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Reviews (14)

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Jennifer F.

9 August 2019

They did a great job! They came out on short notice, my carpets looked new when they were done and they charged less than other quotes. I  would completely use them again! More...


Suwannee M.

5 July 2019

Great customer service very good price! Thank you for being prompt and showing up in the expected timeframe also for the excellent cleaning job!


Powerful Soul Awakening

30 June 2019

These guys are amazing! Reasonably priced and quick! Made my move a bit smoother!


Charly S.

14 June 2019

This was my first time using United Carpet Services and I just might hire them again in 6 months time. There are only 2 carpeted rooms in my house. My main problem is the high traffic areas which vacuuming doesn't solve. We don't wear our shoes in the house and we have 2 medium sized dogs, their paws wiped when entering the house. I called 2 days ago for an appointment and mentioned that I read an ad in the local county magazine. Marco gave me the 2 room special for $70. Sergio called 15 minutes prior to arrival. He arrived with Gustavo. I showed them the rooms and was upsold on a Traffic Cleaner Booster. The guys hooked up their hoses and went to work immediately. The noise was bearable most of it was in the direction of their van. 40 minutes later they were done. There was a noticeable fresh smell coming from the carpet. Sergio said to let it dry between 4 to 6 hours. 6 hours later I did an inspection and the carpet looks and smells great. I called Marco to compliment his guys and asked about carpet care advice for the future. Regular vacuuming is a must and cleaning the entry way into your home is also important. He said if the carpet has a stain resistant treatment then a once or twice a year steam cleaning should be adequate. Further advice was to use a pH 7 cleaning solution for fresh stains to avoid discoloration. I may update my review in the future on how well the carpet holds up. More...


Kenyetta Walls

30 April 2019

Needed carpet clean for a move out, don’t have pictures to show because I was ready to hand over those keys lol but I will say I was very pleased with the service.


Dainita R.

29 October 2018

My family and I don't walk in our home with our shoes but we needed carpet cleaning due to tiny food stains from our 23 month old and traffic area. Also, it's good to shampoo your carpet once a year.Normally, when we do have our carpet clean I call Sears and have called expensive Stanley Steamer. This time I looked in our 'Your Town' (our local FF) magazine that comes monthly and saw their ad. I read the reviews and wanted them to come out. Spoke with Marco he is part of the family owned business. He was very nice, honest and flexible! He and his nephew came and did the carpet. He was extremely knowledgeable about what we needed or didn't need for our carpet. They do have a 3 and 4 step treatment if you needed it. The prices were fair, especially if you have the coupon from the magazine. They are very friendly, professional and down to earth. They will definitely be our go to carpet cleaners. Thank you, Marco for you awesome services. You guys are great!! More...


Acacia Jackson

3 August 2018

Second time using them within a year and they are awesome!! Great service and work, prices are good. They have a customer for life !!


Isabel Vazquez

3 August 2018

I called on a Monday for a Thursday morning cleanup. Found his number on Facebook comments. Marco was very easy to communicate with. I texted him my info after speaking with him and he called me back to confirm. He called when he was on his way on the day. He did a move out carpet wash. I don't have any before pictures but I don't think it had ever been cleaned. I thought it would be better to just replace it, it was that dirty. I didn't think it was even possible to get it clean, but it looks amazing and smells great. I regret not getting them to do it earlier! Great job! More...


Josue Flores

30 May 2018

Great work, removed all stains. Carpet looks new. Hardworking family owned business. I definitely recommend!


Vic A.

19 May 2018

These guys were great. Cleaned my carpet really fast and looks brand new. Tells you honestly if they can or can't remove the stain right away. Price is so affordable and beats doing it your own. More...


John S.

10 May 2018

After spilling what I thought was water in Mom's room, the wet stain began turning pink over the next couple of days. I sent a request for a quote to United Carpet Cleaning through Yelp, and Marcos called almost immediately. He came out, and within a half an hour had the stain removed. We are so grateful and know who to call when it's time for annual carpet cleaning. Thanks again Marcos!  (The picture below is the "before pic," I will post an "after pic" when I arrive back home--all of the pink is gone and it looks new again). More...


Jim C.

7 March 2018

Marco and his team is phenomenal!!! Great service and always on point. Glad to have him on board at Camden Parc! I've used him at another rental properties and never had an issue. He's detailed and very professional. More...


Isabel G.

29 January 2018

I have been getting service from United Carpet & Upholstery Cleaning for my Fairfield rental property for over 5 years now and I have been very satisfied with the quality of service and their amazing customer service. I moved to Richmond and it dawned on me to call UC&UC to find out if they would be willing to come to Richmond. To my surprise I was told they cover the whole bay area ! If you are looking for great service & a quick call back to schedule please contact United Carpet & Upholstery Cleaning. More...


Janeen O.

28 January 2018

I'd be remiss not to share my experience with United Carpet and Upholstery Cleaning. I have conducted business with a number of different carpet cleaning companies but United Carpet is by far superior among its competitors. I was in a bind and needed expeditious service. Marco not only worked with my time constraints but accommodated a full service job with efficient and extremely professional staff members. It is a rare find to come across a company that offers a fair and reasonable price point coupled with superior quality and exceptional customer service. I will definitely be a returning customer! More...