What's New? Furniture

And we ordered another couch from these folks- same great service and the couch is perfect. I love the long wall of fabric choices and the super solid final product. The first one we bought still looks great- good stuff from a great place. The people who work there are friendly, knowledgeable and patient- a side benefit is the guys they hire to deliver- hey I live in a second floor condo and no way am I going to horse a sleeper sofa into my flat. So, these folks delivered the first sofa, did a side deal to move from our studio into our new place and just this last week the new sleeper- love them, believe that it's called Smooth Move and What's New love their customers enough to hire them. Great deal all around. Hey, we looked around a bit more, came back and bought the couch. And we arranged to have it delivered, the price for the couch and delivery was fair and the guys who delivered it were great. A nice surprise was the same day call that asked if they could bring it right over since we are close and they had a hole in their schedule- so almost instant gratification, love it. Highly recommended More...

Reviewed on Yelp

Wow!  I was so impressed with the service and quality of furniture at What's New?!!!!  They treat you like a high end furniture store.  Tons of beautiful items.  I thought I was coming to browse and I bought three items.  They even offered delivery. We'll be back! More...

Reviewed on Yelp

OH MY GOODNESS!! I bought a couch from this store and I have gotten nothing but raving reviews back from everyone who sees It. It was an extremely enjoyable buying experience as well, no pushy sales person. Just extremely helpful and let me really take my time and explore the whole store. They even set up an after work hours delivery for me. I will be back for future furniture needs and sending anyone who asks their way! More...

Reviewed on Yelp

Love this place. We got a custom sofa, cafe table, and coffee table.  All are working out very well. Nice, knowledgeable staff. Their buyers choose eclectic but useful items and prices are reasonable. More...

Reviewed on Yelp

I couldn't even imagine going anywhere else. These folks are incredibly personable, knowledgeable, and reasonable. Joey is a gem, and I suggest asking for him! All prices are fair, and they go above and beyond to help tailor the right fit for you. More...

Reviewed on Yelp

More than a store. They care about making your house a home and work with you to get you just what you want! Love this place and highly recommend them. Ask for Joey or Mark! They rock (but anyone from the team will take care of you!) Won't be spending money anywhere but here! thanks, What's New More...

Reviewed on Yelp

What's New is the absolute best! They are beyond friendly and welcoming and shopping there is something I always look forward to. Beyond the service, their inventory is awesome. I've purchased both new and used furniture from What's New and am always happy with the quality and pricing. More...

Reviewed on Yelp

This is such a mecca of good furniture and helpful staff! I love that there are both consignment pieces, new pieces and pieces made locally. Mark went above and beyond spending a ton of time with my husband and I while we were trying to pick out a new couch--our first "grown up" couch. We knew we wanted to buy quality on a reasonable budget and keep our money in the community. I am so glad we didn't buy online. I knew exactly what I was getting and when I was getting it. We got to take color swatches/fabrics home and see them in the space before we bought as well. That was very helpful as I don't have an imagination! Mark also helped my husband and I make decisions since we were indecisive and taking waaaaay too long to come to an agreement. We used the delivery service WNF suggested, and they were timely and professional. They took extreme care with our new baby (couch), which was greatly appreciated. We are extremely satisfied with the quality and look of the couch in our space and get tons of compliments. Since then, I have been back to browse the store for must-haves on occasion and everyone has always been extremely helpful and knowledgeable without being salesman-y (or saleswoman-y). I'd highly recommend supporting this local business. More...

Reviewed on Yelp

Bought a sofa & matching chair yesterday. The consignment items are quite reasonably priced. Spencer was helpful, and the delivery service they use was great. You can get 3 items delivered for $75 within a certain radius. (Macy's charges $100 for one item.) Ikea was going to be my next stop, but I found just what I wanted, at a better price, than I would have paid at Ikea. They get my thumbs up! More...

Reviewed on Facebook

Stopped by yesterday, and to my surprise not only found a couch that I liked, but there was also a matching chair, so I bought both.  Spencer was helpful, and I got a $50 discount after pointing out a minor spot, and offered to pay cash.  They have both new and consigned furniture; the latter is reasonably priced.  They use Edmund's delivery, which only charges $75 for up to 3 pieces, within a certain geo area. The furniture arrived fully wrapped; they took the wrapping away, moved the pieces to where I wanted, and were grateful to be tipped.  It was delivered the same day!  So nice to support a local small biz, vs. Macy's or Ikea.  No pressure sales, and they receive consigned pieces frequently.  Large inventory.  Parking is tricky, though - my friend and I parked about 8 blocks away, but it was fun to look at new businesses and shops, and get some exercise. More...

Reviewed on Yelp

What's New? Furniture is your one-stop shopping for all of your furniture needs. The style and selection are​ impressive. The staff is​ friendly and accommodating . We have purchased several items including, a couch, dining room chairs, ​dinette​t chairs, and other small pieces of furniture. The quality, price, and customer service are exceptional. If you are looking for something specific, their sales staff will help you find it, even if not in stock. You will be amazed at their selection and attention to detail. We will be back again for more items and know that our experince will be amazing.P.S. - The owner bakes cookies and they are over the top!​ More...

Reviewed on Yelp

What a wonderful experience from start to finish. The entire staff was incredibly helpful and the selection was fantastic. We were able to customize our couch to exactly what we wanted and it was made with precision and care in Oregon! The manager delivered the couch himself to ensure everything was perfect. Highly recommend. More...

Reviewed on Yelp

I just ordered a beautiful sectional sofa from What's New! I'm so excited that I was able to support a local business AND order something that's made in Oregon. To top it off, their customer service was nothing less than stellar. More...

Reviewed on Facebook

I went in to What's New? around August because I was having a tough time finding a good storage ottoman for my new place. I had been to maybe four or five stores that day, and just really didn't think I was going to find anything that day, but when I found the right piece, the woman helping me was more than helpful and I was able to purchase it a decent discount because they had a sale in a couple days . I was able to pick it up the next day, and I have been super happy with it in my house. I saw a lot of stuff that I would definitely want, and based on the helpfulness of the staff, I will totally go back again whenever I need some furniture! More...

Reviewed on Yelp

Friendliest staff ever! My husband and I frequent this furniture store a lot, mostly just browsing, and everyone who works there is so friendly. They have fantastic, unique furniture and it is very reasonably priced. We just purchased a beautiful, walnut dining room table and chairs. We've been looking for a dining room table for a few years and could not believe how great the one we found at What's New was! Joey and Natasha helped us and they were amazing. From the purchase, to delivery, to ordering more chairs, they were awesome throughout the entire purchase! Thank you! More...

Reviewed on Yelp

What's New will be my go to place for all furniture needs!  I stopped in Thursday after work to look at sofas.  I am currently renting so did not want to break the bank, but also didn't want to buy junk furniture.  Joey sat down with me, looked at photos of my living room, asked questions and took me to what he thought would be the perfect sofa.  I loved it, but it felt too easy! Joey also showed me a coffee table, end table set.  I said I needed to be sure and would come back Saturday.  Yes, getting the first sofa Joey showed me, yes, getting the tables he recommended and yes (after making him wander the entire store) getting the rug he originally said would look great.  I am so excited about my new living room set up and Joey made it easy and fun.  Not to mention the great conversations I had with the rest of the staff too!  Natasha (I am sorry if I remembered your name wrong) and also Scott and Mark.  What a great team.  If you need furniture, I would highly recommend What's New!  BTW, this place was a recommendation from a friend, so I am not the only one who thinks this place is awesome!  Thanks Joey, I can't wait to get it all set up! More...

Reviewed on Yelp

We had a great experience shopping at what's new furniture. Buying a couch for our 1925 home was a bit tricky as many modern couches are too large. After visiting several other shops and having lackluster or downright awful experiences we returned to what's new to get more serious about buying furniture to furnish our living room. Mark was extremely helpful and asked a lot of questions to determine what we were looking for as well as helping inform us about various things to consider and think about. Through the process Mark helped educate us about fabric choices, colors, and other details we had not known to ask or think about . The low pressure overly helpful process is why we felt comfortable taking the time to get exactly what we wanted and we were more than happy to go home do more research and determine what was the right choice for us and our space. Which was actively encouraged rather than any pressure for a sale. We also loved the locally made options so we could support local communities and workers. Now just past 8 months of having our two Ainsworth couches that wonderfully compliment our living room we started out to look for some various rugs to further cozy up our space. Being overwhelmed with the options we decided to head to what's new again and see what they had as well as what insight they could provide. Again, we talked with Mark (who recognized us!) and again he was super helpful asking another round of questions to gauge where we were at and welcome us to the world choices in rugs. We are now doing our homework to determine what will work best for us but we would have been woefully lost without the help with respect to lingo, options and other details to consider. The casual low pressure, friendly, helpful, and informative sales process makes shopping a delight and I typically despise shopping. I definitely recommend what's new to anybody in the market. More...

Reviewed on Yelp

Amazing staff and top notch customer service! My family Has multiple pieces of furniture and love each one! Before you buy any where else check them out! You won't regret it

Reviewed on Facebook

Just purchased a couch from What's New. Hemmed and hawed for several days on which one to choose, and the staff could not have been more helpful or patient. Big shout out to Josh for the excellent customer service! More...

Reviewed on Yelp

I really like this place and really like my new sofa. I was impatient and didn't want to wait the 4 weeks for the custom-made version but luckily they have such a huge amount both downstairs and upstairs that I could find just the model I wanted on the floor. I haven't had it long, but love the color and line of it. For affordable well made furniture, this place rocks. The staff are so sweet and helpful as well! More...

Reviewed on Yelp

My husband and I love this store. The staff are all incredibly helpful, knowledgeable, and friendly. We have bought several beautiful items from here-- a couch, a table and chairs, dressers, and paintings. There are so many unique pieces; it's always fun to walk around and see "what's new." More...

Reviewed on Yelp

After looking around the Net including Yelp for the different furniture stores in N/NE Portland, I settled on WNF. I am def interested in ordering a custom sofa and the sofa maker they use in Woodburn, OR (Dan Fredrick Furniture) has a solid reputation and lifetime warranties brought me in but also the Yelp reviews of how great the staff are and also the selection. (I tend to use the 50% rule about negative reviews ... if yelp reviews for a business are less than 50% negative I don't pay much attention to them. Everybody has an off day or moment, and truth is some customers are super picky and hard to please.)When I arrived to the store I met two young salesmen who were so welcoming and down to earth. I came in armed with my research and knew I was after a DFF custom ordered sofa. Scott and Mark answered my questions and pointed me in the right direction. They didn't hover, but were readily available when I needed them. The layout of the store was very manageable with lots of great DFF sofas and chairs available for sale on the spot as well as other brands and also consigned furnishing. The guys explained their tag system that helped me know right away if  a piece I was checking out was made locally or on consignment.  I think the prices were fair, too, for what I was looking at. The selection was my budget and style. Not too fancy, but not shabby either. I want solid made furniture that will last and not break my bank account. WNF provides that.  They also walked me through the easy process of how to choose a custom sofa. Since I already kind of had an idea what I wanted, it didn't take too long for me to decide on the sofa type and fabrics I wanted for my order. Mark and Scott both contributed to my decision process with helpful but not overly helpful suggestions. They are a great team. A custom sofa usually takes 5-6 weeks, and the guys were quick to point out that the signed agreement clearly lets the buyer know that since DFF is a family owned business, sometimes life circumstances beyond anyone's control might delay an order. I am not on a deadline so I am fine with this. If someone was ordering  kinda last minute before out of town relatives show up for the holidays, it would be risky, unless you order way ahead of time to avoid unforeseen delays. But I am not on holiday time. I am on My Time and I trust that my custom made sofa will be worth the wait. I was thoughtful about the fabric and sofa frame choice for my particular household. LOTS of fabric choices from microfiber to faux leather (and real leather  maybe ), in solid colors and also patterned. I had SO MUCH fun with Scott and Mark as I processed out loud with them. If I had been able to, I would have taken them both out for shots to celebrate my sofa!  But alas, I had to scoot on down the road and I'm guessing  their boss probably would not want them to close early to go out drinking with customers. I will be back to scout for pieces to add to my living room reset. I will update my review with a photo when my custom-made-just-for-me sofa is ready, which will probably be around early to mid December. Plenty of time for me to paint the living room before hand, right :) More...

Reviewed on Yelp

After some shopping at Next Adventure and on our way to lunch, stopped in to browse.  We saw a dresser that we love and will save up for. Then we saw this desk. I wasn't even in the market but I fell in love with this one and the price!  I'm not even going to say how little we paid in case it was a mistake and someone gets in trouble.  My new old desk is amazing, great shape, and a steal. My 20-year-old IKEA desk is going out to the curb. More...

Reviewed on Yelp

I've shopped with them in the past, placed customer order to go with item I purchased and even consigned a piece with them recently. The store keeps nice inventory at good prices. The fact that they also do consignment really adds some needed diversity to their inventory and, of course, helps keep pricing low. I believe they could improve with even more selection in their art and accessories. They always give good customer service (meaning they don't wait 20 minutes to acknowledge you when you come in the door but won't hover either). I enjoy everyone that I've met on staff so far and they do a nice job of following through when they commit to doing something to help. I'll be back for sure! More...

Reviewed on Yelp

I loved the experience of shopping at this family-owned store. Wide variety in the merchandise and broad price range to suit many budgets. Josh was extremely helpful on the phone and in person. Weeks later, I love the Luke Sectional sofa I bought and will be returning for other furniture needs. Thanks guys! More...

Reviewed on Yelp

I'll admit I wasn't blown away by What's New the first few times I walked in, but once I digested the enormous inventory/catalog (not as easy with a 1 & 3 year old in tow), we found our ideal sectional. Sales staff (Mark and co.) were uber professional--helpful and not pushy. They went the extra mile to clear some confusion on our part on the color of our piece.We'll be back again soon to support a high-quality, family business. More...

Reviewed on Yelp

Almost don't want to leave this review for fear that the best kept secret in affordable rad vintage furniture in Portland will be found out. .. but here I go.After spending all day at various vintage furniture shops all along Hawthorne Ave. and a few shops in NE... I was ready to throw in the towel on my coffee table search and give in to the ikea/target sad and bland but affordable market. What's New was my final stop and I walked in just 10 min before they closed and found 3 amazing options (all between $90-$240) within minutes. Couldn't believe the selection or the prices and wished I had just started there. If you've got a pretty strict budget but don't wanna settle for something generic and mass produced... check out What's New, I will definitely be making more trips in the near future! More...

Reviewed on Yelp

I love this place! The furniture is amazing and so is the staff!!

Reviewed on Facebook

Awesome spot!!!! Prices are good. Inventory turns over really quickly so there is always something new to look at when you pop in. I did order a couch, which due to the holiday season and some unforeseen delays, took longer than expected. The team at What's New did everything they could to get it to me as quick as possible, which I very much appreciated at the end of the day. Would have been a five star rating, but the delay in production of the couch was a bummer. Mark is awesome.. Patient, relaxed. No pressure to make a decision and answers any and all questions!! More...

Reviewed on Yelp

I have worked with What's New furniture a number of times over the last few years and cannot recommend Judy and her team highly enough. Jody is thoughtful, energetic, dynamic, and great with my clients. If you are in need of furniture and accessories, or just freshening up your existing spaces with area rug, you absolutely cannot go wrong with What's New Furniture! More...

Reviewed on Houzz

As a local interior designer, I have referred several clients to What's New? Furniture for both new and consigned furniture purchases. The staff at What's New? does is super friendly and does a great job of listening to the specific needs of each project and assisting with selection of many types of furniture and accessories. In particular, their line of locally made, custom upholstery is by far the best value in town.

I have also worked with them to consign several of my own pieces of furniture and have always felt the process was clear and the results were amazing-So much better than selling via other avenues such as craigslist.

I highly recommend What's New? Furniture for new and consigned furniture! More...

Reviewed on Houzz

We just bought 4-5 pieces of furniture for about $1,000, including a nice kitchen buffet and beautiful solid wood coffee table. Whoever assembles the collection for consignments does a wonderful job--we love the styles that are represented, and you don't have to pay unreasonable prices.  Additionally, they have new pieces mixed into the display as well.They movers that made the delivery did a good job.Great place to go if you're looking to freshen up your home with furniture that is unique and high quality. More...

Reviewed on Yelp

Great service and awesome products. My husband and I were searching for interesting pieces of furniture that wouldn't break the bank and I'm so happy we found what's new! They have great selection of tables, sofas, coffee tables, and more. Thank you  what's new! More...

Reviewed on Yelp

We Love this store and just happened upon it. The green sofa in the window pulled us in! We ended up buying a long grey sofa and love it. Staff was very friendly and helpful and the delivery process was great too. Will definitely be back! More...

Reviewed on Facebook

Thank you what's new!! We live in Bend and from friend's recommendations checked you out. You're staff is awesome, friendly, knowledgeable and fun. Not only that, being from out of town it was STILL worth buying from you and hauling our treasure back. I've never owned a new couch and it is incredible thanks to you all~ Lastly we're getting many compliments and use out of the new items. We recommend you to anyone who asks. More...

Reviewed on Facebook

What's New? offers friendly, helpful (read: non-pushy) service with a smile. I stocked my new home with several pieces that have character. If you're looking for residential furniture or if you're looking to give cozy feel to your office, you could do much worse. More...

Reviewed on Yelp

Yay for What's New!  So here is the deal I am a serial second hand craigslist buy it used kind of gal yet after buying a couch on CL that was appeared clean but was actually super dusty I had it and decided to purchase new couches for our home.  I was super overwhelmed when I first started shopping until I went to What's New on the tip of a friend whom said you can pick out your own fabric and that they had super fair prices on sectionals.  Mark whom worked with me was out of this world amazing and super patient and funny which really helped the process.  He sat with me on countless sofas and looked at pics of my home while discussing the finer details of aesthetic and comfort with me.Still customizing a sofas is confusing especially because I had a hard time picturing them in my space.  We bought two sectionals one that we loved as the color and the scope of size fit in the room and looked divine, and one we really did not love because it just did not work.  I had made a huge mistake and called up right away.  Jody the owner was super professional and compassionate and made the order right in the end.  As I sit here on our new sofa me and my family could not be happier or cozier.  Hey What's New you are super and we thank you for popping our new furniture cherry.  Wouldn't have done it with anyone else!PS.  The delivery guys Renee and Barry are delightful dynamic duo! More...

Reviewed on Yelp

My new leather sectional couch was just delivered. I absolutely LOVE it!! The delivery guys were really nice, professional, and helped me tweak a few things to make it all perfect before they left. Everyone I met in the store was friendly and laid back - no pushy people following you around. I like that the store has a nice mix of new and resale. Lots of character in their inventory. This will definitely be my first stop next time I need furniture. More...

Reviewed on Yelp

You guys are super rad! Your furniture is great, and you were all incredibly friendly. We are psyched for our new couch.

Reviewed on Facebook

I'm so happy with my new sofa!  You know how it is when you have a picture in your mind of the perfect sofa.I was on the hunt, we had moved and didn't bring the old sofa so we needed to make a decision ASAP so as to not sit on chairs more than we had to.  I was a little nervous given a couple of reviews to try What's New? Furniture, but decided to check them out anyway.  We went down to the showroom and found exactly what I wanted!  Josh and Bill were very helpful answering all of my questions about the construction of the sofa, the fabrics, etc., I am really picky.  We had been to many places already not finding anything and like I said the clock was ticking.  We went home and thought about it but I knew I had found the perfect sofa. So back we went, Bill and a very nice lady (don't know her name) helped us decide on a fabric, everything went smoothly given that I'm so picky, they were so patient.Five weeks later got the call she's in!  Good cause our tooshies were tired of sitting on chairs.  We told them we would come down to see the sofa and pay the balance.  When we arrived they took us around the back to let us check out the sofa, although I saw it through the plastic I could see that everything was in order ( fabric, legs, etc.).  Delivery was smooth.I would recommend What's New. Furniture to my friends and you too dear reader. More...

Reviewed on Yelp

I have been in this store a few times now as both a consigner and a buyer and will go back anytime I need to buy or sell furniture. For one thing, this is possibly the friendliest place I have shopped; but just as important, they sold a sofa set of mine within a couple of weeks for a decent price, and the custom sofa I bought from them is beautiful and comfortable. Plus they have answered e-mails promptly, and been nothing but patient and friendly with phone calls about various things. I really appreciate doing business with people who seem genuinely interested in taking care of customers. More...

Reviewed on Yelp

I don't normally take the time to write reviews, but I was so pleased with my purchase I felt I had to share.  My fiance and I ordered the Rainier Sofa w/Chaise set and are ecstatic with the purchase.  It was delivered a couple of days ago and we can't believe how beautiful it is!  We were excited by the couches features: locally made in Southern Oregon, lifetime warranty, no added chemicals and totally customized to our liking, but we were even more overjoyed when it arrived.  It's so gorgeous and comfortable!  Way beyond our expectations!  The craftsmanship is perfect and it doesn't have that weird new couch, chemical smell that most sofas do.  It smells natural - like wood! The fabric is super high quality.  What's New Furniture had a huge supply of fabrics to choose from and we are so pleased with the turnout.I would definitely go back to purchase more custom-made furniture and would highly recommend them to friends and family! More...

Reviewed on Yelp

We bought new living room furniture here yesterday. Through the experience of shopping (so much patience and assistance! ), and buying (6 mo. same as cash is great!) to delivery, it was a fabulous process. And it is amazing what the right set can do. My children and sitting in different portions doing homework and reading. Something that never happened with our old set up. So many thanks! Locally made was the way for us to go, and you made it happen! I highly recommend this store! More...

Reviewed on Facebook

My husband and I walked in with our two toddlers at 8 minutes to closing. We were greeted by 2 friendly people. We said, "We know you're closing in 5 minutes, we will just be a minute. " They were super nice and said that we could take as long as we wanted which was a relief since it takes a long time to get two toddlers out of a car and walk a couple blocks. The furniture is beautiful. It is made in Oregon, which I love. There's a bazillion different fabric and color choices, and I was happy to learn that there are microfiber fabrics that don't look like traditional "imprint of your ass" fabric. I found one sectional that looked modern and classic, yet it was roomy and very comfortable. One of the sales people (who identified himself as the 'web guy') was so helpful. He explained about the materials and fabric, told us that the furniture carries a lifetime warranty. So if the couch cushions slump, just return them and they will replace them. He said the first 3 months, a couch will sustain enough wear to show how it will look for the life of the couch. In other words, after 3 months  you'll know roughly how it will look/wear, and the outside fabric and inside material is made to look and last a long time.They also have lots of consigned furniture, which is reasonably priced. They have several art pieces, some of which look kind of dated, but they are large-scale which is good for big spaces, and makes me wonder if they were consigned from a hotel or similar venue. The website is very helpful if you can look at it first. It shows styles and colors, so when you go to the showroom, you'll quickly know what you're looking at. I hope to convince my husband to purchase a couch here, and then I'll give another review. For now, 5-star service is all I can attest to:) More...

Reviewed on Yelp

We bought a custom sofa here and we LOVE it. I lived in Portland for a while and stumbled on this gem of a store. Once we bought a house in Seattle, we came back to Portland just to get a couch here and the experience was well worth the drive. Great quality, great price, and friendly Portland service. Will return for other purchases. More...

Reviewed on Yelp