the maids

I've been satisfied with the service I have received, both from the cleaners themselves, and from Josh when I have interacted with him (he always willingly worked with my requests and make things happen. .  I got a new crew yesterday (The other crew was great also), and I happened to be home.  They were friendly, hardworking, took initiative to make sure that I was pleased with the work. More...

Reviewed on Yelp

Thank you so so much to the maids who came to my home today to clean up for me!! Our building hired horrible, inexperienced people to repaint and repave our lanai and sidewalks. Basically all the debris flew into my home and ruined everything!!! They sent me the maids to clean my house and I am so thankful for Carla and her team! They were all so efficiently and friendly!!! I will definitely keep them in mind for future services. Mahalo! More...

Reviewed on Yelp

We were moving out of our apartment in downtown and need to have it cleaned to return to the landlord. They came in and did a great job especially in the kitchen, restroom, and refrigerator while I believe we cleaned only once prior. I couldn't be more happy with the response from the office as well as the team of four ladies that did an excellent job! Definitely going to be using The Maids of Honolulu for future cleaning in our house. More...

Reviewed on Yelp

Great service and response time. I would recommend them.

Reviewed on Facebook

When our regular housekeeper became ill, we needed reliable service until she recovered.  Our neighbor had used The Maids and was satisfied.  Josh promptly answered the phone and answered all my many questions thoroughly.  He confirmed the cost over the phone so I knew what to expect. He also called to re-confirm the cleaning. after a quick walk through of the house with the supervisor they got to work The ladies who came work hard.  .They were always very pleasant and spoke in gentle voices. They did a great job.  the house was SO clean when they were done.  I called Josh and scheduled 2 more visits. When ever I have an emergency, I know who to call! More...

Reviewed on Yelp

I've been using The Maids for a couple of years.  When I asked my husband if he could please help me clean up some more, he suggested I hire a cleaning service.  I was totally aghast--I HATE it when people touch my stuff!  Ahh!Well, fast forward a couple years later and I look forward to every other week, when they come to help clean.  With two young kids, it's exactly the help I need.  My team has been cleaning my home for most of the duration and they seem to understand me.  I have specific instructions (don't empty that trash can, use these bags, don't fix my bed, but please be thorough with the floors) and I'm super picky, but we're at this point now where I am pretty happy every time they leave.  Every once in a while, my team will switch out a team member and I'm not AS happy, but I get they have logistic concerns.  Every once in a while, I'll get a completely different team and I am usually pretty annoyed--the service isn't cheap and while the new team does adequate, they don't understand my eccentricities and priorities and I usually spend the next couple of days trying to find things or noticing stuff I asked them not to do done or stuff I asked them to do not done.But, when it's my team and they're doing their roles in a certain way (I think they mix things up sometimes, but I love it when a certain person does the vacuuming cause she's SO THOROUGH, and another do the kitchen cause she takes good care of my kitchen, and the other does the dusting cause she's very attentive and I am finally understanding where to find the stuff she moved lol, and the last team member does the bathroom), this perfect combo leaves me so happy!  Even when it's not perfect, the service is still very helpful.  They keep me sane. More...

Reviewed on Yelp

I have used The Maids for fifteen years.  No matter who they send I have found the crew members to be nice people, very dedicated and attentive to detail.  They come in like a well rehearsed cleaning SWAT team with each knowing exactly what they need to do.  They work very hard and must be exhausted by the end of their day given the effort they put into their tasks.  I have always felt they were a good value for the money, too.They are also flexible.  Our house is located on a steep slope.  One day about four years ago they arrived just as a huge downpour had caused rain water runoff to start flowing under the house and through the back wall of the lower part of the house. The water had already pooled onto a utility room floor and pantry floor and was mere millimeters away from overflowing onto the kitchen floor.  Without a moments hesitation, the entire team of The Maids threw themselves at the task with heroic effort, using the entire household supply of towels and buckets that I gave them, while I went outside to find a way to divert the flood waters.  They succeeded in holding the line on the water level while I found a way to divert the flooding outside.  After I succeeded in rerouting the path of water coming down the slope outside they even got the flooded areas in the house dried out and back to normal.  Without them I know we would have lost our entire kitchen floor and it is made of rare old wood we could not have replaced.  I felt like angels had arrived in the nick of time.  Thank you, The Maids! More...

Reviewed on Yelp

I thought you guys were great! Everyone picking up the phone was nice and the maids were all so nice. They were also.m very thorough cleaners and did everything wonderfully and fast too. And at a reasonable price. I will definitely be calling you again! Thank you! More...

Reviewed on Yelp

I've had The Maids cleaning for me on a bi-weekly basis since December 10, 2012 and am very satisfied with the service:  the workers are quick, professional and very pleasant.  This is the first time I have used a cleaning service although I have had independent contractors working for me for the past 35 years, and I find this a refreshing change. More...

Reviewed on Yelp