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The Congress Plaza Hotel

Grant Park, Cook County

(1161)
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4.5/5

1161 customer reviews

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27 November 2019

Great place

Reviewed on Google Maps

27 November 2019

If you like historic buildings, character and opulence this is the place to stay. If you like "big box" hotels I doubt you'll appreciate what a gem this place is. Service was great. View was spectacular - seriously get a lake view room, order room service and watch the sun come up. More...

Reviewed on Google Maps

27 November 2019

Been coming to this hotel for about 5 years now and we stay the night before a bears game. Hotel is great. This past trip I did have a unpleasant experience with one of the bell hops and retrieving my vehicle out of parking. Beatrice (manager) called me right away, apologized, explained the situation, gave me an answer on how the situation will be rectified. She took good care of me. We'll certainly keep on using this hotel. More...

Reviewed on Google Maps

25 November 2019

This was a good hotel. We only stayed one night but its location is perfect for the parks along the lakefront.

Reviewed on Google Maps

24 November 2019

Great Hot Toddy's

Reviewed on Google Maps

22 November 2019

Very friendly staff, gorgeous lobby, and right across from Millenial Park

Reviewed on Google Maps

21 November 2019

Went there for Imerman Angels’ Chicago Marathon reception. They put together a great event and it’s all for an awesome cause!

Reviewed on Google Maps

21 November 2019

Cannot forget this night for Little Nate birthday my cousin famous Dex was staying in this hotel and we went there before we went to his concert that night

Reviewed on Google Maps

21 November 2019

We stay at Congress Plaza a few times a year. Can’t beat the location!

Reviewed on Google Maps

21 November 2019

Be sure to take in the rich history of this hotel from a local tour guide. You will learn everything from ghosts that haunt it to the gangsters who dined there on the regular.

Reviewed on Google Maps

21 November 2019

It is our go to

Reviewed on Google Maps

14 November 2019

A+++++Best of the Best!!!!!!

Reviewed on Google Maps

14 November 2019

The location on Michigan Avenue iIn downtown Chicago s perfect. I enjoyed the historical nature of this hotel.

Reviewed on Google Maps

14 November 2019

We want to a concert at the United Center and planned to stay overnight in the city afterwards. The Congress was the cheapest on a Saturday night ($142). It’s a grand old hotel that was built in 1893 – so don’t expect a ton of amenities in the rooms. Our room was clean and comfortable. The bed was new and the bathroom had recently been renovated. And it was quiet – maybe because our room faced the inner courtyard instead of Michigan Avenue. We used Parkwhiz to find an overnight spot in a parking garage about 2 blocks away – much cheaper ($18). Good place to choose if you just want to spend a night in the city after an event. More...

Reviewed on Google Maps

14 November 2019

Great location/service! Would stay here again.

Reviewed on Google Maps

14 November 2019

Good prices and close to everything. Very helpful front desk team

Reviewed on Google Maps

14 November 2019

comfortable stay. they put us in a room near our group.

Reviewed on Google Maps

14 November 2019

This is a very late review however I can’t imagine much has changed. We had the most amazing stay here. The hotel reception and our bedroom was spotless. I have seen reviews where people have mentioned the shabby hallways, yes some areas had a bit of pealing paint however it was clean, as were the carpets and as we only walked between the lift and bedroom it didn’t matter. The bed was one of the most comfortable beds I have ever slept in, I had the best sleep ever.|The staff were wonderful, polite, friendly and very helpful. If we ever return to Chicago we would have no hesitation in returning. Very good value for money.|| More...

Reviewed on Google Maps

14 November 2019

I love this probably better than any hotel in the world. It's beautiful, the history is amazing, the ambiance is there. Why would you stay anywhere else in Chicago?

Reviewed on Google Maps

14 November 2019

This hotel is AMAZING! The staff are wonderful, polite and so helpful. The location is perfect and beautiful.

Reviewed on Google Maps

14 November 2019

We received the best service from the front desk attendant...Jasmin. We were in a tough position by a mistake made by us, and she was so kind and helpful. A++++. She made our stay seem flawless. Great employee. More...

Reviewed on Google Maps

14 November 2019

Great hotel and location. It is old with character.

Reviewed on Google Maps

14 November 2019

The neagitve writeups on this hotel are way off except for it being an older hotel. Yes, there is heavy paint and the decor is old, but after that, the room was very nice, clean sheets, and quiet. I stayed in another hotel the week before and it was noisy. Not at the Congress. The staff was also very friendly. The remote was missing in my room, I called the front desk and someone was up quickly to hand me a new remote. The water was hot(I read complaints there was no hot water). The TV is old so it's gets a low definition picture, but for the price, I am a big fan of the Congress hotel. It's close to the feel of an older NY city hotel with a good atmosphere. I would give it 5 stars among the price point it offers, I gave it four since the option to pay a whole lot more would get you a 5 star hotel. More...

Reviewed on Google Maps

14 November 2019

Had a very nice day

Reviewed on Google Maps

7 November 2019

We travelled with 6 families to Chicago and stayed at this Hotel. It was clean, and we asked for rooms in the general vicinity, but were far apart. We had access to parks, the Bean, the Air and Water Show, and had a great time. We did the Ghost Tour for the Hotel, and it was informative. More...

Reviewed on Google Maps

7 November 2019

comfortable hotel, I have good time here

Reviewed on Google Maps

7 November 2019

Muy bonito hotel, súper céntrico, habitaciones aceptables, un buen precio teniendo en cuanta que El hospedaje en Chicago no es barato, se desplaza a pie hacia las atracciones del área observatorio 360, acuario, parques, etc

Reviewed on Google Maps

7 November 2019

The location is excellent. It is an old construction but the rooms are good and quite spacious. I would give 7/10 marks for the cleanliness of lobby and rooms in comparison to other hotels. Very near to lake Michigan. Very lively place. Cheap and best More...

Reviewed on Google Maps

7 November 2019

Probably the best place to stay if you are running the marathon. The hotel is a bit old, but staying in a historical building always has a special charm. Point deduction only because we called in advance to inquire about check in times and we were told 12:00 pm, but when we arrived we had to wait until 3 pm. More...

Reviewed on Google Maps

7 November 2019

Good hotel

Reviewed on Google Maps

7 November 2019

Real Congress place with sort of activities

Reviewed on Google Maps

7 November 2019

Un lieu chargé d'histoire

Reviewed on Google Maps

7 November 2019

Friendly staff, quiet, rooms redone.

Reviewed on Google Maps

3 November 2019

One of the best hotels I have stayed in. The staff were fabulous!! Loved the history!! The rooms had such character and the view was spectacular of the lake. It was in the heart of Chicago and within walking distance of so much!! We came for our anniversary and enjoyed every minute of it. We will be back!! More...

Reviewed on Facebook

31 October 2019

Loved the location, the look, feel and history of the building.

Reviewed on Google Maps

31 October 2019

I have stayed at the Congress three times and have never had any problems. Rooms are spacious and quiet at night. I enjoy staying somewhere with such historical significance. It's easily within walking distance of a lot of things to do. More...

Reviewed on Google Maps

31 October 2019

Fantastic location for tourists who want to walk and see the sights of Chicago. Staff members were friendly.

Reviewed on Google Maps

31 October 2019

Very nice place and service

Reviewed on Google Maps

28 October 2019

Es un hotel tradicional, hermoso en su construcción y muy bien ubicado en Chicago. Es perfecto para visitar lugares como la Magnificent Mile, el Millenium Park y el Grant Park. Su Recepción es imponente, con empleados atentos y serviciales para tareas como guardar las maletas de los huéspedes que llegan y salen del hotel. Cerca a la entrada hay una pantalla para seguir el estado de los vuelos. El cuarto era de buen tamaño, con un armario gigante, mesa de planchar y plancha. Camas confortables y apropiadas para descansar tras un día de caminatas y visitas. Baño de buen tamaño y limpio. Tenia vista interna y desde los ventanales observábamos el Skydeck, uno de los edificios mas famosos de Chicago. Volvería a hospedarme acá sin dudar... More...

Reviewed on Google Maps

28 October 2019

The Congress Plaza Hotel was once one of the grand hotels of Chicago. She’s huge, and has faded quite a bit. But you can’t beat the location for the price if you need to be near McCormick Place or Grant Park. The famous Buckingham Fountain and band shell are just across the street. You’re literally a block north of the Chicago Hilton and Towers, which will be double the price you pay for the Congress Plaza.||||The hotel can be a little noisy, with Michigan Avenue on the front side and the EL running a half block behind it. The hotel has good windows to block most of the noise, but if you want a really quiet room, ask for one whose window is on the inner atrium of the south tower. ||||Cabs (which still operate in Chicago, thank you) are relatively easy to get right there on Michigan avenue and there are numerous restaurants all around you.||||We picked the Congress Plaza for proximity to a convention at McCormick, but with better rates than the fancier convention-approved hotels.||||There are several elevator banks and the hallways are very confusing. But after your first time finding your room, you’ll get the feel of the place. Glimmers of the hotel’s past glory are everywhere if you look. The lobby is still spectacular art deco. The upper floors less so, but you’ll find gems like the amazing elevator doors on the main system in the south tower.||||The rooms are quite dated, but the hotel was built solidly in its day, so I found my room very quiet with no neighbor or hallway noise. If budget is your driver over fancy, the CPH may fit your bill just fine.||||Breakfast buffet, which includes a cook-to-order-eggs station is quite good and not unreasonably priced.||||You’ll note my line item scores are quite low for me, reflecting how dated the place is. But, my room and bathroom were quite clean, the bed was comfy, hallways quiet, elevators prompt, and again, a great deal for the location. She's still a fine old gal and I can point to nothing that was truly substandard or wrong. And, unlike some hotels, they do a good job of keeping things CLEAN! ||||10-point scale: 1 is lowest, 10 is highest||Room Quality/Newness: 4||Room Quiet: 9||Room cleanliness 8||Linens Quality 5||Room Lighting: 3||Plug Availability: 5||Bed Comfort: 8||Pillow Count/Quality: 8||Bath Lighting: 7||Number Sinks: 1||Shower Space: tub||Exhaust Fan: Yes||Water Pressure: 6||Hot Water Avail: 8||Water Temp Consistency: 8||Shower Head Height: 6' 2"||Tub Footing/Grip: 5||Desk/Chair Comfort: 4||On Prem Food Options: 6||Bar Open Late: Yes More...

Reviewed on Google Maps

28 October 2019

Si corres el Chicago Marathon esta sería la mejor ubicación para hospedarte. Esta justo en la entrada a los bloques.

Reviewed on Google Maps

28 October 2019

Lindo Hotel com localização privilegiada, com acesso fácil para duas linhas do metro.||Apartamento com vista maravilhosa para o Lago, grande e muito limpo. ||O atendimento da Recepção foi muito bom.||Valeu pelo preço pago. More...

Reviewed on Google Maps

28 October 2019

Nice

Reviewed on Google Maps

28 October 2019

Hotel is definitely aged but the location & value is great for the Chiacgo Marathon.

Reviewed on Google Maps

28 October 2019

When I arrived at The Congress, I was greeted by a helpful bellman who took care of all of my needs. ||||The desk seemed to have lost my reservation, and then we realized they hadn’t been notified from Booking. com about a change in my stay dates ~ it was all figured out quickly, my room was reinstated with an upgrade AND a lower nightly rate. |||| I opened my room to find a renovated king size room with fresh, white linens and crisp white walls ~ yes this hotel is old ~ but it is clean and full of charm. ||||An issue with the toilet on night 2 was fixed within 30min of my call to the front desk, and otherwise ~ an amazing stay. ||||This property exceeded my expectations ~ I was surprised at the negative reviews on Trip Advisor and Booking.com ~||||People... in a city that charges 4 to 5 times the amount for a similar room in the area, you really cannot go wrong with this property. On a busy, whirlwind trip to Chicago, The Congress was a soft and comfortable place to land. Highly recommended. More...

Reviewed on Google Maps

28 October 2019

Love it here!!

Reviewed on Google Maps

28 October 2019

We love staying at the venerable Congress Plaza. Right in the middle of everything! Very nice rooms for the price.

Reviewed on Google Maps

28 October 2019

The staff was very friendly the bar had food service and friendly staff as well. They were shooting a movie just a couple blocks over and they crew was using the hotel so there was alot of activity going on during the day but there was never any disturbances. The air conditioners in the room does not work well and really needs to be updated. There are alot of coats of paint on the wall and the water takes several minutes to get hot and not easy to take a quick shower unless you like them cold. More...

Reviewed on Google Maps

28 October 2019

I've been staying here for 22 years, always been wonderful. Staff is amazing, and very accommodating. My favorite hotel. Only thing I would add, are microwaves. More...

Reviewed on Google Maps

28 October 2019

My wife and I stayed at this hotel for 3 nights at the end of July 2019. The staff were all very friendly and helpful and wanted to make sure everything was being taken care of. The hotel itself was located within walking distance of almost everything we wanted to see/do which was very convenient. With the amount of violence that Chicago is becoming known for, my wife and I were somewhat nervous about traveling there, but we never once felt unsafe while walking to and from the hotel. I would absolutely recommend this hotel to anyone traveling to Chicago and would stay here again if I go back. There is plenty to do and see as well as awesome food. My wife and I had a great time in the city and loved the hotel. More...

Reviewed on Google Maps