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Town and Country - Rochester Pest Control logo
T

Town and Country - Rochester Pest Control

Rochester, NY

(103)
Town and Country - Rochester Pest Control logo
T

Town and Country - Rochester Pest Control

Rochester, NY

(103)

About

Looking for a complete residential pest control solution? For high-quality, guaranteed pest control services in Syracuse, Buffalo and Rochester in New York. Contact us today to schedule a FREE pest inspection. We provide high-quality, guaranteed Pest Control services throughout Syracuse, Buffalo and Rochester in NewYork.

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Reviews (103)

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S
21 September 2019

Had a huge bee problem about 12yrs ago in my first house. They came out while I was at work , found a crack in the siding and a hive between the walls of the bathroom and daughters room. While there they saw some Ant activity and took care of them as well. Never had a problem the last 4yrs there. The price was awesome too. More...

A
20 September 2019

I had a significant wasp problem at my new house.  After sending out requests for estimates, Caleb got back to me quickest and was the lowest estimate.  The next day, someone came and sprayed the wasps.  They're all dead now.  100% satisfied! More...

R
7 September 2019

Quick responses and great communication from Caleb about our pest issue. And we were able to get same day service within a few hours! I will use their services again and highly recommend. Thank you! More...

J
6 September 2019

Very reasonable price, VERY helpful and friendly and easy to work with.Took care of the problem efficiently and effectively. Put our minds at ease. Such a positive experience all the way around, that I thought I'd find their FB page and leave a review. Will definitely use them again as needed. Already recommended them to a neighbor I was talking with afterward. More...

P
2 September 2019

Called about 25 minutes before closing on a Friday. I was having a 1st birthday party for my granddaughter on Sunday and there were bees coming out of ground all over yard! Caleb came right down within 30 minutes and sprayed perimeter, windows, doors etc. By Sunday, it was great, bees pretty much gone, nobody was stung and we were able to enjoy the day. Thank you so much! More...

J
29 August 2019

Caleb is incredibly professional and extremely knowledgeable! If you have a need on your property such as an infestation or anything of the sort this company will do whatever it takes to resolve the problem, even if that means making multiple trips out. Ive been a homeowner for about 5 years and have had one too many bad experiences with various companies! I couldn't be more impressed with the attentiveness of the men who came out to spray. Just an overall good company! Highly recommend!! More...

J
24 July 2019

As a business owner of A.R. Rodger Construction, we reccommend Town and Country to all of our clients in need of extermination or pest removal/relocating services. They are highly trained, experienced and provide moral and ethical practices in every service they provide. Not only are they a a very reputible service provider, they are long time friends of ours and we commend them as being a great company to work for as we know several of their employees. We have received great reviews and feedback from our customers after referring them to Town and Country, so we are confident that their reputation and service is consistent. We are very happy to have them in our network and service area, and will continue to refer others. More...

J
24 July 2019

As a business owner of A.R. Rodger Construction, we reccommend Town and Country to all of our clients in need of extermination or pest removal/relocating services. They are highly trained, experienced and provide moral and ethical practices in every service they provide. Not only are they a a very reputible service provider, they are long time friends of ours and we commend them as being a great company to work for as we know several of their employees. We have received great reviews and feedback from our customers after referring them to Town and Country, so we are confident that their reputation and service is consistent. We are very happy to have them in our network and service area, and will continue to refer others. More...

S
16 April 2019

Town and Country Pest Solutions is Fast, Reliable and Professional. The entire team worked very hard to remove a Mother Raccoon and her 5 Babies from our Chimney. Mission accomplished!

S
16 April 2019

Town and Country Pest Solutions is Fast, Reliable and Professional. The entire team worked very hard to remove a Mother Raccoon and her 5 Babies from our Chimney. Mission accomplished!

J
26 March 2019

Had an inspection done on a property, and I couldn't be more pleased. They were prompt, friendly, thorough, and honest! They didn't just want my money, they listened to my concerns. They recommended we wait to have the work done otherwise I would have to do it twice. It's great when you find a honest company, that cares about their customers not just the money! More...

P
1 March 2019

Professional, friendly, quick response and more!!!

P
1 March 2019

Professional, friendly, quick response and more!!!

S
16 February 2019

Great, professional service. Glad we took the package. They come quickly, make great recommendations and helped solve our problems. Cheers and thank you.

S
16 February 2019

Great, professional service. Glad we took the package. They come quickly, make great recommendations and helped solve our problems. Cheers and thank you.

A
4 November 2018

Having any sort of pest problem in your house/garage/outside area is frustrating and quite frankly grosses me out. I was at my wits end with the ants and stink bugs, when my husband did some research and found Town and Country.  THEY ARE AMAZING - NO MORE BUGS, no ants, no stink bugs, no spiders, no bees, no anything!The crewmen who came to our house was SUPER informative, he explained in detail what he planned to do, how he was going to execute his plan and the results we should expect.  He sprayed the perimeter of our house, basement, and inside, and was able to find the "source".Despite the grossness, I'm happy we called - they were professional, and answered questions prior to the visit and even helped us understand the process once he arrived, we will continue to spray to avoid future critters (which is part of their deal - you get a spray each season!) More...

N
29 October 2018

Caleb Fabry is a walking encyclopedia concerning insects and varmints. He knows just how to taje care of the problem. AND he wirks with a wonderful team.

N
29 October 2018

Caleb Fabry is a walking encyclopedia concerning insects and varmints. He knows just how to taje care of the problem. AND he wirks with a wonderful team.

D
18 October 2018

Reliable provider of Pest Control services.

D
18 October 2018

Reliable provider of Pest Control services.

L
27 September 2018

This company is absolutely the best.. have used them for over 20 years.. would use no other.. extremely knowledgeable, professional and accommodating.. great job!!

L
27 September 2018

This company is absolutely the best.. have used them for over 20 years.. would use no other.. extremely knowledgeable, professional and accommodating.. great job!!

S
9 September 2018

Fast, dependable and got rid of my bees!

S
9 September 2018

Fast, dependable and got rid of my bees!

L
1 September 2018

Very knowledgeable and personable crew who get the job done the first time. Highly recommend.

L
1 September 2018

Very knowledgeable and personable crew who get the job done the first time. Highly recommend.

L
19 August 2018

Great customer service and very professional!

L
19 August 2018

Great customer service and very professional!

D
8 August 2018

First time using T & C this year and I have not been disappointed. Starting with Aly who helped me figure out which package I needed at the time and getting me started. The 2 techs that I have had come out to my house on separate occasions have been very nice and professional. They took the time to answer any questions that I had. Would highly recommend Town and Country Pest Solutions! More...

D
8 August 2018

First time using T & C this year and I have not been disappointed. Starting with Aly who helped me figure out which package I needed at the time and getting me started. The 2 techs that I have had come out to my house on separate occasions have been very nice and professional. They took the time to answer any questions that I had. Would highly recommend Town and Country Pest Solutions! More...

B
3 August 2018

Our experience was amazing! We were well informed on their plan of action and feel very supported in managing the issue. I would, and have already, recommend Town and Country to all family and friends! � More...

B
3 August 2018

Our experience was amazing! We were well informed on their plan of action and feel very supported in managing the issue. I would, and have already, recommend Town and Country to all family and friends! � More...

S
29 July 2018

Quick response and professional / friendly service.

S
29 July 2018

Quick response and professional / friendly service.

A
28 July 2018

We discovered a bee’s nest behind some exterior vinyl siding on our home and called Town and Country Pest Solutions. The two men who showed up the next day were very professional and polite, and did a great job of resolving our bee issue. I will definitely recommend this company to friends and family in the future. More...

A
28 July 2018

We discovered a bee’s nest behind some exterior vinyl siding on our home and called Town and Country Pest Solutions. The two men who showed up the next day were very professional and polite, and did a great job of resolving our bee issue. I will definitely recommend this company to friends and family in the future. More...

T
26 July 2018

Thanks! No wasps! First used you in 94 for carpenter ants. Always happy

T
26 July 2018

Thanks! No wasps! First used you in 94 for carpenter ants. Always happy

M
21 July 2018

We have been customers for more than 3 years and continue to call for service. The techs & office staff are great. Friendly, courteous, & knowledgeable. They have treated our home for bees and carpenter ants. Always successful in eradicating the problem and preventing further infestations. Thank you T & C for great work. I have recommended them to friends and family. More...

M
21 July 2018

We have been customers for more than 3 years and continue to call for service. The techs & office staff are great. Friendly, courteous, & knowledgeable. They have treated our home for bees and carpenter ants. Always successful in eradicating the problem and preventing further infestations. Thank you T & C for great work. I have recommended them to friends and family. More...

G
14 July 2018

Town and Country is a great company. They are easy to work with, are on time with the scheduled date of service, they do the job right and their products work. Thanks T&C Pest Solutions! Gary

G
14 July 2018

Town and Country is a great company. They are easy to work with, are on time with the scheduled date of service, they do the job right and their products work. Thanks T&C Pest Solutions! Gary

C
30 June 2018

Honest and professional service that responded quickly to our needs. Would call again and refer to others. Thank you T&C

C
30 June 2018

Honest and professional service that responded quickly to our needs. Would call again and refer to others. Thank you T&C

C
27 June 2018

Excellent service, fast and very great to work with!!

C
27 June 2018

Excellent service, fast and very great to work with!!

J
21 May 2018

I purchased an "everything " package. The man I chatted with on Facebook was Jared, very well informed and courteous. He had the young lady in the office contact me and set up an appt. The technician Pavel came out. He was excellent and very informative. I then filled out a survey and the office must have felt I was unhappy, as I mentioned I had seen 3 bugs. I expect some carry over and maybe an occasional one that could slip through the cracks., anyway they set up for another tech, Ethan to come and touch up the job that Pavel did. Cant say enough about these guys. They are very personal and great guys.....Thank you all for a job well done.! More...

J
21 May 2018

I purchased an "everything " package. The man I chatted with on Facebook was Jared, very well informed and courteous. He had the young lady in the office contact me and set up an appt. The technician Pavel came out. He was excellent and very informative. I then filled out a survey and the office must have felt I was unhappy, as I mentioned I had seen 3 bugs. I expect some carry over and maybe an occasional one that could slip through the cracks., anyway they set up for another tech, Ethan to come and touch up the job that Pavel did. Cant say enough about these guys. They are very personal and great guys.....Thank you all for a job well done.! More...

S
23 October 2017

We moved to a new house and i have never dealt with so many bugs and disgusting spiders in my life. We also had lots of bees outside near our garage. I was able to schedule an appointment via text/email which was super convenient for me. The tech was on time and was super polite and thorough. We would recommend town and country to anyone. More...

S
23 October 2017

We moved to a new house and i have never dealt with so many bugs and disgusting spiders in my life. We also had lots of bees outside near our garage. I was able to schedule an appointment via text/email which was super convenient for me. The tech was on time and was super polite and thorough. We would recommend town and country to anyone. More...

M
23 October 2017

We moved into our new house and noticed bees right away. With 2 little ones we didn't want to take the chance so we contacted Town and Country and they came and took care of the issue the next day! We've had NO issues with bees since then and will definitely be using them in the spring for the Everything package! Highly recommend! More...

M
23 October 2017

We moved into our new house and noticed bees right away. With 2 little ones we didn't want to take the chance so we contacted Town and Country and they came and took care of the issue the next day! We've had NO issues with bees since then and will definitely be using them in the spring for the Everything package! Highly recommend! More...

C
15 October 2017

About a week ago we discovered one yellow jacket wasp inside on our living room window. The next day we found another. Then two more. Then a lot more. More entered our garage. I couldn't find the wasp entry point. So we looked up pest control in Yelp and called up Town and Country Pest Control. Arthur from Town and Country came to our house the next day.  He did a great job! He told us what was going on, he walked with me around our house and identified the spot where the wasps were entering, then he got rid of the wasps. Then he treated the outside of the house and left.  A great experience. Thank you Town and Country. More...

P
13 October 2017

I found Town & Country Solutions to be personable, professional and knowledgeable beginning with my initial call through the end of the technician visit. The cost is reasonable and fair. I am extremely satisfied with their services and highly recommend this company. More...

P
13 October 2017

I found Town & Country Solutions to be personable, professional and knowledgeable beginning with my initial call through the end of the technician visit. The cost is reasonable and fair. I am extremely satisfied with their services and highly recommend this company. More...

J
11 October 2017

Thank You!! Town and Country is very friendly, knowledgeable and stands behind all work they do. Highly recommend!

J
11 October 2017

Thank You!! Town and Country is very friendly, knowledgeable and stands behind all work they do. Highly recommend!

B
9 October 2017

After dealing with a bed bug infestation and trying to treat on our own we finally contacted Town and Country and they delivered on their promise! First treatment and within days we stopped seeing live bugs! Almost a month later and we saw a couple of live bugs that were moving very slow. Here we are over 2 months after the first treatment and it's been a month since we have seen anything!! They offer a 6 month guarantee but I don't feel we will need to use it! Thank you Town and Country for helping us get back to our lives!! Being able to sleep at night and go about our lives again is a dream come true! We stand by them 100%!! More...

B
9 October 2017

After dealing with a bed bug infestation and trying to treat on our own we finally contacted Town and Country and they delivered on their promise! First treatment and within days we stopped seeing live bugs! Almost a month later and we saw a couple of live bugs that were moving very slow. Here we are over 2 months after the first treatment and it's been a month since we have seen anything!! They offer a 6 month guarantee but I don't feel we will need to use it! Thank you Town and Country for helping us get back to our lives!! Being able to sleep at night and go about our lives again is a dream come true! We stand by them 100%!! More...

C
29 September 2017

Town and Country is the best! Had stink bugs sprayed 2 days ago, and have not seen any type of bugs around the house! Caleb was very professional and informative. It is so nice to not see any type of bugs around the house! And if by chance we do see any, we just have to call and they will come right out a solve the problem - for 4 months! After that, we will probably sign up for the 12 month plan! Extremely happy with using this great company! More...

C
29 September 2017

Town and Country is the best! Had stink bugs sprayed 2 days ago, and have not seen any type of bugs around the house! Caleb was very professional and informative. It is so nice to not see any type of bugs around the house! And if by chance we do see any, we just have to call and they will come right out a solve the problem - for 4 months! After that, we will probably sign up for the 12 month plan! Extremely happy with using this great company! More...

K
26 September 2017

They are truly amazing. Came right out when we call to take care of our bees � when they were still there the next day Caleb got made and did them in the next day! No way was he going to let them win� very happy with their service and professionalism. Highly recommend them More...

K
26 September 2017

They are truly amazing. Came right out when we call to take care of our bees � when they were still there the next day Caleb got made and did them in the next day! No way was he going to let them win� very happy with their service and professionalism. Highly recommend them More...

L
19 September 2017

This is the second time I've used them. They took care of a bee nest last year that a previous exterminator had failed to get rid of permanently for us. This time we had a ground bee nest. Customer service via phone excellent. They came the very next day and took care of the problem. Great tech who did the job. I will definitely use them again. More...

L
19 September 2017

This is the second time I've used them. They took care of a bee nest last year that a previous exterminator had failed to get rid of permanently for us. This time we had a ground bee nest. Customer service via phone excellent. They came the very next day and took care of the problem. Great tech who did the job. I will definitely use them again. More...

J
12 September 2017

We just moved into a house and found that we have bee problems. This place was recommended to us so we gave them a shot. They were prompt and courteous and took care of our bee issue! They didn't break the bank either.   We left the house for a little while and when we came back there was no more bee activity. We tried using over the counter stuff to get rid of our problem to no avail.  Brett explained to us why the over the counter stuff doesn't work.  He also answered all of my annoying questions.  There is a warranty if the bees don't die,  but from all the bee bodies around,  I don't think that will be an issue. I hope to never have a problem with bees or any other pests where I need to call them again but if I do I won't hesitate to call. More...

J
7 September 2017

I had stink bugs & firebrats entering my home. Excellent service every time i call. They arrive on time & provide great advice.

J
7 September 2017

I had stink bugs & firebrats entering my home. Excellent service every time i call. They arrive on time & provide great advice.

K
2 September 2017

Great company with excellent customer service! The office staff was wonderful & young man who came out to do the work was fantastic - polite, friendly, fast & efficient. We've been pest free ever since! Highly recommended! More...

E
29 August 2017

Awesome people! Excellent exterminators. Used them for years and never disappointed.

S
29 August 2017

Had a bee issue - the techs that came out were wonderful - very helpful and extremely friendly!

R
22 August 2017

They were at my house within 3 business hours of my request to take care of the issue! Highly recommend!

M
18 August 2017

I have trusted Town and Country at my job and decided to use them at my home when I had a bee problem. They are every bit as professional what a pleasure doing business with this company.

R
12 August 2017

Town and country is by far the the best exterminator around. Used them over 25 years ago, and was pleased with them then. Recently moved back into the area and started seeing creepy crawlies in our new house . Knew EXACTLY who to call. The Assistant that answers the phone is very informative and NOT pushy. The tech was very professional, asked questions and told us exactly what he was going to do. If you have a problem, don't make the mistake and call someone else. This should be your FIRST call! More...

K
12 August 2017

Wonderful, professional, and reliable--- ants, mice, spiders----GONE!! Thank you!

M
11 August 2017

Excellent service! Prompt, professional and courteous. Highly recommend this local company to anyone looking for pest solutions.

R
9 August 2017

Service provided by very professional and knowledgeable technician. Prices fair and reasonable and not pressured to do more than what was necessary to treat the problem at hand. Bee infestation problem alleviated within an hour. Service came with a 1 year guarantee . More...

J
2 August 2017

Great Job by Dave eliminating Yellow Jacket issue. This is the 2nd time I have used Town and Country and both time yellow Jacket nest were total kill after a couple hours. My dog is now safe and I am worry free. Dave deserves the "COOL" truck now ! More...

K
1 August 2017

I've always had a wonderful experience when using Town and Country. They have always been able to get rid of my pest issues. This time, Dave came out to apply a preventative barrier for bees and ants on a new home we purchased, and he located a very active yellow jackets nest going in and out of the siding of the home. Being a new home we didn't know about this so I'm thankful he was able to locate it and take care of it before it became a problem. We will always use Town and Country for our pest control needs! More...

S
1 August 2017

Couldn't be more impressed with T&C. My bird problem is gone thanks to your persistence and experience. I would definitely recommend for wildlife issues!

K
21 July 2017

Orkin was going to upsell me a lot of expensive new treatments because I thought I had a re-infestation of carpenter ants. T&C came out and said what had happened was a swarm of sweet ants, which was common for this time of the year. So $25 for the inspection instead of $325 for the treatment for carpenter ants, or more than 600 dollars worth of treatments that Orkin tried to sell me. More...

J
7 July 2017

Can't say enough good things about this company! They are fast, reliable, professional and get the job done! I have used them for bees, bats and mice--not all at the same time--but over the last several years. Always outstanding and reliable. Highly recommend! More...

C
7 July 2017

T&CS is a great company to use for pest control at our rental site. They were respectful and honored our approach as to how we wanted to handle each tenant's privacy. That is very important to us and the tenants. More...

M
27 June 2017

Love this reliable and honest company!! I use their service every year!

N
15 June 2017

The best company I've used in Rochester. They've treated two of my homes since 1998 for bees, ants, mice and bats, and I wouldn't consider using any other company. All the staff is reliable, knowledgeable and highly engaged in their work. I highly recommend them!! More...

P
4 June 2017

Town and Country does a great job! Been using them for years. Very professional and fantastic service!!

B
1 June 2017

Several years ago we purchased our church building and inherited a major problem with flies in our sanctuary. It was an every day struggle vacuuming them up and hoping they wouldn't drop on our guests. Thanks to Caleb and Pavel from Town and Country, we no longer have a problem. Town and Country's customer service is excellent and knowledge second to none. Thank you for being there for us! More...

C
31 May 2017

Can't say enough good things about T&C! We use them for our rental properties and I use them for my home! They are very easy to work with, attentive, and respectful. Both the office staff and the technicians are excellent to deal with. In our over 8 year relationship, Town and Country has never disappointed! I highly recommend them for all of your pest needs! More...

R
30 May 2017

Brett did a great job. We had a bad gnat problem and the next day they were literally non existent.

L
5 May 2017

After using Town and Country last fall to deter squirrels from taking up residence in my porch roof, I decided to also use them as my total pest service. Each time their staff was on time, polite and knowledgeable. I look forward to their continued service and would recommend them to anyone who needs service. More...

C
3 May 2017

We have had our home sprayed annually for carpenter ants for the last 6 years. Always friendly and on time, willing to answer any questions we have. Will continue to use them in the future! More...

H
30 March 2017

Friendly and reliable service. Extremely professional and accommodating.

S
18 December 2016

Second time I needed services at my house. First visit was great work but second time was above and beyond. Big thank you to Arthur! !! He went above and beyond to identify the source of the problem.... Despite Rochester snow he checked the whole foundation of the house to fine the source of the problem. More...

C
7 December 2016

We use T&C at our property management company (200+ properties) and my own home. They have excellent staff and always do a great job! Love working with them!

C
9 September 2016

On Wednesday Sept 7, 2016 I had yellow jackets coming into my home thru the ceiling and have never had to call an exterminator in my life (relatively new home owner). Two out of the three people currently at home are allergic to bee's and we didn't want to find out if my grandson was. Between my mother and I we had called 5 other companies and none of them didn't seem to think the situation was that urgent. When your company was contacted the person that answered the phone had put my Mom on hold for a while (I think she was working on figuring out who she could get out to me ASAP) then came back and told my Mom that someone would be at my house within 1-2 hours. I was so happy when I had heard that (and he was here within the hour). Once it was treated inside and out I couldn't thank him enough then come to find out the person who was at my house was one of the owners (I can't remember his name.....I am so sorry)! Now that is customer service! He had been out in the field all day doing calls like mine. An owner who isn't afraid to go out in the field for his own company is a company that I will do business with forever although they already had my business forever when they knew this was an urgent call and acted on it. Thank you so much for everything and I will be recommending you to everyone (actually I already have been....I can't stop talking about you!!!). More...

S
30 August 2016

We were shocked to see 40 to 50 yellow jackets in our family room on the window, and despite spraying with a spray from a hardware store there were more the next day.  The very knowledgeable technician responded promptly and on on time, explained to us what was going on and answered all questions we had.  They also warranty their work and pointed out that we should not hesitate to call them back if any re appeared More...

M
27 August 2016

Used them for the past 2 years and have done a great job

T
10 August 2016

When I found bees inside our home today I wanted to cry...and move! Thank you for being fast and professional and for offering follow up to make sure our issue is resolved. I recommend you all the time!!!

T
22 July 2016

Thank you to Jordan for coming out and quickly finding where the mice were getting in in our new home. Last night was the first night I've been brave enough to go in the basement knowing the problem was taken care of. Highly recommend!! Very nice and informative! More...

C
25 January 2016

We used Town and Country for years when we owned our home. They are the best! If ever we had a problem they were there to help us out no matter what. I would highly recommend Town and Country. Thank you for helping us for so many years. More...

H
14 April 2015

My family had a pest problem. I went with Orkin first, what a disaster! I called Town and Country and they were great! Knowledgeable, friendly, quick, and efficient. They were able to answer all my questions and gave us everything we need, not to mention they have a 6 month guarantee on their treatment, as opposed to most other companies who only offer a 30 day guarantee if they offer any at all. They also left us with things that would help us detect if there is another problem so we can get them back before the 6 months is over! I feel so much better after working with them and would recommend them to anyone. More...

K
1 March 2015

Always do a thorough job. Extremely customer oriented, and honest. I highly recommend their services.

M
15 January 2015

They do a bang up job, always thorough...kill'em or remove'em!

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We provide high-quality, guaranteed Pest Control services throughout Syracuse, Buffalo and Rochester in NewYork. Contact us today to schedule a FREE pest inspection. We are the best in the town to remove bugs around you!!!