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ATR Limousine

Malden Centre, Massachusetts

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5/5

141 customer reviews

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27 September 2019

ATR Limo was prompt & professional. Our limo driver, Bobby, was a gem & so much fun! The limo was new, clean, and equipped with all the amenities. Such a nice wedding day treat!

Reviewed on WeddingWire

23 September 2019

Super easy and enjoyable ride! We booked a Mercedes Sprinter from ATR to take 14 of us downtown for dinner for my husband's 50th. Looked just like a limo inside. Service was impeccable! They even gave us fresh glasses for our nightcap on the ride home! FYI-- 14 adults in the Sprinter was super cozy. We had 12 on the way home and it was just right; I would say 10 people is optimal for some breathing room. More...

Reviewed on Yelp

22 September 2019

Hands down, this company is THE best.  John was more than helpful and always got back with me immediately.  Drivers are very caring and extremely helpful.  Great owner, wonderful company and wonderful drivers.  Vehicles were superb too!! More...

Reviewed on Yelp

11 August 2019

I hired ATR Limousine for my daughter's wedding this past April 2019. Sorry this review is a little late, but I did want to acknowledge their outstanding service.   We had an excellent experience with John and his company. Everything couldn't have gone smoother.  John was in touch with me before the wedding and even called me personally about a week before to confirm the event.  There were two pickups and drops offs that day.  The limousines were on time, beautiful, clean and John and his other driver were courteous and very helpful.  It was sprinkling when they arrived to pick up the bride and bridesmaids and the drivers came to the door with umbrellas!  They were terrific in picking up the groom and his groomsmen at their hotel and even gave the groomsmen an opportunity to take some pictures in front of the limos.  We were all very happy.  I would not hesitate to call on them again.  I recommend them to anyone looking for an excellent experience on their wedding day! Thank you John. More...

Reviewed on Yelp

10 April 2019

These guys know service!I know the other reviewers agree, but when I find a company that really respects and cares for their customers I want to publicly acknowledge that. John was great at scheduling the ride and Bobby was an absolute gem of a person. I am so happy that we started our trip to Boston with a ride from Boston Logan to our hotel with Bobby. More...

Reviewed on Yelp

25 February 2019

ATR Limo was a great experience, Totally work it
I would strongly suggest using ATR for all your Limousine needs

Reviewed on Facebook

25 February 2019

You wont be disappointed. Picked us up on time, was very accomodating and professional

Reviewed on Facebook

25 February 2019

Incredible service and attention to detail! I used the Navigator Stretch for my wedding and it was perfect. The car was clean and John was there with plenty of time to get us to the church. I have used them for several other occasions and night outs. Always excellent service! More...

Reviewed on Facebook

25 February 2019

Updated 1/1/18:
I've used ATR Limousine several times now and usually for rides to and from the airport. First, I want to highlight my most recent experience with ATR, which was the result of having two tire blowouts on my way back to Boston after the Christmas holiday. I found myself stranded on the Massachusetts Turnpike at night in almost 0° weather and since I was about 30 mins from home I figured I would try ATR first before taking a chance on a taxi service as this was an extended trip. So, I called and left them a message explaining the situation and the owner, who was so wonderful, returned my call within minutes. Their service is available 24/7, but as they had no jobs at that particular time (late at night), no one was on the road. However, that didn’t stop the owner from insisting that he would make arrangements for me, including coming out himself if necessary. As it turns out, my favorite driver (Bobby) was available and he was en route to my location within minutes. His timing couldn’t have been better as he arrived just as the tow truck was loading up my car. Also, I was able to bring everything I needed from my car, including the luggage, since the Lexus that transported us is very spacious and comfortable with ample trunk space.

I can’t thank ATR enough for taking care of us and going out of their way late at night. I said it before this most recent experience and I will say it again, I am a customer for life! My previous review of ATR is listed below:

First and foremost, they are on time (always waiting for me, not the other way around) every single time. I won't book with anyone else because I don't have to think twice about whether someone will be waiting for me when I land at the airport at 5am or 11pm. And that person waiting has always been Bobby, who is absolutely the best part of the deal as far as I'm concerned. He remembered me (and my husband) along with the previous conversation we'd had from a year ago! Being able to chat as if he had driven us only yesterday made for a great ride home and I look forward to many more of these great trips. My husband also had another driver to the airport recently, and while I regretfully do not remember the name of the driver (although I want to say it was Jay), he was very professional and my husband was very happy with the service. ATR has an easy to use quote system online with the ability to create an account and keep track of quotes/invoices which is very helpful when traveling for business. They're also easy to work with through email and when we recently had a card cancelled due to being flagged for fraud while we were traveling, they were wonderful in contacting us and getting updated payment information (we had a horrible experience with the credit card company and the fact that ATR was so pleasant about the situation really made a difference). I highly recommend this company and look forward to being a customer for a long time to come.
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Reviewed on Facebook

15 February 2019

PART ONEI was concerned about flying into Boston Logan during a major weather alert for Boston so I contacted a few car services in the area prior my trip this week. Within a few minutes of requesting a quote from ATR, during the middle of the night by the way, John the Operations Director of the company, answered all my texts promptly and booked my reservation. If there's one thing I consider myself an expert at it's traveling and finding the best services, hotels and airlines to not just use but frequent. I was so nervous about my trip to the greater Boston region because of the travel alerts of a snow storm that finding the most reliable and safe service to use was my top priority.Thank goodness. Thank goodness. And one more time, thanks goodness that I got connected with John. Not only did I easily book my airport transport with him to pick me up from Boston Logan but he was able to provide me transportation all the way to Portsmouth, New Hampshire. This of course during a slippery, slidey snow day.When I arrived in Boston the plane was stuck on the runway for about 30+ minutes and then when I got down to the baggage area that too was delayed. All along the way, from when I arrived to when he picked me up John and I kept in communication via text. I kept him updated about the delays and he kept assuring me that he would be there to pick me up when I finally got my luggage. As a woman traveler who's travelled all over the world, finding a reliable and safe form of transportation is a necessity as I usually travel alone and frequently arrive and travel during the red eye time periods.When I finally got my luggage John directed me to which door to go through and one cross walk later, there he was. Dressed beautifully in a suit jacket and tie and with a friendly  smile, John took my bag and opened the door into a beautiful and spotless clean Lexus. I was so relieved and thankful because while I was picking up my luggage there were loads of people that didn't have transportation that night because there were a lack of Ubers in the area due the snow storm.It was snowing like crazy and the roads were slick and surely, safely and slowly John drove me to Portsmouth, New Hampshire were my meeting was scheduled for the next day. While I was on pins and needles the entire way to New Hampshire because of the snow storm, John kept his eyes on the road, entertained me with Bostonians do's and dont's and skillfully and carefully maneuvered us through the snow and ice. I arrived at the hotel in New Hampshire nice and safe and ready for the next day.PART TWOI was in Portsmouth for a few days and was so thrilled with the service and care I received that, I booked a round trip back from Portsmouth to Boston Logan. On this round, John texted me the day before and told me that Jay his best driver would be picking me up. Paranoid that I would be stuck in Portsmouth with no way to get back I asked John for Jay's number so I could confirm he would be coming. John texted back Jay's number and within a few minutes, I was confirming with Jay that he would get me at 7:30 AM the next morning.As a world traveler you always have to be prepared and to also double check your itinerary especially since I knew I was on an over sold flight back to Phoenix. Getting to the airport on time was a priority for me and since Boston can sometimes be traffic challenged, I was all about being on time.This morning as I was checking out of my hotel, 30 minutes before pick up time Jay texted me and told me he was already in the area. WHEW!Yipee! A car service and team that meets exactly what I'm looking for. Jay came into the hotel, picked me up, whisked me off into a shiny, clean Suburban and voila off to Boston we went.Jay like John was the ultimate professional, as former Marriott corporate executive he knew how to deliver exceptional customer service. Jay was friendly, conversational and I truly enjoyed what seemed like a short ride from Portsmouth, New Hampshire to Boston Logan.So if you're a business traveler. solo woman traveler or anyone searching for an outstanding customer service experience, use ATR Limo for your Boston, NYC and car service needs. The team delivers world class service, the cars are clean, updated, sleek and are stocked with water and most of all they are good, reliable drivers that will keep you safe.Thanks John and Jay for making my short stay in Boston pleasant and taking care of all the details.You guys are awesome and I will use you every time I do business in Boston! More...

Reviewed on Yelp

6 January 2019

Bobby was great! We used them for to and from the airport with 2 kids and the kids thought he was funny and made the car ride with 2 overtired kids great!

Reviewed on Yelp

27 June 2018

Great experience going to Xfinity center. Our driver was so nice and helpful! Would definitely use again.

Reviewed on Yelp

29 April 2018

This was by far the absolute best experience in a long time. From the ease of booking to the quality of the driver and vehicle.  Jay the driver was accommodating and a joy. They are getting our business going forward for sure. More...

Reviewed on Yelp

30 January 2018

We had to book transportation at the very last minute on a cold and wet day to shuttle guests from the hotel to the wedding venue a mere 2 blocks away.  The dispatcher could not have been more reassuring and helpful, which took added stress off us on a hectic day.  The driver was prompt, courteous and accommodating. Highly recommended! More...

Reviewed on Yelp

1 January 2018

I've used ATR Limousine several times now and usually for rides to and from the airport.  First, I want to highlight my most recent experience with ATR, which was the result of having two tire blowouts on my way back to Boston after the Christmas holiday.  I found myself stranded on the Massachusetts Turnpike at night in almost 0° weather and since I was about 30 mins from home I figured I would try ATR first before taking a chance on a taxi service as this was an extended trip.  So, I called and left them a message explaining the situation and the owner, who was so wonderful, returned my call within minutes. Their service is available 24/7, but as they had no jobs at that particular time (late at night), no one was on the road.  However, that didn't stop the owner from insisting that he would make arrangements for me, including coming out himself if necessary.  As it turns out, my favorite driver (Bobby) was available and he was en route to my location within minutes.  His timing couldn't have been better as he arrived just as the tow truck was loading up my car.  Also, I was also to bring everything I needed from my car, including the luggage, since the Lexus we were picked up by is very spacious and comfortable with ample trunk space.I can't thank ATR enough for taking care of us and going out of their way late at night. I said it before this most recent experience and I will say it again, I am a customer for life!  My previous review of ATR is listed below in its entirety:First and foremost, they are on time (always waiting for me, not the other way around) every single time.  I won't book with anyone else because I don't have to think twice about whether someone will be waiting for me when I land at the airport at 5am or 11pm. And that person waiting has always been Bobby, who is absolutely the best part of the deal as far as I'm concerned. He remembered me (and my husband) along with the previous conversation we'd had from a year ago!  Being able to chat as if he had driven us only yesterday made for a great ride home and I look forward to many more of these great trips.  My husband also had another driver to the airport recently, and while I regretfully do not remember the name of the driver (although I want to say it was Jay), he was very professional and my husband was very happy with the service.  ATR has an easy to use quote system online with the ability to create an account and keep track of quotes/invoices which is very helpful when traveling for business.  They're also easy to work with through email and when we recently had a card cancelled due to being flagged for fraud while we were traveling, they were wonderful in contacting us and getting updated payment information (we had a horrible experience with the credit card company and the fact that ATR was so pleasant about the situation really made a difference).  I highly recommend this company and look forward to being a customer for a long time to come. More...

Reviewed on Yelp

14 December 2017

We can't thank ATR limo for being so flexible for our recent wedding! We required different cities and a couple of stops in between and ATR didn't even hestitate to agree. We knew we were in good hands as soon as we booked ATR. I recommend them time and time again! More...

Reviewed on WeddingWire

12 December 2017

John of ATR Limo was absolutely perfect for transportation to my wedding venue. His pricing was very similar to other limos I looked into and he was extremely responsive when scheduling the ride. He also left a detailed message the night before to confirm the appointment (acknowledging a call back was not necessary, particularly with so many things on my plate, haha). He arrived early, congratulated me, and helped reassure me that he'd help me get in and out of the limo without damaging my gown. He also supplied my friends with ample water and champagne. It was a smooth and pleasant ride. I couldn't ask for a better limo driver, particularly on our big day! More...

Reviewed on WeddingWire

12 December 2017

John of ATR Limo was absolutely perfect for transportation to my wedding venue. His pricing was very similar to other limos I looked into and he was extremely responsive when scheduling the ride. He also left a detailed message the night before to confirm the appointment (acknowledging a call back was not necessary, particularly with so many things on my plate, haha). He arrived early, congratulated me, and helped reassure me that he'd help me get in and out of the limo without damaging my gown. He also supplied my friends with ample water and champagne. It was a smooth and pleasant ride. I couldn't ask for a better limo driver, particularly on our big day! More...

Reviewed on Yelp

5 December 2017

Excellent service. Highly Professional drivers. Great vehicles. Super helpful with wedding logistics. Really made our wedding event start off on the right foot. Responded so well to even our last minute changes. Superb all around! More...

Reviewed on WeddingWire

5 December 2017

Our driver Dave was excellent! He was on time and was very personable for our wedding. My wife and Our family loved the limo. It was detailed and very clean. The Lincoln MKT was very stylish and drew compliments from our friends and family at the wedding. Excellent service at a great price. Thank you ATR Limo! More...

Reviewed on WeddingWire

5 December 2017

Excellent service! We used ATR limo for our wedding a couple weeks ago and the limo(Lincoln MKT) was beautifully detailed and clean. The driver was on time and very personable. Excellent price as well! More...

Reviewed on Yelp

16 September 2017

We had an amazing experience with ATR limousine! The driver, Dave, was absolute gem and a big head with my bridesmaids!!

Reviewed on WeddingWire

2 September 2017

My wife and I were incredibly lucky to have ATR provide transportation services for our wedding. Not only was John incredibly accommodating to our needs, their drivers were on-time and professional. I would highly recommend them for all events. Our limo and small coach buses were clean and in great shape. We were truly impressed! More...

Reviewed on WeddingWire

17 June 2017

We contracted with ATR in June for my younger daughter's wedding after having experienced their fabulous service for my older daughter's wedding 3 years ago. John and his team were courteous, professional, and so responsive to our needs--we had buses and limos picking up and departing at various locations, and ATR delivered on every detail. John was a great problem solver and took a personal interest in making sure everything went smoothly as promised. They are a 5 star vendor for sure. More...

Reviewed on WeddingWire

6 June 2017

The service was great and the drivers were fabulous.

Reviewed on WeddingWire

6 June 2017

Jay was extremely professional, courteous, patient, and accommodating! Highly recommended! John in the booking office was tremendous as well.....THANK YOU!

Reviewed on WeddingWire

6 June 2017

The perfect experience all around! Choosing ATR Limousine was by far one of the best decisions we made for our wedding day. When it came time to find a transportation vendor, ATR really stood out. They were friendly, accommodating, and flexible. Their drivers and staff made every step leading up to our wedding day easy. Not only did they confirm all of the details of the wedding day multiple times before the day arrived, but they constantly reassured us that they would be exactly where we needed them when we needed them there. They did not disappoint! They made moving from one point to another so incredibly comfortable. When they arrived to pick up myself and my bridesmaids, the drivers were so professional and friendly. They both brought umbrellas to help my bridesmaids avoid the rain and they were so gentile with helping me get in and out of the cars with my dress. They were early to pick us up and got us to the church and the reception with time to spare. The vehicles they provided were pristine. They were incredibly well-kept and made my entire bridal party feel like celebrities. I could not have asked for a more ideal experience! More...

Reviewed on WeddingWire

6 June 2017

We would recommend ATR limo to anyone looking for great service for their day! John coordinated everything we needed and responded to emails within hours every time. He even called a few days before to confirm every small detail which made me feel so much better the day of! They were super accommodating with making multiple trips between locations as we had a lot of shuttling to do before hand with pictures and quite a large bridal party (I had other places tell me I had to pay for a larger limo when that just seemed crazy for the 3 mile drive we had).
Our driver Jim was fantastic, so sweet and extremely helpful with coordinating all of us (and my crazy dress!) once we got to the church. He kept in touch with the groom and I all day via cell phone to be sure we were always in the loop regarding traffic etc.
Every aspect of dealing with ATR was great, we would highly recommend them!
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Reviewed on WeddingWire

6 June 2017

The driver for our wedding was awesome!! Funny, prompt, even gave us some photography posing tricks! Would definitely recommend!

Reviewed on WeddingWire

6 June 2017

Impeccable service and value! The over-sized Lincoln Navigator limo was beautiful, clean, and well-stocked. The driver was on time, helpful, and patient! I appreciated that ATR took the time to confirm the details with me the evening before our event. I can't recommend this vendor enough. They are the best. More...

Reviewed on WeddingWire

6 June 2017

We did not end up using their service due to a blizzard hitting the day we were scheduled for. John was incredibly courteous, making every effort to accommodate us despite the weather conditions and only canceling for our own safety. He was responsive and professional throughout the entire process from my initial call to the night of. I was even refunded my deposit within days. I would recommend him to everyone. More...

Reviewed on WeddingWire

6 June 2017

Professional, great guy. Pick up and Drop off were difficult areas, no sweat for John. You can trust he'll get you in there on time and not have to stress over it when so many other things are going on.

Reviewed on WeddingWire

6 June 2017

You cannot go wrong with ATR Limo. They were perfect for our wedding day. On time, professional, and their cars are very nice. Highly recommend!

Reviewed on WeddingWire

6 June 2017

Driver was pleasant courteous punctual and accommodating.

Reviewed on WeddingWire

6 June 2017

Working with John was a pleasure and he got back to me immediately. There were no hidden fees and everything was exactly as we had planned. We got a limo and a Rolls for our wedding without any issues. Both cars were well maintained and exactly what we wanted. John was even our driver and he was just as nice in person as he was over the phone/in emails. I would definitely use ATR again and highly recommend them. More...

Reviewed on WeddingWire

6 June 2017

ATR Limousine was a major factor for our wedding in metro Boston going as well as it did. When doing the initial booking, they worked with me to find the optimal vehicle and pricing point that would provide us what we sought at the best price. Deposits and documentation were handled quickly and efficiently. Our driver was incredible, handling the assignment of driving the groom's party from Cambridge to Norton and back then having to drive back down to Bridgewater to pick up the bride and her family and drive them to Boston with aplomb. Our limo was pristine, and the champagne to toast our special day immediately after the ceremony was greatly appreciated. Every single time milestone we had in mind was met, even accounting for Boston traffic that weekend. Even the bride's father remarked later that he had originally not been in favor of a city wedding, but the limo ride into the city made the day not only stress free for him but very enjoyable. We wish to convey our thanks to ATR limousine for helping make our day special and memorable for all! We highly recommend them for your wedding, and will certainly look to work with them again when we are in the area! More...

Reviewed on WeddingWire

6 June 2017

Rolls Royce was beautiful, on time service and courteous and excellent driver

Reviewed on WeddingWire

6 June 2017

We rented the lovely Rolls Royce for myself and my parents to ride in to the wedding, and two 10 passenger stretch limo's for my wedding party/and parents post wedding, while my husband and I rode in the Rolls to the reception.
All drivers were friendly and so professional!!! John, drove the Rolls and he was so helpful, knew when to bring out the tissues for me pre and post wedding! He even fluffed my dress when I walked into the church with my dad!! Everyone had an amazing time in the limo's and we arrived everywhere on time, even for the fourth of July weekend!! Champagne toast awaiting us after the church!! Amazing value for an unbeatable cost!!!!
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Reviewed on WeddingWire

9 December 2016

We have used ATR 5 years in a row and never been disappointed. Their service is excellent, and they are always early to all of their appointments. Jay is exceptionally good and treats each customer with respect. We will continue to use ATR and recommend them to anyone in the area! More...

Reviewed on Yelp

19 November 2016

For an individual or couple looking to excellent service, prompt replies and the most bang for the buck... highly recommend ATR! We had three limos for our event and the drivers were courteous, adaptable and professional! More...

Reviewed on WeddingWire

7 November 2016

David was my driver for my October 22, 2016 wedding and he was amazing!!  Highly recommend ATR for any event!!  David was attentive and so helpful especially since it was raining that day.  I have elderly parents and he was so good to them.  Out of all the vendors I used for my wedding, this was the best service and we all had a great experience!!! More...

Reviewed on Yelp

22 October 2016

John the office manager was extremely responsive and easy to work with. My wedding was last minute but he was able to confirm his team's availability immediately and answered every phone call/email I had regarding logistics same day (even on a Sunday). The limo we hired arrived on time and in near mint condition. Our Driver, Jay, was probably the best dressed in our entire group in a sharp tux! I can not say enough good things about ATR.

Jay was flexible enough to make 3 round trips between my hotel and the ceremony location so that we only needed to provide the single limo for guest transportation (only 20 guests). He was prompt , courteous, and professional. He even dropped our photographer back at her car at the end of the night.

He responded to every text message in a matter of minutes had a bottle of champagne waiting for us in the back.
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Reviewed on WeddingWire

16 October 2016

We had John as a driver. He was simply fabulous. He arrived about a half hr early, just to make sure we had plenty of time. Supplied us with 2 bottles of champagne. The Limo itself was beautiful and spotless. We had a quick rain shower, John was prepared with an oversized umbrella. John is a very seasoned limo driver who made our special day a breeze. More...

Reviewed on WeddingWire

8 October 2016

We rented the limo for the full day, 9 hours, and John came back with an extremely reasonable price. David was our limo driver for the wedding day. He was amazing!! He went above and beyond assisting us with everything from fixing my dress to assisting with my father who has difficulties walking. I could not have asked for more. Made my wedding day go smoothly and with no stress. Thank you!!! More...

Reviewed on WeddingWire

25 September 2016

We could not have been happier with our experience with ATR from the office communication to the driver and car it could not have been better. We would not hesitate to to recommend ATR to our friends and family More...

Reviewed on WeddingWire

6 August 2016

I called ATR fairly last minute for our wedding yesterday and they were so accommodating and helpful! I loved that they kept in contact, so I was never left wondering if we were on the same page! They are Priced competitively and the driver, Jay, as well as John, who we booked with were Great! We will use them again for sure! The limo was also gorgeous, champagne was delicious and the ride was smooth as could be! A+ all around! More...

Reviewed on Yelp

9 July 2016

ATR limousine was wonderful to work with! John always answered all questions and made sure everything was up to date and all information was correct. The drive was wonderful and friendly and helped everyone in and out! I would highly recommend working with ATR for any of your needs! More...

Reviewed on WeddingWire

2 July 2016

I cannot say enough good things about ATR. They were amazing from start to finish. John was responsive and accommodating to all my emails and last minute additions and changes. Our drivers showed up early and were incredibly professional, friendly, and a pleasure to be around. They helped calm my nerves, and even showed me how to hold my bouquet properly. They had water for the nervous bride and champagne for the happy newly weds! The cars were immaculate. The whole experience was stress-free. I would recommend them to anyone and will use them exclusively for any of my future transportation needs. More...

Reviewed on WeddingWire

4 June 2016

ATR was wonderful; our driver was thoughtful in ensuring that everyone was inside the church before I exited the limo (i.e . so that no one would see me). He also helped me enter and exit the limo, not an easy task given my dress. I highly recommend their services! More...

Reviewed on WeddingWire

28 May 2016

I had no issues with ATR Limo. John was very easy to coordinate the days transportation with. All of the drivers that were involved were nice, funny, and professional. No issues whatsoever.

Reviewed on WeddingWire