PREMIER EVENTS

First off, let me start by sharing that when they say a "Champagne Toast is included", it's really NOT. Apparently it's just the glassware? And when I contacted them about it, they said the packages never include a toast (even though the told us otherwise).

For a "Premier" catering company, they certainly did not deliver what was promised. We booked them bc we loved what we tasted, and Courtney was kind and helpful (at first). We were so excited after our tasting with them that we hyped them up to our family and friends, only to be left disappointed and humiliated on our wedding.

Natalia and Jeremy refused to ackowledge our concerns and admit their mistakes. Instead, they continuously spoke OVER US, and insisted that the night was a success bc the servers received "clean plates" regardless of the fact that they served the wrong things!

Guests didnt pay for their service. WE DID. They don't know what was supposed to be served. WE DO. They're hungry. They're gonna eat whatever's in front of them. At the end of the day, we didn't get what we paid for.

The most insulting part of it all was Natalia telling us, "You called with your complaints because you want your money back, you know this" 😱 , after offering to reimburse us $150, and then later changed it to $250 for the "inconvenience". But honestly, it felt like hush money the way they were speaking to us. Like they just wanted to wash their hands of us without actually dealing with their mistakes. So we refused it, and told them they could keep their money.

So let's look at the FACTS and you decide if $150 or even $250 is worth the amount of mistakes and disrespect experienced:

1) COURTNEY FAILED TO INPUT OUR REQUESTS TWICE.
- First was our request to try the Lemon Dill sauce. When we arrived to taste it, he acted as if he knew nothing about it, and the chef couldn't prepare it bc they "didn't have the ingredients". So he served us a Caper sauce instead.
- Second was the asparagus. He failed to input our request for no peppers and feta on our final proposal, yet, he entered it on our original one? If it was already there, why would he delete it?

2) THEY DID NOT PROVIDE THE CHAMPAGNE TOAST,
causing us to miss our toast completely!! Not only did they deny ever saying it was included, but they tried to guilt trip us making it seem like they were doing US a favor by serving a WINE SPRITZER for "Free", when they normally charge $3pp. (And Natalia made sure to (REPEATEDLY) let us know how much it cost them out of pocket to correct their own mistake. She even took a calculator out over our call.)
So by the time they poured it, all of our guests were on the dancefloor with us. And No one told us it was there. We didnt even notice until the end of the night when one of our guests commented that they served WINE instead of Champagne.

3) THEY SERVED THE WRONG SAUCE ON OUR SALMON.
They mocked us for complaining about a "$20 sauce" (<-Jeremy's words, not mine). How can you serve something that the Bride and Groom have not tasted or approved? Not only was the sauce wrong, but it was BLAND and did nothing to help the salmon, which was dry. (Possibly from being over warmed.)

4) THEY SERVED THE WRONG ASPARAGUS.
We requested no Feta and peppers on the asparagus and they served it with them anyway. Again, Courtney acted clueless, even though this was his error.

5) WAY TOO MUCH PEPPER ON THE POTATOES!
I love pepper, so for me to say it's too much, we have a problem. My MOH and mother both suffer from Gerd, so they could not eat them and a few of our friends said the same. This was disappointing because we loved the potatoes during our tasting.

It's really unfortunate that our experience with Premier Catering Services ended this way. Our only hope it's that no one else is mislead by them or treated the way we were treated if something goes wrong with their wedding. We regret not going with Uncommon Catering, or any other caterer for that matter. More...

Reviewed on Facebook

We got a list of vendors we had to pick from for our venue. I reached out to all of them for further information. Premier stood out because they responded with a full package of choices that included pricing. Why doesn’t anyone want you to know what their prices are even when you are asking for that information? Accommodated adding groom’s parents to our tasting and let us (for a small fee) add extra options to our tasting. Had a great showroom set with linen and flatware options for when you go to taste. Always responsive to emails. They have a website where you can send messages and pay your invoice. Guests were so pleased with how great everything tasted. More...

Reviewed on Facebook

Jeremy, Courtney, & the rest of Premier's staff are phemonimal. They made sure our needs and wants were acknowledged and taken care of from the start. Communication with Premier was excellent, too-- no questions went unanswered! We had nothing but wonderful comments from our guests as well regarding the food and service. Thank you Premier for making our big day fantastic and all the more special! More...

Reviewed on Facebook

Had my wedding catered yesterday by Jeremy and Premier Events and it was AMAZING!!! They were all very professional, food tasted great and when we ordered rare prime rib - it was rare! Great job!!! Thank you to Jeremy and his staff for making our special day so FANTASTIC! And our bartender was an absolute sweetheart! We only had beer and wine, but there was not an empty glass on the deck! Thank you all! And to everyone reading - this is the caterer to use for your upcoming event! More...

Reviewed on Facebook

I was lucky enough to be an employee and I must say they run a great company. The chef's are committed to top quality food and the wait staff always delivers the best quality service to every guest. I would recommend this company to anyone in need of catering services. More...

Reviewed on Facebook