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Z

Zaxby's Chicken Fingers & Buffalo Wings

Elizabethtown

(1374)
Z

Zaxby's Chicken Fingers & Buffalo Wings

Elizabethtown

(1374)

Reviews (1374)

Leave a review
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Barbara J.

14 October 2019

Love love love... my absolutely favorite chicken sandwich. Better than Popeyes and chic fil a... the TLC chicken sandwich is so delicious juicy and tender 10 stars zaxby's

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Lisa M.

14 October 2019

Yum! Never been to a Zaxby's. Really good. Got the Southern TLC sandwich meal. Breaded chicken was crispy crunchy not greasy. Lettuce and tomato very fresh. Crinkle fries were slightly seasoned and fresh. Fast friendly drive thru. Lots of choices here like wings, sandwiches salads, appetizers, fingers etc. Many different sauces too! More...

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Gene Y.

7 October 2019

I think I'm becoming the official chicken wing reviewer. I've always seen Zaxby's around but never got to try it. Wings are decent. I'd get them with sauces and dips on the side, because the wings come out crispy hot and not greasy. Although I do love a traditional wet buffalo wing. Sides were good. Fries and toast were hot and tasty. Friendly, attentive staff. Was going to knock on some dirty floors then an employee came around to clean it up. Overall nice, convenient place for wings to eat in or bring home. More...

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Bob J.

6 October 2019

Great Zaxby's! The employee at the counter was very nice. The food came out very quickly. The Wings & Things were great, especially the seasoned fries. They have a large parking lot. Overall, I highly recommend this Zaxby's. More...

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Kim K.

5 October 2019

Picked up some box meals to snack on while watching college ball. Drive thru experience was pretty good and chicken was juicy and delicious, as expected. Thanks!!

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Tabitha Bramer

2 October 2019

They're chicken is over rated. To expensive and not that tasty.

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Melissa Blevins Miller

27 September 2019

Food was great and service was fast!

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Brandon White

25 September 2019

Food is always fresh and tasty. Never a bad experience at this location.

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Daniel P.

24 September 2019

Pros: -many options to choose from! (Chicken tender plates, sandwiches, different sauces, etc.) -menu is clearly located as soon as you walk in -AWESOME INTERIOR! Love the lit up signs that  give off such a chill, modern vibe :) -spacious seating (outdoor area, high top seats and booths inside)-clean -kid and fam friendly too!-touch screen fountain soda machine with so many choices and even the option to try drink combos that people customized! Interesting :)Definitely a place to keep going to! Both the food and ambience are on top! More...

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Daniel G.

23 September 2019

Visited for the first time this weekend, and left very impressed with the meal. I forget the exact name, but I got the mini chicken sandwich meal. It came with basically 3 mini chicken sliders. The bread of the sandwiches was so soft and had a buttery taste to it, relatable to a Texas Roadhouse roll. I really enjoyed it! The fries were crinkle and had a seasoning on them for flavor. It is just a fast food restaurant, so I couldn't give them a 5 star, but I really enjoyed the sandwich a lot and would definitely return! More...

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Kimberly Marrow

20 September 2019

⭐️⭐️⭐️⭐️⭐️ Highly recommend Five stars

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Jim J.

17 September 2019

This is my third time stopping at this location. It is not the closest fast food restaurant to my apartment, but it is the closest Zaxby's. The food is always cooked perfectly, seems like it's freshly prepared, and I have been here at three different times of the day. But more than the food, the staff is always friendly and courteous. Which is the biggest reason why I give this location the full five stars. More...

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Richard S.

13 September 2019

Decent enough. Well priced if you *want* fast food wings. I am a chicken wing guy. I like buffalo. So when I heard Zaxby's had decent chicken, I went and got 10 wings.Nothing crazy. Sauce was very good and the size of the wings were actually very respectable. Best part? The price.Value, price, flavor, and the nature of the restaurant all line up well. I did not encounter any unexpected pros or cons of these wings, but that's okay. It was exactly what I expected and what I wanted from a place like Zaxby's.If I had to describe the wings, think of wings from a pizza shop. Usually, they're tiny, overly wet, and just spice and no flavor. Zaxby's wings are much larger, still to an extent a little too wet, but well spiced and well flavored. I prefer crispy wings, but Zaxby's weren't so soggy/wet that I didn't enjoy them. Again, the price was great as well! More...

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Abi M.

12 September 2019

My husband and I heard Zaxby's was doing a buy one get one deal on their Southern TLC Chicken sandwich meal, so since I'd never been to Zaxby's before we decided to stop in for dinner.First of all, I was impressed by the interior! You're really selling the place short if you only go through the drive through. The register and seating areas are done up in a much more design-heavy way than your typical fast food chain, and I thought it had a lot of character.Our service at the register as we ordered the two meals plus a kids meal for our son was very friendly and helpful, as we didn't know our way around the menu, being newbies. Our food came out pretty quickly, and it was hot hot. I thought the presentation was a bit lacking as the sandwich and fries were just floating around the black plastic/styrofoam plate, but I was there to eat not admire art, so not a big deal. The chicken was very tender and juicy and, as I said, hot, and I thought the flavor in the breading was pretty nice, too. The sandwich as a whole was satisfying. A good classic chicken sandwich. As for the fries, they were well-cooked and tasty, but I thought they went a bit overboard on the seasoning myself. It was a good seasoning, but I only needed a sprinkle, and some of the fries were definitely coated. I will say that the kids meal seemed like a great deal to me, and the tenders my son received were nice and plump, too!A positive experience. At someone's request I would revisit, and I would suggest, for curiosity's sake if you haven't been yet, you should also try out Zaxby's. (If not only just to see their fancy interior!)They also have one of those fancy drink dispensers that have about one million options. Almost too much choice. More...

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Michele Kirsch

9 September 2019

Great food and clean, comfy atmosphere

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John Chism

4 September 2019

The food is delicious. The service can be pretty slow at times. I've had pretty good luck using the app to place my order and its usually ready by the time I get there.

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Malou Whelan

4 September 2019

Good food.

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Korey A.

2 September 2019

Great food, excellent counter service, casual pop music playing in background.  I would recommend if you are looking for something quick and decent.

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Patrice F.

1 September 2019

What's not to love about Zaxbys. The food is always great. Service is a hit or miss but that's a given with fast food restaurants. This location is always clean. My food always comes out fresh. I have no complaints. My fav is the Zaxby's club sandwich combo. It comes with 3 chicken tenders on Texas toast with bacon, cheddar, lettuce and tomatoes. I opt out of the Zaxbys sauce because I'm not a fan of mayonnaise but bbq sauce does the trick! It also comes with some fries and a drink. Very filling. I love the fact that they put season salt on their fries too! It's one of my top fav fast food restaurants! You should definitely check it out! More...

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Marueny A.

31 August 2019

My family and I came into this Zaxby's super hungry and also had a little chaos when ordering. The cashier Lana (I hope I spelled that right) was super nice and understanding! Also the food was great!

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Regina Davila Coy

30 August 2019

I love going to Zaxby's cause they have good food and great service,it has been my third time here and very pleased I asure you.I really do miss you guys when I'm outta state,I haven't seen very many Zaxby's going to California. More...

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Eugene Karl Garrett

29 August 2019

Food has always been good when I visited or ordered on door dash. No complaints!

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Jim Greene

29 August 2019

I found the food to quite good, although the service was unique!

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Andrew Y.

29 August 2019

Really good chicken, really good sauce selection for said chicken. Clear bias showing through here, since I'm a sucker for spicy wings and texas toast, but if that's your fancy then look no further. Quick service, good platter options for both chicken fingers and wings, and their Zaxby sauce is great too. Don't expect a range of options, it's essentially chicken with sides of toast and celery. More...

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Neil M.

28 August 2019

I have been coming to this Zaxby's location for a few months, and it has always been good! At this recent visit, I ordered the Fried House Salad with Honey Mustard dressing, and it is always a great salad. Overall, this Zaxby's has been doing a really great job at every visit I have had for months!! If someone had a bad experience here, I would definitely recommend giving this location another shot! More...

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Katherine Giberson

26 August 2019

Very good food but very expensive. I guess you get what you pay for. But not to often for my family. Love the salads and there sides great along with good chicken.

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Ernest Heinen

26 August 2019

Outstanding and it was yuumo oh yeah I had my usual The Asian Chicken Salad the best I usually have one two maybe three times a week

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Evert Hallisy

26 August 2019

Wings and Fries were great

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Tiff Tiff

26 August 2019

Very friendly customer service. Great chicken sandwiches

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Rick R.

25 August 2019

Great food and service. We really love the chicken fingers and all the choices for dipping sauces! Anytime we have a craving nothing else will do.

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Rhena F.

21 August 2019

The food is always fresh here. I am never disappointed with the chicken or the zalads! Very delicious and friendly staff!

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Neil M.

21 August 2019

I've been coming to this Zaxby's location for a few months, and it has always been good! I was surprised by the reviews on Yelp, but the most recent review is from about a year ago... So I thought it would be good to update everyone on how this Zaxby's has been doing a great job... exceeding my expectations at every visit. The employees have been very friendly, and the food was fresh and delicious. The employees went around cleaning the tables and even asked me if I was happy with my food.  I ordered the Zensation salad for the first time, and it was very good! I was not disappointed at all. It is a sweet teriyaki chicken on top of their salad with Asian cole slaw and an egg roll. The citrus vinaigrette dressing they give you with it is actually a really nice match for the other flavors... I don't normally like vinaigrette dressing, but this one is worth a try!  I also switched out one of the two dressings for a Ranch, which also goes really well with the teriyaki flavors. Overall, this Zaxby's may have been disappointing a year ago, but they have been doing a really great job at every visit I have had for months!! I would definitely recommend giving this location another shot! More...

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Mike D.

21 August 2019

Zensation salad was great, Citrus VIN dressing was great! Service was great exemplary!

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Ronald C.

20 August 2019

If you're a Louisiana native, you may feel like this establishment is competing with one of your favorite chicken places. But honestly they're pretty different. This location is really quite nice inside. I'd never been to Zaxby's before so I waffled around a lot on what to order. The man at the register was super patient, helping me make decisions and even offering me a sample of some of the sauces to help me decide. This is not typical from a "fast-food" joint, in my experience. The food was not bad. I found the chicken fingers to be pretty ordinary, but with a good amount of seasoning. The boneless wings were the same you can get anywhere. In other words, you could do a lot worse than eating at Zaxby's. Give it a try- you might like it. More...

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Cameron Powell

19 August 2019

Live their Zalads and the customer service is top notch .... Great quality food for a reasonable price.

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Robin Leonard

19 August 2019

Great house salad and garlic bread.

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Brian Wease

19 August 2019

Great staff. Food was good as usual.

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adam richardson

19 August 2019

Great fresh food

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James Z.

18 August 2019

I don't know why this location gets such a bad rep.  I love this place.  No employee has ever been rude taking my order either.  The chicken is always delicious and has never disappointed me.  Fried to perfection and a very large array of sauces available.  The place is really nice and is a great atmosphere.  I would give 5 stars if not for the prices being too high.  But for a Zaxby's location it is a really good one. More...

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Angel K.

16 August 2019

Food was great. The staff was friendly. The only down side was that the tables were not cleaned very well.

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Mary E.

16 August 2019

Delicious salads, tender, juicy chicken strips, sweet and friendly staff make this place a "go" in my book.  Yum-o!!!

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Joyce Hardin Brewer

15 August 2019

we had a very good Asian chicken salad. The staff was friendly.

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Stephen Wood

12 August 2019

The food was made to order and I got it approximately 3 minutes after my order. Plus the Zaxby sauce was delicious.

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Valerie Edwards

12 August 2019

A little on the salty side for the fries but overall really good

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George L Proferes Jr.

11 August 2019

Very clean. Very comfortable. well informed employees. courteous. men's room so clean, was amazed

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Darlene Durden

10 August 2019

The Zensation Zalad was great. The cashier was attentive and very nice. Clean establishment with quick service.

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Casaundra

9 August 2019

Best Cobb Salad

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Ryan Meador

9 August 2019

Always good & nice staff.

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Poormansden Store

9 August 2019

Love this place. Fast service, great food. Only sells chicken products but it's the best.

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Dave Mitchner

9 August 2019

Best chain chicken out there. Love it. The zalads are wonderful

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Houser Housekeeping & Bethel Baskets

9 August 2019

This has been the trip for great restaurant experiences! So much cleaner than other locations I've been to, fast and friendly service, temperature set for the guests instead of the staff ... and I have to admit, one of the best fried chicken salads ever! Fresh, great flavor, served with Texas toast instead of crackers, and the batter-fried, dehydrated onions were a very pleasant surprise! Thanks so much, guys!! More...

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Gary Stillwell

9 August 2019

Good food and service

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LaWanda Watkins

8 August 2019

Great food and excellent service ... Greeting people..

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Reneé B.

4 August 2019

but not because I've been to this location lol. Can y'all please put a Zaxby's in Fort Worth. Thanks

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Sylbia Martinez

29 July 2019

The food taste great there and they have great service.

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Francesca D.

22 July 2019

Christia in the drive thru is RUDE . She didn't secure my lid on my tea causing it to spill in the handoff and didn't even bother to apologize or anything!!! Then my food was poorly put together with what looked like a half eaten tomato . And cold fries . NEVER EATING HERE AGAIN!! Now I have to walk back into work wet I'm 8 months pregnant and I look like my water just broke because of the tea spilled on me. Smh More...

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Marcus M.

21 July 2019

Amazing spot to grab some delicious chicken tenders. Employees were extremely polite and the restaurant was nice and clean

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Tina D.

20 July 2019

Good place. Got here around lunch time. The toast is buttery and tasty. The chicken fingers were good. The wimpy saucy is tangy  and salty. Fries have good seasoning and the staff was quickly and friendly. I like all the choices for sauces and sweet and unsweetened tea. I restaurant was clean and nice. The cole slaw was equally fresh and crisp. I'll be back good service and the chicken fingers are very crispy and tasty.  Parking is plenty. More...

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Kay G.

20 July 2019

This particular location has gone down in quality and service drastically. The last 2 times I have gone here the service was horrible. The orders I placed were incorrectly made. When I asked for ALL new hot chicken since they made the wrong sides, I was ignored so I got cold chicken with hot sides thrown on top of the incorrect side item. I don't mind paying for what I want, but they seem to have a serious problem delivering what you pay for. Even after speaking to the manager ( who had a non chalant attitude ) I still left there unsatisfied with what I paid extra for. I now refuse to come back to this location EVER. I happen to love zaxbys, but refuse to deal with not getting what I pay for. They are severely slow in filling orders. I can see it when there are lines, but there was only one person ahead of me both times. I'm so glad that Popeyes opened up across the street, as now I give them all my service over this location. Maybe they will get there stuff together as they now have competition across the street. More...

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Ewan Stewart

16 July 2019

Nice staff. Relaxing atmosphere - great food - no matter what you choose.

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Ashley M.

15 July 2019

Dropped by to pick up my daughter's birthday meal via drive-thru. Line wasn't too long and wait was very short!  The Kidz Nibblerz meal was super hearty and my daughter loved the zesty fries (just a little too salty), the chocolate milk, only the fried chicken part of the sandwich, and the Goldfish cookies. She wasn't too much of a fan of the Zax dipping sauce for her fries, but liked it on her chicken (go figure). Great, filling lunch for kids!My only complaint is that there's no toy with the kids' meals... :( More...

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Alexandra P.

14 July 2019

Yum! To be a fast food restaurant this is a great place. The chicken tastes delicious, it is breaded just enough and the spices are tasty.

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Houston Hartley

14 July 2019

their wings are so good and they have like 100000 drinks

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N. J.

13 July 2019

Great food, clean dining facility and friendly customer service. I really love Zaxby's and was excited to visit this location. The wings were cooked extra crispy, just how I like 'em The sauce was perfect, and the fries were well seasoned. What a treat to experience this Zaxby's franchise. More...

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Angie Blevins White

13 July 2019

Zaxby’s in Winchester has delicious chicken salads. The food is fresh and the staff members are friendly. I would recommend this restaurant to families or couples. My mom and I recently had lunch here and we both loved our meals. More...

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Anna S.

13 July 2019

Waited 25 mins and still had the wrong order- I realize it is fast food but when you pay $35 for 3 people to eat you should at least get what you ordered

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Tim Murphy

12 July 2019

Having a Zaxby’s closer than Georgia is amazing. Service was great. Wings where great. Tenders where great. Everything was great. Exactly how we remember it in Georgia. Thank you for the great food, service and sparking great memories. More...

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Al T

9 July 2019

Our lunch was very good and the staff was very nice and friendly

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laszlo lukacs

9 July 2019

Chicken and fries are always fresh off the grill/fryer. The food is consistantly seasoned to my liking and I never have to ask for more condiments. It's almost as if the people making the food like to eat there too and know what people like hmmmm. I may not always eat fast food, but when I do, Zaxby's is definetly in my top 3 in Etown. More...

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Donald McCamish

9 July 2019

Great chicken wings

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Itbe me

9 July 2019

My Kids love their chicken.

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Leland Becker

9 July 2019

Excellent salads, chicken strips. & fries. Mmmmmmm, good food. Moderately priced. Family friendly and very clean.

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A Jeffries

9 July 2019

Love this place! Service is excellent! Food is great!

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Diana Brown

9 July 2019

Had wings... great!! Service was excellent also

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Daryl C. Jackson

9 July 2019

Good food, big portions. Good prices. Good location.

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Sandra M.

9 July 2019

I just moved here and love this place! Good food, consistent, great sauce, easy to cater and the staff is always friendly and helpful.  Great management team!!! Always come back for more! More...

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Lisa Michelle

7 July 2019

Awesome food. You must stop when you see the sign, you won’t regret it

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Chad M.

4 July 2019

Great to be back at the first Zaxby's in Louisiana right here in West Monroe Louisiana. Great food, friendly service, and quickly prepared. My food was ready and I was out the door before my family had even finished ordering next door at Subway. Real Chicken at Zaxby's More...

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Tiffany B.

2 July 2019

Love this location! Always friendly and fresh! I forgot my debit card and Breasia and Serena kept it safe until I realized it was missing 3hours later ! Thank u so much ladies!!!!!

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Bethany J.

2 July 2019

I had never been to Zaxby's before and when my boyfriend found out, he had to correct that. We came here after work and I would absolutely come again! I liked that the nutrition facts were very easy to understand and I could easily find them online. I ended up just getting 5 chicken fingerz with wimpy sauce and original sauce. Honestly I've paid a lot more for similar quality chicken tenders! The sauces were decent, much better than typical fast food sauces you find. The restaurant itself was clean and felt nicer than most fast food places. All in all it definitely exceeded my expectations! More...

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Staci D.

1 July 2019

We stopped by here for lunch on our way to the beach. The food was good and the staff was very friendly. The restrooms and the restaurant both appeared to be very clean. There was plenty of seating and multiple televisions on. Our order was taken quickly and we received our food quickly as well. More...

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Rupasree Hook

1 July 2019

We just waited 15 min for 10pc wings and only got 9?!?! Slow service, really bad math skills.

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Kevin R.

29 June 2019

The food is greasy and burned my fried mushrooms. When I mentioned the problem staff said that is the way it is.

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GloriaSteve Lewis

28 June 2019

first time there my frined to me for lunch salad was amazing

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Dominic Huntley

26 June 2019

it was awesome! i got the the twenty piece 50 fries 60 cheese balls 15 celeries

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Chris L.

23 June 2019

I ordered the grilled chicken combo that included the sandwich, french fries, and a drink for $5.99.  I placed the order online but had to wait a little when I arrived, so I don't think they prepared it until I arrived.  The grilled sandwich was very good, with the chicken fillet quite plump, much larger than the fillets offered on similar sandwiches at McDonalds, Wendy's, Burger King, and Chick-fil-A.  The barbecue sauce that came with it was also good.  They have lots of soda options from their Coke Freestyle dispenser...I had Mello Yello, which is not easy to find.They keep the place clean and the staff is friendly.  The only issue is that they put Zaxby sauce on my sandwich, but they quickly fixed it.  Then it came out with cheese and bacon, but I just pulled the cheese off and enjoyed the bacon - I think they gave me a more expensive grilled sandwich by mistake, but I'll take the bacon.  I also requested Texas toast instead of the french fries, but they gave me both to my surprise.If you check in on Yelp, they give you a free cookie. I requested a brownie instead, which they gave me without any static.I highly recommend Zaxby's and will definitely return. More...

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Al E.

20 June 2019

Well vacationing my family and I went to the suggested zaxbys for dinner. The food was fresh, the staff was friendly fast and professional. My family and I had mixed reviews so we came up with an average of a 4-star rating. I like the fact that they also have traditional wings not just boneless and chicken fingers. The fries are very fresh and tasty. More...

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Jennifer B.

20 June 2019

The service here is terrible. The cashier messed up my order twice! When my daughter went up to get the fries that we ordered but weren't on our tray the cashier said "don't be snatchin' stuff from me" as my daughter took the fries. The staff in the kitchen were using profanity towards each other loud enough for my kids to hear them in the dining room.  Definitely not the type of service I typically receive at a Zaxby's. More...

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Melody Maxwell

19 June 2019

the main thing that I noticed here is it small it's very congested and the tables are always dirty and extremely sticky or you can say smear marks and you can see it in the sunlight the light ...I don't know what they clean their tables with but it leaves a sticky residue ..very sticky residue or either they don't clean their tables... they just wipe them off More...

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Kelsey O.

18 June 2019

This is the only Zaxbys in Griffin. I came here one evening and the walls and seats had dust all over them and were sticky. The ladies bathroom toilets don't flush properly. A older gentleman took my order he seemed to be a manager he was in a grey shirt and was rude and snarky. For my food the chicken was hot but my fries and bread tasted old. I'm very disappointed with my experience. More...

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Sara H.

17 June 2019

My husband and I really enjoy Zaxby's and it's a really nice change to have something in the area that is different from all the normal restaurants we have around.   The restaurant is always really clean and the staff is very nice.  The last couple times we've went through the drive through my husbands order was incorrect but it wasn't a deal breaker.   I love the Zax sauce it's good on the chicken and the fries.  We have quit going to KFC all together and Zaxby's is now our go too! More...

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Tricia T.

15 June 2019

I was lucky to have the chance to attend Apex's new Zaxby's location grand opening, which was invitation-only. It is located in the same plaza as Academy Sports. Of course since this was their grand opening, the store is brand new and has seen minimal foot traffic. The store is very clean, and the decor rustic and bright. The service was impeccable, upon being welcomed into the store to the accommodating table service, and "my pleasure" pleasantries. The food is like any other Zaxby's location. I hope the store is able to keep up with their amazing status! More...

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Nichole B.

15 June 2019

My family and I love to go here before going to see a movie. Always fast and fresh! Highly recommend!!

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Cole L.

13 June 2019

The food is halfway decent, but I have eaten a better zaxbys.  The cleanliness is not too bad. But the customer service isn't great.  The cooks in the back are constantly joking and yelling which worries me that u wanted pathogens are getting into food. One of the line cooks keeps taking his cap off which I know is required by DHEC. The kitchen here should be inspected thoroughly. More...

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Christina W.

12 June 2019

Chicken! Newest chicken place in Saraland! Of Course I eat at Zaxby's in MOBtown and everywhere all the time. You know what? I have never been disappointed by a Zaxby's. Their chicken is moist.! You can get it fried, grilled, blackened, or buffaloed. They have traditional wings and boneless wings with several sauce options to toss those wings in! You know what else I enjoy!? The fried mushrooms! Delicious!! The white cheddar bites aren't too bad either. I do suggest you go inside because the drive through is pretty long and not quick because they don't have food just sitting under a warmer. I love the blackened Cajun chicken sandwich and the sweet tea is pretty darn good. I'm picky about sweet tea. I just don't drink sweet tea from anywhere. So, stop on in!! More...

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Mike Erickson

12 June 2019

It’s been over four years since I traveled south on a weekly basis for my business. I always ate at Zaxby’s at least twice per round trip. Today was the first time in over four years since I finally made it back (there’s no Zaxby’s in S.E. Pennsylvania). Still the best chicken tenders (with Zax sauce) anywhere. Umm, umm good! More...

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Natalie Rogers

9 June 2019

Best chicken hands down!

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Barry Charrette

9 June 2019

Very good

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Shawn Holcomb

9 June 2019

Good service and food. I thought the hot sauce was a little tame.

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Joey Perry

9 June 2019

Very good

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Eric Bostic

9 June 2019

Great chicken, friendly people!!!

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Keith Phelps

9 June 2019

It's almost as good as Raising Canes, not quite, but really good.

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Bill Washburn

9 June 2019

ZALAD CAN'T BE BEAT EVEN WITH A CLUB

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Justin Beecham

9 June 2019

Chicken wings here are gooooood

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Bob McGuffin

9 June 2019

Great staff and Dave the manager took care of the problem properly!

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Jackiec Nooyen-Golec

9 June 2019

Love their chicken fingers

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Angela Shanks

9 June 2019

The Asian chicken is the best. Too bad they removed that from their menu. Not gone back since that was removed.

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Cheryl Eddins

9 June 2019

Excellent food excellent service!!

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Donald P.

6 June 2019

Only my second visit to this (or any) Zaxbys and probably my last.  The person taking my order was not rude but not overly friendly either. Whatever happened to a welcome or hello and a smile? I ordered the traditional wings and things. They gave my order to the person ahead of me and gave me theirs. When I asked if I had the correct order, they realized their mistake, and then told me they checked it out and corrected it. They did not. What I received were mushy, heavily breaded pieces of chicken that were not enjoyable and boneless wings that were okay. The crinkle cuts fries are fine, but after a few minutes of cooling, not so good. I wanted just chicken but apparently, at Zaxby's you have to order a whole meal, including drink. This is not what I wanted.  Even though there was only two people ahead of me, it still took 13 minutes to receive my food.On our previous visit, our order took 21 minutes! Fast or even semi-fast food this is not. When I filled out my Zaxby's survey I asked to be contacted by the management. As a new customer, perhaps I do not understand their menu or ordering. I wanted to ask questions to be fair. However, after two weeks, I've not heard from them so I guess they do not care. More...

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Dan C.

5 June 2019

Stopped by to try of the first time. Staff was friendly. The chicken fingers were good. The sauce was ok. I would eat here again.

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Thomas H.

5 June 2019

My fries and chicken strips were brown and burnt, a few were even black. Hard and tasteless is not what I paid almost $10 for. I won't be returning to this location. I would've called but I wasn't given a receipt, now I know why. More...

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Creative P.

2 June 2019

Always great food. The service was also fast around dinner time. They have their act together.

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Stephanie T.

31 May 2019

Wow.What crappy customer service!!What has happened to this Sardis rd location?A few years ago, you could walk in and the employees actually knew what they were doing.Um. These days They all seem incompetent!After going to this location a second time in the past 6 months and walking out due to noone taking my order, I have decided to say something.I was not helped for the SECOND time.Cashier decided to have me wait while he helped someone with their condiments instead. I was the only one, a waiting customer to place an order. 5/30/19 at 8:00pm. I mean really. Someone get through to these guys because business will be gone!This is a repeat of what happened a couple of months ago. I will not be returning to this location More...

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Jp M.

30 May 2019

Part 7 - After watching Good Mythical Morning (GMM) with Rhett and Link as they did a blind taste test of chicken tenders. After tasting the tenders at Carl's Jr. I had to see how the local tender specialists fared. I ordered the 3pc combo"Big Zax SNAK Meal" ($5.99) which comes with 3 tenders, fries, Texas toast, and a medium drink - oh and the Zaxby's signature sauce.Opening the container, under the large buttery golden brown piece of Texas toast was a huge pile of tenders - Way more than 3! I had hit the jackpot. Tenders:Moistness - 10Seasoning - 9Crunch - 10Overall - 9.67These tenders were hot, fresh out of the oil hot! Burn your mouth if you are not careful hot and they were good! They had the perfect level of crunch from the light flaky flour based coating. Each bite was tender and juicy. Thirst is a word that doesn't even exist after eating a Zaxby's tender. The only deduction on these tenders was from the overbearing taste of thyme or oregano that took away from the natural chicken flavor. These flavors weren't necessary and are very reminiscent of the Colonel and his 11 spices that I think the Colonel can keep. The rest of the meal was pretty good. The fries were doused in season-all, so they have a good flavor but some of them were more generously seasoned than the others. They had a red complexion and some were crispy and others would easily bend when you picked them up. Typically this is due to the container they sit in that can create steam to build up. Their drinks have the perfect ice! Overall, Carl's Jr still has the tenders to beat, but at this price - Zaxby's is definitely a contender. When you want tenders, consider Zaxby's a place for a great tender. More...

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Naomi M.

30 May 2019

Went here last night with my son for the first time.  The cheese balls, were hard as a rock, I had to get a refund on those, completely uneatable. The chicken tenders were okay, but too much breading for my liking. My son said they were OK, we've both had better.  Not sure if I will be back.  So many better places for chicken. More...

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Justin M.

30 May 2019

I was just served a cajun club with chicken so overdone it was practically a jerky sandwich. I feel i know how tough the bottom of a shoe is and now how it taste. If you're a line cook can you not tell that quality wasn't up to par?!? Went there on lunch had no time to exchange it .that's just money in the trash for me. At least the fries were ok. My thoughts go somewhere else if you want an eddible quick lunch! More...

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Demetria K.

29 May 2019

First time eating at Zaxby's and absolutely loved it! Chicken salad to die for and French fries were great! Zax sauce is awesome! Will be back

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Bob H.

28 May 2019

Always an easy place to get food. Clean, organized, and efficient. Food is always good and prepared as requested. Can't ask for much more from a fast food joint. Community minded so that encourages those of us that might not go in on a Tuesday to go support local causes and Zaxby's. More...

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Zach F.

25 May 2019

We stopped here to get some lunch. Not only did it take 30 minutes to get our food after placing our order but I also got food poisoning. I had a grilled chicken salad. Won't be back. More...

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Charmaine M.

25 May 2019

Usually I'm not a huge fan of Zaxby's, especially their chicken, but their salads are generally good. I was a little wowed by how pretty my Cobb salad was today. All of the ingredients were very fresh and the grilled chicken was very tender. Great location, clean environment. More...

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Jerardo E.

24 May 2019

I ordered through drive window and ordered zax pack, when I got home I realized tye chicken was over cooked like it had been refried after it had already been cooked... Anyways I called and talked to Travis the mgr and he replaced my order without hesitation, he personally gave me my order and it was really good the second time around! Thank you More...

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Jeanie S.

24 May 2019

I am really impressed with how fresh the vegetables were in my side salad. Beautiful red tomatoes, no wilty lettuce. For a fast food place, I am very impressed.

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Shawn Holcomb

23 May 2019

Good service and food. I thought the hot sauce was a little tame.

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Stacey G.

22 May 2019

I ate here when I was super hungry so obviously when you're hungry anything taste great. I don't know if I'll give it a try again. The Texas toast didn't have flavor even though it looks like it would since it's yellow. Update* ate here again last week and I really liked the Smokey sandwich. And their toast still taste bland but we also got the wings and they were really good. We went around the afternoon and had the chance to dine in. Also our cashier was really patient with us since we changed our minds about three times and we really appreciated her. I also came when I was not hungry lol so i actually did like it.Update May 2019. Zaxby's had grown on me and I really like this place. The wings are delicious and the cashiers have had patience with me and recommend me a few items which were tasty. Love that it's next to target too More...

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Zach D.

19 May 2019

Just to point out you have to drive about 3 miles off the interstate to get here. My initial impressions are good as the outside of the restaurant and inside we're clean. We came about 1pm so just after the main Sunday church rush. No issues ordering and just a few minute wait on the food, and we'll worth it for fresh hot fries and tenders. The fries were perfect. They were nice and crisp, just the right amount of seasoning too. The tenders is where the lost a star. They were very fresh and tasted generally good. The breading was lacking a bit showing a general rush in preparation.Walking in to use the bathroom was nothing special and it was nice that the bathroom didn't smell like piss. It was clean and nice a bathroom. More...

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Chris P.

17 May 2019

We just came here for a meal and we were dying to try a zaxby's. Since it was our first time we ordered one meal to snack on we ordered the boneless wing meal. The chicken had a great flavor, the fries were fresh, the slice of Texas toast was cool too. Overall we liked it and when we're in Orlando again, we'll definitely try them again ! More...

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Ting Y.

16 May 2019

This is across the street from where my husband and his friends play basketball. Never ever had a bad meal from zaxby's. When the boys have a late game, we come here to get a quick bite for dinner and to unwind after an intense game. The food always comes out in a timely manner and just as good as anytime we have gone. I usually get the 5 wings plate and my husband gets the chicken finger plate, sub the slaw for extra fries. I always ask for extra ranch because I dip both my wings and fries in it More...

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Angela Shanks

16 May 2019

The Asian chicken is the best. Too bad they removed that from their menu. Not gone back since that was removed.

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Kelly S.

15 May 2019

I've always had a great experience at the Pflugerville location. The staff is always polite and helpful and the food comes out hot and fast. Plus, I love crinkle fries!

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Katie E.

15 May 2019

On multiple occasions I have order uncomplicated orders. I have received food I did not desire. I ask for correction and am met with half assed attempts to cook and fulfill an order. In a typical business where you are a provider and a consumer decides to purchase a product and/or service but receives the incorrect product and/or service, the provider generally will provide the desired product and/or service in whole. They would not generally provide only a PORTION of the original order in hopes the consumer will be satisfied... Are you kidding me?!This establishment is obviously managed by an extremely lazy and incompetent person who is clearly in management only for the perks. I know it's just fried, sub-par quality food but honestly... If you know the menu of the service you provide, a customer asks for a particular service that is blatantly on the menu, is not served the correct order on multiple occasions, and met with incompetent "resolutions", there is something VERY wrong with your establishment.Get your shit together. More...

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April L.

13 May 2019

Drive thru is incompetent. They can't get your food out to you so they send you to the parking lot to wait FOREVER to get your food. Terrible.

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Giselle S.

12 May 2019

I love love love the traditional wings at Zaxby's and was overcome with excitement when I realized that Zaxbys was available in the Atlanta area when I recently visited. The staff at the Smyrna location was welcoming, friendly and patient. My party was undecided about what they wanted and the staff was very helpful. Most of my party members  ended up choosing chicken finger plates or combos and were happy with their decision. I chose my go to the traditional wings. Our chicken and French fries were hot and fresh. You have a choice of sauces to choose from...they're all good! I chose the original sauce. The toast was also yummy. The sweet tea and coca-cola dispenser provided tasty drink options. I tried the brownie because I was in the mood for something sweet. It was sooooo good...I bought 2 more to take back to our hotel. Looking forward to my next visit. More...

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Jonathan McGill

11 May 2019

The honey butter bacon sandwich is awesome.

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Michael T.

10 May 2019

Tried out Zaxby's for the first time in almost 9 years! Holy cow! Best chicken tenders money can buy! Someone give me the recipe!! Staff is extremely friendly. Met the owner Jon and he talked to us about how much he loves Zaxby's! Great guy. We will certainly be back. They have way more healthy options and the Zaxby's sauce is to die for!!!Coolest thing about this place is that's it's brand new! It's super fancy on the inside. Won't find a restaurant this nice inside at the competition! More...

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Amanda P.

10 May 2019

Tedaria and quela were the worst drive thru employees I've ever encountered. She laughed in my face and shook her head as I asked her to repeat my order back to me. She turned to tedaria and they both looked back and started laughing. Not sure what's so funny? This location has the rudest employees. Definitely need an attitude check. Food is mediocre. Drive down the road to canes. Better customer service. More...

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Cisco Aguas

9 May 2019

I love Zaxby's!! I get the blacken zalad. This location is nice, but lacks that, of the Shepherdsville store

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Wilma Lemons

9 May 2019

great food for the carry out but whom ever is fixing it needs to get the mind on there Job and not what is going on outside

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Jason Whelan

9 May 2019

Great foid

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John A

9 May 2019

Always great food. Service is a little slow from time to time. Never a fan of the price.

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Warner Buell

9 May 2019

YUM!

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Cisco Aguas

9 May 2019

I love Zaxby's!! I get the blacken zalad. This location is nice, but lacks that, of the Shepherdsville store

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Gerry-Ann Bates

8 May 2019

My friend’s had their prom photos taken in your location during the rainstorm♥️ I think they deserve free chicken because they have made all Of us want chicken!

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Cori Phillips

8 May 2019

Great chicken, atmosphere ..

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Kimberly Burgin Martinez

8 May 2019

Thank you to Mrs. Sandy from the bottom of my heart. ❤. I appreciate your kind act of giving of my lunch today. Blessed & Thankful.

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Chris G.

4 May 2019

Been here several times.    Always clean.   Fresh.   Hot frys.   AND CoRReCT.   oRDERs.     That's a huge plus these days.    Other Chains    When I'm always going back to get my order correct and eat cold frys.   And out of sweet tea at lunch time     This place has it down !!!  Don't be like the rest of the chains     Keep up the good service. More...

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Nakiya Wick

4 May 2019

great food.good prices. bathrooms were very clean.

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Lameka S.

3 May 2019

I am always here for a good grilled chicken caesar salad. Here at Zaxby's they are very tasty and the chicken is grilled to perfection. Today the drive thru line was pretty long, but it moved rapidly. I was actually very impressed at how fast we received our food. The reason I am giving 3 stars is because and I know, I know this could have been prevented had I checked my bag. I leave Zaxby's, approximately 10-15 minutes away and decided to enjoy my salad while waiting for my son to finish band rehearsal. I looked in the bag and there is NO FORK. This cannot be real right now and I am soooooo hungry. Needless to say I ate a few pieces of chicken and some croutons. I had to wait over an hour to fully enjoy the salad because I had NO FORK!! :( More...

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Chuck Beldotti

2 May 2019

great food great service...A+++++

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Evan G.

30 April 2019

Of course I love this Zaxbys. Awesome location that is kind of out of the way, but if I am already going that way there is a high probability that I am going to stop there. Awesome food and friendly staff at this location. Not the fastest Zaxbys, but good food takes time and it is worth the wait. More...

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Wilma Lemons

30 April 2019

great food for the carry out but whom ever is fixing it needs to get the mind on there Job and not what is going on outside

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Brian Wayne

30 April 2019

I usually just have a salad with little piece of grilled chicken on top, nothing fancy.

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John Arroyo

30 April 2019

Always great food. Service is a little slow from time to time. Never a fan of the price.

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George Moore

30 April 2019

Ordered a salad from here had a live bug in it. Called the store and their excuse was their produce supplier isn't washing their produce very well and this isn't their first complaint. So I guess they're fine with serving bugs. More...

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Cheryl Dianne

29 April 2019

Very good melt in your mouth chicken & salads were wonderful & huge!!

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Ann H.

27 April 2019

I love Zaxbys! But NOT this one. The drive thru ALWAYS has such a long wait. Even when you're the only one in line they are very slow to get your food out. We've tried several times and it's never worth the wait, plus they've gotten our order wrong before and then we have to wait even longer. The service is just not good. Like I said, I love the food at Zaxby's and I'll go to other locations, but the service at this location is not worth it. We always drive across the way to the Truett's Grill instead. More...

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Cam B.

26 April 2019

I've lived in Milledgeville for 2 years now and have had 0 positive interactions with this Zaxby's. They have NEVER gotten my order right, EVER. Don't even waste your time here. Don't bother waiting in the drive thru line because I promise they'll forget something and you'll have to go inside! Bad food, worse service. I'd rate 0 stars if I could. More...

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Ashley G.

24 April 2019

Is there a way to post a negative score? Because they absolutely don't deserve any. Went through drive-thru and ordered boneless wings. Got home and they are RAW. Literally pink. Took them back to the restaurant, and the "manager", Erik B., was just nonchalant and asks, do you want a refund or do you want me to remake them? Really?! That's how you react when you could have seriously just given people food poisoning if they weren't paying attention? Will NEVER be back here, and the heath department is being contacted as we speak. More...

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Shelby H.

18 April 2019

This location is a little difficult to get into because of where it is...you have to pass it and take a side road to come back around.Once I finally made it to the restaurant, it was clean and the service was quick! Food was the same of my other Zaxbys I've been to. More...

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Pearl D.

16 April 2019

Had lunch here. We all got salads. Very fresh and well prepared. Good healthy stop. Service was good and restaurant clean

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Gwen Hester Connors

16 April 2019

I love zaxbys! Always great food and friendly staff

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Grace L.

15 April 2019

Amazing & friendly staffs! They're very professional & gets people's order fast, especially drive thru. Doesn't waste my time :)

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Samantha M.

14 April 2019

Texas toast lacked flavor but everything else was awesome. Super clean and very nice employees. Defiantly a great quick bite and not as greasy as other fast food chains.

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Hunter W.

12 April 2019

This is just an average chicken place here in Bardstown. First off went through the drive through for myself, the service alright nothing over the top, the order taker was nice and all but never sounded nor acted over the top. I purchased chicken fingers and white cheddar fried bites. The chicken was under average size along with some dull tasting fries, for a price I would consider over priced. The fried cheese bites were good but nothing special, also over priced for the amount and size. They charge extra for the sauces, which I got the hottest and I did not seem to think it was hit, and was actually rather nasty. Second time for my girlfriend we went in. She too hot the fried cheese bites, once again the service was just average for town, nothing extravagant, and honestly an awkward order taker, but she was nice. The lobby is very nice. It was kept clean and a decent size, plenty of seats and a relaxed feeling within the lobby, the lights are dimmed. Overall it wasn't bad but it was not good. More...

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Renata B.

10 April 2019

Stopped by here over the weekend on a whim and it was pretty dang good!We tried the chicken and things combo and the honey butter chicken sandwich and everything was really good! The only thing I would do deferently (on my part) would be to order a different sauce on my wings. I got the "whimpy" buffalo sauce and it was just what it's called, whimpy, duh me! Luckily they have other great sauces to choose from. The fried mushrooms were good and the vegetable dip that comes with it is so good as well as Zaxby's sauce! Yum! More...

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Kristina Gentry Whiting

10 April 2019

high quality food for a great price!

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James M.

10 April 2019

We were driving South on I-85 headed for Augusta Georgia when we were overcome by hunger but wanted a quick stop. Having seen zaxby's many times before in the South but never trying one, decided to finally give it a chance. I had heard a lot of great things about their chicken so I was excited to try this. Ordered a Cajun club chicken sandwich meal. The restaurant at South was okay not too clean not too dirty. ordering at the cash register was simple and the sandwiches were ready fairly quickly. The club sandwich was basically a full chicken breast on a roll and the chicken breast have obviously been cooked earlier. Couldn't really taste any cajun spice on it. So all in all the food was just sort of meh. not really sure I go back but maybe I owe them another chance. More...

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Vape God 420

9 April 2019

One of the best chicken places

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Brian Wayne

9 April 2019

I usually just have a salad with little piece of grilled chicken on top, nothing fancy.

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CJ Hudson

9 April 2019

Great place... typical Zaxby's

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Timothy Leonard

9 April 2019

Food is very good, just takes awhile but not overly long. Worth the wait.

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Natalie S.

9 April 2019

The drive-through is a little slow, but the food is good. Excellent customer service! The hot honey mustard flavor sauce is my new favorite!

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patrick workman

9 April 2019

Very good atmosphere, attitudes of employees!!!

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Makenzie S.

6 April 2019

In the seven years I've lived in Elizabethtown, I've always loved coming to Zaxby's and getting their chicken finger plate. Unfortunately, that's no longer the case. If you go through the drive thru, you can hardly understand a single thing the employee is saying because their speaker is almost broken and pretty much only projects static. Also, if you want any extra sauces, you have to pay 25 cents for each and aren't guaranteed they'll be in the bag. I ordered an extra ranch and didn't realize until I got home that they didn't include it. Overall, I'm disappointed with their service and food and likely won't return. Update: A year later. Came back for chicken plate - I am weak. They also fixed their speaker. More...

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GT R.

4 April 2019

I love the chicken here. Best fast food chicken fingers made. Additionally the zax sauce makes everything better. Don't miss out on Zaxby's

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Stina O.

3 April 2019

First time here and I was pleasantly surprised. I went w/ the chicken strips and wing meal served w/ toast, fries, celery, and a drink for $10. The wings were really good and spicy. The chicken strips were delicious and didn't need the dipping sauces. The fries were freshly cooked a d really good too. The toast was probably my favorite item. It was buttered and toasted perfectly. Great stop for fast food that isn't expensive and will fill you up. They have much more flavor than Cane's. More...

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Lori L.

2 April 2019

Decent Zaxbys. I came here for a quick late lunch and they weren't busy at all. I ordered at the counter and sat down. I got the kickin chicken sandwich with fries and a sweet tea. Overall, the sandwich was good but I wish it had a tad more sauce on it. The tea was sweet but not too sweet and the fries were piping hot. Good location but might be hard to get in and out of the parking lot. More...

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Skylar Crow

31 March 2019

Thanks to Allison !!!!!!!

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Natalie S.

31 March 2019

The drive-through is a little slow, but the food is good. Excellent customer service! The hot honey mustard flavor sauce is my new favorite!

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Timothy Leonard

31 March 2019

Food is very good, just takes awhile but not overly long. Worth the wait.

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William Fetzner

30 March 2019

Glad to have this restaurant local! Quality fast food.

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Tanesha D.

30 March 2019

I stopped here today on my way home from running errands because I was in the mood for a good salad. I went through the drive thru and there was no one in line which was a plus. The gentleman at the window was very nice and polite. I ordered the grilled and fried Cobb salad with a side of fries. It took a little bit longer for the food but I understand because of the grilled chicken. Upon pulling out of the parking lot I noticed that my fries were half full at first I was going to let it go but then I thought about the fact that it was almost $2 and I was getting ripped off. I backup and go back in. The guy at the drive thru was the one that saw me abs asked what was wrong I told him and he said "no problem" what I did notice were the kids in the back who were cooking rolling their eyes and talking like they had a problem with the fact that I brought them back! When I got home I realized the salads seemed to be lacking more than usual and the chopped bacon it was suppose to have was just one strip of bacon on the side. Needless to say I don't know if I will be back seeing how the cooks hired seem to half do things and have a problem when you bring the problem food back. More...

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Alex B.

29 March 2019

A new Zaxby's on OBT.The workers are pretty good and the food is hot every time. I'll be coming back often as long as the workers are nice and food is hot! New fan of the chain .

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Stephen C.

26 March 2019

If you like horrible service, slow food, and consistently getting the wrong order than look no further!

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Rhea P.

26 March 2019

actually had NO idea this was also in Austin! (where I'm from) but I came here before a movie and split the 3 finger plate with my date. It was a good portion, and definitely shareable. Loved the seasoned fries as well! If you like fast food, you'll def like this place! More...

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Gilberto Diaz

25 March 2019

I spend a good time having lunch with my wife in our second anniversary. My first time in Zaxby and didn’t get disappointed, the staff is very friendly and they provide a fast service.

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Kevin T.

24 March 2019

Food was great the employee Sayra was very pleasant made dining here very enjoyable she was very knowledgeable. Thank you sayra food was awesome I drove one hour just for the food

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Buddy R.

23 March 2019

It's a Zaxby's - the food is consistent and I prefer the Chicken over even Chick-Fil-A.  But beware - this location can get REALLY busy.  On a Sunday at 1pm there were dual lines clear to the back of the dining area and it took forever.  But honestly it didn't look like the other fast food restaurants at this exit were fairing any better. More...

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Janeen Z.

18 March 2019

Great catering experience! I ordered several chicken platters and two salads for a large event. The order was ready on time and the employees provided great service from start to finish, even helping me carry it out. The food was delicious and the salads looked beautiful. I would definitely order from them again. More...

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Volitta R.

18 March 2019

Dude at the window is rude...but what's new. Filled my cup halfway. Food looks gross. I'm sick of this location. They make me hate Zaxby's as a whole.

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Jason D.

18 March 2019

Quick stop in for lunch. Great food. Good environment. I enjoy the Zaxby's Chicken Tender plate with coleslaw. My kids really like eating there as well. Can't wait to go back and have some good lunch another day with them. They have locations spread out all over Matthews and Charlotte. More...

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Jonathan M.

17 March 2019

Hot and fresh, food was excellent.  However, I see enough guys out and about with their pants halfway down their butts.  I don't need to see that when I go out to eat (DJ). More...

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James D.

17 March 2019

If you have nothing but time stop at this Zaxby's. The slowest Fast Food restaurant I've ever been to. Took 25 minutes to get my food. Super slow service!!

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Lashonda B.

17 March 2019

Fried house salad and kickin chicken sandwich (I ate the missing tender) Sooo my pregnancy cravings led me here all the way from Bloomington. I'm pleased with my plate other than my fries being semi warm everything else was great !! So I'm not going to drag them about French fries. This location is kinda hidden so they don't have a lot of traffic so I considered that... they need more advertising for this location. I'm originally from Atl GA and ALL the zaxbys are very busy this time in the evening !! So maybe they catch up here !! More...

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Rich Oconnor

16 March 2019

so so so good!!!!! incredible food & great atmosphere

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Donna Shaw

16 March 2019

Best salads in Nicholasville! Love it!!

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Angela Major Nease

15 March 2019

Great food and friendly staff.

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Jeff W.

13 March 2019

Fresh found, clean and new dining room, and friendly staff make this a must for chicken lover wanting a step above fast food.  Salad offerings are a highlight for those looking for flavor without the calories.  And you get it served in a nice bowl (when dining in) instead of a plastic container.Food is made to order to it takes a couple extra minutes, but is worth it. More...

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Hannah D.

13 March 2019

I've had Zaxby's several times since I moved to North Carolina. This time I went probably my least favorite. The staff was great, and it was quick to get my food. I got the wings & things boneless meal, my bread was not really toasted and was super soggy and cold! The fries were slightly undercooked. They tasted cheewy/soggy.. the chicken fingers were great. Also they put soooo much ice in your drink you only get a few sips... other than that, I usually really like Zaxby's. I'll of course go back since all of my other times have been great! More...

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Hillary K.

12 March 2019

Basic review. The place was clean and open. Good seating. The menu is a bit overwhelming but literally just chicken and salads. We each ordered the 3 or 4 piece and it came with two sides of French fries since we opted out of coke slaw and bread. It's so much food we could have shared and still had extra food left over. It's a bit pricey but again you get a ton of food so then again reasonable. They have the freestyle coke machines which is a plus. Overall pretty good. I'd come back if craving some chicken fingers. More...

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Eden L.

12 March 2019

Great restaurant with fast service. I have been to this Zaxby's location multiple times and I am pleased with their customer service. When I ask for my wings and things to both be tossed in insane sauce, it is always well tossed. The fries that come with have been too salted before but everything still tasted well. This is my best restaurant experience with fast food. They have real chicken which is rare among other fast food restaurants. More...

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Jarrell W.

11 March 2019

Good Good Good!!!! Stellar food Stellar service!!!! Hellllllloooooooooooo! Haven't had Zaxbys in a while, so this is DEFINITELY a treat! Thanks babe!

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Andy Elphick

10 March 2019

Great food and great service thank you.

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Steve Nannery

9 March 2019

Good food

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Zach Lee

9 March 2019

Gods gift to humanity

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Lisa Murphy

9 March 2019

Salads are great

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Joann Reed

9 March 2019

Good food!good service!

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Elizabeth Allen

9 March 2019

Real good tasting food. Live it

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Dana Clenney

9 March 2019

Great food.

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Erika Roman

8 March 2019

Love their salads! Always fresh

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Nicole C.

1 March 2019

I got a Cobb salad with grilled chicken and it was so good and tasty.  I had never been to this location but they were pretty quick and very courteous.   I enjoyed every bite of the salad and the salads are so big. I will definitely go back for another salad. More...

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Victoria M.

28 February 2019

Thirty minutes in this drive thru line just to walk in and wait 20 minutes for my SALAD. Hate leaving bad reviews but you're called fast food for a reason.. get it together.

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Dana W.

28 February 2019

Ive only been here once but i was blown away by their salad! It was really big and just what i needed to fill me up. Everything was really clean too, also a great environment. Will look forward to coming here again some time in the near future. More...

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Brandon T.

26 February 2019

I enjoy Zaxby's and everything they offer. For this location I have no complaints about the food except for the one time they forgot something I ordered and I made it home before I realized. Which is my fault for not checking. The food is always the same great taste you'd expect but there's just one thing that bugs me. So when you go to other fast food restaurants and you ask for sauce you can usually get it for free or if you want extra it's maybe .50 cent but for some reason Zaxby's charges for sauce and every time I go through the drive through fully knowing I'm gonna have to pay for sauce they always charge me for it and I pay. Get my bag and start to drive off and I'll realize there's no sauce. It's just the one thing that bugs my soul about this location. Other than that I have nothing else to complain about but just a tip if you go and ask for sauce make sure they put it in the bag. More...

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Amber B.

25 February 2019

Walked in noticed how dirty it was to the point I ask my husband if he still wanted to eat here. Was never greeted only asked for here or to go. The guy who took my order asked me "what" several times because we obviously interrupted his conversation with the loud cooks and drive thru window ladies. Went to get tea and I could smell how sour it was so just got a water. As we sat down a lady wiped our table down for us which was nice since I felt it to be dirty I even asked if she ate here and if the kitchen was clean she said she does eat here alot and the kitchen was clean. Gave me hope until I got my food had a sandwich with only lettuce and tomatoes and there was hardly any lettuce and 2 soggy tomatoes. I ate about half of my sandwich and noticed the chicken was not fully cooked, that was it for me I returned the food and was giving money back after I declined a new order with no questions but still not a place I will be back to. The manager/ owner definitely needs to pay more attention to detail of their employees and how the building looks More...

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LJ H.

24 February 2019

The food is hit and miss,  like most fast food places.  The staff is always polite, at least. You may wait 5-10 minutes before making your order, but the food is usually prepared and handed to you in 3 minutes.  The chicken strips range from so moist they might not be cooked to so dry you know they re-dipped them in the fryer. (Like I said - same as any fast food place. ) More...

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Ciara C.

24 February 2019

Other trips to this location haven't been as bad, but today  I crossed this location off my list of convenient places to visit on my lunch break. I placed the order online and went thru drive thru for pickup-I requested a garden cobb salad-no bacon-NO MEAT. I received a grilled cobb salad. I was also missing sauces that they charge extra for. I'm not sure if the issue lies with the person reading (or not reading) the order or with the person responsible for checking order accuracy but it is disappointing to spend my entire lunch break from work waiting for my meal to be re-made; only to have it re-made incorrectly ONCE AGAIN. While using my 30 minute lunch break to wait on an incorrect order twice, I observed your cashier drop the tongs for the cookies on the floor, pick them up and still use them to retrieve cookies for a customers order! At this point I requested a refund because if that is happening out in the open in front of customers I can only imagine what happens in the kitchen. Sadly won't be visiting this location again and will advise all my co-workers to follow suit. More...

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Lathan C.

23 February 2019

I have loved Zaxby's since my military days being stationed in Charleston South Carolina. The matter where it is this place does the best when it comes to tenders and its sauce is wonderful. I am always looking forward to the next time More...

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Justin G.

22 February 2019

I just wanted to take a moment to compliment the excellent service provided at this location yesterday by cesaer, he runs a tight ship and even went and prepared our food himself to ensure timely service.

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Zach L.

21 February 2019

This review is not on the chicken but at this location.  I've stopped going to Gunbarrel location. For some reason this particular visit was a reminder there is a clear disconnect or problem with store team.  I hope they can improve. My issues:1.  Multiple Phone call to store after placing order was left hanging.  No response when I attempted to  place phone order. No response when I attempted to click for manager.  I called a third time and waited and finally got to a store rep.  They had an awful time locating my order. 2.  Once at store. I was told my order was never received.  This was what I was trying to avoid with my phone callsI hope this can change. More...

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Anthony Dinges

19 February 2019

Great food, service and always polite. Awesome atmosphere

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Fallon Bentford

19 February 2019

Always On Point! Never Had A Problem.

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John M.

17 February 2019

I'm Absouletly done with this place. Everytime ive gone the food is a major let down. They only do one thing....chicken, and they can't get it right. I've tried the fingers, the sandwiches, the salad and it's always crap. The fries are crap, their special sause is crap, and I just don't get how you can mess chicken up this bad. Never going back ever again. More...

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Melissa W.

16 February 2019

Best Zaxby that I've been too so far in Lexington the food was fresh the service was fast the costumer service was nice as well ! So yes I will be returning to this location the one on New Circle sucks oh and I forgot to mention the fires were nice and seasoned More...

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Don Shaw

13 February 2019

Me too.. Found hairs in my chicken... So nasty.. Service is bad.. Food is bad...nasty Never will eat anything from zaxbys again... I had a friend who worked at zaxbys... They said during the summertime its so hot in the kitchens they're cooks are sweating so bad, and their sweat is dripping off them and into the food... So, when youre eating the chicken and fried foods, youre eating sweat from the cooks also... This is bodily fluid from them in your food your eating... What if they have a decease like hep c...or aids or something.. They might be a chance you catch it from them... GROSS... More...

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Jason A.

12 February 2019

Every time I try and give this store another shot they disappoint.  If the order is correct (and that's rare) they either skimp on the sauces, seasoning, or portions.  I love Zaxby's restaurants but if you can make to another location I would definitely try. More...

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Carol T.

11 February 2019

Not that I want this place to become over crowded and impossible to enjoy but WOW! Exceptional customer experience! Greeted by a "new guy" explained the menu and really helped me out as it was my first time ever at a Zaxbys. Food was fresh and hot. It was delicious! The restaurant and rest rooms were clean. The background music was good. Our food was out and brought to our table before we could finish picking drinks! We can not wait to go back! Did I mention the food was delicious Because it was and there is a bunch more to try !!!  The prices were reasonable for quality of food. All the people were nice helpful and friendly. All around GREAT experience. Go there ! More...

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Emily Scherping

10 February 2019

Love their crispy chicken house zalad! So glad they built a Zaxby's close to where I live so I can get my #1 favorite chicken salad whenever I'm craving it!

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Jacqueline W.

9 February 2019

This is I believe my first visit to this location...I was leaving the town center area and looking for a Zaxby's... so I searched on the gps and found this one...Drive Thur wait was about 10 mins - there was about 4 cars in line when I pulled up- my eyes are happy at what I see...my order is hot and fresh Today's meal: 10 traditional wings fries and a sweet tea to go More...

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Valerie George

9 February 2019

The food was great. Staff frendly. Bathrooms and dinning room clean. Still we miss Mertle. It was always great coming and being greeted by Mertle.

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Noah Gent

9 February 2019

Good food, just be aware that it is expensive. Despite other reviews, I have never had a problem with dirty tables or a slow drive through, but I typically eat there in the afternoon.

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Carlos Medina Castellano

9 February 2019

Order the boneless wings meal all the time. They give military discount.

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Allyson McDonough

9 February 2019

Great food, Amazing staff!!!

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Melissa Arnaudin

9 February 2019

First time here definitely will be back! I can't wait to try their sandwiches, we all got chicken tender baskets.

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Ralph Fisher

8 February 2019

First time eating here. The food was great.

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Amy Owens Maynard

6 February 2019

Great food and great service! I highly recommend Zaxby’s

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Emily S.

5 February 2019

It super convenient to have so close to my home. Food is always hot and freshly made. I've never had an issue with my order either, which says a lot about this particular area where the majority staff is high school students. And love the Thursday Nibbler deal where Nibblers are $1! Yes, I love a bargain buy lol Super quick and easy dinner on a Thursday. More...

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Ron A.

5 February 2019

Standard Zaxby's location. Food and service is as it should be. Food was prepared correctly and came out fast and hot. No issues at all.

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Adam B.

4 February 2019

If I was just reviewing the food, it would probably get 4 and a 1/2 stars. But the disappointing service deserves the loss of several stars. I've ordered from here twice and the chicken fingers are always juicy on the inside and crispy on the outside. Fantastic. The zaxby's sauce is great, the creaminess and hint of spice works great on both the chicken and the fries. Speaking of which, the crinkle cut fries are always cooked well and seasoned nicely. However I have not gotten cold slaw with my combo pack, despite it being included in the advertisement. But what really bothers me is the people who I have dealt with at the drive thru. They never smile, show no personality, and I haven't been thanked or acknowledged for coming to spend my money. A little bit of service would go a long way. Hopefully management will realize this soon, because my reviews seems to sound very similar to a lot of the other ones that I have seen here. More...

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Mari G.

3 February 2019

This is basically the 7-days-a week version of Chick-fil-A. I have yet have a bad experience there.

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Tania Gomez

1 February 2019

good people and good food

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Katelyn K.

31 January 2019

after ordering and getting half our order, everyone finishes their food with the exception of the people that didn't receive their food. we went back up there not once, but twice just for them to say they forgot. we are now waiting on cookies as an apology for the wait, it seems they forgot about that too though. More...

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Nick M.

30 January 2019

Not that anyone at this location will care but they are horrible. Food and service used to be great. No longer.  Bad attitudes and bad service. Super super super slow. Very dissapointing.Update: Still just as bad. Still getting orders wrong. Figured hey let's give it another shot. Order wrong and none of the additional sauces I bought are in the bag. Stupid me. More...

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Christine M.

28 January 2019

My husband and I order from the drive-thru frequently and service is always friendly and quick. Our favorite thing to order is the Wings and Things platter with the sweet and spicy sauce. Both traditional and boneless are great options but our preference is traditional almost every time. There salads are also tasty and always fill us up. My go to is the Cobb salad with grilled chicken. Portions have never been an issue with us, we are always stuffed after. Dined in once and the service was great! More...

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Jorge Otalora

28 January 2019

Excellent food and the environment is magnificent. My family loves the food and no matter where you find it, it is the same taste and friendly services.

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Joe M.

26 January 2019

Very good food little of a wait but wasn't in a rush. Very good service would recommend if you are from out of town.

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Teresa Compher

23 January 2019

Love Zaxbys! The salad is awesome!

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Shanan Denaye' Barnes

21 January 2019

LOVE LOVE ZAXBYS!! My mother or I go here almost everyday for a tea it’s so good the service is great it’s my favorite fast food place! The chicken is amazing!!!

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Maria G.

21 January 2019

The cheese curds are delish! Their menu is unique - not the typical burger and fries find. The boneless bbq wings are our fav

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Kerri W.

15 January 2019

I am mostly a drive-thru diner at this location.  The line does get a bit backed up during weekday lunchtime, but I think it is just due to the traffic.  They are polite and I have never had them give me the wrong items.  I have always found the cashier to be friendly and efficient when I get there.  Food is the same quality as the other locations.  I typically get a Zalad or a Big Zax Snack Meal. More...

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Stefanny W.

15 January 2019

I love their salads. My favorite it's their blue buffaloed salad. This location can be hit or miss. Truly depends who is working there. They started really strong but lately (2018/2019) the service seems to deteriorate. The workers are short and rude. And the quality of food varies too. Today I waited 7 minutes in the drive-thru and no one acknowledged the intercom. I went inside of the store, they were laughing, cursing with one another and said, "we saw you pulling off we were trying to adjust the head piece. Not sure what happened." Weird, I know. Hope to come back and have a better experience. More...

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Dorothy Nines

14 January 2019

The food is always fresh, hot, and delicious. Great menu variety. We especially love their onion rings with our chicken, and the sauce is perfect.

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Tonya B.

10 January 2019

Zaxby's is a great place for lunch or dinner... a family of one or ten. While chicken is their specialty there's something for everyone to enjoy from the tenders ( a personal favorite of my boys) to the spicy mushrooms... an unexpected delight! We can feed the family in a hurry, within something to appease everyone, and the customer service is always exceptional! If you pass by this location, stop, grab a bite for you or their family, I promise you won't be disappointed!!!Favorites:Spicy mushroomsWhite cheddar bitesand ALWAYS the CHICKEN TENDERS with EXTRA ZAXBY'S More...

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Lauren K.

10 January 2019

90% of the time we get a worker here with the worst attitude ever. I only say 90% because we finally got this really nice girl once, but any other time, it's like we are doing this business a disservice by choosing to eat here. Today, we had a lady actually roll her eyes when we asked her a question at the window. It's also very unappetizing when your window worker's stomach is showing out the bottom of her shirt..... More...

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Marrio Wilson

9 January 2019

Whoo wee dat chicken is good. wings and things extra toast.

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Jason Putteet

9 January 2019

Great wings and my favorite, crinkle cut fries.

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Richard Smith

9 January 2019

Love Zaxby's

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EDDIE Malone

9 January 2019

My wife and I eat here alot and the service and food is great.

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Mr Red Dragon

9 January 2019

This location has been here for several years but I never knew what it was! Fell in love with it in Atlanta few months back and now I try to go every few weeks if I can spare the money. Great sandwich options and customizable to your taste! BONUS points for spicy sauces! Nuclear heat is just right to satitiate chili heads but not hot enough to hurt you either. Mainly nuclear named for those new to testing their heat levels without going towards "true" danger. More...

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Sleepless Fun

9 January 2019

I'm absolutely in love with this place! My order is never wrong and the food is great. It's gotten so good that my group of friends always asks me to pick something up for them before I come over.

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Jay G

9 January 2019

Service was awesome food came out very fast.

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Helarie Pancho-Minns

9 January 2019

Fast drive thru service..we always eat their salads and very full filling

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Sam Y.

9 January 2019

Upon entering the premises, I knew something was terribly wrong. When I ordered my usual order, I was informed that there were no more cookkies and only one two thirds of a brownie. I asked the cashier for her opinion on the cheddar bites and she firmly believed it was a superior item on the menu. When I received my order, my chicken tenders were no longer fluffy crisp but completely drenched in original sauce. I was so baffled by this because I had never seen anything like it before. The cheddar bites tasted like string cheese rolled in Cap'n Crunch remains. The only thing worthy to stand before me was the marinara sauce that tasted as if it were crafted by the hands of an italian priest. More...

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Evelin C.

8 January 2019

The salads are really good, the chicken is fresh and on top of that they're huge plates of salad. The pink lemonade is bomb. The sandwiches are okay, definitely recommend the salads over anything. More...

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Bret T.

8 January 2019

Just stopped to grab dinner at 6:00 at dinner time as I'm about to place my order the girl yells from back in the kitchen it's  going to be 20 minutes before you get your order I said even on a salad she yells back it's not fair for you to jump in front of others. I said it's ok I'll just go to another place and I did I like zacbys food and typically it's a good product and I don't mind waiting but there was no one inside the drive thu had about five cars I guess she meant she was going to serve them before me I guess that's I new process. Probably want be back for a while More...

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Missy C.

6 January 2019

Great experience.  Food was prepared quickly and accurately.  Plan on trying the order ahead next time to see how well it works.

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Tommy J.

4 January 2019

Slowest Zaxbys that I've ever been too. Ladies taking your order are super slow and don't even smile. One of them was even the manager. Witness a couple orders being made incorrectly before my order was ready. I travel this highway once a month and this is second time at this location. Same experience both visits. Food was good More...

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Larry S.

1 January 2019

I have eaten at several Zaxby's and usually the only difference is the friendliness of the workers and maybe the temperature of the food. The staff today was friendly and food was hot. This store did have a different decor than the ones I usually eat at in Alabama. I liked the rustic look of this Zaxby's. More...

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Barbara J.

1 January 2019

This location is just terrible.  They never seem to get my order correct and the service is not that great either.  I have been when it is crowded as well as when it seemed to be slow and the last 4 times my order has been wrong and cold.  It sucks to spend good money consistently on bad food and bad service.  I went tonight and ordered the southern TLC sandwich combo and again received a cold greasy sandwich that seemed like it had been sitting awhile and cold, over salted fries.  I can safely say that is the last time I will spend money at the Olive Branch location. More...

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William Sizemore

1 January 2019

grilled chicken and fries with fried house salad

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Emily B.

31 December 2018

This zaxbys in my opinion is underrated. The food is great and the service is fast!! But what I love most is the atmosphere. This zaxbys gives off a very nostalgic feeling bc it is decorated to feel like the World War II era. I really believe they value their customers experience!! And to me that is beautiful. More...

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Sleepless Fun

31 December 2018

I'm absolutely in love with this place! My order is never wrong and the food is great. It's gotten so good that my group of friends always asks me to pick something up for them before I come over.

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Santiago C.

30 December 2018

The service could be a little faster, as I've experienced an average wait of 10 minutes each visit. Aside from that, the food is great. The wings are a little too seasoned for others, but I like them that way, so no issue for me there. More...

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Tim V.

27 December 2018

As we passed through Decatur, Alabama we were looking for a good lunch.  Thankfully, we found Zaxby's.  We have visited Zaxby's numerous times and they never disappoint.  The food is always fresh and very good, the staff is always very nice and friendly and the prices are good.  We ordered grilled Cobb salads and iced tea.  The salads did not disappoint-they were very good and healthy.  Always a bonus, the salad is served with Texas Toast-YES!  Very clean restaurant.  Very good experience and no issues.  If I am in the area again, I would certainly go back. More...

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Estee W.

26 December 2018

This was actually a really nice Zaxbys.  I expected worse since it had one star.  The staff was very nice, the place was clean, and the food tasted great.  I'm only giving four stars because of the wait for my order, but that's usual for Zaxbys since they make the order fresh. More...

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Rachael Carter

22 December 2018

Good food and i love the ice!

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Carl M.

22 December 2018

The food here is good. The service however was horrid. The lady at the counter did not want to be at work. Raising Canes has much better customer service.

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Megan P.

18 December 2018

The manager of this location is 100% commited to CUSTOMER service. Ok, so here's my story. I placed my order through GrubHub at 8:45. I get a call from the manager at Zaxbys at 9:15 saying that my order has been ready for a while and that GrubHub still hasn't assigned a delivery driver.  I call GrubHub and they assure me that someone will be there shortly. I remind them that the restaurant closes in 45 minutes. Call the manager back, he says he'll wait a bit to remake my food so I can for sure get fresh food.THE GRUBHUB DRIVER NEVER SHOWED!  At 10pm the manager calls me again, apologizing profusely, saying that the restaurant was closing and that they tried to call the delivery driver but they never answered. This manager did absolutely everything in his power to make sure that I got my meal as fresh as possible and as soon as possible. My meal would have been perfect if I had not used GrubHub. Definitely recommend this Zaxby's.DEFINITELY DO NOT RECOMMEND GRUBHUB! More...

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Jenny R.

15 December 2018

We visited here the other night after a ballgame in Ocilla. We came in late and the staff was so polite and seemed eager to help. The assistant manager Ben made a point to welcome us.  The food was freshly made. While I typically don't gravitate to fast food, I will remember this Zaxby's because of Ben and the team that night! More...

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Jeffrey K. Tibbitts

14 December 2018

The 2 New Filet Chicken Samich's Are The Bomb! Fry's Were Good! The Chicken Tender's Were Cold & Suck'd! Military Discount Given! Score 8.5

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B L T.

10 December 2018