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Always Clean

Wallingford Center

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Reviews (41)

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5/5

41 customer reviews

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19 November 2019

This is my second experience with Always Clean and I th8nk they are great. Aside from all the positive things have said regarding their excellent customer service, the thing that impressed me the most was that when I called to schedule service, they actually knew I had been a previous customer and what I had done last year. .. certainly makes you feel appreciated as a customer. Great work. Thank you! ****** * More...

Reviewed on Better Business Bureau

9 October 2019

Excellent customer service - prompt return of calls, punctual arrival, and efficient, conscientious work. Even with two Standard Poodles who bring the woods into the house with them, my rugs and upholstery looked new again after Tom's cleaning magic. When you call the office, Jen will describe their services and pricing with a smile in her voice. Jen and Tom are great people whose small company will exceed your expectations. More...

Reviewed on Better Business Bureau

23 August 2019

Great job. Tom is prompt and very courteous. On 2 occasions he did an excellent job with extra attention to heavily soiled areas.

Reviewed on Better Business Bureau

22 August 2019

Tom and Jen were both prompt and professional. My carpets look and smell amazing. Additionally, Tom was very helpful in giving me pointers and advice on how to keep my carpets looking and smelling clean. I would highly recommend them!

Reviewed on Better Business Bureau

15 July 2019

This is our 2nd time using them. Awesome company. They were right on time and did a fantastic job cleaning the office carpets and cleaning, polishing and waxing the common area floors here in the office. Highly recommend them and great to work with!!! More...

Reviewed on Better Business Bureau

11 July 2019

Big shout out to Always Clean!! You guys did an awesome job with our family room carpet!! Thanks a bunch!! ⭐️⭐️⭐️⭐️⭐️

Reviewed on Facebook

9 June 2019

I’m very pleased with the service. Everything went as planned and my carpets look great! They also cleaned 2 recliners that now look like new. I would definitely recommend and will be using their services in the future. More...

Reviewed on Better Business Bureau

28 May 2019

Always Clean came in over the holiday weekend and cleaned our office carpeting which was a significant area. It was so nice to come in on Tuesday morning to a much brighter, freshened and very clean rug. They did an awesome job, were very efficient with their confirmation emails and was interested in our opinion when the job was done. I would highly recommend this company. The Fulfillment Company Waterbury, CT More...

Reviewed on Better Business Bureau

31 March 2019

Great job, reliable, knowledgable, pleasant to work with.

Reviewed on Better Business Bureau

7 March 2019

Highly recommend. Great work, appropriate price and absolutely exceeded our expectations. Thank you!

Reviewed on Better Business Bureau

11 February 2019

Jen came out to measure and gave us a price... knowledgeable and sweet. Tom came on the day of our appointment... our rug had been a disaster and we had little expectation with the food and beverage stains from our elderly parent who lives with us. The rug looks amazing, they sanitized it and the electric recliner as well.. fast, professional, and it came out far beyond what we hoped for... and the room smells so fresh. What a great couple. I will definitely use them again and would certainly recommend them. More...

Reviewed on Better Business Bureau

11 January 2019

Sean the technician was very polite and explained everything he was doing. He did a fantastic job! Much appreciate the hard work. Will recommend you in the future. Thank you. More...

Reviewed on Better Business Bureau

22 September 2018

Prompt, pleasant, and professional. They did a superb job on our carpets.

Reviewed on Better Business Bureau

11 September 2018

Jen and Tommy were so easy to work with. They were quick to respond to our inquiry and were out the next day to clean our carpets. Highly recommend!

Reviewed on Facebook

9 August 2018

Jen was awesome! Not only did she fit me in her schedule, but she did such a great job. The upholstery & carpet in our RV looks so fresh & clean. It was also very reasonably priced. I would definitely call them again for all my carpet cleaning needs. Highly recommend this company! More...

Reviewed on Better Business Bureau

31 July 2018

Always Clean did a fabulous job cleaning my oriental rugs that were stained with ******** ******  This stain is almost impossible to remove and they did it! I was so relieved. They were punctual, professional and pleasant and fit my emergency into their already crowded schedule. I would recommend them to everyone. More...

Reviewed on Better Business Bureau

4 July 2018

We are extremely satisfied with your work Additionally you were very prompt, reliable, and totally professional. Of course we will use your services again. 5 Star!

Reviewed on Better Business Bureau

15 June 2018

Awesome service. Detailed explanation and quote. Arrived on time. Did a fantastic job!!!

Reviewed on Better Business Bureau

13 June 2018

Always Clean went "above and beyond" to achieve clean carpets in our home...Tom took time to get spots out that had been on the carpets for years. ...I was very pleased with the results...and I recommend the company highly.****** ** More...

Reviewed on Better Business Bureau

29 May 2018

Tom and Jen were so lovely to work with! I am thrilled with the cleaning done on our couch, they were able to remove stains I was certain were hopeless.

Reviewed on Better Business Bureau

29 May 2018

I have had Always Clean, LLC clean the library rugs for two years. The staff is wonderful to work with. They are pleasant, quick to respond and detail oriented. The rugs come out nice, clean and fresh smelling. More...

Reviewed on Better Business Bureau

14 May 2018

Very trustworthy and professional with excellent customer service. Work is superior yet reasonably priced.

Reviewed on Better Business Bureau

27 April 2018

excellent service!

Reviewed on Better Business Bureau

18 March 2018

Great Service! Excellent job

Reviewed on Better Business Bureau

5 March 2018

A++ Company. Extremely professional, courteous and on time. Excellent job on our company floors and carpets. Would highly recommend them and will definitely use them again in the future!!!

Reviewed on Better Business Bureau

31 January 2018

I am extremely grateful to Tom for correctly diagnosing how to remove the two unsightly stains on my stair carpeting. I was almost certain that I would have to replace the carpeting so he really rescued me. He took his time examining the problem, asking me detailed questions, and even examining the home products I had already used ineffectively. He was highly knowledgeable and gave me many useful tips regarding the care and cleaning of carpet. Wool vs. synthetic. Do's and don'ts. He even put a protective coating on the entire staircase. He certainly knows his profession. I might add that his wife Jen is extremely accommodating, too, and scheduled an appointment immediately with me since we were leaving on a trip. Tom came to our house on his day off. More...

Reviewed on Better Business Bureau

26 January 2018

Tom has been cleaning our home carpets since he went into business as Mastercare several years ago. We have nothing but high praise for his work-ethic, professionalism, friendliness and results. .. We will have him do the job as long as we own a home... More...

Reviewed on Better Business Bureau

26 January 2018

excellent service. Friendly, careful with furniture and did a great job of carpet cleaning and tile floor and grout cleaning. Will use annually and recommend.

Reviewed on Better Business Bureau

11 January 2018

Today was the second time I have used Tom and Jen. I am very pleased with their efficiency and how clean they got my filthy rugs! Thank you so much!

Reviewed on Better Business Bureau

2 October 2017

We were very impressed with Tom as soon as he arrived and were amazed at the miracle he performed on the rugs in the eight year old condo we just bought. We originally thought we would have to replace all of them immediately but now realize we can live with them until we decide to go with wood or carpet. More...

Reviewed on Better Business Bureau

29 August 2017

We had a good experience using Always Clean. Tom and Jen are very personable and professional, and our rugs look great. We will use them again.

Reviewed on Better Business Bureau

7 August 2017

They were very efficient and professional and did an excellent job. Carpets and furniture look great. Very important-the first thing they asked upon arrival is "Are there any pets to be concerned about during the cleaning process? ". And "yes" - we did isolate our cat during their time working on the carpets and furniture. More...

Reviewed on Better Business Bureau

15 June 2017

Tom & Gen did a fabulous job on our carpet & upholstered furniture. Things looks almost new. I highly recommend them. ******

Reviewed on Better Business Bureau

14 June 2017

Excellent work...Highly professional...An easy *****

Reviewed on Better Business Bureau

4 May 2017

Always Clean was here for the first time today and I will definitely have them back again. My carpets look brand new now, I'm very happy with their service and they both were very nice and professional to deal with.

Reviewed on Better Business Bureau

4 April 2017

Jennifer was amazing. She came on time, vacuumed and then steam cleaned our home. There was a lot to do and she did it with a smile and professional service. I have recommended her to my brother and will refer her company to anyone. More...

Reviewed on Better Business Bureau

23 March 2017

Always Clean was a positive experience Tom was very upbeat and answer all my questions.My area rugs was very clean and the best job ever. I would certainly used their service again.Very professional and knowable. More...

Reviewed on Better Business Bureau

31 January 2017

Best money I ever spent!!!! Besides the fact that Jen and Tom were fantastic to work with, they did an absolute amazing job with the carpets in our home. Every single stain in my living room was GONE!! Some had been there forever, and I didn't think they would ever come out. They also were able to remove the dried wall paint on one of my bedroom carpets....brilliant!!! I would highly recommend them and their service! More...

Reviewed on Better Business Bureau

26 October 2016

Our property needed some run cleaning after a few years of use. The company was referred by a neighbor. They were able to come over the day after we called for an appointment. Jen was awesome and did a fabulous job. Very honest about what he could accomplish, as some of the rugs had some wear in areas that we know wouldn't get clean 100%. I would highly recommend this company!! ******* ***** ******** ** More...

Reviewed on Better Business Bureau

22 May 2016

They are. A first class company. They were on time, there work performance was excellent. And. The drying time was. Very fast. I highly Recommend then.Thank you somuch always carpet cleaning co. More...

Reviewed on Google Maps

4 February 2016

never disappointed! polite....professional....great customer care and a company built on integrity

Reviewed on Facebook