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A W Parker,  P.C. logo logo
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A W Parker, P.C.

7990 Trinity Road, Cordova, TN

(49)
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1 hire on Bark
19 min response time

Reviews (49)

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5/5

49 customer reviews

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19 March 2024

I am writing to provide a review of my experience with the A W Parker, P.C. firm. This is a tax preparation firm and NOT a CPA firm. I understand the owner, Wes Parker, is NOT a CPA. I am not sure if he even has an accounting degree. I have found Mr. Parker to be clueless, inaccurate, unprofessional, uncaring, untimely/late, unfair and lacking in common courtesy and decency. Let me explain. While Mr. Parker believes his firm prepared our 2016 amended federal tax return, it (he) clearly did not. I am not certain why he thinks he did. Unfortunately, his firm did prepare our 2017 and 2018 returns. During the preparation process for both years, many errors were made by this firm. (I have a list of them and will provide them should Mr. Parker respond that no errors were made. I have draft returns prepared by his firm reflecting the errors.) After these errors were corrected and the returns were filed, EVEN MORE ERRORS were found and amended returns were filed for BOTH years. (I doubt Mr. Parker will deny making the errors necessitating the need for the amended returns, but if he does, I will reveal the additional errors made by his firm.) It has recently come to my attention that possibly EVEN MORE ERRORS were made for both years, necessitating the filing of additional amended returns for both years. Mr Parker is refusing to file these amended returns (at no cost to me), even though the additional errors most recently found were also clearly caused by his firm's negligence in my opinion. I consider Mr. Parker clueless as he did not even know for which years he prepared tax returns for us. I consider Mr. Parker inaccurate based on the numerous errors in our returns mentioned above. I consider Mr. Parker unprofessional as did not return all of my phone calls as well as many emails. He also did not anticipate the retirement of several long time employees, causing him to become stressed because of a lack of help during the tax preparation process. While he should have replaced the retiring employees timely, he possibly could have hired part time help to assist but he apparently chose not to do so. He complained to me that he was working 14 hour days and did not have time to spend on the phone giving clients updates (answers to their questions). While he told me he tells his clients they will “be taken care of”, he gave me NO confidence that he was taking care of me when he failed repeatedly to communicate timely or effectively. I consider Mr. Parker untimely/late as he refused to prepare a tax document for us which was time sensitive and which needed to be filed with the IRS. The document was so basic, it could have been prepared in 10-15 minutes. He not only failed to prepare the document but did not respond to repeated requests that he do so. He also failed to obtain personal ID numbers needed to file tax deposits after saying he was getting “Debbie, my (his) specialist to get that going”. This was in mid January. In mid March, he still had not obtained the personal ID numbers. I consider Mr. Parker uncaring as he refuses to prepare amended returns for us, resulting in our not receiving what I estimate to be two approximately $600 refunds. The time he would spend preparing such returns would be minimal in my opinion. I consider Mr. Parker unfair as he refuses to prepare the amended returns at no cost to us, even though the need for the amended returns is clearly due to errors made by his firm. I consider Mr. Parker lacking in common courtesy and decency. Why would a tax professional not return phone calls or promptly answer emails? Why would he leave clients wondering whether or not he is working on their returns? Why would he not prepare tax documents timely? Why would he make excuses rather than provide timely solutions? Why would he not adequately staff his office for the tax preparation period? I truly believe that Mr. Parker should prepare the amended returns at no cost to us because it is the fair thing to do. More...

Reviewed on Google Maps

2 March 2024

Wes Parker is a very professional CPA who is thorough and very personable! He is very active in the community and is extremely active in supporting our Veterans! Highly recommend Wes for all your accounting needs! More...

Reviewed on Google Maps

2 March 2024

Everybody that works here is so friendly and helpful! We appreciate all they do for us!

Reviewed on Google Maps

2 March 2024

A W Parker, P.C. is a fantastic accounting firm!!! We are so lucky to have found them when we started our business in 2022. They take the time to educate and explain. Thank you for making our business easier to operate!!!! More...

Reviewed on Google Maps

2 January 2024

Reviewed on Google Maps

2 January 2024

Reviewed on Google Maps

2 January 2024

Wes has always done a great job with our taxes. Very knowledgeable about all facets of tax law...

Reviewed on Google Maps

2 December 2023

Won't go anywhere else,awesome 👏 😎 😀 👌the great

Reviewed on Google Maps

2 December 2023

I have used this team for many, many years. They never fail to disappoint. They are a quality team, attention to details with a friendly, knowledgeable and personal touch.

Reviewed on Google Maps

2 December 2023

I've had nothing but a good experience; everybody is friendly and efficient. I can recommend A W Parker without hesitation.

Reviewed on Google Maps

1 November 2023

great accountant group.

Reviewed on Google Maps

1 November 2023

Reviewed on Google Maps

30 October 2023

Wes and his staff have handled our taxes personal and business for over 20 years. We have always been pleased with the attentiveness and knowledge they provide.

Reviewed on Google Maps

30 October 2023

AW Parker is one of the most knowledgeable accounting firms in Memphis. He has built a team that has the knowledge of taxes for personal and business that is one of the best in the Memphis area. The thing that set them apart is the level of integrity. They will tell you what you need to do and guide you so you can stay current and get the most out of the tax benefits. And if there is ever an issue they are always right there to assist. That's why Wes and AW Parker have been part of my accounting team for over 15 years. More...

Reviewed on Google Maps

28 October 2023

Have used Wes for years & have referred friends, as well!

Reviewed on Google Maps

1 July 2022

Professional approach to Taxes and Investments. We have been doing business with AW Parker for over 35 years with Tax preparation-advice and long term SEP 401K plans for our Businesses.

Reviewed on Google Maps

1 July 2022

I have had a professional relationship with Wes for 15-20 years. He is highly competent, very reliable and highly responsive to my needs. I would strongly recommend Wes for anyone’s tax preparation/CPA needs. In addition, Wes is a very personable. More...

Reviewed on Google Maps

1 July 2022

It would be a five if I hadn’t gotten so many emails requesting a review.

Reviewed on Google Maps

1 July 2022

Always helpful and professional! Trusted!

Reviewed on Google Maps

1 July 2022

Reviewed on Google Maps

1 July 2022

Reviewed on Google Maps

1 July 2022

Reviewed on Google Maps

1 July 2022

Wes is AWESOME!!!

Reviewed on Google Maps

1 July 2022

I’ve been using a W Barker and Melissa for several years now and Ihey have been great and easy to work with. They are very quick to respond and handle a lot of extra issues that I can’t do. Always available and a real pleasure to work with. More...

Reviewed on Google Maps

1 July 2022

Mr. Parker does an excellent job preparing my taxes. I have been using Mr. Parker for 30 years and he is an absolute professional.

Reviewed on Google Maps

1 July 2022

My wife and I have used AW Parker, P.C. and now our children use them. Highly recommended and great communication. Professional and responsive!

Reviewed on Google Maps

1 July 2022

Reviewed on Google Maps

1 July 2022

I love Wes and the staff. Everyone is friendly yet professional. Wes is always responsive to any questions we have in a very timely manner.

Reviewed on Google Maps

1 July 2022

Wes does a great job with the income tax for me and my late son. I highly recommend Wes!

Reviewed on Google Maps

1 July 2022

Great people and great value on getting your taxes done!

Reviewed on Google Maps

1 July 2022

Reviewed on Google Maps

1 July 2022

Reviewed on Google Maps

1 July 2022

Reviewed on Google Maps

1 July 2022

Very helpful and courteous. Everything about them is great.

Reviewed on Google Maps

23 May 2018

After years of doing my taxes on my own, I needed a tax professional. I discovered Mr. Parker via Dave Ramsey's website. Initially, everything was fine. Via telephone, I explained everything to Mr. Parker regarding my taxes. I asked him for help in itemizing my taxes as I have various expenses as an educator, entrepreneur, and parent. Over the next four months, I never had another telephone conversation with Mr. Parker. I never had a face-to-face conversation with Mr. Parker. During that initial conversation, I asked Mr. Parker to contact the IRS on my behalf to establish a payment agreement; he agreed. I signed POA documents for him to be able to do so. He did not. His office failed to communicate with me. His secretary made every excuse in the world for lack of communication (his office even loss my wife's social security number then they magically discovered it). His secretary explained to me that Mr. Parker doesn't actually do the taxes. He has a team that does the taxes and he simply looks them over. For weeks, my e-mails would go unanswered. Either he was out of town or headed to vacation or their office internet was down. By the time it was time to file taxes, he never helped me itemize anything. As a professional, he never explained what was best for me and my family. He simply ignored me and let his tax-preparers file a regular 1040EZ with no itemization. As explained to Mr. Parker, I could do that myself. As a result of Mr. Parker's lack of communication and lack of good customer service, I missed potential deductions and had to work out an agreement with the IRS myself. He refunded half of my retainer fee for his incompetence, and I filed a complaint with the State regarding his poor practice. He tried to defend himself to the State by writing a long response filled with lies of imaginary discussions we never had. As aforementioned, I never met Mr. Parker and I only had one telephone conversation with him. If you need your individual or business taxes completed, despite his 30 years in business, I recommend you stay away. I am shocked that someone so professionally inept has managed to stay in business for so long. More...

Reviewed on Google Maps

23 May 2018

Wes has handled my taxes for the last twenty years and I can say without hesitation He does a great Job!!!!!

Reviewed on Google Maps

23 May 2018

Wes Parker has been preparing my taxes for over 20 years I switched to his firm when the CPA I had been using could not explain to me where some of their numbers used on my return were coming from. I was a single mother with a lot of problems keeping me awake at night -- I did not need to add worrying about my taxes to the list. Mr Parker had always been very clear with explaining my tax situation and keeping abreast of tax law changes that may affect me. Tax worries do not affect my sleep! I highly recommend Mr Parker and his firm. Very professional and knowledgeable. More...

Reviewed on Google Maps

23 May 2018

As a professional insurance agent for over 40 years I have received very timely and accurate Tax and financial advise from Wes Parker. His professionalism is as good as you can find anywhere. He has always put his clients as his first priority. More...

Reviewed on Google Maps

23 May 2018

I used Wes Parker's firm for the first time last year to prepare my taxes. I can honestly say without any hesitation at all, he is the BEST around. He is extremely professional and knowledgeable about the tax laws. His staff is friendly, efficient and was always willing to help answer any questions I had. Not only do I intend to use his firm again, I will be referring his firm to everyone I know. There's nothing more satisfying than having the peace of mind in knowing that my taxes had been prepared honestly and most of all correctly! Thank you!!! More...

Reviewed on Google Maps

23 May 2018

I highly recommend this firm. As a newlywed and father of two, Mr. Parker went out of his way to explain to me the best route I needed to take to insure I received every possible deduction allowed. He was prompt, friendly, professional and was always personally available to me whenever I called. I will definitely use this firm again and I will recommend him to all my friends and family. More...

Reviewed on Google Maps

23 May 2018

Wes Parker has been my tax accountant for 25 years and I can say that I consider him not only a partner but also a friend. He has helped with my tax preparation for personal and several businesses I have had in those years. I would highly recommend him to anyone looking for a CPA that stays abreast of the tax laws and is knowledgeable in all facets of tax law.I left for one year and immediately came back the next year. He's the best!Darwin More...

Reviewed on Google Maps

23 May 2018

AW Parker is one of the most knowledgeable accounting firms in Memphis. He has built a team that has the knowledge of taxes for personal and business that is one of the best in the Memphis area. The thing that set them apart is the level of integrity. They will tell you what you need to do and guide you so you can stay current and get the most out of the tax benefits. And if there is ever an issue they are always right there to assist. That's why Wes and AW Parker have been part of my accounting team for over 15 years. More...

Reviewed on Google Maps

23 May 2018

My husband and I have used Mr. Parker's firm for almost 30 years. He is probably the most professional, honest and efficient accountant we have ever done business with. We have referred him to numerous friends and relatives and they have all been very satisfied. More...

Reviewed on Google Maps

14 January 2018

As a professional insurance agent for over 40 years I have received very timely and accurate Tax and financial advise from Wes Parker. His professionalism is as good as you can find anywhere. He has always put his clients as his first priority. More...

Reviewed on Google Maps

27 December 2017

AW Parker is one of the most knowledgeable accounting firms in Memphis. He has built a team that has the knowledge of taxes for personal and business that is one of the best in the Memphis area. The thing that set them apart is the level of integrity. They will tell you what you need to do and guide you so you can stay current and get the most out of the tax benefits. And if there is ever an issue they are always right there to assist. That's why Wes and AW Parker have been part of my accounting team for over 15 years. More...

Reviewed on Google Maps

8 December 2017

Wes Parker has been my tax accountant for 25 years and I can say that I consider him not only a partner but also a friend. He has helped with my tax preparation for personal and several businesses I have had in those years. I would highly recommend him to anyone looking for a CPA that stays abreast of the tax laws and is knowledgeable in all facets of tax law.

I left for one year and immediately came back the next year. He's the best!

Darwin
More...

Reviewed on Google Maps

5 December 2017

My husband and I have used Mr. Parker's firm for almost 30 years. He is probably the most professional, honest and efficient accountant we have ever done business with. We have referred him to numerous friends and relatives and they have all been very satisfied. More...

Reviewed on Google Maps

5 December 2017

I highly recommend this firm. As a newlywed and father of two, Mr. Parker went out of his way to explain to me the best route I needed to take to insure I received every possible deduction allowed. He was prompt, friendly, professional and was always personally available to me whenever I called. I will definitely use this firm again and I will recommend him to all my friends and family. More...

Reviewed on Google Maps

5 December 2017

I used Wes Parker's firm for the first time last year to prepare my taxes. I can honestly say without any hesitation at all, he is the BEST around. He is extremely professional and knowledgeable about the tax laws. His staff is friendly, efficient and was always willing to help answer any questions I had. Not only do I intend to use his firm again, I will be referring his firm to everyone I know. There's nothing more satisfying than having the peace of mind in knowing that my taxes had been prepared honestly and most of all correctly! Thank you!!! More...

Reviewed on Google Maps