A MC Master Painting

McMaster's crews did a great job on our house, inside and out. They showed up on time when promised every day, were careful and thorough in their work, and accommodated a number of special requests with colors and trim. They needed to rework several areas that had been poorly patched by a previous painter, and all were fixed to perfection. Highly recommend them. More...

Reviewed on Yelp

We have worked with many, many paint companies/crews in our lifetime but none even come close the quality and service that McMaster provided. From the estimate process with Kevin, to Nikki's responsiveness and finally, the outstanding crew they assigned us. It was a joy working with McMaster! We never knew what we were missing until McMaster hit it out of the park. We can't thank you enough. More...

Reviewed on Yelp

I've used McMaster Painting in the past and they haven't disappointed. Kevin was prompt in responding to our request for an estimate, and the crew was prompt, courteous, and professional. Am very happy with their work! Would not hesitate to use them again. More...

Reviewed on Yelp

McMaster painting just painted our South Loop offices and they did an outstanding job. The bidding/estimate process was detailed and thorough. Any questions before the job were answered quickly. The painting crew was just as detailed and thorough. They worked quickly and were very accommodating to the fact that our business continued to operate through the whole job. We are so glad we chose McMaster painting for this project and wouldn't hesitate to use them again. More...

Reviewed on Yelp

Our experience was wonderful. McMaster was recommended by a friend, who showed me what she had done. After calling, Kevin came out the next day. We heard from Nikki the following day and firmed up color choices. The work started as scheduled with two very nice painters, who were very careful to cover every surface that could get paint on it. They did an excellent job of painting our walls and ceilings. Nikki checked on us. Payment was handled by check with no problems. We would definitely hire McMaster again. More...

Reviewed on Yelp

McMaster has done many painting jobs for me over the years. Outdoor deck and fence, gutters, indoor. The painters are professional and very good at what they do. The crews are fast and do a great job at clean up when the job is finished. Never had a bad experience in 20 years. More...

Reviewed on Yelp

McMaster Painting was professional, timely and had great communication. From the office to the finished job, the entire team was pleasant and followed up on any questions I had. The crew that worked on our garage and front porch, were knowledgable on all the details of my job and pleasant and professional. Thanks to Kevin, Nikki and Frank! More...

Reviewed on Yelp

After sending out several requests for a quote, Nikki was the fastest to respond. We texted back and forth to assess (only needed pictures) and schedule. Sergio and team were very professional and made quality repairs to my ceiling (fixing all the cracks). They took their time and did it right. The job took a day longer than initially expected, but they stuck by their initial quote and contract.Overall it was a painless process and I'm glad I went with a professional. More...

Reviewed on Yelp

Wow ok so this is great. Let's start from the beginning and flow through to what just transpired which I feel is completely unprofessional. I put out a request for a quote only to this company because their reviews were so great. I heard back from the owner here on yelp and then got a call the next day. I was on a work call so wasn't able to answer but called back as they requested and left a message to schedule an on-site consultation. I never heard back. So about a week and a half to two weeks later, I sent another message here through yelp saying I was still waiting for a call back. The owner replied and said someone would call me on next week because they're off for the weekend. Came across as kind of smart *ss and I started to let him know that I had already been waiting a week and a half if not longer but I just let it go.I got a call on Monday and although I was on a work call, I put that call on hold to make sure I could get this consult scheduled.That brings us to today. My appointment was at 10am. I get a call from someone named Nikki at 9:55am asking to confirm my address. While I'm on with her, my doorman calls to let me know they're in the lobby and I tell him great let him on up. I wait and wait and no one comes. Then I notice that I have a missed call. And see that it says Kevin which is the owners name. So I call him back and he proceeds to tell me he will not work in this building. That's all he says. So I ask why and he says after the exchange he had with the doorman, he won't work in this building. So I ask what happened. He says they were getting along fine and he had handed over his car key (as is required when someone parks in front of the building. There is a sign posted that says 20 minute parking.) He said as he was walking away to come up, the doorman asked how long he would be. He says he responded, not long and the doorman said well not long isn't good enough and it "escalated from there". He then starts to raise his voice at ME and starts talking about how he has been in business for 20 years and these doormen treat him horribly and he isn't going to take it anymore and YOU'LL JUST HAVE TO FIND ANOTHER CONTRACTOR. So, I'm just holding the phone in shock because I'm thinking ok #1, there is a sign that says 20 minutes. Why not just say to him it will be 15 -20 minutes instead of saying "not long". #2, why are you raising your voice at me? #3 why not just come up and tell the person who can actually do something about it what happened instead of taking your "20 years" of mistreatment out on me? But I just said to him, "Thank you for letting me know and I'm sorry that happened." Before he hung up in my face. Dude really????Listen, I have never NEVER had an issue with any of the doorpersons in this building. NEVER. And any other condo owner here, any visitor, any contractor, ANYONE will tell you the same. These guys are top notch. So, IF there was such an exchange, judging from the somewhat questionable service I experienced from this company, I'm going to have to say it may have been provoked. But because I want to know what actually happened, I'm having the building manager investigate. If the doorman did do something wrong, that behavior must be corrected and if it were any other building, I would agree with Kevin but not here and not these guys.Edit: His response proves my point. The problem is his ego is hurting after what he perceives to be 20 years of mistreatment by a bunch of OTHER people. They didn't return my call. They didn't get the address right. (And you know what, even in his response, he can't even spell my NAME right when it's right there on my profile. LMAO.) Now he says the door person was aggressive from the beginning but before he said they were getting along just great. Whatever the case may be, disappointed that the service I have received as been subpar to say the least but hopeful that others will have the great experience that led me to seek out their service in the first place. More...

Reviewed on Yelp

I needed 2 bedrooms painted that had pretty bad water damage. I put a request out on Yelp and got several replies but McMaster asked for my number and followed up in a day. Nikki scheduled an in home estimate for 2 days later. Their bid came in a bit higher than my other 2, but I could tell by how they handled the project, that McMaster would have more value than just the painting. They were able to set up service dates like within 2weeks. Juan and his team of 5 showed up right in time and got right to work. I have small bedrooms, and some big furniture, and they were able to move everything without hurting anything! They worked quick, efficiently, they were polite, it took 2 days as planned. It looked great, but I had a few issues. I contacted Nikki and her and Kevin were very understanding and apologetic. I had someone out to fix them within two days. As of the time of this review everything has been fixed, and the job looks beautiful. Sometimes issues occur after having work done, that's a given! It's how you were treated and how the issues are resolved that is important and differentiates a company from a great company. Obviously I was very happy with my selection of Mcmaster and would highly recommend them. Their response time is immediate on everything! More...

Reviewed on Yelp

Kevin and his team at McMaster painting were fast and able to fit us in with our tight schedule. Their painters were timely, friendly, and had a high attention to detail. This included repairing some minor damage we had not noticed before as well as cleaning up over the work done by a previous occupant. Our place has new life to it now and we are beyond pleased by their hard work! We would happily use their services again. More...

Reviewed on Yelp

McMaster Painting responded well to our tight timeline before our move to a new apartment. They were flexible and responsive and worked through some unforeseen issues. The painting was done very professionally. I would certainly recommend them to friends and family. More...

Reviewed on Yelp

Very pleased with the office communication and the project result. The painting was done very well, with proper attention to each step of the process and thorough clean up. I would book McMaster Painting and Decorating again for future projects. More...

Reviewed on Yelp

Kevin's team was great! They painted my entire condo, and had it done in 3 days. They were on time and kept in communication if any issues arose. There were plenty of holes and uneven spots on the walls, and they patched them right up, making every room look brand new. I'll definitely use them again if I have paining needs! More...

Reviewed on Yelp

A++++ Customer Service, A++++ Quality of work, A++++ Attention to detail, A++++ cost value! We had our wooden deck sanded and stained. It came out great! Thanks Kevin and Niki ! More...

Reviewed on Yelp

McMaster did an excellent job painting my condo, after a new kitchen and floor were installed. Their estimate came in on the higher end, but the attention to detail and quality of the work made it worth it. Kelly and Kevin were easy to work with to get the job on the schedule and completed in a few days. Very pleased, highly recommend! More...

Reviewed on Yelp