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Reviews (35)

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Danielle Fuchsloch

22 August 2019

I recently had my house deep cleaned by Top Bottom House Cleaning and am so pleased I did. Their team did an excellent job - got into all the nooks and crannies I've been neglecting and really took their time to make my home shine. Setting up the cleaning was easy and communication with the office was pleasant. I'm looking forward to having them clean my place on a regular basis - definitely a luxury I'm happy to pay for. More...

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Barbara Daniel

15 August 2019

I’m impressed with this business starting the way they answered the phone call to the way they cleaned my house! Very professional and detailed!

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Tracey Fries

27 July 2019

I've had Top to Bottom House cleaning for the past few months. So far, they are excellent! I'm pretty picky and they are exceeding my expectations!

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Donna Jacobs

23 July 2019

I’m not a kind of person that writes reviews but for this business I will. I’m impressed with everything starting with a nice website, they came to give me an estimate and Lucy was very sweet and professional. The cleaners arrived on time and we received a text message with estimate arrival time too. All the cleaners were very kind and did a fantastic job! I’m OCD and tried several cleaning companies in town and finally I found one that impressed me and my husband! Already recommended them to couple friends and everybody is happy as well! More...

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Sam Gore

23 July 2019

I have been a faithful customer for a few years now...once I discovered Top To Bottom, I've NEVER considered looking elsewhere for house cleaning. I've had them do light cleaning, deep cleaning and move out cleaning. Everything they've done for me has been top notch and they always find a way to exceed my expectations! Not only do they clean, but they reorganize and put away items in an orderly way. Just to give you an example of an unexpected service they provided me...we evacuated during Hurricane Florence to FL. Once it passed, Lucy reached out to see if we'd like them to go over, check to see if we had power, and what the level of damage was. Since we did have power restored, though we hadn't been able to get back, her cleaning team emptied our refrigerator/freezer and cleaned our entire house. What an amazing blessing to come home to, and it was TOP TO BOTTOM'S (Lucy's) IDEA! Hire them and you'll wonder what took you so long More...

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Diane Wills

23 July 2019

Top to Bottom deep cleaned my house last year! Since than I have them biweekly cleaning my house and our office. I can’t say enough good things! They are incredible! My house is spotless! Do yourself a favor and hire Top to Bottom they’re really Top! Then come home and just rest. They changed my life!! They clean, organize they make sure we are satisfied and they have an amazing system that we can login on their website and check our future cleanings, request new cleanings and many other things! You can’t compare their service with other cleaning business in town! By far the best!!! More...

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Heather Chapel

23 July 2019

Honestly I don't review many businesses but this particular service is always so on top of my needs and the ladies are always so detailed and particular with their cleaning it's tough to have any complaints. Point blank, if you need a good cleaning service you've found it. Coming from someone who who is a stickler for details I find it hard to get a better service. More...

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Dory Phillips

23 July 2019

Top to Bottom House Cleaning is very straight forward and professional. I am thrilled with the service we've received so far. Our maid, Erika and her team, are very thorough and easy to work with. They go above and beyond and always leaves our place sparkling! I look forward to their continued weekly service. I recommended them for 3 houses here in Landfall and we are all very pleased and satisfied. Plus Luciana always make sure we are satisfied. More...

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Joel Boyd

23 July 2019

Working in residential real estate, we've gone through several companies to clean our properties before they get put up for sale. Most companies are unreliable. I did some googling and found Top to Bottom House Cleaning deciding to test them out on my own property before recommending to clients. I was impressed with the good reviews.The upfront communication from the company was great. Lucy and her team arrived right on time. She confirmed the type of cleaning I wanted and the extra services that I had requested. We returned a couple of hours later to a fresh and clean home. No detail had been missed and the house smelled great. I'll not only be using them again for my own home, but will have no problem recommending them our clients. More...

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Ana Júlia Kimus Villela

23 July 2019

I'm impressed with their service my house looks amazing!!! Highly recommend their service!!!

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Julian Ross

23 July 2019

We have had two bookings with Top to Bottom with two different cleaning crew and have been very pleased with the service on both occasions. Our cleaners arrived exactly on time I even received a text message with estimated time of arrival and made use of every minute we paid for to clean our house meticulously. Considering the high standard of cleaning we got I would say this is pretty good value for money, and I'm very happy to recommend this service to others. More...

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Ashley Guff

23 July 2019

What a difference Top to Bottom House Cleaning makes in our life! Had been looking for a reliable service and their booking process, reminder is so convenient and they have great reviews as you can see. We heard great things about Lucy and her company, they always arrive on time and does amazing job every time. They are efficient, thorough and so pleasant! They clean my house since my post construction until today. I tried at least 6 different cleaning business in Wilmington and all were very disappointing. Don’t hesitate to call Lucy! More...

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marcio faot

28 February 2019

Best cleaning service in town! Since 2013 i’ve used every cleaning business in town until i was recommended to Lucy and im honestly impressed! I never wrote review for any business but for her business i’m happy to take my time to say that she’s the best!! Highly recommend them! More...

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Max Jordan

28 February 2019

We were in serious need of a house cleaning and signed up for Top to Bottom House Cleaning. We previously used other cleaning services but we were looking for a reliable cleaning service that was both efficient and effective. We LOVED team 10!! They were so nice and friendly and did an amazing job. Our house is cleaner than when we moved in and they are we also very quick! I also like the payment option, customer service and high quality of the cleaning supplies!!Would definitely recommend to a friend and we will definitely use them again. Thank you Top to Bottom Team 10! More...

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Melissa Leland

28 February 2019

The girls always do a fantastic job cleaning my house having more then one person get the job done fast and sparkling clean!! Would highly recommend this cleaning service! More...

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Silvia Schaaf

28 February 2019

Highly recommend Top to Bottom House Cleaning! Has been more than 1 year that I've been using its service and don't have anything to complain. Very good communication with the owner to fit all my needs and never got disappointed. More...

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Lindsey Schroeder

28 February 2019

We are expecting our second child and I simply could not keep up with our home. Top to Bottom House Cleaning was very flexible in scheduling and got me in right away. They did a fantastic job and I have already scheduled my next appointment. Lucy, the owner, is very personable and runs a great business. I highly recommend! More...

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Ali Barnes Childress

13 February 2019

Lucy and her team recently came to deep clean my home. She was very accommodating and fit me in the night prior after she received a cancellation. She communicated well and I appreciate her positive vibe. I did have a few areas I thought could have been done differently but I find that to be normal when someone cleans your space for the first time. I feel certain when I communicate my expectations and needs- Lucy will make sure they are thoroughly cleaned on her next visit. There were also areas I was shocked to see had been cleaned- awesome! I requested additional love on certain things and she was very happy to do so. Her ladies were all very pleasant and she was a gem to talk with. Thank you for coming on such short notice. Your services were very appreciated. Hope to have you back in a few weeks! More...

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Jodi Moore Scarola

12 February 2019

I have finally found the best cleaning company! They are reliable, meticulous and friendly and we are so pleased with how Top to Bottom cleaning takes care of us.

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Andrea Milman

12 December 2018

They did a fabulous job at my 88 year old Dad’s place. He wants regular service!

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Kevin Ulmer

25 October 2018

Very professional and dedicated to their work.

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Ana Clara Villela

7 September 2018

They’re amazing! My house is spotless clean!! Highly recommend them!

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Ana Julia Kimus Villela

7 September 2018

The best in town!!! Highly recommend them!!!!!!!!!!!

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Jacki Braxten

7 September 2018

Impeccable and detailed... will use this service again!

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Elizabeth Bloch

7 September 2018

Top to Bottom Cleaning and Luciana are really amazing. The owner is awesome, always friendly and helpful and always willing to help me out any time I need it! Top to Bottom does fantastic work. They are extremely detailed. Highly recommend! More...

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Joe Wilson

7 September 2018

Dedicated and committed! Aims to please ! Always kind and goes the extra mile to make sure you are pleased with the service ! I personally have tried several other cleaning services in Wilmington and none of them come close . Strongly recommend ! More...

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Ashley Clark

7 September 2018

I’ve been using Top to Bottom House Cleaning for three months now. This is the best thing I've done for my home in the 18 years I've lived in this house. I highly recommend having a deep cleaning done first, then sign up for a regular cleaning. You get a cleaning that is worth every penny. You are actually saving time by having a professional service. They can do in two hours what usually take four or five. Wonderful experience.
Erika did an absolutely incredible job. Possibly the best cleaner I've ever hired. She went above and beyond (even unclogging my shower drain!) It's been a tough road finding a reliable cleaner who also does a great job in Wilmington area. So glad we found Top to Bottom House Cleaning!
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Oscar Berrios

7 September 2018

So I’ve had Lucy’s company cleaning my home for a few months now and more than super satisfied with her work. I’m a very picky person and I love the fact that her employees treat my home like one of their own. I’m very OCD with my home and everything has to be super clean and in the right place. I recommend Top To Bottom to all my friends. More...

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Lori Mathews Speight

7 September 2018

Awesome company and excellent cleaning!!!

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Andy Adams

2 August 2018

The owner offered impeccable customer service. She communicated with me throughout the process step by step and made sure that the cleaning by her professional was done to my satisfaction. I highly recommend her business.

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Jacki Braxten

29 May 2018

I usually just clean my own house but needed extra help. Top to bottom cleaned areas I don't think I've ever reached! My house is perfection.... Thank you Luciana and team you are all wonderful and detailed! More...

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Katie Osborne

29 May 2018

Fantastic job! The team that has cleaned for me twice is highly respectful, detail oriented, careful, personable and great with cats. Had a special request this time, which was taken on with ease and a smile. Thank you, team. The cats and I will see you next time! More...

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Todd Müller

29 May 2018

Service is fantastic.!! We have tried a few local companies recommended by friends and neighbors as well as through Groupon, but none compare to the Top to Bottom House Cleaning. The central organization and all of the employees we've interacted with are highly professional, very organized, and so accommodating. The cleaning is simply the best I have had anywhere - consistent, detailed, and very thorough. It's wonderful to come home and discover that the floors, kitchen and bathroom are spotless, the SIDES of my furniture have been vacuumed, the light switches are clean, and even my son's bath toys are perfect. Payment is simple and scheduling has been very straightforward. We will definitely be long-term customers! Lucy Wilson the owner is also very professional. More...

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Soraya Hucs

10 December 2017

After many trials and disappointments with various cleaning companies, I decided to do my own cleaning and spare myself the frustration of dealing with incompetent cleaners. Until recently, I found out that Top to Bottom House Cleaning it’s the best in town , so I decided to give them a shot, and boy was glad. Was very happy with how clean they left my house, it literally sparkled. They even got some old glue off a stubborn place in the shower and without being asked. They were on time, courteous and did a fantastic job. The service and attention was beyond what I expected or had gotten from Molly Maids, Merry Maids, etc. The employees were truly professional and did exactly what expected them to and more. And above all, their prices are cheaper than all of the competition. Don't bother looking for another cleaning company other than Top to Bottom House Cleaning if you live in Wilmington. More...

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Joana Elisa Cappi

2 December 2017

Excellent work!!! I will recommend you to all my clients who are selling or buying a home!