Enjoyed a spectacular 4 day stay at the Ritz. Can’t wait to return next month for another staycation.
Cant wait to get a resort here. Loved the atmosphere and the views were amazing!!!
A super cute market place with great food! We had the island bowl with ahi tuna. Nice presentation, and tasted delicious! We took this delicious ahi bowl and grabbed a cocktail at the bar. Both were fabulous plus the view made it a nice experience. The Island bowl sits on a bed of bean spouts which I did not think I would like it that much, but it paired very well together. It also came with quinoa, carrots, cucumber, avocado and some mint leaves I do not know the name to. When I first saw it I thought how pretty and colorful the plate looked. Then after I mixed everything up and ate it, everything complimented each other so well!!! Its a small dish so you will not be full. Its a nice snack :) More...
I've visited your lobby bar 3 times in the last month and I must say the view is fantastic and the service is phenomenal. Our bartender Ryan has been top notch every single visit, his recommendations for food and drinks are always on point. We will continue to visit your place because of him! More...
Beautiful hotel with spectacular views
The service was amazing. Probably our first and last stay at a Ritz-Carlton but it was worth it. The luxury was amazing. The valet staff greeted us by name and walked us to the reception deck. Maybe it was because we looked out of place, …MoreThe service was amazing. Probably our first and last stay at a Ritz-Carlton but it was worth it. The luxury was amazing. The valet staff greeted us by name and walked us to the reception deck. Maybe it was because we looked out of place, maybe it was because that is what they do. It was a nice gesture either way.The beer at blu180 was half the price as the pool bar. We had dinner at Raya. They took diet restrictions seriously and remade a dish which caused a delay in our meal. The server explained the delay which was reassuring. Breakfast the next morning was at the marketplace.They provide beach chairs, umbrellas and towels. We walked down to the beach but took the shuttle back up the hill.Thanks to my Bonvoy status we were upgraded to an oceanview balcony room. It was so peaceful sitting on the balcony, watching the boats and surfers while listening to the ocean waves. Just wish I had felt well enough to watch the sunset. More...
Attended a birthday party for our good friend turning the Big 40! The venue was beautiful! Beautiful view of the beach, and amazing food! Their dessert was also amazing to end the night! This hotel is one of the nicest I've ever seen! I …MoreAttended a birthday party for our good friend turning the Big 40! The venue was beautiful! Beautiful view of the beach, and amazing food! Their dessert was also amazing to end the night! This hotel is one of the nicest I've ever seen! I give them 5 Stars! I would have given more if I could. It was a very intimate evening! I like the fact that they were able to minimize our room size by our capacity! What a wonderful place to celebrate a wedding, anniversary, graduation party, etc. It was just amazing! Thanks you for a great experience! More...
If you’re looking for a family friendly getaway for the weekend, look no further. We have two young boys (5 and 2) and wanted something within driving distance of Los Angeles that could keep our boys busy. The most outstanding part of our …Read more on TripAdvisor More...
The staff and rooms are phenomenal! Great place for the family!! We love the treasure chest at check in and the valet for the La Ferrari, too!
This hotel is absolutely amazing. Everything is perfect from the location to the service. I look forward to staying here annually during Ohana fest! Special Kudos to Andrea for hooking my 5 year old up with the biggest treasure box treasures we have ever seen. Once again, amazing job Ritz! More...
Such a beautiful property. Front desk, bell and valet staff excellent. ||We went to lobby bar for a drink at about 5 pm on a Saturday, and it took us 15’ to get service from the individual who appeared to be the lead bartender. I might have …Read more on TripAdvisor More...
The services at the resort was excellent. It has beach access and there is shuttle/golf cart that you can use to ride to the beach. The pool, spa and fitness rooms were clean and well maintained and managed. The beach view was very calming and serene. More...
We stayed for 4 nights.|View is perfect. Location very relaxing. Pools nice. Rooms old but comfy. Get one with a private Firepit! |Gym is really good with a lovely view. SPA is great, get a massage with Ed!|We were lucky to have a club …Read more on TripAdvisor More...
I've never stayed at a resort where I felt so relaxed from the moment I walked in. Everyone was so welcoming. The property is well maintained and modern. The staff is friendly and caring. I can't wait to come back again! More...
This is an unbelievable hotel. In an amazing location overlooking the ocean. The rooms are well decorated and spacious and the staff are friendly. Understandably this venue is popular for weddings, birthdays and probably bar mitzvah’s as …Read more on TripAdvisor More...
Beautiful and great serviceMonarch Beach is a small neighborhood in Orange County, California located …MoreBeautiful and great serviceMonarch Beach is a small neighborhood in Orange County, California located within the city of Dana Point. It is primarily a residential community. Two luxury resorts, Monarch Beach Resort and the Ritz Carlton-Laguna Niguel, are located within the area. Monarch Beach is close to the city-boundary between Dana Point and Laguna Niguel. The name "Monarch Beach" is often incorrectly referenced as the name of the city. More...
overall had a great experience - layout was a bit confusing and signage was lacking to know how to manage the property and to get around. Staff were very nice and professional - a long way down from hotel to the beach. More...
We recently had an opportunity to return to the Ritz Carlton Laguna Niguel and were extremely pleased with every facet of our visit from the warm and welcoming staff to the wonderful room, to the dining and beautiful public spaces.||This …Read more on TripAdvisor
GREAT HOTEL SUCKY DRINKS @ THE POOL & OLD DIRTY TOWELS
For my 100th review, what better place to review other than "My Happy Place": "The Ritz-Carlton, Laguna Niguel." Perched atop a steep bluff overlooking "Salt Creek Beach," "The Ritz-Carlton, Laguna Niguel" is truly a sight to behold. Not only is it a beautiful resort, but it has all of the amenities & services to match the breathtaking sights & sounds of the majestic Pacific Ocean below. From the moment you enter the property & see the gold-plated fire hydrants (yes, really!), you know you have entered into a very special place. The ladies & gentlemen of "The Ritz-Carlton, Laguna Niguel" (from the valet, the bell desk, the front desk, housekeeping, dining, the spa, boutique, beach butlers, security detail, and more), provide imepeccable personalized service, & have this down to an art. They take great pride in attention to detail, & will remember your name, your preferences, special occasions, & more. The word "No," is not in their vocabulary, & they truly go above-&-beyond to make every stay a perfect & memorable one.Celebrating a "once-in-a-lifetime" event? Although the planning process can be stressful (it usually is), having the team from the Ritz-Carlton is like a dream...From the Sales Department, to the Special Events Department, to the Banquet Captains, to the Executive Chefs, Pastry Chefs, Audio/Visual, Florist, & more, they literally held my hand & helped to ensure that our special day was beautiful, memorable, & extra-extra special for us & our guests. Whether you choose to stay for a weekend (be sure to splurge on an ocean view room or suite), or you just need a day to treat & spoil yourself, "The Ritz-Carlton, Laguna Niguel" is an escape that is unmatched...You will truly feel not only like family, but royalty every single time you are here. I really should be ashamed of how much time I spend here..... ;) More...
Matt B. and I had our sixth wedding anniversary this weekend, and as we also had a fuckton of Marriott points, we decided to spend two nights at the Ritz-Carlton in Laguna Niguel.The property was nice, if not superfluously impressive. The hotel isn't new, and I thought parts of it could use a little revamping. The hallways felt slightly worn, and there were other areas that seemed like they needed to be repainted. For the most part, though, the public areas were lovely, and I especially enjoyed the abundance of flowers, which switched from all white to all pink between Friday night and Saturday morning. Our room was great, and I loved the small balcony overlooking the ocean. The bed was comfortable and the bathroom clean. Since the rack rate on this room was over $1,000, I guess I'll point out that the shower was a tub with a curtain--not a terrible thing, but I have a more attractive shower set-up at home. I was a fan of the fluffy bathrobe, though. I'd rate it one of my favorite hotel bathrobes.Where the Ritz set itself apart was with its wonderful service. We let the hotel know in advance that we were celebrating (angling hard for that upgrade), and they decorated our room with a balloon and a banner and fancy chocolate-covered strawberries. They also upgraded us--from the basic room we booked with points and very low status--to a fabulous ocean view room, which totally made the trip. We also got 2:00 check-out on Sunday. Everyone we dealt with on staff was professional and warm, and we had a thoroughly pleasant stay. My only complaint on the service front has to do with policy, not staff--the $50 valet parking and the $50 resort fee felt rather excessive.Arguably, the best part was the easy access to Salt Creek Beach, now my favorite beach in California, with warm water and a calm crowd. The Ritz provided beach chairs and umbrellas as well as a shuttle up and down from the hotel for when we were feeling lazy. When we were not feeling lazy, the walk was very nice. I'd recommend taking a night walk along the beach and the hotel grounds.I don't know if I would've been happy paying $700 for one of the rooms without an ocean view, but our Ritz-Carlton experience was pretty idyllic. If you're looking to treat yourself to a special occasion getaway, you might consider a trip to Laguna Niguel. More...
The Ritz-Carlton is a very nice peaceful place to stay, overlooking the Pacific Ocean and close to Dana Point it is the mix of beach Town and Luxury. Everyone and everything was great! Access to beach is simple and easy and the ability to …MoreThe Ritz-Carlton is a very nice peaceful place to stay, overlooking the Pacific Ocean and close to Dana Point it is the mix of beach Town and Luxury. Everyone and everything was great! Access to beach is simple and easy and the ability to rest and relax is easy to do here. The dining options are pleasurable that are fun and unique. I can't say enough about the staff, everyone made my wife and I feel very special and cared for while here for the weekend. Thank you. More...
The Ritz as expected lived up to the reputation they have in the industry.
Can't beat it.
If you are looking for a place to hide from routine, relax and get inspired - Ritz-Carlton is a perfect place! I spent one night in the suite with an incredible view. And I definitely will come back again. More...
Excellent location , beautiful hotel with very friendly staff. Walking distance to beach . Food in all outlets of the hotel are great .
Impossible to beat the setting.
Wonderful experience! Everything was first class. Look forward to returning soon!.
You will love this place for the views, the staff, the food, the relaxation and making you feel special. It is all there.
The staff provides such a warm welcome at every level.
Had a great experience overall but I believe for the price of the hotel and location the rooms should be updated. They are outdated.
We had a wonderful stay at this lovely hotel. The location and views are spectacular,especially from the club. The service was excellent though the food at the club could be better as it didn’t come up to the same standards as the other RC …Read more on TripAdvisor
This is one of the best Ritz properties I’ve been to. ||Pros:|- An A+++ club level (a HUGE thank you to our club level concierge Diane who made our stay so much better).||- Access to Salt Creek beach and the beach butler system is …Read more on TripAdvisor More...
Great place for business lunches. Easy to head up from San Diego for meetings with Orange County Clients. The food and service is consistantly excellent and the view is gorgeous.
LOVE It, LOVE it....Location, Location, Location! Service, Food, Staff Awesome! Just Ask and you shall receive. Have Doggies, you can have them with you. That's the extra plus how they accommodate and allow Dogs, Thank You! They even have a Yappie Hour, a bring your Doggie Happy Hour, proceeds benefit local animal charity. So cool! Awww, the sounds of the ocean, views, and a good time, The Ritz will take care of all your needs! Cheers More...
That saying, "you get what you pay for"! Amazing experience from being to end. The moment my door opened in valet we were greeted with a champagne offer to being escorted to the check-in then to being offer again champagne (finally giving in).Everyone around was so genuine and helpful. The bellman escorted us to the room also gave us a mini tour. In part of your stay, you have shuttle service to and from the beach as well as a butler service which includes beach towels, chairs and body boards upon request. Both pool areas had ice cold infused water, sunblock and tanning available. Smaller pool feels a lot more private where as the larger pool was actively busy. More...
The resort is huge and beautiful. You can walk down the cliff or take a hotel shuttle to the public beach, which is great but not as good as the huntington beach we just visited couple days ago. The hotel staffs are friendly. My daughter fell down when she run. The first aid team of the hotel helped us promptly. More...
I'm writing this Review to give my compliments to Meghan who works at the front desk and with guests at check in. My mother Michele Wagoner works for the Westin In vacation sales and actually won sales person of the year last year and many others ! (I love to brag about her :) ) We were thrilled when Marriott and Westin merged as we would have access to the Laguna Ritz Carlton with our points and hot rate when possible . Regardless of how much a hotel invests in money and advertising, i believe the real secret to success lies in the staff who meet the needs of guests on a daily basis. Sometimes These efforts of front-line employees are overlooked by hotel guests. I wish to acknowledge Meghan at the front desk for contributing to my wonderful experience at the Ritz-Carlton Laguna. If it wasn't for her i would have definitely not had as enjoyable of a stay. I hoping she gets rewarded for a job well done for perpetuating a positive experience for me and I'm sure for future guests as well. I have been having a very tuff last 6 months my house is under total renovation. It has finally come to the point that I had to vacate my home for the flooring to be replaced. Right when I was asked to relocate I knew I would be coming to the Ritz-Carlton. I called ahead to ask for early check in as I had a meeting at 4pm. Meghan answered the line and informed me the room was not available. She told me it could possibly be until 4pm but would search for another availability. She then asked for my cellphone number so she could call me when my room was available. I was pleasantly surprised to receive a call back very quickly from Meghan telling me my room was ready. I told her I appreciated this more than she knew. She did not have to work to find me a room available she could have continued on with many other tasks I'm sure she had. I said any room was fine and actually would have been okay with a down graded if there was one. Almost anything and everything that could go wrong for me lately has been. When I checked in i was greeted by the same Meghan who I had spoke with on the phone. We went through all the specifics and at the very end she informed me that instead of being in a garden view room I was now in a executive suite pool view. This was a very very pleasant surprise. I'm not sure if she had anything to do with the upgrade but I also appreciate this immensely as well. I have also had great encounters with the bell hop, Kevin in room service, housekeeping, and a very nice girl at the valet ( i have forgotten her name) but was working upon my check in on Monday afternoon. My home renovation will unfortunately still be going on longer. I was not sure of my length of stay and unfortunately did not book enough nights. Tomorrow and Thursday night I will be having to switch to Marriott laguna cliffs. I feel much more secure knowing I have a great hotel that can be my home away from home that goes above and beyond to cater to their guests needs. I will definitely be returning as soon as possible. More...
It was an awesome experience
Taylor & Traci Holly
I received the best massage I have ever had in my life. Meghan gave me the softest massage. She was so amazing. She gave the best prenatal massage and she is very sweet. Thank you so much. The hotel is amazing with immaculate view. Top notch customer service. More...
Overall, the most amazing resort experience we have ever had.... from pre-arrival, to check in, to arriving in our and all that we experienced at the resort! Aileen in Guest Relations really outdid herself and we believe was key to setting …Read more on TripAdvisor More...
Overall, the most amazing resort experience we have ever had.... from pre-arrival, to check in, to arriving in our and all that we experienced at the resort! Aileen Del Rosario in Guest Relations really outdid herself and we believe was …Read more on Marriott.com More...
Maybe the best view in southern Cali.
It was excellent
The hotel is beautiful and high class. Lots of amenities from tennis court, swimming pool, ping pong table, to of course, the beautiful Pacific Ocean! They also provide Beach service to ride you there and provide Beach towel, chair, …Read more on TripAdvisor More...
We stayed here for 8 nights at the club level before our son went back to college. We are from the east coast. We surfed, played tennis and golf, went for a bicycle trip, did exercise classes, ate amazing food and watched the most beautiful …Read more on Marriott.com
What a wonderful place to propose to my beautiful fiancée. A perfect day with 180° view of the Pacific ocean from my balcony and a bottle of Dom!
Beautiful, polite, bad food.
바닷가 호텔 의 조화와 절경이 환상적입니다
Amazing cliff top views of ocean
I'm writing this review as I sit in my divine bed at the Ritz in Laguna Niguel. It's not a frequent occurrence for me to take time out of my day to write a review, however, my experience at the hotel demands no less. I arrived at the hotel …Read more on TripAdvisor More...
Always best of service ..very quiet environment for relaxing.
Great place for any occasion. Attended birthday party and food was excellent, service beyond reproach, friendly always careful.
Amazing view truly. Go during the day and dine or just drink some wine or have a cocktail but you must visit this place during the day if you're in the area even if you're not staying. I love the Ritz even more because even though the brand was a bit diminished because of Marriott's merger you get points to stay toward other stays !;) More...
The property is massive and most rooms have a beautiful view. We were upgraded to a room with a view of the coastline that really was perfect. The rooms haven't been recently updated but they still have a ton of class and luxury. I really …Read more on TripAdvisor More...
We had a nice staycation at this beautiful resort over Labor Day weekend with our 2 year old who has been asking to go to the beach nonstop. Warmly greeted by Larry at the valet, who walked us inside and gave us a little info about what …Read more on TripAdvisor More...
I have been here once before. Every time I am at RITZ, it is a whole different experience. Staff is too friendly and the views from the restaurant are gorgeous. It is great place to be when you are on a date. I am definitely coming back here again. It has become one of my favorite destinations... More...
Check-In was a cinch, the staff superb, concierge services amazing. ||||The hotel accommodated our early check in so we could attend a show we were in the area for. ||||The room was delightful, and just so relaxing and enjoyable. The best …Read more on TripAdvisor More...
Great location and service
Muy agradable, cómodo y limpio
I don’t even know where to start. Maybe I’ll start from driving up the driveway from pacific coast highway where you feel like you have just entered paradise. Once your luggage is whisked away and you are welcomed by the nicest front desk …MoreI don’t even know where to start. Maybe I’ll start from driving up the driveway from pacific coast highway where you feel like you have just entered paradise. Once your luggage is whisked away and you are welcomed by the nicest front desk staff and escorted to the best hotel room you’ve ever stayed in. Penny on the club level will do everything she possibly can to make your vacation feel as effortless as possible. Spring for club level, it is worth every single penny spent. More...
with exception of the valet being a bit slow, it was as expected "perfect". They are always perfect.
Best place to relax....
This hotel has such kind staff. They know how to treat customers
What can you say this place is fantastic.
It was explicit. Best life Experience.
We spent 5 days at this resort and loved our experience. Excellent service, clean, beautiful accommodations, and the location and view that can’t be beat. We had a first floor, ocean front room with an outdoor fire, and it was perfect for …Read more on TripAdvisor More...
Hard to find a better level of service anywhere. As someone who spends 30+ nights a year in hotels, I was incredibly impressed by the level of service and caring at the Ritz.
Setting is amazing. Food delicious. Beach outstanding
A pleasant surprise for her Birthday... spa treatment, cheese and champagne, Birthday dessert and dog gifts for her golden retriever Ziggy. Attentive and delightful staff. Warm and personalized service. More...
Plan on going back all the time B)))
Breathtaking views, great beach access, super nice staff, CLEAN property, and amazing food!
In addition to this being a ritz Carlton stand out location they Also put out an incredible event once a month called yappy hour. It's happy hour for your dog and It is really a ton of fun. It supports wounded Warriors and there are about …MoreIn addition to this being a ritz Carlton stand out location they Also put out an incredible event once a month called yappy hour. It's happy hour for your dog and It is really a ton of fun. It supports wounded Warriors and there are about 500 dogs in attendance at each event.. It is beautifully set On the Greenbelt overlooking the ocean And the staff really goes all out. Look at their website I highly This to any dog owner More...
Sunset cocktails on the deck!
The best !!!!
It was one of my best friends weeding and over all I had a great time at the Ritz
This hotel is simply stunning! The room had a fireplace and a s'mores kit waiting for us. :) We also stayed in the club level room with unlimited food and drinks. The food was delicious! The views from this hotel are unmatched and it's a …Read more on TripAdvisor More...
I Loved The Experience
I highly recommend the Laguna Beach Ritz. The entire staff are very courteous, attentive and helpful with every request and whenever you pass by. My room view was incredible, and service excellent at the bar, marketplace, pool and beach. …Read more on Marriott.com More...
Thank you Ritz for a wonderful time for our 10th anniversary. We enjoyed every moment of it, from your attentive customer service, beautiful grounds, shuttle service, restaurants, beach butler and club access. You truly made us feel VIP.
Check-In was a cinch, the staff superb, concierge services amazing. The hotel accommodated our early check in so we could attend a show we were in the area for. The room was delightful, and just so relaxing and enjoyable. The best way to describe is would be surreal. You didn't want to leave the room. Room and views were spectacular! We spent the extra to get a room on a higher floor and with lounge access, this further enhanced our experience with being able to get light snacks, appetizers and some beverages. Everyone person here was attentive, so personable you felt like you were staying with extended family. I can't say enough good things about this place, they even washed my car free of charge! More...
I remember coming to this Ritz-Carlton for the first time when they had a tea room (which is now Bar Raya) and thought I was experiencing heaven on earth! The views of the Pacific Ocean and sunsets are unparalleled, breathtaking and nourishing to the soul! I also love the landscaping and the rabbits hopping about the property. The food at the outdoor patio restaurant 180 Blu or the indoor restaurant Raya is delicious and creative and I'm always treated with smiles, friendliness, and treated like a Prince! I've also taken my family and friends here to share in this ethereal place and Salt Creek Beach below the hotel is also very beautiful and picturesque. I have yet to book a hotel room since I live in Southern California, however, I plan to soon. This is my favorite hotel in Southern California! More...
Love everything about this place. Stunning views. The rooms are comfortable and spacious. We love to come on holidays, especially Christmas. The hotel comes alive and the happy hour with the best ocean views never stops. All the restaurants are great as well. We keep coming back. More...
The hotel itself is a little worn down, but the location can't be beat and the service is of the five-star quality you'd expect from the Ritz-Carlton brand. Beautiful spot!
I'm writing this review as I sit in my divine bed at the Ritz in Laguna Niguel. It's not a frequent occurrence for me to take time out of my day to write a review, however, my experience at the hotel demands no less. I arrived at the hotel for the weekend and was warmly greeted by one of the hotel associates in the lobby prior to even walking up to the front desk. She kindly asked my name and if we were celebrating any special occasion.. by the time we walked up to the desk they greeted my girlfriend and I by name and wished us a happy anniversary whilst thanking us for choosing the property to celebrate. What came next was something I never expected... After finding out it was our anniversary the hotel had champagne ready for us at the counter. From there, we arrived in our room only to get a knock at the door a few minutes later from room service with a beautiful tray of chocolate covered strawberries on an incredible display and a bottle of their house sourced cabernet and a personalized note from Grace and Kristy, the two FD agents that checked us in. We were touched to say the least and so impressed at how personal they made our stay from the beginning. At 1pm we set out to sit by the pool for a casual lunch and then to the beautiful beach located below the bluff side hotel. We enjoyed impecable service at the Dana Pool (there are two pools at the hotel) and a delicious lunch. We returned to our room after our time at the beach and pool only to find another surprise waiting for us - two Ritz Carlton Laguna Niguel hats in a bag sitting on our desk with another note wishing us a happy anniversary. We elected to have dinner at Raya, the properties ocean view restaurant located on the lobby level of the hotel. Immediately upon checking in with the hostess we were wished a happy anniversary and then again by the friendly wait staff. Famed chef, Ricardo Sandoval, who is the head chef of Raya does not disappoint. The flavors were unique and robust with a fun latin twist and the serene ambiance made it the perfect dinner spot. After indulging in some fine cuisine, we were surprised yet again with a beautiful decorated dessert plate and personalized anniversary message. The thoughtfulness of the hotel and its staff is beyond compare. We arrived back at our room at around 10pm and melted into the divine beds falling asleep after watching a few episodes of a show on showtime internet TV which is offered complimentary to the guests (HBO as well). When we woke up this morning we were surprised yet again... the hotel has removed the charge from lunch the day before as another kind and thoughtless gesture. I am yet to leave the property but already discussing celebrating valentines and our next anniversary here. This hotel should serve as a model for all other 5 star resorts. I'm beyond grateful and looking forward to my next visit to the property. More...
5 stars across the board! Service, food, views, hotel, rooms and drinks are all amazing. It's great to come here for any occasion and the customer service is always above and beyond. They have awesome vegetarian options too! More...
Beautiful scenery, a classic and serene place. Good service. Would recommend to my oversea family and friends.
This is my happy place! My trips to this place are always spontaneous and yet I end up having the best time. Their focus on service is unparalleled. Love the location and the views. My favorite things to do here are evening walks on the beach, working out in their fitness center and dinner at their restaurant. More...
I stayed at the Ritz from Aug. 8th to Aug. 10th to attend a wedding. The hotel is older, but absolutely beautiful. The service from the time I drove up all the way to check out was impeccable. Our car was unloaded and parked. We checked in and by the time we were done with check in our luggage was already headed to our room. The man who brought our luggage explained everything about the room from how to use the remote, to the area the coffee was kept. We went to the pool for a day and the bartender, the pool waitress, the pool greater where the towels are, were all outstanding human beings, very personable and made sure that we were all taken care of. (at the pool we had a party of approx. 10 ppl). We went to the ocean for a day. We started with the shuttle and stopped to get chairs. All of the attendants there were amazing. Our chairs were carried to the ocean, and the attendants also made sure we had water, towels and umbrellas. At first, I thought the price might have been high, but after the time we spent there, and the way we were treated, we cannot wait to go back for another stay. I cannot say enough about how happy we are about the visit. Thank you to the Ritz Carlton and the high standard of employees you employ! More...
Stayed here one night in June on the way to visit family. We arrived early, at about 1 pm and took our belongings with us to the club level until room was ready. The Ritz Laguna has a wonderful club level dining room. We enjoyed breakfast …Read more on TripAdvisor More...
Beautiful property, not up to par with other luxury hotel brands
If you want to be treated like royalty and enjoy the most beautiful setting in the United States, this Ritz Laguna Niguel is your property!! Staff is the best I have seen in this nation! More...
We traveled down to celebrate our one-year anniversary. Upon arrival, you are immediately met with incredible service providing a very welcoming feeling. We were blessed enough to have a room with a view of the ocean. It was the most …Read more on Marriott.com More...
HiI just wanted to provide some feedback from our recent stay. There were two outstanding individuals that definitely deserve to be recognized and that made our …Read more on Marriott.com
Most underrated place to have a few cocktails for locals. They validate parking, and the views are incredible. Great date spot to watch the sunset on the balcony bar area.
Great site for destination wedding
This is easily one of the best Ritz Carlton properties we’ve ever stayed at. The staff, the hotel, and the surroundings at Laguna Niguel where just perfect.
If you want to experience the best experience of the world, think of Ritz Carlton, Laguna Niguel. It’s not about the breathtaking view only, it’s the amazing management team and staff that run this hotel.Club level is a must!
This is a beautifully situated hotel, with a professional, thoughtful and caring staff. We enjoyed our entire, 5-day stay there very much.
Even on a foggy morning, it's relaxing.
overall very nice, only bad experience was not getting waited on at the 180blu bar
Will continue visiting the place It’s one of our favorites THANK YOU
Jenny Simon Fine Art
Just a beautiful place with accessible beach. Bar with an incredible view and friendly atmosphere. Love this place.
I love when I have a conference booked at this beautiful hotel. Service is always top notch and because I’m a Marriott Bonvoy member I got upgraded to a fire pit on my balcony. It was wonderfully relaxing and they also brought me a new …Read more on TripAdvisor More...
Beautiful view. Apps with friends!
Loved this hotel! We came down from LA for a wedding, and everything was so well done the whole weekend. The staff at the hotel is very kind and welcoming. Food, service, and level of property are top-notch. More...
A wonderful stay at the Ritz-Carlton Laguna! Pre-arrival details were reviewed by Brad, Hotel Manager. All of your staff showed a genuine care for our stay. Such warm associates with a pleasant greeting at every interaction. Side note - I love all of the artwork throughout the hotel. More...
I can’t wait to come back when I’m not working. Beautiful hotel beautiful service wonderful food and the area is just so breathtakingly gorgeous! They provide so many amenities. You spend a little more and you get so so much more. More...
Thank you for an extraordinary and memorable 60th birthday celebration!
. The service is great
The hotel was gorgeous and had amazing views. I went as a wedding gues
Staff so friendly...beautiful spot...outstanding restaurants
All GREAT!NO PROBLEMS!GREAT STAFF!!!!!!
Beautiful place to stay and dine! One of my favorite places in California.
The hotel is what you expect from a Ritz property, gorgeous property, beautiful lobby, and just top notch staff to assist. From the valet arrival to the attentive front desk staff you know you will be taken care of. The club level ocean …Read more on TripAdvisor More...
Property is gorgeous. Beautiful views of the coast.Lots of people here with dogs just in case you don't like that sort of thing. Watch your step. …Read more on Marriott.com More...
This hotel is absolutely wonderful. Laguna Niguel hotel is a gorgeous facility and they have a wonderful staff with excellent customer service. Their hotel guest service coordinator Nasime is one of the best employees the Ritz has on …Read more on Marriott.com More...
This resort embodies luxury and second to none service. Club lounge access is one of the best luxury values I have ever experienced. Every member of the staff is friendly and absolutely ready to help you in any way possible. They all go …Read more on TripAdvisor More...
Delicious food - friendly and good service - and heaven pastry team, the fantastic summer creations get 20 of 20 points! Congratulations for these yummy flavorful dessert combinations More...
Great place for dinner and views of ocean. Server Daniel remembered me from 6 months prior. Impressive!
Great way to celebrate an anniversary
great resort and great service! Can not wait to return!
Robert K Neely
Beautiful hotel, amazing view, fantastic staff
The food was good and the hotel was very clean and very nice.
A gorgeous property located on an incredible bluff just above Salt Creek Beach, The Ritz-Carlton, Laguna Niguel exemplifies the hospitality and attention to detail commanded by those who enjoy the finer things in life. We planned our 5 …Read more on Marriott.com More...
This is a large property, so be sure to book a room that has an ocean view--one must obviously be on the ocean front side and you must be up high enough to see over the edge of the cliff--we reserve an ocean view room with a small balcony. …Read more on TripAdvisor
My wife and I stayed at the Ritz-Carlton to visit some friends for the weekend. He used his points for the rooms. We were given a room on the 3rd floor, which is the lobby level when you walk in. That ended up being nice because the …Read more on TripAdvisor More...
We recently stayed in the hotel for a portion of our daughter's sweet 16 celebration. We reserved 2 rooms to accommodate our family of four and two of my daughter's friends. ||||The hotel significantly exceeded our every …Read more on TripAdvisor More...
We loved our time at the Ritz. All the details were 5 star. The grounds are pretty incredible, fresh roses indoors everywhere. We had one foggy day and then it cleared out and was even more beautiful! Ate at Raya for dinner...request a …Read more on TripAdvisor More...
Such a beautiful hotel with many nice views and good food:) I had the regular burger.
We had a wonderful time. The hotel and grounds are beautiful in a naturally beautiful environment, making the atmosphere absolutely pleasant and enjoyable. As can be expected of the Ritz style-the service was fantastic and warm and made us feel very cared for and taken care of! More...
Because I had such an amazing time here for my anniversary a year ago, I had to come back again. As expected, the hotel did not disappoint.||||One can gather from the consistent reviews for this hotel: the real strength of the hotels is …Read more on TripAdvisor More...
In July 2019, we stayed at the three Ritz-Carlton on the Pacific Coast in California and the Laguna Niguel at the Dana Point was the best for Ritz-Carlton Reward members with Platinum or Titanium Elite status.||||We booked a club level room …Read more on TripAdvisor More...
It has a beautiful view
Unbelievable customer service. Naomi and Mercedes from the club lounge are absolutely amazing. The Resort has stunning views and delicious food. Highly recommended
The service was outstanding. Not only for us and our dog as well. The setting is unbelievable.
One of my favorite spots in So Cal. Can I please stay here forever? Great service all around. Stunning views all around. Simply spectacular property all around. I don't think there is a better ocean front resort than Ritz Laguna in the entire So Cal! I highly recommend having drinks and dinner at RAYA. Food is exquisite and so is the view. I loved how they had so many vegetarian and vegan options on the menu. Love this place and can't recommend enough. More...
This resort lives up to the Ritz Carlton brand. The location is amazing and one of the most beautiful settings I've ever seen. The reason I didn't give it 5 stars was that the service at dinner was subpar but the manager was very apologetic. I also wish the could change the location of the pool to have an ocean view but that's not really fair More...
Great food and atmosphere. Ordered the laguna burrito and it was very good . Even the cashier recommended it! Definitely gana come back if I stay here again.
Such a beautiful hotel. Had my sisters wedding here today and wow. Sooooo beautiful. The venue is literally next level. I would honestly just come for the weekend and just relax. O. And the restaurants. Very very yummy. Will most definitely come back!! More...
The hotel was gorgeous and had amazing views. I went as a wedding guest and didn’t stay in the rooms, but I can say their food was amazing, the staff were extremely professional and polite, and the first floor interior and courtyard was gorgeous!
This was our second visit to the Dana Point Ritz. We love the location on the cliff above the beach. The walk down the hill is great exercise, but they also provide a convenient shuttle. At the bottom of the hill, the hotel provides …Read more on TripAdvisor More...
Best hotel I ever stayed at (4th time now)
Ritz incredible service, great setting, interesting menu, good food.
Incredible service and accommodations
Thank you, Ritz, for creating a memorable and amazing anniversary experience. Everything went above and beyond our expectations and we were sad to leave. From the beginning to end, we felt like royalty and cannot wait for our next adventure at your resort. More...
Beautiful, classic, perfect. And the food was just as amazing.
Overall, my wife and I had an incredible experience at the Ritz. We were totally taken care of from start to finish and absolutely loved the stay. I typically do not repeat stays for vacations, but I fully intend to return to the Ritz Laguna! More...
Wonderful property with excellent service
We picked this hotel as a getaway for an anniversary trip. The location of the property is quiet, secluded and breathtaking. We arrived late and the front desk agent was friendly and welcoming. The bowl of salt water taffy was delicious, …Read more on TripAdvisor More...
Excellent stay, with wonderful staff who made our stay enjoyable.
A gorgeous resort with unbelievable views!The entrance and lobby are the nicest part of this property and the service is …MoreA gorgeous resort with unbelievable views!The entrance and lobby are the nicest part of this property and the service is exceptional.When we mentioned that we will be celebrating our sons birthday they actually went to purchase some toys for him and it was in our room when we checked in!The only negatives of this property are that the rooms are a bit dated and in need of a face lift and you can practically hear all the noise from the hallways. More...
Was here for business the past month of June. An awesome hotel with an awesome location. The hotel is right on the water and you can hear the ocean waves from your room (assuming you on that side.) The restaurants and workout area are very nice as well. Will revisit for sure. More...
Celebrated a wedding there. place is breath taking and extremely well maintained. everything was perfect.
A three day conference can drag a little, but this location was great to break with. Right on the beach, set high, the view is amazing. Facilities, food and staff all first rate. The rooms were clean and well appointed, if a little tired. More...
I always come here to eat the Laguna Burrito and the Salmon toast from the breakfast menu. Dyann is amazing always taking care of you with a smile in her face! I highly recommend this spot.
Beautiful property with amazing views. Great family experience.
Excellent service overall and great staff
Great Spot, every detail is perfect!
Lovely place to relax and unwind. Great brunch options and love their outside lunch terrace area.
We thoroughly enjoyed staying here. Great service checking-in. We got an upgrade to a room with a fire pit overlooking the Pacific coast. It was somewhat private in that it was elevated from the walkway to the beach. ||||There were …Read more on TripAdvisor More...
Wonderful stay, although it was for work the property was so wonderful it did not feel like work at all
My wife and I travel a lot for both business and pleasure. We have now stayed at this hotel three times in the last year and can't wait to return. Frankly, we have found ourselves constructing reasons to return to this property. It is …Read more on TripAdvisor More...
Incredible view and overall amazing hotel
The R-C LN is simply the best. The staff are so warm and gracious, and the beach front location makes this resort exceptionally special. We dined at Raya and had a fabulous meal with perfect service. It doesn’t get better! More...
Best location...and ocean view...
This is an incredibly beautiful place. We really enjoyed our stay. The staff was wonderful and really made us feel well-taken care of. We will absolutely be back! …Read more on Marriott.com More...
Excellent accommodation in Dana point, wonderful staff.
My wife and I stayed for a three day business conference. Other than a few clouds in the sky, our trip was perfect. Bruce, Dale, and Colleen took wonderful care of my wife as I attended meetings. Felt like home! Thank you all!!
Start to finish I was blown away by the attention to detail, service, experiences of property amenities, and location. Not one thing to nit-pick about at all. The best birthday weekend I’ve ever had all thanks to The Ritz Carlton Laguna Nigel and their incredible staff. More...
Beautiful facility and a wonderful location. Top notch personnel add to the experience. Food/restaurants are great and the Laguna setting offers many attractions for walking/hiking/shopping driving tours and various recreation. Can’t say enough good things about this place. More...
It was my first time staying at a Ritz property, and they have already earned my business again. What a wonderful experience! Exceeded all expectations. They hooked me up with all kinds of upgrades, and the property is immaculate. More...
I'd highly recommend the Ritz-Carlton Dana Point for personal or business stay. The Hotel and grounds are beautiful and the staff was accommodating and helpful.
You won’t be disappointed, you won’t want to leave!!
My family and I had a great stay at the Ritz. We stayed four nights with a two year old and 10 month old. The resort was family friendly with lots of kids running around. The pool and beach were filled with families which made it fun. We …Read more on Marriott.com More...
Emwiz Media Holdings
What can I say about the most ideal location in such a picturesque city? It's heavenly here
Excellent stay. It was a very enjoyable Fourth of July weekend
Truly a once in a lifetime experience! Amazing ocean views, incredible in-room fire features with s’mores kit! Service is great, terrific restaurant and bar options, surf competitions out the front door. Business or pleasure - perfect! I’ll be back. More...
We spent 4 days at the resort for a wedding. The food, accommodations, and service were EXCEPTIONAL!!! We had such a great time! We highly recommend the Ritz-Carlton Laguna Niguel! More...
We decided to stay at the Ritz for our first family vacation. We have two daughters, one 2 years old and the other 10 months old. ||||Upon arrival the valet personnel greeted us and helped us with our luggage quickly. We arrived a couple of …Read more on TripAdvisor More...
We ended up choosing the Ritz for a weekend getaway. We were greeted by Melissa from the front desk. She was so kind and helpful that it really set us off on a good foot for the rest of our stay. We knew we had someone at the front who was …Read more on Marriott.com More...
Very good and helpful staff.
With all my travels around the world, the Ritz-Carlton Laguna Niguel continues to be my favorite. Upon check-in Megan recognized my status and politely asked me about our stay. By the time our room was ready, Megan and her colleague had …Read more on Marriott.com More...
Although a little oddly laid-out, it's a very good hotel, some of the views are just wonderful. The food was good, but not really *fantastic*, the way you'd want food at those prices to be. I ended up going off campus to eat, and had some …Read more on TripAdvisor More...
My husband and I both extensively travel domestically and internationally. I have stayed at this property on many occasions and it is perhaps my favorite hotel in the world. The staff is always incredibly attentive. The view is incredible. It’s beautiful and relaxing. Expensive but incredible. More...
Great stay. Amazing staff. Food was ok and very expensive.
Terrific hotel great staff great food great location
Reviews here are harsh. This place is astounding. Two robes, slippers, free waterbottles, toms of products in bathroom, free sunscreen, friendly bellmen and valets. No I won't be spending much at the restaurants since we have three dinners provided via our conference and we like to explore neighborhoods when we travel.Beach is epicly beautiful and packed on Sunday afternoon.We did bot bring children. The larger Dana Pool is FULL of kids and floaties and pool service. Our little Monarch Pool is quiet and serene with a koi pond. Trey ceilings, marble bath, not sure who leaves negative reviews but assume people with ten times the money to spend! grateful! More...
Ritz-Carlton staff made this stay enjoyable! From the time I drove up to the time we left. Good people make a good experience! Great views of the ocean and nice pools. Food was good!Only complaint, was the decks surrounding the pools need to be cleaned and you could tell this was a missed issue! I know it was a busy weekend, but if you want 5-stars don't miss little details! More...
This fun little coffee shop is super accommodating and an easy spot to stop with my kiddo. He had an open-faced peanut butter and banana sandwich with honey and coconut. His sandwich was so good, he talked about it quite a bit.They can make the wraps into gluten free sandwiches and are very helpful in trying to keep you from becoming sick. I enjoyed their coffee drinks and their juices. On my husband's recommendation-avoid the burrito. I'd also avoid the sweet potato hash plate. While pretty, both lacked flavor. The hash was also in a weird bowl that just didn't work for it. My husband had the steak and eggs, they were fine, but also commented that the bowl made it difficult to eat. More...
We've throughly enjoyed our stay. The rooms are beautiful and so comfortable. Our ocean view was incredible.They're super accommodating to the gluten free eater. They don't carry gluten free bread at the pool, but when we asked for the turkey club wrap to be made into a gf sandwich they sent a runner to another kitchen to get the bread. The sandwich was legit the best gf club sandwich that I have ever had. Their cob salad is also great!Leslie in the front lobby is the most amazing person! She greeted us and told us to wait around the corner for her and then came with a huge treasure chest! It was filled with toys! My three-year-old didn't realize that he could pick out a toy. But when she asked what toys he liked he said cars. So she made him a fantastic gift basket. He was thrilled! Then she came to our room with three toy cars! He could not believe it! He didn't even want to leave the room after that because he wanted to play with his cars. He spent the rest of his stay carrying his cars around the resort. This entirely made his stay.This is an excellent resort for families. They're super accommodating with food allergies and restrictions. They have beach butlers to help you get your Littles set up on the beach safely. They take the entire hassle out of beach visits. Forget your sunscreen or sunglasses? They've got everything for you.The service is really top notch and I cannot wait to visit again. More...
It was our first stay at a Ritz, and it was phenomenal. The service is unbelievable and the location is unreal. Easy access to public beaches, get food and restaurants. Views everywhere. We had an anniversary we won't forget More...
To be completely honest, there were a few problems with our stay. The staff was always courteous and top notch, but I think the weekend we were there they were understaffed and overwhelmed. I was very disappointed with our stay but after speaking to the manager, Natalie Jasmine, she really went above and beyond to rectify everything in a more than satisfactory manner. That's the type of service and care I appreciate, respect, and expect from the Ritz. Thank you Natalie, and the rest of the Ritz staff! More...
A truly amazing property with exceptional service, food and amenities. Grace Lee at the front desk is simply a wonderful example of someone who demonstrates superior customer service. We have had an incredibly stay and look forward to returning again soon! More...
What a truly epic experience my wife and I had here for our 20th wedding anniversary. From the second we stepped out of our car to the moment we left we felt like A-list celebrities. We received an e-mail a few days before check-in from Nasime in guest relations asking what our visit was for and if we needed anything. I just mentioned it was our 20th. Nasime went above and beyond to make this the perfect vacation for us.To start we arrive at valet and I hand over my keys. They tell me to leave my luggage and it'll be brought to my room. We walk in the beautiful lobby to find a line for check-in. Somebody walks up to us asking if we're Mr. and Mrs. D. After saying yes we're old "Oh, you don't wait in lines, follow me. Happy anniversary, here, drink some champagne while we check you in". Wow, WTF?! People are looking at us wonder what the heck is going on. After being checked in away from the suckers in line he escorts us to our room. In our room is a GIANT 20th anniversary balloon, red heart balloons, and a LOVE balloon. Also a gift bag with baseball hats, bath bomb, and hand written note. Few minutes later a knock at the door and we're given enormous chocolate covered strawberries.So far so good and we only just arrived! I booked the ocean view room with private balcony. Gorgeous perfect view of the ocean with nice sized balcony. Room was also large with dual vanity, large tub/shower with tons of water pressure, and separate room for toilet. Bed was decent but a bit squishy for my taste.Every inch of this property is beautiful. Easy access to miles of trails up and down the coast. Just be warned, it's STEEP. Luckily you're at the Ritz so if you want they'll shuttle you down to the beach and set up your chairs and umbrellas for you. I though just went for a walk while panting hard from being so out of shape. All around the grounds are chairs to sit at to enjoy the view. There's even a giant fire pit.First night we dined at enoSteak which had to be not only the most expensive meal I've ever had but the most delicious meal. Truly amazing experience which I'll write separate about. We ate at Raya the next day for Sunday brunch, Sunday dinner, and Monday breakfast. Also excellent and I'll write separate out them. Every single meal was 5 star perfect in both service and food. Only negative experience was at their outdoor bar 180blu. Ridiculously priced disgusting cocktails with zero inspiration. The cocktails at the Ritz need a serious improvement. A $20 drink shouldn't taste like 100% grapefruit juice with bottom shelf liquor.When checking out you can just do it through the TV and then text the valet and your car will be waiting. When leaving Nasime somehow got flagged that we were on our way out and she met us in person and thanked us for our stay. When leaving we found another gift waiting for us in our car, a journal and a keychain. I was also given a card for free valet, 15% off restaurants, and 15% off the gift shop. I'll definitely be back to eat!Seriously, if you have a special occasion check this place out. Even if you just eat at a restaurant and walk around the grounds you're in for a treat. I thought it was going to be a stuffy overpriced hotel but honestly even though it was 100% capacity they made us feel like we were the only guests the entire visit. Was worth every penny even though it was a whole lot of pennies! Thank you Nasime for making it such a great experience! More...
Beautiful place to have an event at first the Boys and Girls Club
Beautiful viewes, great service!
Everything here is jaw dropping. The views from the room, scenic points, restaurant, everywhere. I love Laguna. Definitely one of the most beautiful places I've seen in the world and most beautiful in the country.
This hotel and staff are some of the finest we've ever experienced. From the moment we arrived to to our departure we were treated like the most important people on the planet. Thank you for making our special occasion the absolute best! We will be back! More...
I took my wife here for our 14 year anniversary. We have stayed at a Ritz-Carlton before and like to stay for special occasions. We booked through Amex Platinum Fine Hotels. This was supposed to give us some additional perks. We …Read more on TripAdvisor More...
The absolute most beautiful hotel in Laguna Beach. The prettiest views of the beach. Watch whales and surfers off the terrace. The property grounds are gorgeous.
Nothing disapoints at a luxurious hotel on Pacific Coast Highway.Here you receive nothing but the highest ratings of service excellence and quality of food, etc. at the Ritz Carlton. The main reason why I keep coming back.From the scenic views to our comfortable room, nothing less or short of a phenomenal experience! More...
A beautiful, luxurious hotel. The lobby is beautiful, with groups of fresh flowers, including roses, that are breathtaking. The rooms are elegant and spacious, and the bathrooms are marbled, with two sinks. I had an ocean front room, with …MoreA beautiful, luxurious hotel. The lobby is beautiful, with groups of fresh flowers, including roses, that are breathtaking. The rooms are elegant and spacious, and the bathrooms are marbled, with two sinks. I had an ocean front room, with an outdoor, gas-lit fire pit. Sitting outside at night, listening to the waves crash, and enjoying the fire with a glass of fine Cabernet Sauvignon is heaven on Earth. The staff is courteous and helpful, with efficient but not overbearing service. The grounds are immaculately maintained. I have stayed at this Ritz-Carlton several times, and the experience is always luxurious, rich, and completely enjoyable. More...
Beautiful hotel...Great art and flowers around the entire hotel. The catered lunch was lovely.
This is true elegance and the Ritz never dissapoints. I have been to the Ritz in Marina Del Rey, San Francisco and this one. This location has a similar feel to the French Riviera, there is just something about it that is very exclusive. I …MoreThis is true elegance and the Ritz never dissapoints. I have been to the Ritz in Marina Del Rey, San Francisco and this one. This location has a similar feel to the French Riviera, there is just something about it that is very exclusive. I especially liked the beautiful flower display that lavishly greet you when you first enter the lobby and that gracefully drape the hall ways as you go into the dining areas. Very very Lovely. One Last thing to note, if you are at Agate Beach, Pirates Beach, One Thousand Step beach or anywhere along PCH you can catch the Free Trolley on PCH and it drops you off at the Ritz and brings you back. It runs daily. Check the picture of the posted times. I took it during this trip, and the inside of the trolley is all beautiful wood work. I think you'll enjoy the experience. More...
Overall good, my room location was noisy and long check out lines!
Staff is excellent food was very good everyone was nice. Beautiful facility.
Everything you would expect from the Ritz
This was a business trip and everything about it was impeccable. The property is gorgeous. It's a bit of a hike to the beach but the hotel offers trips up and down the hill if needed. The aura is calm and the staff amazing. I can't rate it highly enough More...
Bel hotel, esclusivo, caro, bella vista al mare e bel mobiliario
We stayed for business reasons and had the opportunity to stay for leisure too. The hotel, the rooms, the services were perfect. Everyone takes care of everything. I would even recommend this hotel, although on the high-end side, for families. More...
Bruce Beauchamp Beauchamp
Top luxurious beachfront resort with amazing views and decor inside. All staff I encountered here were all very nice, making me wonder how they recruit and hire these people where none of the other hotels I have been to recently are able …MoreTop luxurious beachfront resort with amazing views and decor inside. All staff I encountered here were all very nice, making me wonder how they recruit and hire these people where none of the other hotels I have been to recently are able to do that. As a Titanium member, I was upgraded to am executive suite with a garden view that is very spacious and comfortable. I paid for an upgrade to the Club Level and enjoyed the food and wine presentations throughout the day. More...
Excellent service and experience. I went into this location with my gf while we were visiting SoCal. As soon as we arrived at the front valet, I let them know we were weren’t guests but came for dining and they treated us as though we were …MoreExcellent service and experience. I went into this location with my gf while we were visiting SoCal. As soon as we arrived at the front valet, I let them know we were weren’t guests but came for dining and they treated us as though we were and gave us same valet and treatment. Once we were sat the staff was extremely professional, but still down to earth and personable. Dean was our server and was extremely attentive and made incredible recommendations. I let him know that the reason I had brought my girl there was because I had an awesome experience in Cayman Islands and wanted her to taste their amazing Pina Colada. Dean brought over our first round and he had come back to ask how it was. I let him know it didn’t exactly match the soft served style and ingredients that I had in Cayman but was still extremely good. With little reaction aside from a smile he walked away. About 20 minutes later came back and let me know they had called the Cayman Islands location and got the exact ingredients they use over there at their tiki bar brought me another one on the house. THEN the manager stopped by and asked how it was and brought over a ritz note sheet with all the ingredients written down so that I could make it at home. They were awesome and I can honestly say they topped every restaurant experience in thoughtfulness and service I’ve had. This was about two weeks ago and felt it would be wrong to not leave a full description of the service and experience. Thanks Dean! And tell your manager awesome job and thank you as well. More...
Nice hotel and nice location by the sea
About $200 bucks a night but you get what you pay for,right?! A little stiff necked for famillies however, the rooms are fantastic. Carefull if you keep the supplied bathrobes they will charge you about $30 laguna itself is charming almost European in places. Beautifull! More...
The hotel sits right on the ocean and a beautiful property. Most of the personnel were friendly and helpful and made the visit a very nice one. One should be cautioned that this is a very pricey property with a $50 per day parking fee and …Read more on TripAdvisor More...
I like the people at the Ritz. They are well trained and always provide excellent service. The rooms, however, need another update. It feels a little old and dated, but we knew this when we booked and did so anyway. Might give something else a try next time. More...
I stayed in all the Ritz Carlton properties CA (during same week!)& this gem is the Best of all in every aspect. Every Ritz Carlton property in the world claims to be the best. …Read more on Marriott.com
Simply put, The Ritz Carlton, Laguna Niguel is a jewel and should be #1 on your list of SoCal luxury hotels. Gorgeous setting overlooking the ocean surrounded by the beauty of Dana Point. The amazing staff makes any stay extraordinary. …Read more on Marriott.com More...
Service was beyond expectations, resort is gorgeous.
Probably the best customer service I’ve ever received from the hotel. Grace at the front desk was more than accommodating to me. It was my birthday and she did everything she could to make me happy and to give me the best birthday I’ve ever …MoreProbably the best customer service I’ve ever received from the hotel. Grace at the front desk was more than accommodating to me. It was my birthday and she did everything she could to make me happy and to give me the best birthday I’ve ever had. I am forever grateful for her. She is a huge asset to this hotel and the Ritz Carlton should be grateful and thankful do you have her as an employee. And let me not forget to mention John the best bellman ever he was so amazing and so sweet and did everything he could to make our stay the best it could be. More...
Staying at this hotel was on my bucket list simply because of the location and views. I would’ve paid $1000 for the one night I did stay just to sleep in a hammock at 180blu, as long as bottomless chef’s grilled cheese sandwiches were included. What a view!
The location was excellent, the room and dinning experience was very good. I have had a very nice stay and I'd recommend the hotel without reservation.
The staff made me feel like family !
Excellent place to stay, work and rest.
“Putting on the Ritz!” Highly recommended for those who need a break from having to do everything themselves! Every aspect that I encountered was extravagant!
The ocean view of the room on its own made it a great experience. The quality of beds however, not so much the case. Part of the bed when you laid on it felt uneven. I didn’t have the best of sleep that evening. Overall, the resort has amazing views of the ocean and that on its own makes up for everything. More...
The views in OC
Enjoyed 3 days at the hotel. Except for the check in, the rest of the stay was fine.
The experience at this property is phenomenal from start to finish.
Come on. Whats not to like? Top notch staff. Great ambiance. Beautiful location.
The location of the hotel is phenomenal. Beautiful. The rooms are above average but certainly not worth the price in my opinion. The …Read more on Marriott.com
the Ritz in Laguna is definitely the place to visit in the area...world class in every department.
A great high end place to have a work event. Views and atmosphere are incredible. Lobby and resteraunt are impressive. Hallways and rooms could use an update here and there but I'd recommend it for a weekend getaway for sure.
Raya is fantastic! Call ahead for reservations, try 7-7:30pm for a beautiful sunset view.
Very easy to see celebrities there
We've been here a few times and it's always a great experience. Beach on one side pool on the other a nice getaway without going very far. The Ritz-Carlton service is unparalleled IMHO More...
The hotel is beautiful and the views outside are outstanding. Food is pretty highly priced. Staff is friendly and helpful. Valet is great and hard working!
Beautiful setting. Great service. Just a very beautiful place.
Stayed at this hotel for a conference. The hotel is gorgeous, from the lobby to rooms. The staff was very friendly, attentive and helpful. Views are incredible, especially from bar on property 180blu, the best place to watch the sunset. …Read more on TripAdvisor More...
Was at the Ritz at Laguna for the second time at the beginning of May. It was as I remembered a beautiful place and I feel very lucky to have stayed there not once but twice. Location is just beautiful. The service and food also wonderful! …Read more on TripAdvisor More...
Our Mother's day weekend far exceeded our expectations! The Ritz-Carlton Laguna Niguel was beautiful, the views and accommodations were 5 star worthy. We compared this property and stay to that of many Hawaii vacations (at 5 star …Read more on Marriott.com More...
A wonderful place on California’s coast
Enjoyed my stay at the Ritz. The hotel really impressed me with the views and splendor of the decor in the hotel. Only issue was that it was cold outside and the hotel didn't properly have the temperature adjusted inside for the conference venues based off the outdoor temperature. It was cold!
Probably the best customer service I've ever received from the hotel. Grace at the front desk was more than accommodating to me. It was my birthday and she did everything she could to make me happy and to give me the best birthday I've ever had. I am forever grateful for her. She is a huge asset to this hotel and the Ritz Carlton should be grateful and thankful do you have her as an employee. And let me not forget to mention John the best bellman ever he was so amazing and so sweet and did everything he could to make our stay the best it could be. More...
Love this Ritz-Carlton!! This is our third time coming here & they never disappoint. Great guest services & the rooms are wonderful. This year we came for our wedding anniversary. We ordered room service & RJ brought up our order. He asked us how our stay was so far & we told him wonderful. We mentioned it was our 27 year wedding anniversary. After we were finished eating, RJ returned with a tray of champagne, chocolate dipped strawberries, & roses. He also gave us a sweet card. This was above & beyond. He was so sincere & sweet. This was the Best Anniversary Ever!!! We definitely will be returning. Thank you Ritz-Carlton!!! More...
Cute market for grab and go food or drinks!I ordered the English Muffin breakfast sandwich with no bacon. It came out in ~10 minutes and was nice and warm and super filling. Great service, and lots of seating to get work done near outlets against the wall if needed. More...
Me and my husband traveled here for our 15th proposal anniversary and was the best top-notch hotel I ever stayed at!! It was true luxury and was very clean! The crew members were very kind and sweet and the scenery was so beautiful. Would come here again. More...
Good Food & Excellent Service. The Atmosphere was also okay...Went there a few times to celebrate a Birthday and or Anniversary etc. Everyone was very polite and resectful so I appreciated the environment. More...
Unreal location and scenery. Perched on the cliff above the Pacific Ocean. The most serene and beautiful place for a wedding or a drink at the bar. Nothing else compares to this legendary establishment. Easily one of my favorite hotels in the whole world. More...
As I sit in our room after a lovely day on property I am compelled to write this review. From the moment we arrived we were greeted with birthday champagne. Then made it to our room where there were birthday balloons and a gift from the hotel. We left to enjoy the pool and when we returned there was a birthday cake and card. These surprise and delights are what five star hotels are all about. I'm having the best time and will definitely be back for future stays! Thank you Ritz Carlton and our Concierge Aileen for making it memorable More...
Lisa Valdez Ortiz
Always a great time at outside bar too!❤️
Two of my girlfriends and I decided to make a trip to that neck of the woods (or should I say "that neck of the ocean"). My friends scheduled massages for the 3 of us and then we dined at the hotels restaurant immediately afterwards. We all agreed that the massages were some of the best we had experienced. We left feeling like the staff went out of their way to make our visit a memorable one. I must add that the food at the restaurant was amazing. We shared dishes (family style) and everything was cooked to perfection. More...
Donna Barnes Newsom
rooms opened up to the beach! sunsets were magical
Hermoso y muuuy buen servicio por algo es tan antiguo
Beautiful property with outstanding service and spectacular views
This hotel has immaculate and beautiful grounds. The club level lounge service and offerings are above par in every way and make a huge difference given the price you're paying to stay here. Appreciate the gratis yoga class and the setup …Read more on Marriott.com More...
Let the picture speak for itself, since a picture is worth a thousand wordsBut nevertheless you have to bring that special someone to dine at the Raya, and just enjoy a fancy and tasteful dinner and of course an amazing and beautiful sunset.
Por su buen clima y por el turismo
I was there to work but it us a fabulous place and the staff is outstanding.
The setting service and feel of the hotel was excellent. Special shout out to our server Erin...