412 Clean Teams

412 Clean Teams - Cleaning Checklists

General Cleaning:
Kitchen
• Large appliance exteriors cleaned (refrigerator must be free of paper and magnets or only the accessible handles will be cleaned)
• Microwave (inside and out)
• Door frames and switch plates wiped
• Tables and chairs cleaned
• Countertops and back splash disinfected (all items removed and replaced)
• Countertop appliances wiped down
• Cabinet and drawer exteriors cleaned
• Sinks and faucets cleaned and polished
• Floors vacuumed and/or washed
• Blinds, windowsills, and baseboards dusted
• Trash emptied (replace liners with client’s supply)
Bathroom
• Tub and shower tiles and shower doors scrubbed, disinfected, and rinsed
• Toilets disinfected insides and out
• Chrome fixtures cleaned and shined
• Towels neatly hung
• Countertops wiped down (all items removed and replaced)
• Cabinet and drawer exteriors cleaned
• Sinks and faucets cleaned and polished
• Floors vacuumed and/or washed
• Blinds, windowsills, and baseboards dusted
• Wipe down trash cans
• Trash emptied
• Mirrors cleaned
Bedroom
• Make beds
• Lamps cleaned and lampshades dusted
• Door frames and switch plates wiped
• Picture frames dusted
• Furniture dusted-top and front
• Floors vacuumed and/or washed (under bed if accessible)
• Blinds, windowsills, and baseboards dusted
• Trash can wiped down
• Trash emptied
• Mirrors cleaned
• General straightening completed
Other living areas, hallways, and stairs
• Cushions and pillows fluffed and straightened
• Door frames and switch plates wiped
• Ceiling fans dusted (height restrictions apply
• Lamps cleaned and lampshades dusted
• Picture frames and/or large mirrors dusted
• Furniture dusted-top and front
• Hardwood floors vacuumed and/or washed
• Tile floors vacuumed and/or washed
• Hallways and stairs vacuumed and/or washed
• Carpets vacuumed
• Blinds, windowsills, and baseboards dusted
• Trash wiped down
• Trash emptied
• General straightening completed

Deep Cleaning:
• 412 Clean Teams’ General Cleaning Checklist
• Large kitchen appliance interiors
• Interior windows cleaned (height restrictions apply)
• Baseboards washed and detailed (where accessible)
• Inside/Outside bathroom drawers and cabinets
• Inside/Outside kitchen cabinets, cupboards, and drawers
Deepest Cleaning:
• 412 Clean Teams’ General and Deep Cleaning Checklists
• Clean and organize excessive clutter
• Clean and organize behind and underneath beds, furniture, and appliances (weight and height restrictions apply and client must sign a waiver releasing 412 Clean Teams from all responsibility for flooring damaged moving heavy furniture and appliances)
• Glass light fixture components removed, cleaned, and replaced (height and access restrictions apply)

Special Cleaning & Organizing:
• Front and Back Deck or Porch
• Garage
• Attic
• Basement
• Closets
• Housekeeping Services – organizing excessive clutter, dishes, laundry

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For Property Managers and Real Estate Market Preparation

Move In/Move Out Cleaning (Special Pricing for Empty/Unoccupied Properties):
• 412 Clean Teams’ General Cleaning Checklist (not all items applicable, such as making beds or emptying trash – the rental property must be completely empty when we arrive)
• Large kitchen appliance interiors, underneath and behind
• Interior windows cleaned (height restrictions apply)
• Inside/Outside bathroom drawers and cabinets
• Inside/Outside kitchen cabinets, cupboards, and drawers
• Glass light fixture components removed, cleaned, and replaced (height and access restrictions apply)
Pre-Listing Cleaning
• 412 Clean Teams’ Deepest Cleaning Checklist (where applicable)
Post Construction Cleaning
• 412 Clean Teams’ Deepest Cleaning Checklist (where applicable)
• Remove construction dust throughout home

Client Obligations/Acknowledgements

Expectations & Obligations: “Clean” means a lot of different things to different people. To some, it means having a floor with no laundry on it, and a room free from dirty dishes and pizza boxes. To others, clean means that everything is meticulously free of dust and dirt and artfully placed in just the right space. For most, “clean” is somewhere in between. Because we here at 412 Clean Teams want to serve our client’s definition of clean, it means we must do quite a bit of communicating to discern just what you mean when you ask for a quote to clean your home.

412 Clean Teams provides professional maid services to homeowners, renters, property managers and small commercial enterprises. We are, by definition, maids. Maids take care of household cleaning (e.g., dusting, vacuuming, cleaning every room in the home, washing windows, mopping, taking out trash and recyclables, cleaning the bathrooms, etc.). We can also be hired to handle larger tasks like a detailed spring cleaning of your home from top to bottom. We do not generally perform other domestic household duties likes laundry and dishes. If you need those services, we recommend sites like TaskRabbit® to aide you in your search. While we can and do change our clients’ bedding or tackle an area in the home in need of organization, we do so for an added fee.

As with most relationships, communication is everything. Our cleaning checklists detail key differences between general and deep cleaning and establishes a standard for our innovative “Deepest Clean”. Note that the “Deepest Clean” is the only service that lists the organization and cleaning of excessive clutter, specifically. What this means for our General Cleaning clients is, that to keep your costs for routine, general cleaning within your budget, we need you to do a little preparation before we come to your home:
1. Clear all surfaces of excessive clutter. This can be stacks of mail, a playroom full of toys, a vanity loaded up with make-up and hair ties. Do your best to clear the surfaces so that we can give them the attention they need.
2. In the bathrooms, put toothbrushes and rinse cups in a cupboard or drawer. Spraying cleaning chemicals and cleaning toilets aerosolizes particles that you probably don’t want on your toothbrush.
3. Secure precious or irreplaceable items. Either put them away or tell us about them so that we exact special caution around these things.
4. Pick up, wash, and put away all the dishes in your home. We need unimpeded access to hot water throughout our visit. Having an empty sink and dishwasher really helps.

Cancellations
Pricing for routine cleaning services is calculated essentially discounting the “first time” general cleaning price because we know your home has recently been cleaned to our standard. When you cancel a cleaning appointment, your home loses some of its upkeep and the next cleaning takes longer to bring back to standard. Late cancellations also prevent us from working to our full capacity. We therefore ask that you give at least 48 hours’ notice if you must cancel your cleaning appointment. Please also expect the following routine cleaning to include a restart fee of up to $50.

Breakage vs. Routine Wear
Even the most experienced maids bump into things. Should this happen, our policy is to notify you immediately and offer to replace the item if possible. If it is not possible, we or our underwriter will pay you an amount equal its purchase price.

Also note: the act of cleaning sometimes causes wear, particularly on painted surfaces, flooring, and stainless steel. We are not responsible for normal wear on items caused by cleaning as it would happen, no matter who is cleaning.

These things being said, we want you to be happy with the cleaning services you hire us to do. We want to know if we missed something, and we want to make it right, every time. We honor your commitment to a clean home and take pride in the work we do. We want you to know that your feedback and concerns will be taken seriously and addressed promptly.