn't walk my dog for several days. Walkers were responsive, sweet with my boxer, understanding of her leash reactiveness and took her on great walks. She was always happy and tired when she returned! Being able to see the map of their walk was a huge plus. Thanks Barkly Pet. Your service was invaluable! More...

Reviewed on Facebook

8 March 2019

Barkly is the perfect service for young professionals who work long hours, and who also need to squeeze in morning or evening workouts without having to feel guilty about leaving pets at home! Esp with the size of NYC apartments, it's a great amenity to let your dog get some exercise in during the day ;) More...

Reviewed on Facebook

8 March 2019

I am a biased reviewer as I have been working with Barkly for quite some time now, but I am also a user of the service and I couldn't be happier. I don't have a dog but I have an elderly cat who needs a lot of attention and special care. Barkly's walkers have taken care of my cat while I was out of town several times now and the peace of mind it has provided is just a godsend. I'm a very paranoid cat mom and being able to see exactly when and how she has been cared for while I'm away makes me happy I live in the future. More...

Reviewed on Facebook

8 March 2019

We started using Barkly when we adopted our then shy dachshund, and have loved our experience. I appreciated that our first walker was fantastic and continued to pick up our walk requests, so that our dog had consistency. When she wasn't available, we had two other great walkers who checked in to make sure that they knew what they needed to about our dog. Would highly recommend! More...

Reviewed on Facebook

8 March 2019

I have a very needy, very big great dane. We recently moved to DC and it was a tough transition. The Barkly team was everything for my dog! They helped me find the perfect walker, they listened to my concerns, they were SUPER quick and responsive. I ended up with an amazing walker who is flexible, helpful, and provides a ton of daily info. The app is great for scheduling, but also for the details that it gives for each walk. I love this company and the service they provide and their rates are competitive! Can't recommend them enough. More...

Reviewed on Facebook

8 March 2019

Wouldn't trust my dogs with anyone else! Barkly is the best dog walking service out there. The app is easy to use--it's consistently a seamless process. I know my dogs will always be in good hands, and I look forward to getting my post walk reports each and every time. I have 2 very different dogs--1 who will go with anyone, 1 who has major anxiety--and Barkly walkers manage to make it work for both of them. Thanks, Barkly! More...

Reviewed on Facebook

8 March 2019

I'm a new dog owner and I'm so grateful to have found Barkly to help me take care of my little guy. The app is so intuitive and my on-demand walk requests always get picked up almost immediately. I love the post walk report email that shows me my walker's route and includes a picture of my pup. The Barkly team's customer service is superb; they promptly answer every email/phone call/text to address any questions or concerns I have. I highly recommend them to anyone who ever needs dog walks in NYC! More...

Reviewed on Facebook

8 March 2019

Not only does Barkly treat the dogs they walk (full pun intended) as if they were their own, but their management and company ideals make it a great environment for us walkers as well! The best things by far about Barkly are the on-demand nature of the app, the fact that they only walk one dog at a time and the great staff to care for your beloved four legged friend. I would recommend it to anyone who is looking for a walker without any hesitation. More...

Reviewed on Facebook

8 March 2019

I have been a walker for Barkly for a few months now and can attest to the fact that it is an awesome company! They treat their walkers so well- we not only want to do our best for our customers, but we have a community that fosters accountability as well! It is evident how much the owners are invested. We are all personally vetted and trained by them, and their customer service is outstanding. I can't say enough good things about this company as a walker and as a future client once I no longer have the time to walk! More...

Reviewed on Facebook

8 March 2019

I've worked as a walker for several dog walking apps, and Barkly is my favorite by far. They care about keeping their walkers well compensated and feeling appreciated, and a happy walker leads to a happy customer. Rather than slash prices to increase volume, they're concerned with finding the best and retaining them, to provide the best customer experience. If you want to use an app that actually compensates their contractors well, Barkly is the one for you. More...

Reviewed on Facebook

8 March 2019

“I have been a walker for Barkly for a months and some change. I dig the company! They do right by their walkers and are willing to help you along the way. Each customer I interact with enjoys the company and the experience. The app functions pretty good as well. You receive notification when your phone is closed, which is helpful. The reports section is straight forward and the app is easy to use. Just wish it didn't drain my battery so much. The walkers are all vetted and go through training for the position. Covering customer service, for the client and the pet. They really care at Barkly and that's impressive !” More...

Reviewed on Facebook

8 March 2019

Great company to work for. I've been a walker for about 6 months. The app is extremely easy to navigate and use. The whole process of meet-and-greets and walks is very clear to both walkers and owners. Whenever I've had any question, support has been easy to reach and quick with an answer. Overall, really great company and fun working with. More...

Reviewed on Facebook

1 December 2018

They might be a "smaller" company compared to some, but they're cozy, they're trusthworthy, they'll treat you like family and you know you will be in good hands and not just the hands of big corporate money craze. They take care of their walkers and their clients equally. More...

Reviewed on Facebook

16 October 2018

I started using Barkly Pets a few months ago when my original dog walking service suddenly became unavailable in my area and have been very happy with the service ever since. My dog walker is amazing, always on time, takes excellent care of my boys, and is always communicating with me on how they are doing and any changes that need to be made to our walking schedule. Payment for services is very easy and extremely reasonable. Booking walks is also easy to do and if you have any questions that need to be answered, customer service is attentive and timely. I would highly recommend them to any dog owner looking for a reliable, affordable service. More...

Reviewed on Google Maps

14 October 2018

I love all of the Barkly dog walkers. It's so great knowing my pup is always in great hands.

Reviewed on Google Maps

12 October 2018

Incredibly reliable, responsive customer service. Barkly never disappoints

Reviewed on Google Maps

12 October 2018

I like Barkly a lot because it's easy to use and the service ensures that someone will always come to walk my pup. I don't have to worry if a dog walker has to cancel because the service will just find someone else - so it gives me peace of mind I might not have if I was just working with an individual walker.

There is still some room for improvement though. Many of the walkers don't seem to have much training and kind of just let the dog walk them. They're all really nice and if I provide some instructions they're good about that, but I'd feel more confident if i saw that they had read up some on dog training and handling before starting - I'd suggest adding some training programs for all new walkers to learn about basic positive reinforcement training, how to handle dogs on hot summer days, etc.

This takes me to my second point, which is that it's hard to find one or two walkers through the service who will come consistently. There's a lot of turnover, so we have someone mostly regular for a few months and then it seems to shift. Because I currently feel like i have to train every new walker, this can be a little frustrating. Sometimes we get new people randomly all through the week. I think that if I knew everyone working for the service had gotten significant training on how to work with dogs, I'd feel more comfortable with this. I shouldn't have to tell the walkers things like "don't let him walk you" or "please try to cover some distance so he gets exercise and don't just let him lead you in a circle around our building."

To be clear, all of the walkers take well to feedback and love my dog. I know he's in the hands of someone who cares. So I see this more as an issue where the company itself can improve by providing more training to new hires and ongoing training to regular staff. How fantastic would it be to have a walker who knew something about dog training and could work with your pup on any bad habits, was well trained on how to monitor for heat issues in the summer, and could ensure he was getting the exercise he needed?

Lastly, I'll say that I love that many walkers have texted me ahead of coming for the first time which I really appreciate that. I wish they all did it, because it makes me feel better to know who the person walking my dog is and have an open line of communication with them.
More...

Reviewed on Google Maps

11 October 2018

I love using Barkly Pets! Their customer service is always very responsive and helpful! I also like that I get the same consistent walkers each time. Highly recommend!

Reviewed on Google Maps

27 August 2018

they are truly dedicated to your animals and have a whole process that their walkers go through. great company!

Reviewed on Facebook

21 February 2018

Talk about great customer service! I had some concerns with my dog who is very energetic, but Barkley matched me with the perfect walker who my pupper adores. Get this! Do it!

Reviewed on Facebook

11 January 2018

Fantastic service for finding an everyday dog walker. Consistent, reliable, easy to use, responsive customer service what more can you ask for!! My Chloe adores her walker!

Reviewed on Facebook

24 September 2017

Signing up to be a dog walker with Barkly Pets has been the absolute best decision!!! Love all the dogs I walk!

Reviewed on Facebook

13 July 2017

Definitely the best company of its kind I've ever had the pleasure of working for.

Reviewed on Facebook

8 June 2017

I'm both a Barkly customer and walker. They're wonderful, reliable, and truly care about providing your pet with the best possible care.

Reviewed on Facebook

1 June 2017

I don't review things very often but I have been using Barkly pets for awhile now and I must say I love them! They have never missed a walk and are always willing to go above and beyond for you and your pet. Highly recommend!

Reviewed on Facebook

31 March 2017

Great Service. Always helpful and Never a problem.

Reviewed on Facebook

2 February 2017

Me and my pup love Barkley!! When I work long days my doggy can still get the attention she needs and I do not have to feel guilty. Thank you!

Reviewed on Facebook

2 February 2017

Once in a generation a dog walking service comes along and makes a paradigm shift, a quantum leap, a dynamic economic explosion into a poop bag. ...., changing everything you thought you knew about the world. Barkly takes the stress out of scheduling care for your pet with reliable friendly service. 5 stars! More...

Reviewed on Facebook

4 October 2016

I came across this site by pure accident looking for someone to walk my little man on very short notice. What a life savior. Used it twice in one day out of necessity & was extremely pleased. From the phone call I received to help me get started to the 2 walkers everything was perfect. I'm sure Cooper was just as happy as his Mom was. Will be using these guys often. Thanks More...

Reviewed on Facebook

15 August 2016

The folks at Barkly are friendly, great with our pup, and very prompt to service requests. They also reply very quickly to emails! Thanks guys!

Reviewed on Facebook

27 June 2016

Absolutely the best dog walking service in DC! They are so great with my pup, very attentive and always give me a great update after each walk. The app is super user friendly and the Barkly team is extremely responsive and helpful. More...

Reviewed on Facebook

15 April 2016

I love everything about Barkly. My dog means the world to me, so only the best will suffice. The app is great and the walkers are knowledgeable and caring. My dog, Kingsi, comes to work with me, but Barkly provides a great, flexible service for him to get some exercise while I stay productive. More...

Reviewed on Facebook

14 January 2016

I love this service!!!! The walkers are amazing. I get thoughtful notes after with what happened and how my dogs are doing. I love the automated post walk email and how easy it is to use the app. Great value and superior customer experience!! More...

Reviewed on Facebook

14 January 2016

These guys are so good, flexible, provide excellent customer service. My dog is so happy - he is worn out and blissfully content after his walks.

Reviewed on Facebook