AlignHand Cleaning
Santa Monica, CA
(24)
Santa Monica, CA
(24)
24 customer reviews
Mill D.
I'm quite confused about the amazing reviews since dealing with them has been an incredibly frustrating process. Please pass on my thanks to Genie; I really appreciate her effort. However, her working alone for 7 1/2 hours wasn't very efficient - it's too long for one person. My bathroom cabinets were overlooked, and I believe I should have stuck with a deep cleaning. I trusted their opinion and went for a move-out cleaning, for $300, the communication was lacking. Missing the 8-9 timeframe is one thing, but no one reached out to confirm if the cleaner was present. I had to call, leave a voicemail, and use the chat to get in touch. As of 9:45, I've heard nothing. I had to actively seek them out, which I find unacceptable. I chose them due to their 5-star ratings, assuming it was an exception. However, today's service fell short of those ratings. The cleaner even asked me if she should clean the bathroom, which was baffling. She missed all my cabinets, microwave, etc. I tipped her $50 and got her food as I felt bad for her solo effort. They should have a checklist for move-out cleanings. After I complained, they wanted to reschedule, but with my cross-country move, that's impossible. They spent the whole day on the phone with me trying to resolve this, which was insane. Personally, I think they should refund me, but they seem unwilling aside of the $60 credit they are giving. They tried rescheduling with my landlord, but claimed they said he kept rescheduling but I'm skeptical given their scheduling issues during my initial cleaning. Either or, I would be cautious with them. More...
Reviewed on Yelp
Mill D.
I'm quite confused about the amazing reviews since dealing with them has been an incredibly frustrating process. Please pass on my thanks to Genie; I really appreciate her effort. However, her working alone for 7 1/2 hours wasn't very efficient - it's too long for one person. My bathroom cabinets were overlooked, and I believe I should have stuck with a deep cleaning. I trusted their opinion and went for a move-out cleaning, for $300, the communication was lacking. Missing the 8-9 timeframe is one thing, but no one reached out to confirm if the cleaner was present. I had to call, leave a voicemail, and use the chat to get in touch. As of 9:45, I've heard nothing. I had to actively seek them out, which I find unacceptable. I chose them due to their 5-star ratings, assuming it was an exception. However, today's service fell short of those ratings. The cleaner even asked me if she should clean the bathroom, which was baffling. She missed all my cabinets, microwave, etc. I tipped her $50 and got her food as I felt bad for her solo effort. They should have a checklist for move-out cleanings. After I complained, they wanted to reschedule, but with my cross-country move, that's impossible. They spent the whole day on the phone with me trying to resolve this, which was insane. Personally, I think they should refund me, but they seem unwilling aside of the $60 credit they are giving. They tried rescheduling with my landlord, but claimed they said he kept rescheduling but I'm skeptical given their scheduling issues during my initial cleaning. Either or, I would be cautious with them. More...
Reviewed on Yelp
Caroline R.
Alignhand is by far the best cleaning service I've used in LA. Brinden is the absolute best! He's so reliable, trustworthy and phenomenal at what he does. He's flexible, you can be home, you can be not home, he's really willing to work with you on your schedule and is always a delight to communicate with. He pays such attention to detail, down to organizing the chaos that is my sunglasses tray. Brinden also has additional people available to come clean if he's not free and they do an equally wonderful job. I've recommended Align to just about everyone I know! More...
Reviewed on Yelp
Caroline R.
Alignhand is by far the best cleaning service I've used in LA. Brinden is the absolute best! He's so reliable, trustworthy and phenomenal at what he does. He's flexible, you can be home, you can be not home, he's really willing to work with you on your schedule and is always a delight to communicate with. He pays such attention to detail, down to organizing the chaos that is my sunglasses tray. Brinden also has additional people available to come clean if he's not free and they do an equally wonderful job. I've recommended Align to just about everyone I know! More...
Reviewed on Yelp
Laurie S.
Brinden and his team take true care in what they do and go the extra mile to make the customer happy. I've been using AlignHand since 2020 and continue to recommend to all my friends.
Reviewed on Yelp
Laurie S.
Brinden and his team take true care in what they do and go the extra mile to make the customer happy. I've been using AlignHand since 2020 and continue to recommend to all my friends.
Reviewed on Yelp
Eydan C.
Booking was very friendly and easy using AlignHand website.Website had lots of tips and recommendations regarding the different type of cleaning I was able to book for an immediate date.The cleaner was nice and thorough.
Reviewed on Yelp
Eydan C.
Booking was very friendly and easy using AlignHand website.Website had lots of tips and recommendations regarding the different type of cleaning I was able to book for an immediate date.The cleaner was nice and thorough.
Reviewed on Yelp
Lea Z.
Brinden is the best. I'm really picky with cleanliness (hello OCD) and I have nothing to say after Brinden leaves my place except THANK YOU. The place is sparkly clean! I recommend his service !!!!So glad I finally found a cleaning service that does a great job! This is what you need for trustworthy and professional service! More...
Reviewed on Yelp
Lea Z.
Brinden is the best. I'm really picky with cleanliness (hello OCD) and I have nothing to say after Brinden leaves my place except THANK YOU. The place is sparkly clean! I recommend his service !!!!So glad I finally found a cleaning service that does a great job! This is what you need for trustworthy and professional service! More...
Reviewed on Yelp
Chris L.
Brinden and his staff are reliable, meticulous, and responsive! They always do a great job! Highly recommend.
Reviewed on Yelp
Chris L.
Brinden and his staff are reliable, meticulous, and responsive! They always do a great job! Highly recommend.
Reviewed on Yelp
Hillary G.
WeMaid does a fantastic job. Always goes above and beyond. I highly recommend this company for your cleaning needs
Reviewed on Yelp
Hillary G.
WeMaid does a fantastic job. Always goes above and beyond. I highly recommend this company for your cleaning needs
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Cecile C.
WeMaid is a life savior every month. They take care of my apartment and leave it in pristine condition. Thanks to them, cleaning day feels like Christmas day! I know that I will come back to not only the cleanest apartment, but also the neatest, with my personals having been handled with care, clean and organized. They are lovely people, worthy of confidence. I would recommend their services to anyone any day! More...
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Cecile C.
WeMaid is a life savior every month. They take care of my apartment and leave it in pristine condition. Thanks to them, cleaning day feels like Christmas day! I know that I will come back to not only the cleanest apartment, but also the neatest, with my personals having been handled with care, clean and organized. They are lovely people, worthy of confidence. I would recommend their services to anyone any day! More...
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John A.
I am extremely happy with the service we're receiving. Very professional and courteous. I would absolutely recommend them.
Reviewed on Yelp
John A.
I am extremely happy with the service we're receiving. Very professional and courteous. I would absolutely recommend them.
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Tomer H.
I've been with Brinden the founder of WEMAID for almost 2 years and I couldn't be any happier with his services! Every cleaning is ALWAYS sheer perfection and Brinden's attention to detail is unparalleled to anyone else. I really like Brinden's unique and personal touch in everything and I'm very grateful for Brinden always being so communicative with me and accommodating my needs. Me and my boyfriend are always giddy when we come home after a WEMAID cleaning because we know our place is going to be transformed into a much better version of itself. If you're looking for a cleaning service, look no further. You're in good hands with WEMAID and Brinden. More...
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Elisa W.
Brinden has been cleaning our place for about two years and I've never been disappointed. He's thorough, respectful, and great all around. He's made our place that much more pleasant to be in. I highly recommend WeMaid! More...
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John L.
WeMaid has been cleaning our home for the past year.  Their service has been excellent!  They  are timely, showing up at the appointed time.  The maids are friendly and do a thorough job.  My wife and I highly recommend WeMaid. More...
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Kami B.
I don't usually post reviews but I decided i wanted to this time. I've hired cleaners in the past and have been very disappointed with their attention to detail. If I'm going to pay someone to clean, I expect it to be as good if not better than I would do. They are always on time, respect my privacy and do an exceptional job. I will definitely have them back regularly. And their web site is pretty cool too! More...
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Kamdyn L.
Before I had this company come to my place too clean I probably could've been on an episode of hoarders But luckily I found a business willing to put in the effort. Â job was done perfect. Done in the Knick of time before i brought my tinder date over. Very respectful and quick even cleaned under my fridge and offered to give my dog a bath 10/10 More...
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Shelby M.
This company is SO reliable. Takes the stress right out of my week knowing I can count on a professional cleaner to show up when I need them. Their website is super convenient as well, you can choose a basic clean by itself, or do add ons (like deep cleaning your oven or fridge) which makes communicating simple and avoids the guilt of asking for extra work once they're there. Definitely plan to book with them again, you even get discounts when you choose a biweekly or monthly plan. Love it More...
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