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Transcour Limo

Three Palms Trailer Park, Florida

(60)
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‘20 Certificate of Excellence, 2020
1 hire on Bark

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Reviews (60)

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4.5/5

60 customer reviews

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3 April 2023

DO NOT USE THIS COMPANY! I called 10 minutes prior to my scheduled pick up time to ensure that we were meeting them at the correct location inside the airport. I was told they would not be meeting me inside the airport as indicated in the email confirmations due to "the time of night." They also told me they'd be 10 minutes late. When I called again since they didn't show up at the late time indicated, I was met with hostility as if I was the one at fault and wrong to expect the service that I paid for. Upon expressing my displeasure in an assertive, yet non-agressive manner, they threatened to cancel my service and leave me and my son stranded at the airport. They were ultimately 30 minutes late and the driver didn't even have the decency to help us with our bags. A DISASTER!! More...

Reviewed on Yelp

1 September 2022

Booked well in advanced and conformed arrival time the day before as this was a surprise. The driver showed up 1 hour late claiming he couldn't find a Publix nearby (we have one 10 minutes away) to buy the Champaign. This put the entire day upside down and I had to reschedule everything I had planned for that day. Then when looking at my credit card charge, there was an extra 20% added for gratuity that I wasn't aware. I was told the price quoted to me was all inclusive. I never got an invoice or anything other than what was discussed verbally on the phone. I hope there are better limo companies in the area! I'm sure not using them again. More...

Reviewed on Yelp

3 June 2022

Took money out of my account and had no limo available I still haven't received my $550 I am now about to sue for more! !! This is a huge hardship and my account is now negative!!! More...

Reviewed on Yelp

1 April 2022

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Reviewed on Facebook

20 November 2021

I never take the time to write reviews but this experience upset me so much that I felt I had to warn people. Transcour's website says they have 24 hour dispatch service so I called around 11pm and asked if there was someone there who could answer some questions. I asked him to clarify hour their hourly rate works. He told me that there is a 4 hour minimum on the hourly rate. Does that even make sense?  How can you offer an hourly rate and then have a 4 hour minimum at the same time? What if I only wanted it for one hour, for example...THAT's what an hourly rate is...BY THE HOUR. I told him that I didn't see anything on their website about a 4-hour minimum. He told me the website didn't have to say it.  Hmm....such customer service...we make up the rules as we go along. The website let me plug in the number of hours and the date I wanted and I received a quote which included tax and gratuity. If you're dishonest before I even ask questions, I hate to imagine how far their dishonesty would go.  I wouldn't recommend this service simply because of the rude way I was spoken to on the phone.  There are many choices of limo companies in the Central Florida area and I will take my business elsewhere...it's too bad....I am very well connected in this city. More...

Reviewed on Yelp

9 August 2021

I am extremely happy with their service. I made a reservation a day in advance because we were supposed to arrive very early the next morning. A few hours after I booked the service, I got a message that our flight was delayed and will arrive 1hour later. I called and told them about the situation and was told that it would be very hard to get a car during the peak hours. He was very understanding about my situation because it wasn't my fault and it was the airline. I was given a choice to either get a refund at that moment or wait it out. I chose to wait and see and if I didn't get a car I would've been refunded. As I waited in the airport, my flight was delayed twice. Once we arrived (3 hour delay plus another 45 minutes to get our luggage), I called them and asked if there was anyone available to pick us up (I apologize, but I forgot the name of our driver). He told me that he can meet us in 15 minutes. So was so ecstatic and relieved. After having a horrible experience of multiple flight/luggage delays and being up for more than 20 hours, we needed some kind of reassurance. Thank you TranscourLimo for your professionalism and understanding. More...

Reviewed on Yelp

15 May 2021

Would give zero stars if it was a option, had 7 teenagers waiting for a ride to prom. Paid for the service online over a month ago. The Company "canceled" without notifying me and sending a email of waiting status the day before. Terrible customer service and lying staff. Please do not use unless you have back up. More...

Reviewed on Yelp

14 May 2021

Michelle was so caring and compassionate, when another service left us without a limo for prom. Transcour stepped in and not only gave us great customer service, they also went above and beyond with a discount! Can't thank them enough for making my son's prom so special! More...

Reviewed on Facebook

13 May 2020

Our driver had to wait nearly 2hours after we landed for us to clear customs. He was very polite and courteous and very helpful. When we return to UK we hope we get the same driver. When in USA would use TransCour Limo every time for our transfers. Excellent service More...

Reviewed on Facebook

7 September 2019

Great service, and the driver is full of fun to drive with. The best limo company in Orlando. I will recommend him and the business to anyone.Great guy!!

Reviewed on Google Maps

22 August 2019

I had a wonderful experience using this limousine company ! The service is excellent- the limousine was very nice and the driver was very easy to Communicate with and was very accommodating. I will definitely use this service again. More...

Reviewed on Google Maps

8 August 2019

Always on time best transportation in Orlando

Reviewed on Google Maps

30 June 2019

I had the most professional and exciting experience and absolutely 100% recommend using this company any and every time I am in need of this service. This is the best hands down limo and transport company I have ever used and I have used many and will continue to use this service. Very honest,courteous, and clean and professional. So glad I found this company. 5 stars isn't even enough to rate this company and want to thank them and wow what a great and professional experience. More...

Reviewed on Google Maps

22 May 2019

Just wanted to let you know what a wonderful experience we had with your company. From the beginning, you were so accommodating and professional, and it was so nice that everything went as planned. Everyone thought our driver Kristen was absolutely fantastic and did an awesome job and I just want to say Thanks so much for making my daughters 16th birthday a huge success. I will definitely be booking with your company in the future. More...

Reviewed on Google Maps

1 May 2019

Transcour Limo provides an excellent service, with quality limos, professional and courteous drivers and an exceptional experience!!

Reviewed on Google Maps

29 April 2019

Courtney drove us around all weekend, could not be any nicer! Super professional and friendly, highly recommend!

Reviewed on Google Maps

29 April 2019

Excellent service! Our driver, Courtney was very nice and very safe as well. Hope to use this service again!

Reviewed on Google Maps

29 April 2019

Excellent Customer Service, right from the first phone call to driver pickup. Well done Transcour! A+ Dr. Zaman

Reviewed on Google Maps

29 April 2019

I rented a limo to take family and friends to a memorial at The National Cemetery.  Michelle was our driver, she was very sweet and accommodating. The car was a little older and had a few blemishes, but Michelle arrived before our pick up time and let my kids take a tour of the car.  She had cold, bottled water for us and made sure that the temperature in the car was comfortable.  Our ride was very pleasant and Michelle got us to our destination and back home safely.  If I need a limo again, Transcour would be my first choice and I would request Michelle.  Thank you,     T. Wintrow More...

Reviewed on Google Maps

9 February 2019

Hi e...1

Reviewed on Facebook

9 February 2019

Amazing service !

Reviewed on Facebook

9 February 2019

My family and myself use this company for an outing and we had a great time.

Reviewed on Facebook

9 February 2019

Wonderful! Great experience. Our driver Michelle was excellent! Only way to ride!!

Reviewed on Facebook

9 February 2019

One of the best services in all of Florida many different services and rides why choose anyone else. Very good staff will not be disappointed

Reviewed on Facebook

9 February 2019

My husband and I as well as a few friends used this service to get to and from the Airport to the cruiseship in Port Canaveral. They are honest, fair and very dependable! Will definitely use them again and it certainly beats the cruiseship shuttle transfer! Thank you Paul and Company! Our driver was WONDERFUL! More...

Reviewed on Facebook

9 February 2019

Great company, great service.

Reviewed on Facebook

29 January 2019

Excellent service.. chauffeur was easy to spot at the airport...courteous and knowledgeable about the area.. will definitely use them again..

Reviewed on Google Maps

30 December 2018

I love this company-I’ve used them a few times and they’ve always exceeded my expectations.

Reviewed on Google Maps

30 November 2018

Was driven to St. Petersburg from Lake County to attend a family wedding. Both drivers (to and from) were prompt, very courteous, and excellent drivers. They each called me when they were five minutes from arrival. The limo itself was spotless. Not having to fight traffic was a lovely, relaxing experience. Thank you, Courtney. Thank you, Michele. Highly recommend this company -- will use again. More...

Reviewed on Google Maps

30 November 2018

I used Transcour Limo several times while on business and leisure in Orlando.The drivers are always on time, very professional, very informative. . Their rate are also competitive with the market but I do not mind paying extra for the excellent service I always receive.Everyone I recommended this company is always satisfied.I highly recommend Transcour Limo for all your transportation needs in Florida and the surrounding states. More...

Reviewed on Google Maps

27 November 2018

Transcour limo is one of the most helpfully friendly and professional company I have had the pleasure of using many times and will continue to also highly recommend to all of my friends and family

Reviewed on Facebook

31 October 2018

Thank you this company for this great service in apopka fl.
The car was very nice, and clean. I like the way to deal with this company.
The price was affordable. Everything was nice. five stars this company
More...

Reviewed on Google Maps

20 August 2018

We scheduled a limo for our daughters wedding and we were pleased with the service.  The driver was very courteous and professional.  The limo was clean and beautiful.<br>Following the event, we found that we were missing the bridal veil.  We called Transcour and they were very helpful, but unfortunately the veil was not in the limo.  They went out of their way to try to find the item.<br><br>Our experience with this company was good and we would recommend them to others. More...

Reviewed on Yelp

29 May 2018

Awesome service got picked up byCourtney from the airport and had the best experience. Great guy would definitely recommend. .... call and ask for Courtney if you ever need a ride. More...

Reviewed on Google Maps

29 May 2018

This company is a good company.

Reviewed on Google Maps

12 May 2018

This is by far the absolute worst car service I've ever experienced. You would expect in a service-oriented business to be picked up on time, with appropriate car seats for children, and proper service. <br>Not the case with this organization. Not only was the driver late, he took one suitcase and was not there prepared to transport a family. He walked on expecting us to know to follow him to an undisclosed location. We discovered that the vehicle had one car seat and a booster for twin two-year-olds. Neither were installed, safe, or appropriate. When we questioned the driver about what we had reserved, we were told there was only one car seat in the entire company and we were to remove ourselves from his vehicle, that he had somewhere else to go. <br>The next unfortunate part of this experience was the condescending owner, who kept repeating my name and telling me he was going to send someone else and challenging everything I said. Over two hours later, and several calls, and being threatened with not picking us up at all. (We were now at the airport 3 hours after the time we were to be picked up.) We finally had to make other arrangements to ensure the safety of our babies being transported from Orlando International. <br>Being a frequent business traveler, I have never experienced such horrible service. <br>Conversely, in Chicago, we experienced a great limo service that picked us up on time, with coffee, water, snacks for the babies, and two perfectly installed age-appropriate car seats, and we didn't pick up one suitcase for 5 people. <br>This company and its owner have a lot to learn about the service industry and appropriate customer care. I would highly recommend seeking another company to serve your transportation needs. More...

Reviewed on Yelp

5 November 2017

Wonderful! Great experience. Our driver Michelle was excellent! Only way to ride!!

Reviewed on Facebook

13 October 2017

Reviewed on Facebook

12 October 2017

Reviewed on Facebook

29 May 2017

This is a great company-we use this company for a 50th birthday celebration and from start to finish the service was impeccable-i would definitely recommend this company to anyone looking for the right limousine company for there special event. And we will definitely be using these guys again. Thank you Transcour Limo Service you are guys are the best!! More...

Reviewed on Google Maps

16 April 2017

We ordered this to celebrate our daughter's sweet 16. I can only give a Fair to Good rating though. Wish it were higher, because I had high hopes after conversing with the manager several times. But on our very first conversation I asked him to send a picture of the exact limo we would get, because some companies do bait and switch, and I said it must have the phone hookup so my daughter could play music with her 12 friends on her sweet 16 birthday outing. Unfortunately, the limo arrived and was quite old inside in the daylight, seats were worn and carpet stained. The driver knew nothing about the request for the iphone hookup (which I had confirmed THAT day with the manager), so my daughter had to go inside and get her portable speaker to play music. The driver wasn't sure which way to go, so we led in our car, which wasn't a big deal, but struck me as bit odd for someone who drives around Orlando for a living. We just use our GPS and get the quickest route. The kids weren't allowed to use the glasses, because it was a transfer, which wasn't a huge deal, they took water bottles. But the owner had said this was because we might have a different driver/vehicle on the way home. But when our driver dropped us off, he told them they could leave their bottles in the car for when he came back. I didn't let them because I had been told differently and we actually ended up throwing away all the water bottles which after a long night of dancing would have been nice to keep in the car for after. Sure enough, it was the exact same driver and car. Problem is, I confirmed upon drop off that he would be back at 11. I have a dozen teenagers whose parents were driving long distances to wait for us to get home. We left the restaurant at 10:50 and called the driver and he wasn't there yet. He arrived t 11:17, which may not seem like a big deal, but I had to text all the parents to say we would be 20 minutes late, and not all were pleased. We got home at midnight instead of just after 11:30. So, I will give a good rating because both gentlemen I dealt with were pleasant, but the quality of vehicle and getting what I ordered left something to be desired. The kids still had a great time. More...

Reviewed on Facebook

16 December 2016

One of the best services in all of Florida many different services and rides why choose anyone else. Very good staff will not be disappointed

Reviewed on Facebook

24 October 2016

Reviewed on Facebook

29 August 2016

Reviewed on Facebook

16 May 2016

My husband and I as well as a few friends used this service to get to and from the Airport to the cruiseship in Port Canaveral. They are honest, fair and very dependable! Will definitely use them again and it certainly beats the cruiseship shuttle transfer! Thank you Paul and Company! Our driver was WONDERFUL! More...

Reviewed on Facebook

16 August 2015

Reviewed on Facebook

30 May 2015

This is a great company. I use them for a night out and we were very impressed with not just the cleanliness of the limousine, but the driver was also very courteous. Will definitely use this company again. Great service. Great company. More...

Reviewed on Google Maps

2 February 2015

Hi e...1

Reviewed on Facebook

30 January 2015

Reviewed on Facebook

24 January 2015

Reviewed on Facebook