WebsiteTrouble.com

WebsiteTrouble.com

WebsiteTrouble.com locationLouisville, Kentucky, Jefferson

Our team offers the most efficient troubleshooting team in the world. Give us a problem, we'll find a solution. We approach web design and development from a technical approach rather than the typical "process" every agency seems to follow. We have no canned responses, everything is custom and unique based on your personal and business goals. We believe you should be included in the process when possible and will ensure a pleasant experience that provides education in the necessary areas while leaving the technical details to our team.

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WebsiteTrouble.com Q&A

WebsiteTrouble.com Q&A

What makes a great website?

We define a great website as one that fills a business need. Building a pretty website just to have something is a waste of time, energy, and more importantly: money. If you have a business problem and the website messaging, visual design and engagement metrics are symbiotic you'll have a great website. If you don't invest in the initial planning and it gets pieced together you'll wonder what they web developer you hired was thinking regardless of their skill level.

What questions might you ask a client when starting a new project?

What are your goals? Do you need help with marketing? Do you know have a customer profile? What is your timeline for completion? Budgets make the world go round but we value relationships and every idea has a different monetary value and requires different production times. We use you timeline, market stance and goals to establish a fair-market value to completing the work.

Describe your creative process.

Creativity has its place, but we focus on the end goal first. Once we have branding, imagery, and messaging we build out a concept that we iterate on. Providing mockups beforehand for a web project can be a waste of resources on our end and more cost with no necessity on your end. For a web application or mobile app, of course, it's worthwhile. But the process has changed and we can modify elements on the fly that mixes our unique style and your personal preference.

What information do you need from a client before you can start work?

An idea, dream, or goal. A timeline. A budget. A desire to get it done, be involved in the process when necessary, and committed to creating a quality website.

What do you love most about your job?

Helping someone avoid the common pitfalls in the development or design process and watching their idea flourish from our expert execution and their industry guidance.

What inspired you to start your own business?

I dropped out of high school, loved to sell, loved design, and just hustled for over 14 years.

Why should our clients choose you?

If you want someone that has the technical and visual background on working with colleges, hospitals, government agencies and small businesses from coffee shops to mom and pops - you need the umbrella scope of services and experience to fully realize your project's true potential.

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