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Arrow Animal Hospital and Grooming

Peoria

(64)
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Reviews (64)

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5/5

64 customer reviews

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31 August 2022

Everyone in your office from your sister office to the ladies upfront in your office helped save my dogs life. Thank you!! ! Thank you!! Thank you!!! You guys were fantastic and we couldn’t be happier. If I could give you higher than a 10 I would. It’s impossible to find a good vet let alone a phenomenal vet that offers payment plans. You’re good human beings and fighting the good fight!! Keep up the good work. You really being a sense of community to the valley that is desperately needed. More...

Reviewed on Facebook

31 August 2022

Everyone in your office from your sister office to the ladies upfront in your office helped save my dogs life. Thank you!! ! Thank you!! Thank you!!! You guys were fantastic and we couldn’t be happier. If I could give you higher than a 10 I would. It’s impossible to find a good vet let alone a phenomenal vet that offers payment plans. You’re good human beings and fighting the good fight!! Keep up the good work. You really being a sense of community to the valley that is desperately needed. More...

Reviewed on Facebook

26 August 2022

I miss Arrow Animal Hospital so much! We moved in May and have had several needs for our animals since our move. We just can’t find anything comparable to Arrow. I don’t even know how many years we’ve been taking our animals there but my guess is well over ten! I will definitely be making the 4 hour round trip for any future surgeries for my animals. Best place EVER for all veterinarian needs. More...

Reviewed on Facebook

26 August 2022

I miss Arrow Animal Hospital so much! We moved in May and have had several needs for our animals since our move. We just can’t find anything comparable to Arrow. I don’t even know how many years we’ve been taking our animals there but my guess is well over ten! I will definitely be making the 4 hour round trip for any future surgeries for my animals. Best place EVER for all veterinarian needs. More...

Reviewed on Facebook

25 August 2022

made both me and my animal feel very comfortable and answered all my questions. very friendly atmosphere and easy to see that the people working there truly care about animals and their owners.

Reviewed on Facebook

25 August 2022

made both me and my animal feel very comfortable and answered all my questions. very friendly atmosphere and easy to see that the people working there truly care about animals and their owners.

Reviewed on Facebook

7 August 2022

After visiting with you I have no idea why we stayed at Banfield for so long. We were given quick service and everyone was so nice and friendly.

I want to specifically point out the tech we had, Cynthia. She brought in coloring pages for my 3 year old, when I found out I could pay today and not have to go on a payment plan she was happy to change it even though she had already done all the work. She also helped me out to the truck, holding Gaia and my 3 year old’s hand while I got my 3 month old in the truck and helped get everyone in. She then texted me when I was home and not crazed to schedule a follow up. Never in my life did I receive so much care. I am so grateful.
More...

Reviewed on Facebook

7 August 2022

After visiting with you I have no idea why we stayed at Banfield for so long. We were given quick service and everyone was so nice and friendly.

I want to specifically point out the tech we had, Cynthia. She brought in coloring pages for my 3 year old, when I found out I could pay today and not have to go on a payment plan she was happy to change it even though she had already done all the work. She also helped me out to the truck, holding Gaia and my 3 year old’s hand while I got my 3 month old in the truck and helped get everyone in. She then texted me when I was home and not crazed to schedule a follow up. Never in my life did I receive so much care. I am so grateful.
More...

Reviewed on Facebook

17 July 2022

Loved our appointment with our veterinarian who was amazing with our Luna! Also the nurse who had no problem showing us the second time how to take care of Luna's ear.

Reviewed on Facebook

17 July 2022

Loved our appointment with our veterinarian who was amazing with our Luna! Also the nurse who had no problem showing us the second time how to take care of Luna's ear.

Reviewed on Facebook

26 April 2022

Love the people here and the care for my fur babies! They took their time to explain things to me and helped set me up with a payment plan! My babies are all up to date and healthy! More...

Reviewed on Facebook

26 April 2022

Always at least a 20 min wait to been if you are lucky. Usually over 30 min. Service is expensive especially for being made to wait so long. Vets are knowledgeable.

Reviewed on Facebook

26 April 2022

Love the people here and the care for my fur babies! They took their time to explain things to me and helped set me up with a payment plan! My babies are all up to date and healthy! More...

Reviewed on Facebook

26 April 2022

Always at least a 20 min wait to been if you are lucky. Usually over 30 min. Service is expensive especially for being made to wait so long. Vets are knowledgeable.

Reviewed on Facebook

25 April 2022

We have a 12 year old dog that was not doing well and we took him in and he saw Dr Kang and it was the best experience ever. He got down on the floor with our dog and also took time explaining everything and then later that day called us to check on him. More...

Reviewed on Facebook

25 April 2022

We have a 12 year old dog that was not doing well and we took him in and he saw Dr Kang and it was the best experience ever. He got down on the floor with our dog and also took time explaining everything and then later that day called us to check on him. More...

Reviewed on Facebook

23 April 2022

Discuss everything first. Go over pricing to help decide your course of action. Treat pet. Reiterate what was done. Explain any paperwork or any allergic reactions to watch for. . Make sure you understand everything & ask if you have questions. They text me the following day to make sure my dog wasn't having a reaction to shots she she received. Wonderful, straight forward, great customer service, always been great with all my pets to the end. Love this place! More...

Reviewed on Facebook

23 April 2022

Discuss everything first. Go over pricing to help decide your course of action. Treat pet. Reiterate what was done. Explain any paperwork or any allergic reactions to watch for. . Make sure you understand everything & ask if you have questions. They text me the following day to make sure my dog wasn't having a reaction to shots she she received. Wonderful, straight forward, great customer service, always been great with all my pets to the end. Love this place! More...

Reviewed on Facebook

20 April 2022

Dr. Jenkins was so patient with my fearful dog and showed a genuine interest in her well being. Thank you’

Reviewed on Facebook

20 April 2022

Dr. Jenkins was so patient with my fearful dog and showed a genuine interest in her well being. Thank you’

Reviewed on Facebook

18 April 2022

We love Arrow Animal Hospital! We’ve been going here for 25+ years and recommend them all the time!

Reviewed on Facebook

18 April 2022

We love Arrow Animal Hospital! We’ve been going here for 25+ years and recommend them all the time!

Reviewed on Facebook

30 March 2022

treated my BFF with love and kindness that she deserves. very professional

Reviewed on Facebook

30 March 2022

treated my BFF with love and kindness that she deserves. very professional

Reviewed on Facebook

26 February 2022

because they only want what's best care for your pet

Reviewed on Facebook

26 February 2022

because they only want what's best care for your pet

Reviewed on Facebook

3 February 2022

There are appropriate words to express how much your teams care and compassion for both Scooby and our family means to us❤️ Being a rescue pup Scooby started his life in a shelter and has had multiple visits to different facilities for puppy shots, neuter, and vet check…he hates the car but he loves visiting people…still your facility is the first time I have seen him not look absolutely scared to death in an exam room which speaks volumes to me as did your genuine care and concern for our sweet boy! Dr Sherrill did an amazing job as did the rest of the staff communicating with me, providing information and options then keeping me updated on Scoobys progress through surgery and after! Every owner speaks to what their furry family member means to them but this boy is truly incredibly special and has brought so much genuine joy and happiness in our family there is no price I could ever pay to adequately express what your care of him means to us! The fact that you work with your family’s on payment plans and very reasonably priced services speaks volumes about your integrity in providing services for our beloved pets as well and is another way you show that you are in the business your are in for all the right reasons! We drove almost an hour to bring Scooby to you for the above reasons! The compassion, skill and service we witnessed is the reason I would continue to drive past so many vet offices to bring him back to you! As a medical person I saw a level of care that sadly exceeds efforts of many of our human health providers and sets an example anyone caring for the most vulnerable members in our society would do well to learn from! Thank you will never be enough but from the bottom of our hearts we sincerely thank you for your care of Scooby but even more so for your genuine care and compassion for him❤️ Competency can be found in many places but competency combined with genuine concern and compassion…that is priceless! More...

Reviewed on Facebook

3 February 2022

There are appropriate words to express how much your teams care and compassion for both Scooby and our family means to us❤️ Being a rescue pup Scooby started his life in a shelter and has had multiple visits to different facilities for puppy shots, neuter, and vet check…he hates the car but he loves visiting people…still your facility is the first time I have seen him not look absolutely scared to death in an exam room which speaks volumes to me as did your genuine care and concern for our sweet boy! Dr Sherrill did an amazing job as did the rest of the staff communicating with me, providing information and options then keeping me updated on Scoobys progress through surgery and after! Every owner speaks to what their furry family member means to them but this boy is truly incredibly special and has brought so much genuine joy and happiness in our family there is no price I could ever pay to adequately express what your care of him means to us! The fact that you work with your family’s on payment plans and very reasonably priced services speaks volumes about your integrity in providing services for our beloved pets as well and is another way you show that you are in the business your are in for all the right reasons! We drove almost an hour to bring Scooby to you for the above reasons! The compassion, skill and service we witnessed is the reason I would continue to drive past so many vet offices to bring him back to you! As a medical person I saw a level of care that sadly exceeds efforts of many of our human health providers and sets an example anyone caring for the most vulnerable members in our society would do well to learn from! Thank you will never be enough but from the bottom of our hearts we sincerely thank you for your care of Scooby but even more so for your genuine care and compassion for him❤️ Competency can be found in many places but competency combined with genuine concern and compassion…that is priceless! More...

Reviewed on Facebook

20 January 2022

I cannot say enough good things about this staff!! From the start bringing out a gurney to help Remington into the clinic to the follow up call by Dr. Prejs it was a great experience. Listening to my concerns and formulating a care plan for my old girl was done with expertise and compassion. Thank you all!!! From me and my Remy G. More...

Reviewed on Facebook

20 January 2022

I cannot say enough good things about this staff!! From the start bringing out a gurney to help Remington into the clinic to the follow up call by Dr. Prejs it was a great experience. Listening to my concerns and formulating a care plan for my old girl was done with expertise and compassion. Thank you all!!! From me and my Remy G. More...

Reviewed on Facebook

19 January 2022

We were able to get an appointment in a timely fashion. We were welcomed immediately & were taken to an exam room where we were seen in about 20 minutes (several other patients were being seen so we waited our turn). Friendly, professional staff explained the situation & gave us options as to how we wanted to care for Arisa. More...

Reviewed on Facebook

19 January 2022

We were able to get an appointment in a timely fashion. We were welcomed immediately & were taken to an exam room where we were seen in about 20 minutes (several other patients were being seen so we waited our turn). Friendly, professional staff explained the situation & gave us options as to how we wanted to care for Arisa. More...

Reviewed on Facebook

12 January 2022

Billie is an awesome groomer. We appreciate her so much!! And our cat Deiter thinks she’s awesome, when he’s in a good mood, haha!

Reviewed on Facebook

12 January 2022

Billie is an awesome groomer. We appreciate her so much!! And our cat Deiter thinks she’s awesome, when he’s in a good mood, haha!

Reviewed on Facebook

6 January 2022

Great staff! Great care for my pup!

Reviewed on Facebook

6 January 2022

Great staff! Great care for my pup!

Reviewed on Facebook

1 January 2022

Took great care of my baby girl and me feel comfortable with leaving her there. Thank you

Reviewed on Facebook

1 January 2022

Took great care of my baby girl and me feel comfortable with leaving her there. Thank you

Reviewed on Facebook

29 December 2021

This hospital is amazing. A sister Veterinarian placed a mass email for emergency surgery for our pup, Meisha. This was smack in the middle of the Holiday season. Arrow reached out, immediately, and said. "We can help your baby". Emerg surgery happened 4hrs later. Not only quick, but pampered my terrified Meisha dog. The surgeons and Staff are thee best! I love them, cuz they loved Meisha. I will be transferring all my furry family to Arrow Vets on Thunderbird! Very reasonable rates, to boot! More...

Reviewed on Facebook

29 December 2021

This hospital is amazing. A sister Veterinarian placed a mass email for emergency surgery for our pup, Meisha. This was smack in the middle of the Holiday season. Arrow reached out, immediately, and said. "We can help your baby". Emerg surgery happened 4hrs later. Not only quick, but pampered my terrified Meisha dog. The surgeons and Staff are thee best! I love them, cuz they loved Meisha. I will be transferring all my furry family to Arrow Vets on Thunderbird! Very reasonable rates, to boot! More...

Reviewed on Facebook

19 December 2021

Excellent Veterinary Clinic! Very caring and Extremely knowledgeable! Don’t hesitate to give this vet clinic a try! Our family is impressed to say the least! Thank you! Lillie and us appreciate your loving ways!!❤️❤️❤️ More...

Reviewed on Facebook

19 December 2021

Excellent Veterinary Clinic! Very caring and Extremely knowledgeable! Don’t hesitate to give this vet clinic a try! Our family is impressed to say the least! Thank you! Lillie and us appreciate your loving ways!!❤️❤️❤️ More...

Reviewed on Facebook

17 December 2021

I was concerned about one of my pets and my regular vet was booked through December. I was referred by a friend to visit Arrowhead Animal Clinic and got an appointment in 3 days. We are going for a follow up in 2 weeks. The personnel were all wonderful👍🏻‼️ More...

Reviewed on Facebook

17 December 2021

I was concerned about one of my pets and my regular vet was booked through December. I was referred by a friend to visit Arrowhead Animal Clinic and got an appointment in 3 days. We are going for a follow up in 2 weeks. The personnel were all wonderful👍🏻‼️ More...

Reviewed on Facebook

14 December 2021

So upset with this office. A friend has a puppy that has been sick, vomiting and diarrhea for a couple of days. She called the office yesterday Monday to try to get the puppy seen. She was told puppy couldn’t be seen till Wednesday. Is this how they take care of their patients??? More...

Reviewed on Facebook

14 December 2021

So upset with this office. A friend has a puppy that has been sick, vomiting and diarrhea for a couple of days. She called the office yesterday Monday to try to get the puppy seen. She was told puppy couldn’t be seen till Wednesday. Is this how they take care of their patients??? More...

Reviewed on Facebook

9 December 2021

We have brought our pets to Arrow for many years & have received excellent care.

Reviewed on Facebook

9 December 2021

We have brought our pets to Arrow for many years & have received excellent care.

Reviewed on Facebook

18 November 2021

Loved this place ! Was very impressed with the staff and the care they gave my little girl. I was a worried dog mom and they treated us with urgency and care thank you dr.Tracey and staff !

Reviewed on Facebook

18 November 2021

Loved this place ! Was very impressed with the staff and the care they gave my little girl. I was a worried dog mom and they treated us with urgency and care thank you dr.Tracey and staff !

Reviewed on Facebook