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About

The Gas Connection is a full service gas contractor serving residential customers.

Our specialty is the installation of natural gas lines throughout Colorado. We are experienced with both low and high pressure gas lines, both in-ground and above.

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Reviews (1130)

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V
4 January 2020

Justin and Joe installed two gas lines for fireplaces. They were informative, efficient, and very easy to work with. They paid attention to details like posting the permit and closing gates and doors to keep my dogs in. Their clean up was great. I highly recommend them and their company. More...

R
3 January 2020

Doug, our technician, did a fantastic job. He arrived on time, was courteous and professional; and did a great job servicing our gas fireplace. Doug cleaned up when he was done. More importantly, he laughed at my silly stories and was friendly. Thanks Doug! More...

E
30 December 2019

Tom was very professional and very knowledgeable about the equipment that he serviced for us. He was so courteous and clean. The area around his workspace was immaculate after he left and he also thoroughly cleaned the fireplace he worked on. We are very pleased with the whole experience! We would request to have Tom again. More...

D
28 December 2019

Worked to install a gas line, helpful, and respectful. Would use this Company again.

L
26 December 2019

Easy to work with, professional, reliable and kind- a solid combination!

R
26 December 2019

Aaron and Miguel installed my new gas line(s) for fireplace and grill. They were on time and worked quietly and efficiently. During the walk through I could see the attention to detail and was very pleased. Both young men were very pleasant and was happy to have had The Gas Connection provide this service! Thank you Aaron and Miguel! More...

J
24 December 2019

ON TIME! Professional, courteous, knowledgeable, and friendly. Definitely will hire again and certainly recommend to friends and family. Thank you!

A
24 December 2019

Tom arrived early and quickly showed that he was an expert in the workings of my unit. He solved the problem in less than hour and kept me informed throughout the process. e offered several tips on maintenance and safety as well. More...

J
24 December 2019

Fair prices, staff and service people were helpful and professional.

S
24 December 2019

Tom was super friendly and helpful. He fixed my fireplace even after getting stuck in the snow on the way up! Great service. Highly recommend.

J
23 December 2019

Justin did a great job,on time very clean installation. Very professional , knowledgeable. Highly recommend.

J
23 December 2019

Staff was very helpful in providing a quote over the phone. Service people were on time, courteous, and thorough in reviewing the project. Prices were fair, and I would definitely use this company again! More...

E
17 December 2019

The work done by Gas Connection was excellent. Joe M. was very knowledgeable and personable. His work was impeccable!

D
17 December 2019

Great to have Doug in our home recently. We thought there would be a major problem/expense with our fireplace and it only required a good cleaning. He was efficient, thorough and didn't mind answering questions and explaining things. We'll be sure to ask for him next time we need a service. More...

L
17 December 2019

Doug at The Gas Connection has been servicing my fireplace since we moved into our house 7 years ago. Always so professional and friendly. He comes in, immediately takes off his shoes and goes to work. He explains everything so clearly, even a person like me who only knows to turn the fireplace on, can understand. More...

C
17 December 2019

We have used these guys twice now to service and fix our fireplaces. Doug Londen is your guy! He is extremely professional and helpful. He's very knowledgeable in the field and can answer any questions you might have. I highly suggest Doug and the gas connection! More...

P
17 December 2019

Collin and Chris made dealing with our gas leak easy! Their identification of the leak was quick with just one clean cut to the drywall. They provided a solution to what I considered a challenging job; they were professional, informative, and maintained a clean job site; they responded immediately to make sure our leak was addressed; and Collin and Chris did a heck of a lot of good work for the price. I would absolutely recommend The Gas Connection. More...

J
17 December 2019

Collin Hargett and Chris Newman installed a new gas line today to my basement fireplace. Their service was top notch with very friendly attitudes. The were neat and tidy, and drilled a 6' hole at an angle through my fireplace with great precision. I could not be more impressed and satisfied with their work!! More...

C
17 December 2019

We had Doug L. from The Gas Connection out to service our gas fireplace and it was really nice having a technician who was knowledgeable, professional and pleasant. We hadn't had the fireplace serviced in 15 years but Doug got it running quickly and put it into top shape. More...

R
17 December 2019

Doug L. was friendly, efficient, and informative when working on our fireplace. I wouldn't hesitate to call him for another project in the future! Thanks Doug!

C
17 December 2019

Doug was prompt, careful and efficient when he came to service my fireplaces. He ensured there were no leaks or problems, cleaned up the fireplaces and was done in an hour.

B
17 December 2019

Tom, the tech, was punctual, focused, neat, and, thorough. Bottom line - he is a professional that I hope comes back the next time I have our 2 gas fireplaces serviced or gas stove if needed.

E
17 December 2019

My husband said it was the best service he has ever received ever. I believe he said it was almost pleasant to have something broken. The scheduling, booking and communication was on point. Everyone I spoke to was so happy and helpful and their process was seamless. We have them booked for another service and I’m totally confident it will be as awesome. More...

D
17 December 2019

Great experience. Andy and Chris were excellent and very knowledgeable!

K
16 December 2019

Great experience - we needed a gas line for a new gas stove. Professional, kind and fast!

T
11 December 2019

Joe and Eugene at the Gas Connection did an expert job! Very satisfied indeed! Terry Maker

B
10 December 2019

Doug did a great job with fixing and servicing my gas fireplace. He was very informative and very personable. I am very happy with his work and The Gas Connection.

M
10 December 2019

Doug did an excellent job on our two gas fireplaces (both of which were not working due to extended non-use). Not only was he thorough, he explained what he was doing along the way so I could learn how the systems operated. He also took the time to replace a faulty switch on one of the units so we could use it immediately. He was pleasant and courteous - we will definitely use Gas Connection again! More...

S
10 December 2019

Installed a gas line for a gas fireplace insert. Very professional and knowledgeable. Peace of mind having a company like The Gas Connection provide this service. Price quoted was accurate and very reasonable. Cleaned up after he was done. Fireplace insert was installed and everything worked perfectly. More...

J
10 December 2019

Tom Ray provides excellent service.

A
10 December 2019

Everyone was really responsive & great!! Thank you for a nice experience!!

J
10 December 2019

Chris and Andy extended an existing gas line for the installation of a gas fireplace insert. They did an excellent job! Very neat and tidy, good communication and good to work with. I would definitely call them again for any gas work. More...

D
10 December 2019

Tom serviced our fireplace today. He was personable, knowledgeable and efficient. We appreciate his service.

R
9 December 2019

We had a gas line installed since we planned to purchase a gas stove for our long overdue kitchen remodel. When the gas stove was finally delivered the gas line needed to be moved slightly and they came out a second time, at their cost. They were extremely professional and knowledgeable! They explained what they were doing in layman's terms, which was appreciated. After reading some other reviews re: they also clean gas fireplaces I will call them for that as well. More...

E
5 December 2019

Tom from Gas Connection came to my home yesterday to fix my gas fireplace. He showed up early, fixed the problem, and made some made minor adjustments to make my fireplace fantastic.

S
4 December 2019

Efficient and courteous team. Thank you for a great job!

M
3 December 2019

We had a blizzard preventing Doug from coming on his scheduled day to do service and maintenance on two of our gas fireplaces. He came the day after Thanksgiving on his day off to take care of us. He was professional, a wealth of knowledge and trustworthy. He talked us through what we needed to do moving forward. I would use him again in a heartbeat, and will have him back out to complete the work once we secure the parts he helped me find. Such a breath of fresh air finding a hardworking, dependable and trustworthy expert in the industry. We are thankful to have found Doug!! More...

L
3 December 2019

Doug L. Was efficient, bright, knowledgeable and a kind person. Thank you for his service.

M
30 November 2019

Very professional, helpful and capable. I've used Gas Connection and Doug Londen (their gas insert tech) for more than 10 years and I've always appreciated their service.

M
30 November 2019

I am a new homeowner, and Doug was so helpful on his first visit to my home. He was professional, friendly, and took the time to answer all of my questions and show me how to work my fireplace. I would absolutely recommend this company. More...

G
30 November 2019

Really good job in a difficult gas line to fireplace installation. Polite professional and obviously knowledgeable. Conscientious about their surroundings, taking off shoes, etc. Would use again in a heartbeat.

J
30 November 2019

Justin was great. The communication was great and the work was done on time. Everything looks good.

J
30 November 2019

Doug L. arrived on time and was very friendly as he worked on our 3 gas fireplaces. He answered all my questions and explained the cleaning process to me as he went along. The work took about 2 hours, and now we are able to use our lovely, clean fireplaces. The Gas Connection is reasonably priced as well. More...

M
30 November 2019

Doug was very nice and professional. He gave good tips for maintaining my fireplace.

M
30 November 2019

Doug Londen was great to work with. Very personable and friendly. Answered all my questions. He left a Very clean workspace in my house. Very professional! I hope he works on my stove for my annual cleaning. More...

C
30 November 2019

Tom came out to turn on the pilot light in the gas fireplace at our rental. He was super nice and knowledgeable, he noticed that it was a unique type of fireplace (its actually a ventless gas space heater) and made sure to call around to confirm that it was working properly. He also double checked the wall switch connection and gave us tips for gas safety. More...

M
30 November 2019

Awesome firm and employees! Great follow-up to an inquiry, and scheduling. Jason and Chris called first to see if they could come a little early, did a great job beyond expectations, came in under their expected quote, cleaned up after themselves, and were friendly and professional. Great expertise shown!

O
30 November 2019

Aaron and Jazper came to my home to install a gas line for our fireplace and delivered impeccable customer service! They were courteous, professional and left our home spotless. I highly recommend this company for anyone looking to convert their word burning fireplace into gas! More...

S
30 November 2019

AWESOME! I can't say enough about Tom. He was fantastic and my husband and I even learned things from him. Very professional, curteous and knowledgeable. Again, can't say enough.

K
30 November 2019

Doug was great! He patiently explained our remote and did not judge our negligent service schedule. He was on time, finished quickly, and our fireplace looks like new.

C
30 November 2019

Joe and his team were able to replace the gas lines in my home and then expand my service all in a day. I was very happy and pleased.

S
30 November 2019

Doug Londen from The Gas Connection provided excellent service recently when he fixed and serviced our gas fireplace. He was professional, knowledgeable, on time, and did a good job explaining what was wrong with our fireplace, and how to avoid the same issues in the future.

D
30 November 2019

Aaron & Jazper did a great job!

T
30 November 2019

Tom came and serviced my gas fireplace. Everything went very smoothly from the moment I called to request service to the end of the service call. Tom was very professional and efficient. I would highly recommend The Gas Connection for your gas fireplace needs. More...

J
30 November 2019

Everyone with The Gas Connection did a fantastic job, customer-focused and safety-focused, from our initial phone call through installation and even a follow-up visit to assist after a third party caused a related problem (and where they responded immediately (getting a crew to us in under 30 minutes) to our sudden request for emergency help, isolating and identifying a bad part that had been installed by the third party, protecting us from a dangerous gas leak occurring due to that part, and not even charging us for this additional visit). Work meticulous and professional. These are the people we will call for any gas-related work. This is what they do, all they do, and you can tell from the first interation that they have the whole process down and understand how to most successfully and efficiently run such a business. They have their niche in the industry and are deliveting great, consistent, reliable results. Our thanks to them. More...

A
30 November 2019

Best company in Colorado for all things natural gas.

M
30 November 2019

I have used The Gas Connection with my work projects in the past and they have been very professional and efficient. So when I wanted my house fireplace needed maintained I called first. Doug Londen (the field technician) came on time and knew the work that needed to be done. He also installed a blower in the fireplace I wanted. His work was done efficiently and clean. He also kept me in the loop as he cleaned and fixed the fireplace as he worked. He was friendly and professional. I have used them several times and the company has always be excellent. More...

S
30 November 2019

Doug arrived on time, with a smile on his face, to get the pilot going on my fireplace and evaluate a possible fan malfunction. He set to work right away. He did an exceptional job cleaning the fireplace, getting the pilot going, and identifying the problem with the fan. He talked about different options for ongoing maintenance for the fireplace with me, and was able to fix the fan issue that day. The prices were good and Doug's customer service was excellent! With his visit I made the decision to use The Gas Connection moving forward. More...

E
30 November 2019

The entire process was organized and communicated effectively. The work was perfect and the tech was extremely courteous and made sure the job was done right. He communicated everything to me! Highly recommend More...

M
30 November 2019

Aaron Smeltzer and his team went above and beyond to provide a stellar connection for our new generator. The attention to detail was superb, with everything professionally mounted and painted. Aaron took the time to brief me fully on the issues surrounding the meter, valving, testing and operational procedures, leaving no stone unturned. Wish I could say the same for all my other contractors! More...

M
30 November 2019

Tom did a really outstanding job with my regular gas fireplace service. He noticed an issue with the fireplace and put in extra effort to fix it in the middle of a very busy day for him. I've had The Gas Connection do other work for me in the past, and I highly recommend them. More...

M
23 November 2019

John Mofet was very professional and hard working. They worked into the night to get the job done. I would highly recommend John Mofet and his helper Miguel. They did an excellent job

L
23 November 2019

we have been having our gas fireplace serviced on a nearly yearly basis for nearly 30 years and during that time, have used 2 other services. Doug did by far the best cleaning and maintenance we've ever had and in spite of its age our fireplace is burning better than ever. In addition he was very pleasant to have in our home. We highly recommend him More...

T
22 November 2019

Tom Ray came and troubleshot cleaned our fireplace. He was on time, courteous and did a great job.

K
19 November 2019

Gas connection is a very prompt, thorough, and well-organized service. Staff coordinated well on the installation of my new fireplace.

L
12 November 2019

Doug Londen was absolutely wonderful! He worked with my schedule, was super friendly and incredibly helpful. I would recommend him and Gas Connection in a heartbeat!!

J
8 November 2019

Don was very organized and knowledgeable. The service was the installation of the gas supply line and vent system for our new fire place. Don was careful to explain what and why he was doing each step. A true professional. More...

T
6 November 2019

I will give a tip of the fedora to Doug from The Gas connection who cleaned and serviced our Mendota gas fireplace.He knows the workings of this brand and serviced it to bring it back to its high performance and beauty. During this time he explained what he was doing and what was needed to complete the job.On top of that, Doug is a down to earth,nice person. We will be using Doug and the The Gas connection. They are tops! More...

L
5 November 2019

My service call was for a safety inspection of a gas log fireplace unit that The Gas Connection installed in 1997. I was happy and amazed to find they were still in business! I had not used the unit in at least 5 years. The Field Rep was patient, honest, and thorough in cleaning and inspecting the unit even when it was the last appointment of his day. I also appreciate that he removed his shoes at my entryway and spread a large protective cover over the carpet in front of the fireplace. Additionally, he placed a call from his van when he arrived so I knew to expect him coming to the door. This kind of courtesy is unsurpassed. My only complaint is not being told by the scheduler that there was a 2 hour window for the appointment. I became concerned when the technician had not arrived after an hour of the appointment time and called the office. I was pleasantly reassured he was still on the way. Will look forward to calling them again in 3 years for the next check-up! More...

T
4 November 2019

John found the problem related to my gas fireplace quickly. Since it was related to another job last summer there was no charge for the work. Many thanks, Terri

P
31 October 2019

Excellent service. Helpful, friendly and efficient.

S
31 October 2019

Doug came to my house to help assess and fix one of my fireplaces. He was so nice, very efficient and gave me some good tips for the future. He installed a new remote, and all is working great. More...

F
31 October 2019

The Gas Connection reps (John and Jason) did a great job for me. They replaced an underground 1 1/4" PE pipe that had been broken for some time. They were fast, courteous and friendly. Having been in a trade myself I can tell you I like professionalism and affability in equal amounts. Excellent work. More...

A
31 October 2019

Joe and Miguel installed the gas lines for our new stove and backyard bbq expertly. Joe really really knows his stuff - he answered every question I had, even the unrelated questions about where to buy kitchen tiles!

G
31 October 2019

Just had a service by Doug London on my fireplace. He was on time, reliable, pleasant, efficient, and explained in understandable terms how some pieces on the fireplace work. I would give him a 5 out of 5, and highly recommend The Gas Connection.Gary Frank More...

L
31 October 2019

I have always used the same company for the maintenance on both of my fireplaces in our home. When I couldn’t get a hold of my regular guy after several attempts, I went online and read reviews to find a new company. I was satisfied with what I read about the Gas Connection, so I made an appointment. I have to say, I am so happy with Tom’s service call. He was very professional, friendly and knowledgeable. From now on I will always call the Gas Connection and ask for Tom. Our fireplaces look great, and I felt that he was very confident in his work. I highly recommend the Gas Connection / Tom Ray. The company as well was very professional over the phone. I was a business owner until I sold my companies so I’m pretty picky about professionalism, and I’m happy to say I will definitely do future business with the Gas Connection. More...

R
31 October 2019

Tom called to ask if he could come over earlier than scheduled which was perfect because I had other errands to run; it worked out perfectly. He was very professional, knowledgeable, and friendly. Did a great job. I am very happy with the service and would even ask for him specifically if I need any follow-up work. More...

R
31 October 2019

Well worth the wait!No wonder That The Gas Connection is so busy! Tom Ray is definitely the person that you want for regular ( or urgent) gas fireplace service. Tom knows his business and is an especially pleasant person.Thank you Tom for the good advise regarding my older fireplace.It’s working like new! More...

C
31 October 2019

Extremely professional and amazing communication. Up front about costs, and did an incredible job running a gas line to the back of our house. They painted the line to match the house, and did an exceptional job at installing around different angles. They also tested everything very thoroughly and were fantastic about explaining everything. Honestly, if you're going to do anything gas-related, call these guys. More...

R
31 October 2019

I just spoke with Kevin and complimented him on the performance of The Gas Connection team. They have serviced both new and old fireplace inserts for me over the years and have always done great work. This time, I called late in the season and was scheduled four weeks out (don't wait until the first big snowfall). However... they were organized and kept a waiting list then proactively scheduled the service within a week.Keep up the good work! More...

N
31 October 2019

Great company. I'm very happy with their service and friendliness. Tom is a great technician. My fireplace works great now! just in time for Winter.

J
31 October 2019

They were prompt, efficient, and very professional. They did excellent work and cleaned up completely after they were finished.

R
31 October 2019

Great service, showed up on time and did a great job....

K
31 October 2019

We've used this company twice, most recently with a new fireplace installation. They have been great to work with especially since our installation has taken several unexpected turns in construction. The team is always fast to call back and work with scheduling. I highly recommend them. More...

J
31 October 2019

Tom got to our house early. He was organized and neat in appearance. He brought in everything that he needed to service our gas fireplace. He put down a moving pad in the work area and started working. He cleaned the fireplace inside and out, going over the glass twice. As he worked he told us what he was doing and why. When he finished, he gave a verbal summary of what he found and told us that our fireplace was in excellent condition. Tom was not just knowledgeable, he was friendly and thorough. I can highly recommend Tom and The Gas Connection. More...

S
31 October 2019

These guys are Awesome!!! Had a gas leak where Xcel had turned the gas off. Kevin walked me through what needed to be done, shared an estimate. John came out and fixed it all while explaining each step. Xcel took their time to come out and turn on the gas, however these guys were on time, professional and very knowledgeable. Would highly recommend them and will get future work done through them. Keep up the good work. More...

G
31 October 2019

Aaron did a great job for us. Showed up on time and hooked up Dryer and tested for gas in 15 min. Went above and beyond what I expected for the job. Helped and answered questions for me about my Gas Fireplace also. If the need for Gas service is needed in the future again, I would use and highly recommend The Gas Connection and Aaron again More...

W
28 October 2019

Doug was through and efficient while cleaning and restoring my inserts. He does the job right every time. I won't have anybody but Doug work on my stove inserts.

D
25 October 2019

Excellent work. Answered all our questions. Friendly help from the first phone call thru the service call. We have used The Gas Connection company for over tens years. They installed our fireplace insert and our outdoor gas fire pit. Tom R** was out to service our insert for a needed overall cleaning. It looks like new. Highly recommend this company, great service team. More...

K
25 October 2019

Doug did a fantastic job cleaning and adjusting our gas fireplace. It works wonderfully now and looks gorgeous.

J
25 October 2019

Doug has serviced our fireplace at several addresses and he's the best! Courteous, friendly, prompt, professional, and a high quality to his work. I will always request Doug as our technician. More...

C
23 October 2019

The Gas Connection did a great job installing the gas line for our new fireplace. I appreciate the friendly service and professional installation. Thanks!

B
22 October 2019

Joe did a great job. Worked fast and left everything as clean as when he arrived. I would recommend him and the Gas Connection to anyone who asked.

E
17 October 2019

Great service, before and during my installation. Justin and Joe did a great job. Very professional.

F
17 October 2019

The Gas Connection reps (John and Jason) did a great job for me. They replaced an underground 1 1/4" PE pipe (yellow natural gas pipe) that had been broken for some time. They were fast, courteous and friendly. Having been in a trade myself I can tell you I like professionalism and affability in equal amounts. Excellent work. More...

G
16 October 2019

Aaron came out to install a gas line to the fireplace. He was very curteous, and friendly, and answered all of our questions. He was very thorough and took pictures of each step. He made certain that the finished product not only operated properly , but looked well too. He protected my carpet and cleaned up well when finished. We thoroughly enjoyed working with Aaron , and would highly recommend him and The Gas Connection. More...

B
15 October 2019

I called gas connection to get the pilot light started on my fireplace. Doug Londen was the tech who came. He went far beyond just fixing the pilot light. By the time he was done he had totally taken the fireplace apart ,cleaned all the components, replaced defective parts, cleaned the glass and screen, and did preventive maintenance and rewiring of questionable electrical connections and rearranged the logs to make it look better. More...

A
14 October 2019

Excellent. Good customer service. and now for a few words more.....

J
12 October 2019

We have used the Gas Connection to service our gas log fireplace for years and continue to be so pleased with the service and customer care we receive. From the phone scheduling to the on time service call, everything went smoothly and exactly as promised. Doug was our service tech this time and was professional and neat with his work. Above and beyond that, he had an awesome sense of humor and provided clear feedback and information about what he was doing. We are lifetime customers and refer The Gas Connection whenever we are asked. Thank you for providing customers with your superior services. More...

J
9 October 2019

Doug ****** at the Gas Connection was absolutely a pleasure to work with. He was on time, got right to work, had no problem figuring out the repair I needed. Even though there was some trouble shooting he obviously knew his trade because he solved it quickly and thoroughly. I would have in again in a heartbeat. I have complete peace of mind knowing the job was done right. Thanks Doug! More...

F
9 October 2019

The receptionist gave me the opportunity to get an appointment in a day because of a cancellation. I really appreciated that; she was great to talk to. On the day of, Doug called to let me know he was on the way. He was friendly, courteous, professional and very thorough. Clearly very knowledgable. He not only fixed the fireplace, but cleaned it and rearranged the logs so it looks really great as well. The Gas Connection treated my small repair job like a big deal, and I appreciated that. Thanks! More...

J
8 October 2019

I Joe, had a meter to move from drive way side to front of house, going through all the steps with Xcel and found out that Xcel doesn't move all the pipes to the house so I had to find a gas plumber to put the pipes in. The company I found on Google is The Gas Connection there customer service is to the point and Collin Hargett is a excellent plumber he made sure the job was done right we found out my pipes in the house needed to be fixed for are safety. What a good job to Collin and to The Gas Connection Thanks again and to all there pricing is far. I Joe would recommend this company to anyone.. More...

G
6 October 2019

Aaron & Jason showed up on time, which is always a welcome start. They spread a mat just inside our front door, removed their shoes, and left them on the mat. This was much appreciated as we have bamboo floors. They then set about installing our gas line, which went very smoothly. I asked several questions, and they were very patient providing answers. The work was completed, checked/tested, and we were charged the agreed upon price. Overall, it was a very good experience. More...

T
4 October 2019

Wow!! The gas connection company is a breath of fresh air. They are a throw back to a time when a person was able to count on good service, in a timely fashion. From the first phone call placed to them by us, they were tops. Marvin came out and looked over are needs and gave us estimates for a couple options.With his complete knowledge of the field,he explained the proposals so we knew what to expect.Once we decided on an option the installers Aaron and Andy came out to perform work.Those two young fellas went right to work, installing and explaining the process as they went.They took time to make sure everything was in working order before leaving.It is a treat to have people like them do the job. They are pleasant, courteous and know what they are doing.Thank you Gas Connection for your quality company and top shelf employees! More...

K
1 October 2019

Doug L from The Gas Connection came today to service our fireplace & I heartily recommend both him & the company. Communication re: my appointment was great, came on time, did careful &amp ; thorough work, was so considerate & helpful. They’ve definitely gained a loyal customer, A+ service all around! More...

C
30 September 2019

Doug has been taking care of our fireplaces for many years. He is knowledgeable, courteous and works hard to make sure our units stay in top condition. Thank you Doug.

D
30 September 2019

So nice to have someone who is competent, friendly and efficient to provide service at one's home. John was a pleasure to have work on my project.

G
30 September 2019

John was very knowledgeable, helpful, demonstrated how to operate, answered all questions, cleaned up, left instructions

K
27 September 2019

Doug Londen was great. Showed up right on time, serviced our gas fireplace and cleaned up. Very efficient and friendly!

S
26 September 2019

Tom Ray was an amazing technician! He was able to quickly fix my problem, despite the fact that I had lost the key to my gas fireplace. He was very professional, friendly and serviced both of my fireplaces in record time. If I ever need work on my fireplaces again, I will specifically ask for Tom! More...

F
26 September 2019

Chris and Collin came to my job and they were on time, intelligent, friendly and quite effective. Gas leak is fixed. Thanks guys!

K
25 September 2019

The Gas Connection installed our gas fireplace insert in 2008. The insert has worked beautifully for 10+ years. I have them come for a yearly clean out and inspection. Tom just came and did the annual service for me. I thought he was polite, knowledgeable and informative. He answered all my questions and complied with all my requests. My experience with the Gas Connection has been wonderful and I have recommended this company to many friends. They cost just a little more but they have been worth the extra cost. They do it right the first time! More...

M
25 September 2019

We would like to thank the entire Gas Connection Team for their help in getting our fire pit converted to gas. This was a two-phase project for us. First off, I have used the Gas Connection for all of our gas needs and every time, they deliver with exceptional quality craftsmanship and customer services. Kevin - you have a great team that truly understands how to run a succesful company and maintain professionally qualified staff - from the front office team, to scheduling, to each of the field teams. On our fire pit conversion, the Team including Marvin, Collin, and Joe all did a great job addressing our various questions and helping us understand the end result to achieve our desired vision. Thank you! Scott and the scheduling team really helped us meet our availability needs and wanting to be at the project site during install. Thank you all for the great job and helping us make our fire pit a place that we can enjoy sitting around and safely using throughout the year. Keep up the great work, craftsmanship, and customer service. More...

R
24 September 2019

Amazing group of people here. They were straightforward and personable.Had a gas leak at our fireplace shutoff key valve. These folks were able to fix the issue within the same day and at almost half the price of quotes we were getting from other places that weren't able to us within a week . We will definitely contact these guys again for any additional gas related work/repair. More...

P
24 September 2019

Great work. Professional, thoughtful, and courteous. Joe is a perfectionist and did a wonderful job. Would definitely recommend.

T
23 September 2019

I worked with several people over time to get multiple gas things set up in a new home. John and Don were great on the set up, and Marvin helped get a complicated measuring problem sorted out for a gas fireplace insert.

S
22 September 2019

Five stars for sure! Doug was on time and did a great job on our fall safety check and tune up. Ready now for a warm and safe winter. Thanks Doug.

M
22 September 2019

Aaron and Jasper showed up on time and took time to explain what they would be doing. They got to work right away and kept at the project until the new gas line and valve (for our new gas range) were installed. They put down floor coverings in the area where they would be going in and out of the house and completed the work in the time that they said they would. From the initial phone consultation and quote to the actual installation they were very easy to work with. As a real estate agent I will be glad to recommend them to my clients. More...

S
22 September 2019

They ran the gas line and electric for connecting our gas insert fireplace. They were flexible in scheduling around Lehrer's availability. Installation was quick, professional and they were very pleasant to work with. More...

H
22 September 2019

Doug was extremely knowledgeable and efficient.

J
18 September 2019

Great job connecting gas line to grill. Had to dig out capped gas line from under a deck. Guys did a great job putting everything back together. Grill works great. Highly recommend! More...

J
17 September 2019

Doug Londen has been performing the maintenance and cleaning of our multiple fireplaces for several years now. He is always on time and extremely careful around the furniture while working on the fireplaces. He is very detail oriented and does an overall great job. I always ask for Doug and highly recommend him! More...

M
15 September 2019

Doug and partner arrived about 5-10 minutes earlier than the service window which was great since I had plans immediately after the window. The guys were friendly and professional, quick yet thorough. They recommended leaving the pilot light on over the summer and reorganized all the mechanisms under the insert for easier use. Doug said he would send me a reminder in May to schedule my next service, since the service call is less expensive over the summer months; I really would love to receive this $45 discount again! More...

D
15 September 2019

Great service! Joe was fast and courteous, and then he took the time to explain what they did and answer my questions.

B
15 September 2019

Aaron and Andy did a great job overall! In fact were helpful in the fact they made me aware of excess condensation accumulating in the crawl space due to the a/c. The only reason I’m only giving 4 stars and not 5, is they left our gate open allowing our dog get loose and they left the cover to the crawl space wide open. We had a severe storm that evening and since they didn’t replace the cover it allowed rain and hail into our crawl space. More...

N
15 September 2019

Gas Connection showed up 1 day after I called them, kept to their estimate and did a fantastic job! Everyone I dealt with was incredibly friendly and helpful.

A
12 September 2019

Andy D. was very professional, informative, and reviewed the plan before starting. He demonstrated and made sure I knew how to locate and operate the gas shut-offs, and answered all my questions. He is a huge asset to The Gas Connection as he has a friendly, easygoing, polite manner. He is a great “face of the company”. He was so accommodating of 3 year old Henry, who had a LOT to say, and who wanted to follow him everywhere! Henry wanted him to stay and play, but I had to explain that Andy had to go help other people with their houses today. Thanks for the great service, Andy. More...

T
11 September 2019

Doug and Tom provided excellent service, very knowledgeable and great customer service. I am very pleased with my experience.

D
11 September 2019

Don & Marvin are wonderful. They took their time worked through issues, did exactly what was asked of them. Paid extra attention to details, cleaned up after themselves. When above and beyond. So happy with the Gas Connection, highly recommend them. More...

R
9 September 2019

Collin is an excellent tech in a reliable company. I have used Gas Connection for years and they have never lost touch with the value of a repeat customer. Gas supply installers is one of the most difficult businesses out there and these folks really do care how its done! Thanks again. More...

R
8 September 2019

I'm converting a wood burning fireplace to a gas burning. I called The Gas Connection for an estimate to put in a gas line. First of all they gave me a window of 12:00 to 1:00. Who does windows that small?! Vince pulled up at 12:01. These folks are really nice and professional. I sure hope I can find gas insert people as nice. Then I'll be on my way to a warm efficient winter. I'll keep you posted. More...

D
8 September 2019

Great, efficient service! Thanks for the annual reminder - much appreciated!

T
5 September 2019

Aaron & Tommy extremely courteous, professional and thorough! Excellent Service! Would refer them and their services in a minute.

K
5 September 2019

Doug provided extensive service on 3 neglected gas fireplaces, with good communication throughout the process. I feel more confident of being able to safely use my fireplaces this coming winter.

B
5 September 2019

John M was amazing. Prompt, very knowledgeable and got the job done quickly. Will be recommending him and The Gas Connection to any family or friends in need of these services.

N
3 September 2019

John did great work. Crew was running a bit behind (still within the schedule window) but were communicative. Whole process was easy.

T
3 September 2019

We've had Doug L***** over to clean our gas fireplace twice now and he is always very courteous and professional. He showed us what he did and answered all our questions. He is an asset to The Gas Connection More...

C
1 September 2019

Excellent customer service and great communication. Kevin, Scott, Collin and Chris were all fantastic.

K
1 September 2019

Knowledgeable, on-time, communicative, clean and efficient.

R
1 September 2019

Doug was friendly, prompt and did a good job on our fireplace service.

L
29 August 2019

Thank you once again for servicing my gas fireplace . I always feel confident that I'm in good hands with the Gas Connection and I dont have to worry about anything once you are gone. Doug L was excellent My fireplace looks new it is so clean I love the way he arranged the logs and the embers He answered questions about safety. He fixeed my loose vent protector bar .He suggested a blower which I am considering and told me about installation and pricing. I will always use the Gas connection because I know when it comes to gas you need experienced knowledgable pros I'm willing to pay for that and you always provide it .I have and will continue to recommend the Gas Connection to my family and friends Thanks Doug You did a great job Linda More...

K
29 August 2019

Doug L has performed yearly maint on my gas fireplace. Always very friendly and knowledgeable. Always helpful regarding any questions I may have. Highly recommend!

G
29 August 2019

great experience from placing order to the tech that did the work

C
29 August 2019

Tom R. was fast, friendly and extremely helpful. I definitely recommend The Gas Connection. Ask for Tom!

R
29 August 2019

Great experience with Collin from Gas Connection! Just had a simple job this time removing & capping off some unused gas lines. Having gone through the communication process for estimate, appointment and on-site work, I would well recommend these guys to others, and would contract them for any future work on my properties. Many thanks! More...

J
29 August 2019

This is the second time I've used The Gas Connection. Always outstanding service. Work professionally and expertly done and reasonably priced. I won't use anyone else.

D
29 August 2019

Arrived on time and went right to work. Did everything competently ad cleaned up. Restarted all my appliances. Was very pleasant to deal with verified that evrerything worked. Ver nice man.

C
29 August 2019

These guys were great. They came out and ran a new line for me to change from an electric to a gas range. They were knowledgeable and polite. The ONLY negative would be that it ended up costing me $300 than was originally estimated. I chose them because they had the lowest estimate out if 5 companies, but it ended up costing me more than 4 of them. So that stung a little. However, i am confident in the safety and integrity of the work they did. The guys were great. I would recommend! More...

K
29 August 2019

The best service for any type of gas issues! Aaron was super helpful, he installed a new gas connection for me, in 50% less cost than what was estimated initially. Aaron and Andy did a wonderful job, highly recommended! More...

J
29 August 2019

Great service at a good price.

R
29 August 2019

I had Chris N & Miguel come and install a new gas line for a gas range. From the notification call to the handshake goodbye - top notch, timely, professional and clean! Thanks guys

B
29 August 2019

Great experience! You might even say it was a “gas” haha... moving on... Marvin did the estimate and plan, revising what we changed and responding very quickly. Aaron led the installation and hook up, and he was one of the friendliest and most engaged service people I have ever worked with. They spent extra time on the hook up because our new appliance wasn’t working correctly. Good sense of humor, great sense of safety, very polite (called me Mr.), and overall a very easy going experience with these pros! THANK YOU More...

K
29 August 2019

Zach did a great job of running my gas line. Despite difficulties, including a wasp nest on the outside of the house where he was working, the work was done professionally and without complaints. Hopefully the can of wasp killer I sprayed on the nest made it a little more tolerable. I highly recommend the gas connection and Zach. More...

B
29 August 2019

Don and his colleague were extremely helpful and worked quickly. Despite having a fairly small job, they took great care with my natural gas grill installation and gave me some helpful tips. I will definitely be using The Gas Company for additional work in the future! Highly recommended. More...

B
29 August 2019

I couldn't be more pleased with the service I received from The Gas Connection. Justin was professional, and provided excellent customer service. Everyone I came in contact with was friendly and courteous. I highly recommend this company. More...

W
29 August 2019

I highly recommend Doug at the Gas Connection. I specifically request him as he has consistently done an outstanding job over several years. He is professional and attentive to detail. The fireplaces look like brand new. More...

M
29 August 2019

The Gas Connection installed a Heat-n-Glo fireplace insert in 2014, and the installation required added new piping from the gas meter through the brick fireplace to supply gas to the new fireplace. All the stores carrying gas fireplace inserts would have sent me to The Gas Connection for installation as the most trusted company in the area. At least every two years I have The Gas Connection do routine maintenance on my gas fireplace insert. Tom was very competent, knowledgeable and professional in servicing my fireplace insert today and I was impressed with how well he answered my questions about the battery back-up unit, pilot light, and electronic ignition system. He is a 5-star service professional working for a 5-star company. More...

R
29 August 2019

Doug was really great to us and helped us get our fireplace fixed and made it working better than ever. Thank you so much!

L
29 August 2019

Joe McGuire and his assistant Eugene with The Gas Connection did a great job installing a new gas line for a fireplace insert that I purchased and I am having installed. Their work was top notch! I highly recommend The Gas Connection for running new gas lines. More...

R
29 August 2019

Don did an amazing job installing the gas line to a new insert. It was not an easy installation. He made multiple drills to finally get through to the boiler room and fireplace in the basement. I would highly recommend him on another job. More...

B
29 August 2019

When Doug left my place after the yearly maintenance of my gas fireplace I felt safe and secure in the knowledge that everything is as it should be. And he cleaned everything up, including the glass front, and made it shine. I always appreciate when Doug comes each year. He knows what he is doing and has been at it for years. He is competent and efficient and considerate. He is wonderful person who cares about those he serves and cares about doing the job right. More...

C
29 August 2019

Excellent service. Friendly & personable.

D
27 August 2019

Aaron and Andy were great! They replaced my gas valve and tested the grill connected to it. They were both very friendly and kind. I wouldn't hesitate to call the Gas Connection again if I needed them. More...

J
24 August 2019

Great service and communication. Tom really knows gas fireplaces. Very educational to have him explain the tune ups/repairs. A++!

M
22 August 2019

Tom was prompt, efficient, dug right into the task, and completed our cleaning/servicing in well under an hour. At the end he explained what he had done in layman's terms and provided helpful "user information" for our benefit. We appreciated that Tom was tidy and very pleasant. More...

J
21 August 2019

Great experience and very high quality work!

S
19 August 2019

This is the 2nd time Doug has come to clean my fireplace. I specifically requested him this time, because of his thoroughness, troubleshooting skills, and his pleasant personality. He found and fixed 2 electrical problems with the remote, and cleaned up the unit to look and perform like new. Couldn’t be more pleased. More...

C
14 August 2019

Doug and his partner repaired my gas line in a few hours very professional very efficient they showed me how they’ ll repair it most importantly the repair was done in code with Excel Energy I will definitely refer Doug and his very efficient partner and Gas Connection to whomever asks me Much thx to Doug his partner and scheduling staff at Gas Connection More...

B
14 August 2019

Joe was a very competent and caring individual! When the job was done he made sure that we understood the safe operation of our new fire pit! We’d certainly have Joe back again if the need arises. More...

T
13 August 2019

Doug did a summer cleaning on our fireplace and was very profession. Was at our house when he said he'd be there, explained everything he was doing, and did a great job.

J
9 August 2019

Only company I will trust to do gas lines in my house, John M**** & Miguel just left my house after running 100 feet of gas line and installing a fireplace super efficient work, clean and explained all that was done, always welcome in my house.

M
9 August 2019

I have been using the services of The Gas Connection for over 20 years. They installed the unit when the epa disallowed log fires. The one time I used the service of another company to clean the unit turned to be a disaster -literally. I have returned to gas connection ever since. They do an axcellent job of cleaning, testing, and re-arranging the logs. My wife and I are thoroughly pleased with their work. More...

C
9 August 2019

John M. and Jasper were great to work with. They were professional and very polite, explaining everything they were going to do. They worked efficiently and quickly and left everything the way they found it. I would highly recommend this company for all your gas installation needs!! More...

J
9 August 2019

We had the Gas Connection out to do pre-winter maintenance on our fireplace and had the pleasure of meeting Tom R. He was so thoughtful and efficient, all while making us laugh and fussing over the dog. He did a great job cleaning the fireplace and gave us a few pointers, as well as taking the time to do some unplanned service. Thanks Tom! More...

E
8 August 2019

John and his associate did a great job solving my issue.

K
7 August 2019

Aaron and Jasper did a great job running a gas line for our new gas log setup. They worked hard for approximately six hours - they both were pleasant to have around the house the entire time of the job.

D
7 August 2019

The Gas Connection has helped us out with our fireplace as well as our kitchen. Great service, very professional, and they always do a great job. Doug is the best! Highly recommended. More...

M
7 August 2019

So impressed with the quality of work and the quality of the gentlemen that have worked to get my insert & stove working in my older home. Their patience was exemplary when challenges arose and they were quickly remedied. I cannot recommend them enough - far better than any "10" rating out there. I had the pleasure of working with Marvin, Kevin, John, Tom, Chris and Andy and Doug on a separate repair issue. Thank you all for making my house healthy and comfy. MM More...

W
6 August 2019

John M. did a great job and very efficient even while training a new employee.

T
6 August 2019

Doug made his second annual service visit to prepare our Jotul stove for the coming heating season. He was punctual, professional, and personable as he completed his work. What more can a customer want? Definitely 5-Star performance by a knowledgeable craftsman! More...

S
5 August 2019

Tom and Colin were very fast and excellent....these guys really know what they are doing.....very personable also!! Sheila

H
5 August 2019

Great service- Always on time (or early) and did great work. Joe was a pleasure to work with

L
5 August 2019

One of the few businesses that repair fire pits. They did a great job restoring ours for years of use.

J
31 July 2019

Aaron was timely, courteous and professional. Thank you.

M
30 July 2019

Aaron S. and Andy were very professional in their appearance and workmanship. They explained what they were doing and why, as they ran a natural gas line from our basement main line out to our patio for a BBQ hookup. Did the job on Thursday last week, pressurized the line for the inspection on Friday, and returned on Monday for the final hookup. Their work was neat and tidy, routed inconspicuously, efficiently done, with thorough cleanup after both visits. More...

B
29 July 2019

Professional, thorough, knowledgeable, informative, fast, and friendly, Doug Londen is the man for gas fireplace maintenance and repair. He helped us make our choice of fireplaces and has come back to check and service it. On both occasions he has impressed us with his ability to explain technical detail as well as clarify issues that concerned us. We think it important to have the very best advice in this area in particular, and in Doug we have clearly found an expert. More...

M
29 July 2019

Justin & Jason were fantastic. They were friendly, professional and honest in what they felt needed to be done. The communication was fantastic from The Gas Connection and I will keep their number for any future work!

J
29 July 2019

Very thorough company. Our project required a lot of follow up with the county and they stayed on top of it from start to finish.

G
29 July 2019

I have used these guys for several gas line projects at my home and they are always great to deal with. On time, skilled and easy to work with.

D
29 July 2019

We just had a gas line installed for a range & outdoor barbecue and are totally satisfied. The installation team was super and I was so surprised on how little they had to cut to fish the gas line through the house. Amazing quality, expertise and very reasonable fee. If you have any natural gas needs, these guys are the best by far. More...

R
29 July 2019

Very competent and knowledgeable adapted to new requirements and excellent work. I would recommend the company and Collin Hargett and Joe Smith. This is not the first time I have worked with the Gas connection and every time I have been very satisfied. More...

S
29 July 2019

Very efficient, polite and helpful. Great technician, wish more were like Tom.

S
29 July 2019

Joe M. did a great job!He came early, was professional, efficient and knowledgeable about my concerns. He finished the work in a timely manner and my new gas range is working well! Highly recommend Gas Connection and ask for Vince and Joe. Thank you so much! More...

N
29 July 2019

I had a fire pit that was put in by the previous owner that was not up to code. Aaron was meticulous in making sure it was safely capped. Outstanding customer service!! Highly recommend. More...

J
29 July 2019

Doug is an excellent technician. He cleaned our fireplace and carefully placed all the embers to create a wonderful fire. He is very thorough and careful . He also cleaned up everything before he left. More...

K
29 July 2019

Joe McGuire completed the job in an efficient and friendly manner. He explained the problem and the solution very clearly. I would recommend him to friends and family. More...

L
29 July 2019

Very happy with this company. Everyone I speak to and work with are professional and courteous. Joe McGuire came to my home and fixed the leak in our fire pit. He was very thorough and friendly, picked up and cleaned the area as if he was never there. Also explained everything very well. Highly recommend. Thank you! More...

S
29 July 2019

Doug did a great job converting my fire pit from propane to natural gas and then hooking it up up to my gas line. Prompt, efficient and friendly service.

L
29 July 2019

Doug was right on schedule, he was extremely knowledgeable and was able to complete the service quickly. He made sure everything was clean and showed me how to properly work my fireplace. I highly recommend him and the Gas Connection and they offer great Summer service rates! More...

B
29 July 2019

I was very impressed with the entire process of The Gas Connection on the estimate, the creative process of proposing where the new lines were going, and the professional expertise of the field installer. I have to admit, I'm very nervous around gas projects and this team (Collin and Andy) made me feel very comfortable with the install. I also appreciate the years of experience this company and this field team has with gas and installation. Thank you! More...

B
29 July 2019

Knowledgeable, easy to work with, did a great job. Highly recommend.

T
24 July 2019

Aaron S. and Andy did an excellent job of installing our gas line for the stove. Very professional, explained everything clearly before starting, and completed the job quickly. I would recommend them without reservation. More...

M
20 July 2019

They arrived EARLY. That almost never happens. Justin explained everything and made a great looking installation including using some parts that were not in the installation kit to make it work. They left the area completely clean and pristine. We couldn't be happier with the job. More...

J
16 July 2019

Doug was amazing once again checking our three gas appliances, cleaning and servicing them and importantly answering any questions I had re how to best operate and take care of the fireplaces, remotes and exhaust features. Thank you also for the discount for scheduling Doug in the summer before fall. Thanks Jerry More...

S
4 July 2019

Doug L*****, who came to service our gas insert fireplace this week, did a great job as expected. Last year, after we had an explosion in our insert because the gas vents had been accidentally blocked during installation, Gas Connection sent out Doug to fix it. We were very happy to get him this year. What a difference his cleaning has made! He reassembled everything perfectly. He also wanted to make sure I knew how to operate all the functions on the remote correctly, which I appreciated. We feel safe knowing that he has checked everything thoroughly and plan to request him next year for our annual maintenance. Experienced, knowledgeable, and a very nice man -- I felt comfortable having him in the house, an important quality for me. More...

K
3 July 2019

I have had numerous contractors performing work at our house over the course of the last year. The Gas Connection was ALWAYS professional, prompt, and attentive. They explained their process, answered questions and were more than willing to work with any of my other contractors. They were able to reschedule their work as needed when my other contractors did not have prerequisite work completed in time. I rarely write reviews, but HIGHLY recommend the Gas Connection!! More...

M
29 June 2019

I so wish that I had found The Gas Connection first, before wasting hours calling every fireplace business and service company in the area for someone to evaluate the venting problem in our gas fireplace, only to be told, “sorry we don’t do vents”, or “gas fireplace chimneys don’t need to be cleaned”, or “I’ve never heard of that problem”. The experience from the start was great, with Amy at the front desk who was helpful and friendly. Tom, who came out to evaluate the problem, was also personable, punctual, efficient, and most important, effective in finding a resolution that was apparently too difficult/inconvenient for any other company to bother with. Tom worked with Doug to locate a part for the discontinued fireplace, and we’ll be up and running soon. This saved us a boatload from having to replace the entire fireplace, something we couldn't have done at this time anyway. Thank you, Tom! More...

L
29 June 2019

This is the second year I've used The Gas Connection to do annual service on my gas fireplace. Doug L., the technician who performed the service, was prompt, professional and friendly. He was willing to answer my questions (I've had lots of experience with wood-burning fireplaces, but not with gas), and he did an immaculate job of cleaning the fireplace. I'll certainly recommend Gas Connection to others, and I'll use them again next year. (P.S. If there were stars to give out, I'd give Doug and The Gas Connection FIVE of them!) More...

M
29 June 2019

Great service and very fast.

S
29 June 2019

Aaron Smeltzer & his partner, Chris were excellent. They came on time, looked at what we needed done & discussed with us where the best place would be to put the gas line. They not only hooked the gas line to our grill but they tucked the line away where it wouldn’t be very noticeable AND they even painted it the color of our house. They were very professional & didn’t leave until everything was checked & the grill worked. I would definitely use them again without hesitation More...

K
29 June 2019

Prompt, professional service by Doug Londen. Our fireplace unit needed a lot of TLC (hadn't been serviced in a few years), and Doug got it back in shape. He had the needed parts on his truck, which saved us the hassle of ordering and waiting. I'll call this company again next time! More...

P
29 June 2019

We have called multiple people over the last 17 years to look at our fireplace. They all came, took a look, and then tried to deter us from doing any repairs. They seemed afraid of the smell that was coming from it (not gas smell). Finally we were referred to Gas Connection by another contractor. Tom came out and took our fireplace completely apart and cleaned it. We've never seen anyone do that before! He cleaned every inch. It was amazing! We will definitely use them again in the future. 5 STARS!!! More...

D
29 June 2019

Fast excellent service!!!!!

C
29 June 2019

Outstanding service from start to finish!! Exceptional courtesy and customer service from booking an appointment to having the work done on my 2 fireplaces. Tom Ray went above and beyond in repairing and cleaning my fireplaces, taking time to make sure everything was left in perfect working condition...highly recommend!!!! More...

M
29 June 2019

Both Tom and Aron arrived on Tim and completed the work in less than an hour. They did superb professional work. Then spent quality Timewith me ensuring all my questions were addressed. I highly recommend the Gas Connection teamvery knowledgeable, More...

D
29 June 2019

Overall, I was happy with the service I received from John and Jason. They arrived on time and quickly hooked up our new grill. However, I'm puzzled and unhappy that John said he would contact me at 9:00 the following Saturday (about another matter) and he didn't do it. Maybe his plans changed, but I feel I deserved at least a phone call to let me know what the situation was. More...

B
29 June 2019

Zach explained our options and got the firepit hooked up in no time.

K
29 June 2019

Communication was great. Did a great job hooking my grill up to a pre-installed natural gas line on my balcony. Very transparent about the price and everyone I interacted with was consistent in how it works, that’s customer service gold!

M
29 June 2019

Joe came to put in a new gas line for a fire pit. He was friendly and considerate and didn't complain even though he was working in the pouring rain. When he came back to finish the connection, he showed me how to light the firepit and went over any questions. I would recommend the Gas Connection. More...

C
29 June 2019

Very professional, and although I had several alterations that I asked them to accommodate after-the-fact, they were happy to do extra work in order to make sure that I was happy with the job. I highly recommend this technician in this company. More...

B
29 June 2019

Doug did a great job of evaluating our old gas log installation, recommending and ordering a replacement burner, valve, and gas log set, and installing the new equipment. The installation was performed neatly and on schedule. The new system looks great and works extremely well! More...

K
27 June 2019

Doug always does an excellent job servicing our gas fireplace. He is friendly, helpful and an expert at what he does. Have always appreciated the professionalism of The Gas Connection!

A
24 June 2019

You need to make a 6th star for this company. The Gas Connection worked to run and connect natural gas lines to the backyard firepit from our home. Both Aaron and Chris arrived on time, were extremely personable and respected every inch of our home by laying down protection on the floors. Being new to how gas connects in the home I had many questions and Aaron took the time to explain how it works. He was so careful in routing his lines in the ceiling of the basement to ensure it wouldn't interfere with finishing the space. He even moved a flex line I disliked and added a proper shutoff for the gas range which he wasn't even there for! Everything worked as intended and now we have a beautiful, and safe, firepit to entertain our guests. Thank you, The Gas Connection, and thank you, Aaron! More...

J
21 June 2019

Doug and Tom did a very good job on my fireplace. They worked fast, and left my house clean.

R
14 June 2019

Doug and his partner Tom were courteous and knowledgeable...servicing my fireplace and careful for my home. They did a great job, explained what they did, made recommendations for me to follow and. ..AND cleaned up after themselves. Highly recommend. More...

L
14 June 2019

Excellent service and acted in a professional manner the whole time. Everything was done exactly when I was told it would be done. Zach and Chris worked in a very timely manner and when they left, everything was connected, looked good and most important everything worked! I cannot thanks Zach and Chris enough for the job they did ... my back patio grill and fire pit are up and running ... and best of all, my wife is happy! My life is good again. More...

C
13 June 2019

Great service. We have a Paloform outdoor gas fireplace that suddenly stopped working. We didn't know where to go for service, but someone recommended The Gas Connection. Called them and they were friendly and responsive. They quickly scheduled and appointment for us and researched our firepit before coming out. Doug arrived on time and was able to fix the problem in less than an hour (bad ground connection). He also cleaned the unit and checked for gas leaks (there were none). We're going to have him come back to service our indoor gas fireplace which has never worked properly. More...

J
11 June 2019

We have had The Gas Connection service our fireplace for the past several years. Every time they are professional and courteous. Their work is always of the best quality. More...

R
4 June 2019

Doug did a great job at identifying the problem quickly and getting everything fixed and cleaned up as well. Thank you!

G
30 May 2019

Outstanding service from the first phone call through completion of the job. Aaron and Andy are a great team and were excellent in every detail

A
30 May 2019

Tom, the service tech was great. Friendly approach, positive attitude, wanted to make sure things were working properly. Very considerate about managing any mess, space, and tools. Very methodical and process driven. Got my fireplace that hadn't been working going again, and verified all connections. Answered my questions about the product in easy to understand terms. Scheduling team had a very friendly reminder call to make sure I had the right appointment time. There was an opportunity to come earlier than my time window and Tom called first to make sure that would be ok. All around great service from phone booking, confirmation, and service at my home. No complaints and will recommend to friends. More...

R
29 May 2019

Outstanding friendly service to fix a minor issue not even the fault of the company, and at no charge. Great follow up for us. We have had two gas fireplace installations through the Gas Connection, with excellent service. More...

K
29 May 2019

Highly recommend!I reached out to my neighbors on Nextdoor for a referral for a gas company because I was contemplating converting from an electric cooktop to a gas cooktop, but having a gas line installed was kinda freaking me out. A neighbor immediately referred the Gas Connection because he has used them three times and was very complimentary of their services.I contacted the Gas Connection directly, as well as try to obtain bids from other vendors via Home Advisor. All of the employees at the Gas Connection were super nice and accommodating. I spoke with Mike and he asked me what my job would entail, and then, based upon my description or work, e-mailed me an estimate which I felt was incredibly reasonable. Only one of the three Home Advisor vendors I requested quotes from responded and came and gave me a quote that was nearly three times as much and made suggestions about using a more expensive pipe, etc.I went ahead and scheduled a time for the line to be installed but then encountered some delays with the delivery of the cooktop so I contacted Jared and explained the situation and rescheduled. A day or two before my scheduled appointment, Jared reached out to me to make sure everything was still a go as he recalled my cooktop delivery dilemmas.The technician, Aaron, contacted me first thing in the morning and gave me an estimated time of arrival and showed up a couple of minutes before. When Aaron and (sorry, I don't remember the other gentleman's name) showed up, they were super nice, explained what they were going to do, put down protective materials on my floors and they were very nice to my little dog Max.The pipe was installed very neatly and timely, Aaron went over what they did and showed me where the shut off valves were, conducted a pressure test, hooked everything up to the cooktop and tested it and now I'm cookin' with gas and couldn't be happier.The whole experience with the Gas Connection has been awesome and I would definitely use them again and would most definitely recommend them! More...

R
29 May 2019

The Gas Connection did a GREAT job putting in our Gas Line for our New Firepit, thank you very much and I would HIGHLY recommend The Gas Connection. Robbie V.

G
29 May 2019

John and Andy showed up on time and worked steadily until all was done. They were considerate, knowledgeable and thorough. We were extremely impressed and would use them again. More...

C
29 May 2019

Good service. Did the job well.

D
29 May 2019

Tom took good care of our fireplace- we are grateful for the thorough service.

N
29 May 2019

They did a great job, always on time and very professional. They talked me through the whole thing and everything looks and works great!

D
29 May 2019

Tom was great, knowledgeable, and personable! The entire experience with Tom and the front office staff could not have been better!

J
29 May 2019

Both technicians were great and the work they performed was perfect. Would highly recommend.

J
29 May 2019

Great job installing a gas line for my new smoker! They added several shut off valves to help isolate my existing outdoor kitchen from my new smoker and even discovered a gas leak.

L
29 May 2019

Doug was great - very knowledgeable and professional!

S
29 May 2019

Great company to work with. Tom was very knowledgeable and friendly. I definitely recommend The Gas Connection to anyone who needs fireplace services.

B
29 May 2019

Top notch guys! Knowledgeable and efficient. Definitely use again.

R
28 May 2019

Knowledgeable, professional and dependable - this is the kind of service customers covet - Doug always delivers!

D
28 May 2019

Aaron was very professional and friendly. He explained everything he was going to do and answered all of my questions. Aaron cleaned up when he was done as well as showing me the work that was done. The price was what was quoted. I would highly recommend using the Gas Connection and Aaron to anyone needing a gas line installed. More...

R
25 May 2019

Doug was great. He was courteous and tidy. He explained what he was doing which was nice. Doug cleaned up the are when finished. I would recomment The Gas Connection and Doug every time.. More...

T
25 May 2019

We've used the Gas Connection for all of our fireplace needs for the past 20 years. We had gotten a little lazy with our regular maintenance and hadn't had ours serviced for probably 4 years. But Doug came out and made it look and work like new! He professionally touched up some black paint that had peeled off of the frame, brightened up the embers, made the glass sparkle, and brought the old dirty logs back to life! Thank you, Doug, for allowing us to love our fireplace again! :) More...

S
24 May 2019

Tom was courteous, friendly, professional and answered all of my questions regarding my fireplace. The cost quoted was the cost charged. I appreciated the service and would recommend Tom and the Gas Connection highly to anyone who needs their gas fireplace serviced. I now know I have a good fireplace that meets all safety and aesthetic standards! More...

E
23 May 2019

Small issues quickly resolved. "Customers-come-first" motto is truly followed. Highly recommend.

J
22 May 2019

Aaron and Chris were professional, knowledgeable and easy to work with. The whole experience with the Gas Connection was 5 star from the initial phone call which was handled quickly and by a friendly person, to the gentleman that performed the estimate by showing up 15 minutes early to the final installation handled by Aaron and Chris. The real difference was the fact that while running the line it was terrible weather but thru it all there was no complaining even when the initial pressure test didn't work out. They stuck it out and got it right even after crawling under my deck twice in the wet, cold sloppy mud. I don't write a lot of reviews but these guys definitely deserve all the good reviews you see. More...