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Reviews (284)

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Karen Campbell

9 August 2019

The Cleaning Authority provides professional cleaning with excellent staff who are friendly. Team 11 Nykeah and Chevette are a great team. They have wonderful personalities and ensure your home is cleaned to your satisfaction. More...

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Lisa Stichert

1 August 2019

Heather and Luisa are the best!

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Becca Stichert

1 August 2019

Heather and Luisa do an amazing job! Our house is sparkling ✨

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Norma Z.

1 August 2019

Julia, Margarita,Emilia

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Mary Weatherly

21 July 2019

I wanted to give a shout out to Team 8. They have been doing a great job on my home. I definitely recommend Cleaning Authority.

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Barbara Charles Sinclair

6 July 2019

detail cleaning at prices you can afford

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Emie Scott

31 May 2019

I just started with Cleaning authority . This is the second time they were here. They are a very friendly crew . Very good at there job . After the job is done a supervisor will come and check the work they have done. They all work together very well. Seem to like there job. More...

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Paula Carey

24 May 2019

Bri and Kay (#4) do a great job! It's so nice to come home to a clean house and to be able to focus on other things. They do more detailed cleaning than I ever had time to do. So appreciative of their hard work. More...

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Kathy Boughton

24 May 2019

Shout out to Jessica and Kay, team #4! They are super nice and do a good job! Thank you!

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Christi Hendry Saupp

16 May 2019

Kay and Jessica were wonderful. They go above and beyond to clean extras for me. My house always looks perfect when I get home. Kay knows my puppies names and even got a hold of me at work one day to let me know he has gotten in to something while I was gone. More...

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Dave Bernhardt

15 May 2019

Employee appreciation to Cleaning Team #4 Jessica and Kay.

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Mark Janky

6 May 2019

I've been using The Cleaning Authority of Plainfield for approximately 2+ years and I've been extremely happy with their service. Kerri and whoever she is teamed with always exceed my expectations, are friendly and professional. Any instructions I leave are always followed, and it's always a pleasure to see the condition of my home when I return after a servicing. Due to my disabilities, I'm not able to perform a lot of these functions, so Kerri and her team are a huge help to me. Thank you! More...

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Jason Henry

2 May 2019

Team #11 Beatriz and Carisma always take good care of my grandmother’s house. Both young ladies are thorough and polite. Thank you and keep up the good work. More...

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Lee Ann Zachry

2 May 2019

Team one, Shieas and Zach, did a great job. Thank you!

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Caitlin Rose

2 May 2019

Every team that's cleaned my place, most recently team 14, Mary and Pertize, has done great work. Thank you!!

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Erin Mims

30 April 2019

Love Cleaning Authority. Used them before when I lived in Orange Co. Love my team 5, Ashlee and Vicki.

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Bill Wilson

29 April 2019

My girls #14 Mary&Pertize always do an amazing job we are very pleased

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Larry Stewart

26 April 2019

I have been with them fo almost nine years and what a blessing they have been. The service is well managed and very professional. I normally have a two person team (Team #1), that comes bi-weekly without fail. I get reminders by email/text. This week I had a three person team, Shieas, Karissa and Zachary. I don't always have the same members, but whoever comes they always do an outstanding job. I have never had an unsatisfactory clean or unpleasant experience. More...

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Rachel Serrano

26 April 2019

I have used other cleaning services in the past and TCA has been the best choice. They are thorough every time and do a great job. Team 11 (Beatriz and Carisma) are great! They are professional, friendly and do a wonderful job. I would highly recommend TCA. More...

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Evelyn Bryant

25 April 2019

Great cleaning service. Carisma & Beatriz - Team 11 did a wonderful job. I’ve been using TCA for almost three years. There’s been some things that weren’t done but they corrected the situation immediately. ****

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Janae Hastings

25 April 2019

Team #14 (Mary and Pertize) do a great job cleaning and are always a joy to talk to.

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Maria Thornton McClain

24 April 2019

Brandy and Travis worked together well. Each one did their part and I approve their finished product.

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Fred Hatfield

24 April 2019

I was very satisfied with the cleaning of my house by Team #11, Beatriz and Carisma.. also I would appreciate having regular girls and these two young ladies would be fine with me.

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Jackie T.

24 April 2019

Maria and Maria have been cleaning my home for 10 years.  I also used this company for the home I had 10 years before this one, so have had wonderful people cleaning and great support staff in the office.  The few minor problems that have occurred have been dealt with quickly and efficiently.  I really like their cleaning products but especially like the people involved. More...

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Angela Rose

23 April 2019

Danielle and Monique did a great job on last clean. Always on time and dependable - thanks ladies!

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Emily Cline

21 April 2019

I have been very happy with my Cleaning Authority team from the get go! They do a great job. I come home from work, and the place looks and smells clean, and fresh, but without that "chemical" smell. Brandy, Mariah, and Jessica do a great job. Thanks, Cleaning Authority Team #3!! More...

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Robert Maple

20 April 2019

I have been pleased with the cleanings I have gotten from Brandy, Mariah, and Jessica, as they are conscientious and friendly.

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Billie Pulley

19 April 2019

I just had my first cleaning! Beatrix and Carisma on team 11 did an amazing job! So happy with their professionalism and attention to detail,

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Jennifer Wojtas

19 April 2019

Great clean this week Jasmine and Rubi. Thanks for being so patient with all of my “helpers”!

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Bobbi Martin

19 April 2019

They are reliable, trustworthy and do a great job. Beatriz and Carisma from Team 11 made my home beautiful today. It is very stress relieving to come home from a hard day’s work to a clean house. Thank you TCA and thank you Beatriz and Carisma! More...

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Steven Debuskey

18 April 2019

Very happy the way our home looks after The Cleaning Authority cleans our house. Jasmine and Ruby do a fantastic job and I can give them my whole hearted recommendation.

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Holly Nickel Chohan

18 April 2019

I love cleaning day! Team 3 is my favorite! I love all the detail work! Thanks Anthony and Justine for taking the extra stress of cleaning off my shoulders.

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William Nolley Hutchings-Sonny

17 April 2019

My cleaning team 3 has been cleaning for me approximately two years now. I highly recommend these girls, Kim and Calandra. I never have to worry about them doing a great job. Everything looks so cared for, they greet me with a smile, they both go above and beyond their job, and I can leave them cleaning and not worry about them doing an awesome job when I have an appointment. I love how the floors, mirror , and vacuum carpet makes me feel once I walk in the house. It has gotten to the point where I leave before or when they are cleaning just to experience a nice cleaned house when I walk in the door. I have them come twice a month and I look forward to having them clean my house . It is an honor to have them and we recommend them for employees of the month. I had massive surgery and Calandra actually checked to see how I was doing. That says a lot and when they leave if I am home they let me know and always leave “Have A Wonderful Day.” That means a lot of me and I sincerely pray that they are appreciated. 5 stars William and Erdie Hutchings More...

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Claudia Fish Macdonald

17 April 2019

Team # 9, Rubi and Jasmine were here today and I am a happy person. Thank You

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Myrna Winther

17 April 2019

It has left me free to enjoy my home more. Thanks to the women who work for the cleaning authority they do such a GoOD JOB...team #1 was here yesterday, Shieas and Karissa!!! More...

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Mindy Douglass Kristel

16 April 2019

I have been using the Cleaning Authority for awhile now. Brandy and Mariah do such an incredible job! It’s so amazing coming home to a clean house!

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Nancy Bennett

16 April 2019

I am very picky and I notice everything! Brandy and Jessica do an awesome job! I have never been disappointed! The house always looks perfect when they leave! I am so thankful that I found The Cleaning Authority! More...

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Dan McCann

16 April 2019

I have had the Cleaning Authority for over a year. Could not ask for a better service. I have team #10, Danielle and Monique. Danielle has been the most consistent. Monique just joined the team in the last month. They are great. Any issues are taken care of immediately (if there are any). They are very cordial and take great care in their work. I would highly recommend them and their service. More...

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Paula Jeffrey Jackson

13 April 2019

Izabela and Virginia (Team 8) are a fantastic duo. My teenagers leave their dirty dishes in their room, despite being told otherwise. The team will collect them and place in the kitchen sink. This is just one example of how they go above & beyond their checklist to deliver a quality cleaning. I am very pleased with Team 8. It's always nice coming home on "cleaning day." More...

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Karen Vasey

12 April 2019

Taylor and Quinn do a fantastic job on our townhouse. The special touches they leave behind and the affection they shower on our pooch shows that they care about what they do.

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Faye Everett Satterthwaite

12 April 2019

Team 4, Raven, Kaitlynn, and Anastasia, just cleaned my house and did a fabulous job. I am so glad they are my regulars.

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Frank DiPietro

12 April 2019

I have no complaints. I’d like to give a special “great job” to Alica, Stephanie and Kerri

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Dave Bates

12 April 2019

Team #5 are tops, thanks for all your hard work! We can always count on you!

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Joyce Wooldridge

11 April 2019

We love Team 16! Tamara, Lenora and Josh did a great job today— as usual.

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Joanna Greulich

11 April 2019

Brandy is the best!! her team with Jacki and Mariah do an amazing job everytime! love coming home to a spotless home!

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David E. Roy

11 April 2019

Jasmine and Rubi, Team #9, are excellent. They consistently do a fine job. Blessings on all!

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Bryan D. Hollingsworth

10 April 2019

Great people doing a great job!

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Peter C. Gieseke

10 April 2019

Team #3, Justine and Anthony. Professional, friendly, great personalities and cat-friendly!!

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Tanie McKinzie

10 April 2019

Team #10 Danielle and Monique did an awesome job!!! At the end of the work day it's a nice feeling and makes me smile

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Victoria Robertson

9 April 2019

Team 13, Kalisha and Fallon, do an excellent job when they clean my house. They are also very personable and dependable. They deserve special recognition for their work. More...

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Jenny Hughes

8 April 2019

Team 17 (Yalanda, Ana, and Twana) are GREAT! They always make my home look great and even take time to give some love to my fur babies. I'd highly recommend them!

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Mike Rothman

6 April 2019

We are quite pleased with the professional house cleaning we receive from The Cleaning Authority. Our 2-3 cleaners, including Adrienne and Bri this last one, are diligent, pay attention to detail, and work fast. We are very happy with the job they do. More...

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Melanie Lawhorne

4 April 2019

We have Team 11, Keyona and Nykeah. They always do a great job and pay attention to the smallest details. Sometimes, we request extra attention to certain areas, and they always leave the house spic and span! These ladies are the best and the deserve some extra recognition for a job well done! Thank you ladies! More...

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Renee Kavan Brown

3 April 2019

Becky and Rachael are Amazing! I'm new to Cleaning Authority and it was such a great decion! There was so much attention to detail in these first two cleanings! I have two Labradors that shed a lot of hair and wow it's like they were never there when the cleaning is done. Thanks ladies! More...

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Lisa Messick Ryan

1 April 2019

What a great experience. Team 18 (Brittany and Ashanti) do an amazing job. Thanks for a great company and awesome team! :)

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Jody R Marlow

1 April 2019

Kay and Jackie who come here today are very professional, happy and polite. I appreciate their hard work

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Scott Crossen

30 March 2019

Team # 6 rocks Adrienne and Page

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Ann Clarke Schultz

28 March 2019

Keshondra and Latana Team 6 did a great job cleaning our house today!

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Judy B McMillan

26 March 2019

Team 7: Rhonda, Josh, and Fallon are excellent. We enjoy coming home after they have done their "magic." Everything is clean and just the way we left it. My husband and I appreciate the dependable, outstanding service of Team 7! More...

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Sarah Hahn Miksa

26 March 2019

Team 5 (LaTasha and Quay) have been cleaning our home for almost a year. They are consistently thorough and professional. It is such a relief to come home to a a clean, freshened space and to be able to focus on being with our kids and less on chores they can’t participate in. We’ve especially appreciated having almost the same crew every visit, even after changing frequency. More...

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Sue Samuels Pastorek

26 March 2019

What a great, ethical company! They arrive on time and leave my home spotless. My team is Team 5 and the ladies Jackie,Maria and Krystal always leave my home sparkling!

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Gabriele Lees

25 March 2019

I really like coming home to a clean house. Thank you Team 2-Kristie, Kareem, and Kionna!

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Charlotte Hyde

25 March 2019

I have enjoyed having Jorge work in our home. I find him friendly and he listens when I have suggestions. His work is completed with a positive attitude.

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Moni S.

24 March 2019

We've been using them for a couple years so I might as well write a review by now. We have a guard gated community and our last cleaning service had the audacity to steal from us and pretend they never even showed up as though we don't have camera everywhere, nice try sweetie. We weren't very trustworthy of them at first but still needed a service. We travel a lot and host parties and just can't clean. They come at the end of the week to clean up after the week of fun and we're ready to host again that weekend. Love all the ladies that come and even though many don't speak English they sure try their best to ask us things just in case. They even picked up all the tissues after a family member was sick beyond belief even though we told them they don't have to. I wouldn't want to pick up someone else's tissues but they still did and they closed the blinds and let them keep sleeping after doing some minor cleaning in their room. That was so sweet and hey would have 5 stars if things didn't get broken occasionally. We've lost a couple trash cans, a soap holder, glass from a lamp that can't be replaced unless we want to buy the whole thing again, and a cup or plate here and there. Happens very very very rarely and they're so sorry when it does, I mean they're just human after all, but still a big inconvenience sometimes and even though they clean it up amazing we're always worried if glass was left behind and our pets will get to it. But seriously after being stolen from by another company my trust has been completely regained and I cannot express my gratitude over having them come while no one is home for weeks on end and they just do their thing and leave. More...

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Jill S.

19 March 2019

We have been using this company for over a year now and really appreciate the help they provide to our family by keeping our home clean every two weeks! I'm never disappointed when Maria and Jorge are scheduled to clean. Coming home to a fresh house is such a great way to end the day. Thank you Cleaning Authority! More...

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Hope Yelich

18 March 2019

Many thanks to Team 11 (especially Keyona, Nykeah, Alasha, Lakeisha, and Rachel) for doing such a great job for us every visit. All these ladies are friendly, efficient, and always arrive on time. And....they're very nice to the cats. More...

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Beth Murray

17 March 2019

Team 2 - yay! You do a really great job, and really pay attention to our special needs. Thanks for striving for excellence! (Which is our standard!)

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Donn Turner

17 March 2019

I would like to thank Team 6 for the great job they do for us! Any suggestions we make are immediately implemented and always put in place for future visits. Thanks again for a great job!

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Pamela Bredemeyer

16 March 2019

We started using The Cleaning Authority during my pregnancy. Everyone has been easy to work with in the main office & they have accommodated our schedule for naps with 3 little ones nicely! The different teams that come out to our home have been so kind and respectful. Everything is cleaned very well & detailed on a rotation. More...

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Christine Aube

15 March 2019

Team 18 of the Cleaning Authority was very friendly and knowledgeable and did a great job cleaning our house! I really recommend Ashanti and Lativia’s work!

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Martha Elim

12 March 2019

Shayla, Rachel, and all the pleasant, bright, responsive people who staff the Cleaning Authority in Newport News. Thanks!

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Danielle Kroll

22 February 2019

I love TCA! They do great work and have saved me so much time now that I don't have to clean!

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Sarah Christofferson

15 February 2019

We have been using the Cleaning Authority for over a year, and we are so pleased with our awesome team of Taylor and Roslyn! They always do a fantastic job, and they are so friendly and kind! Worth every penny!! More...

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Marie R.

7 February 2019

I've been using the Cleaning Authority for about six months. The team of Adrianna and Jeronica are excellent. They are very professional and thoroughly clean my entire home. I have limited mobility and need assistance. They come over on a bi-weekly basis and could not be happier. I highly recommend The Cleaning Authority! More...

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Karen W.

19 January 2019

I've had nothing but good experiences with the cleaning authority.  I did have a complaint and they were right back to take care of it for me, that's good business!! I would never ask for a refund,I just want my house cleaned, and they guarantee that! Thankmy More...

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Paul Greb Jr.

18 January 2019

Great company, they’ve always taken great care of us. Always delivering on everything they’ve promised. Looking forward to many more years with them.

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Jacqueline Kuenn

14 January 2019

I'm very pleased with The Cleaning Authority Kenosha. My cleaning team (Mireya and Angel) does a great job!

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Banisha Chef B Bailey

26 October 2018

This is an excellent cleaning company and friendly!!!These girls girls rock team #8 Great smiles and thorough... I am a nanny and they were providing services for my client and I can vouch at how professional they were at representing their company. Thanks again ladies!!!Angelica & Monique More...

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Samantha V.

22 October 2018

They did a nice job.

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Marti Zimmerle

17 October 2018

Love this company and their crew of house cleaners !

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William K.

26 September 2018

Team 3 did an amazing job we're very pleased! We definitely want to use the Cleaning Authority going into the future. Their staff is very professional and they take pride in their work. Amazing results, our home looks brand new again! Highly recommend The Cleaning Authority! More...

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Adriene Nicole

15 September 2018

Vanessa and Victoria did a great job with my first clean today! I was so impressed.

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Sheila K.

9 September 2018

Brandon and Jasmin did a good job this week.We have the house cleaned every other week and it always is nice coming home after the Cleaning Authority staff have been here. The company is trust-worthy. Staff are reliable and we have never had an issues. Using their services reduces stress and gives us more free time to enjoy our weekends. More...

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Gabriella Tallungan

23 August 2018

Katrina & Alex did a great job cleaning at 1522 W Talcott, P.R. I especially appreciated the job they did on my wood floors. Thanks again.

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Lisa Mersereau

16 August 2018

The cleaning team that comes to my house, Julie and Anna, always does an outstanding job.

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Jacquie Waliczek

15 August 2018

Sam and Taylor do a wonderful job cleaning! On top of that, they are considerate and I appreciate their kindness.

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Antonio Benitez

15 August 2018

I was thinking of leaving a 4 star review, however, that wouldn't be fair. The reason I was thinking 4 stars is because they didn't wash my dishes or wash and fold my laundry. That's not in their job description. Can I get that added on? Anyway, I'm giving them 5 stars, because I forgot they were coming out yesterday, which means I didn't pick up the house for them to clean it. They went in, picked up for me, even my dirty clothes (can't believe i'm saying that publicly, we all do it.) Straightened up my daughter's playroom, any dishes that were out was put in the sink. That is impressive!! Made my bed with all 18 pillows arranged (lol) and made my daughters bed. Coming home to this was AMAZING!! To be honest, I was thinking of canceling because sometimes it's not convenient to straighten up the house for them to clean. I'm not sure it's required for us to straighten up, we just do. Wish I could afford for them to come out weekly! Great job Team II, Thank you!! More...

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Colette Dolan Caffarello

14 August 2018

I have been using the Cleaning Authority for 13 years & have been very pleased. I am especially happy with the quality of service provided by Julie & Anna, my current team.

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Emily Wenc

13 August 2018

We had our first cleaning with TCA (Matt!!! & Rebecca!!!) and were extremely happy with the service they provided. They were very professional and extremely detailed. We've had other cleaning companies in the past and TCA is by far the best. Would recommend them to anyone! More...

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Erin Ktb

11 August 2018

Thanks to Taylor - she and her crew always do a great job cleaning the house. My boys love how they arrange their stuffed animals.

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Irene Kissane

10 August 2018

I love having my weekends back! Julie and Anna do a great job! Thank you ladies!!!!!

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Harriet Isert Johnson

8 August 2018

The Cleaning Authority is always reliable and the cleaners do a great job. This week, Alison and Karina were here and were personable and efficient. I am glad I signed up.

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Boris Mandel

8 August 2018

Great job done by Karina and Denisse at cleaning 6836 Keeney st. Niles house on Aug 6! Everything is thoroughly cleaned and shining, and - very important - all things (like figurines on bedroom dresser and bathroom appliances) are on their "to-be" place. Thanks again Karina and Denisse - looking forward to have you at my next cleaning! Irina Boris' wife. More...

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Sue Wischweh Dixon

8 August 2018

Julie and Aubri are wonderful. I really appreciate the time and effort they put in to cleaning my house. Thanks again.

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Nicole Madison Herman

7 August 2018

We've used Cleaning Authority for years! Julie and Aubri do a great job! Thanks!!!

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Lynne Schneider

7 August 2018

The cleaning Authority always does a tremendous job. They are reliable, dependable and very neat. Each team is tremendous. This week I had Katrina & Alex. They did a wonderful job and were fast and efficient. They know which rooms I need done first and they are ready when I need them. More...

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James Noffsinger

7 August 2018

Michelle and Cassie did a wonderful job. Always enjoy walking into a clean house.

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April McCrea

4 August 2018

We had Anna and Julie come this week and they were fantastic! Went above and beyond what is expected.

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Jeanne Hahn

3 August 2018

We have Cleaning Authority for 2 months and they do an excellent job cleaning my house. The team of Crystal and Francisca did an excellent job of the house cleaning. I look forward to having them back. I had other cleaning done by different companies and didn’t do a good job like Crystal and Francisca. More...

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Lynn Cantrell

3 August 2018

Amber, Kim & Matt did a great job cleaning my house this week. They were very thorough. I was pleased because the quality of my cleanings has been hit and miss in the past. Looks like the company is making positive improvements. More...

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Candace M Rose

30 July 2018

I love the cleaning crew I have now! Very good, friendly and they do a great job. One of the previous crew members was no good at all but now I am happy with the service.

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Jennifer Engfer Ulmer

29 July 2018

Staff are reliable and the house is always cleaner than it was before they came. A reasonable price as well.

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David Vaught

27 July 2018

Great reliable service

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Michele Smith

27 July 2018

We are very happy with the service and the associates. All are very friendly and do a great job. They are arrive when they say they are going to arrive, so no guessing. I definitely would recommend your company. More...

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Joanne Jaycox

27 July 2018

I have found the cleaning staff to be friendly, professional, and thorough. A couple of small missed items were pointed out on the second deeper cleaning, and they were promptly taken care of. It was a pure delight to walk into my living room after they left, and find it cleaner than it has been in months. More...

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Liz Webb

27 July 2018

Trustworthy

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Michael Hemedinger

26 July 2018

I have had only 1 cleaning at this point but I could not have asked for better service.

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Kathy Lietz Marshall

25 July 2018

Just had my house cleaned by Kayla and Donna and they did a fantastic job!! Highly recommend The Cleaning Authority.

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Mary Peterson Kauffold

25 July 2018

I have been a customer for more than 8 years, and I am never ever disappointed. I love their timeliness, thoroughness and courtesy in every visit. Thank you TCA team--especially Angela and Cindy. You are the very best!!! More...

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Maxine Rowley

25 July 2018

We have had The Cleaning Authority for years. They do a great job - much better than other companies we had tried.

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Tom Gleich

25 July 2018

I have known these owners for many years and they have proven to be honest and dedicated to consistent quality.

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Matt C.

23 July 2018

Good company, prices are reasonable, the cleaners are professional and I trust them in my home without me being there.

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Kevin A.

22 July 2018

Simply outstanding! Highly professional, personable and a great value. Best service we have tried. Our house is literally sparkling clean. Highly recommend!

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Diane Baranowski

11 July 2018

Kyra and Jenilia do a very nice job cleaning our home. They deal with our dog pleasantly and he likes them. They're part of our family every other Tuesday!

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Michael Maggiore

3 July 2018

Team #8. Angelica & Monique...very through, these girls do it all. But its their enthusiasm and smiles that make this team very successful!

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Burton H.

15 May 2018

Kudos to the great Cleaning Authority team of Elisa, Sandra, and Yessi, for doing a thorough job in my home and freeing up my weekends to float around in the pool instead of dusting, mopping, wiping, scrubbing, vacuuming, and everything else they do!Their prices are very competitive, and their level of service is excellent.  If it wasn't for my OCD tendencies, I probably wouldn't have noticed bathroom wastebaskets put back on the opposite side of the toilet after they were emptied, or a few knick-knacks positioned differently after they were dusted.  I'm sure there's medication for that...so as soon as I start taking it, this will be a 5-Star review! :) More...

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Rhonda B.

8 May 2018

The Cleaning Authority has been cleaning our home twice a month for about 5 years now.  We have started doing once a week and have had Brenda & Faty  cleaning our home for more than a year now.  They are fabulous cleaners.  They have a weekly schedule which they rotate and follow so that everything is cleaned regularly.  We especially like that when they leave our house smells clean and not overpowered with chemicals.  Actually, our house is professionally cleaned and it shows.  Our team is very reliable, on time and pleasant to work with.  I don't know what I would do without them. More...

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Janet L.

27 April 2018

Great service! The team of ladies I have are on time and efficient. The office staff respond quickly to my questions and have always worked out make-up days to meet my schedule.

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Leslie M.

16 April 2018

This cleaning service is GREAT! I've had different cleaning services as well as freelance housekeepers for the past 20 years or so, and the staff at The Cleaning Authority (Denver South Branch) are, by far, the best and most consistent cleaners that have ever cleaned my house. Carrie and Megan tend to be the crew that cleans my house most often, and they do an AMAZING job. I've seen them on their hands and knees cleaning the corners of my bathroom and kitchen floors, and once in awhile I see them dust or wipe down dirty baseboards...WOW! We also have hard water, so removing the spots on the shower doors and walls is challenging, but I always come home to a shower that looks brand new. These gals are also extremely nice and professional (they're so nice to my dog too). Once in awhile the owner/Jeff, who is delightful and very service-oriented, will send a different crew to my house, and they also always do an excellent job. A huge kudos and thank you to all the folks at The Cleaning Authority (DSB). Because you do such a good job I don't have to think about cleaning any part of my house, so I'm able to enjoy my days off. Leslie. More...

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Sarah Anderson Fetterley

15 April 2018

I would like to give a shout out to Andrea, Kristen and Chrissy for doing a great job!!

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Gary F.

14 April 2018

Hermelinda is very efficient, very thorough, very diligent, very friendly and courteous. She always has a smile on her face, looks me in the eye when conversing and is always willing to do any little "extra" I might ask for on occasion or she might notice one herself and ask me if I'd like for her to  add it to her regular tasks.She seems well-liked by the ladies who work with her and they work very well together as a result.y More...

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Linda M Gmach-Ortiz

13 April 2018

I would just like to take this time to thank The Cleaning Authority for assigning Carron and Lori as my cleaning team. They are always prompt and ready to go. They do an excellent job cleaning my house. Carron and Lori work well together. They take pride in their work and are detailed orientated. No more cob webs! I love it. I have 3 dogs and they love Carron and Loiri. I don't even have to put them in their cage. Let me also express that I am so happy with The Cleaning Authority and their management team. I would highly recommend their cleaning service to anyone who is interested in this service. I have already recommended someone and he is very happy with his service. Again, kudos to Carron and Lori and thank you. Linda More...

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Gardner Friedlander

13 April 2018

Kudos to our team, Kristen and Andrea! They do an excellent job in the cleaning itself while being personable and friendly. They also listen to our particular desires (such as using our Granite Cleaner on our counter) and even remember them two weeks later, without any prompting! They are polite, reliable, and hard working. Well worth the cost of the service. More...

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Ya-Ting H.

12 April 2018

I really like my team 18 with Brenda and Faty. They always do a good job - very polite, efficient and thorough. Thank you Brenda and Faty! I am happy and grateful to feel like staying in a hotel room in my house. More...

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John Nolan

12 April 2018

I am very pleased with the job being done by cleaning authority. I especially want to commend Emili and Jasmine, the cleaners, that clean our home. They are very personable and do a great job creating a home. More...

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Laura C.

9 April 2018

We have had the same two women cleaning our house for years and absolutely LOVE them! Olivia and Aracely not only do an incredible job making our house beautiful and spotless, they are lovely people who we trust completely! They are always on time, care about quality, and are always smiling! We love this company and adore these ladies! They have, in a way, become part of our family. More...

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Laura Radke

7 April 2018

I would like to give a shoutout to this week’s cleaning team of Miranda and Shannon. Our house was in much better condition than it often is after a cleaning, and I was impressed that they seemed to have done a deeper clean in the bathrooms even though it wasn’t an area of rotation for the week. They also did not ruin my washcloth in the shower by spraying it with cleaner! I have a collection of ruined cloths and was worried since I forgot to pull this one out. Kudos on a great job, ladies - wish every clean looked as good as this one! More...

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Cate Pfeifer

5 April 2018

Andrea, Kristen, and Chrissy with @Nina the Wonder Dog after another awesome clean. They did a great job.

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Paul Chavez

5 April 2018

Andrea, Kristen, and Chrissy after another awesome clean. They did a great job.

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Alina Renert

26 March 2018

Great thorough customer service and always a great job! Thank you!

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Marlene Greenman Heller

23 March 2018

I have used TCA for many years and am now moving out of state. I only hope the franchise in my next community is as good as the one in Cedarburg. Our team was great; any issues were worked out immediately to our satisfaction. We always receive compliments on how beautiful our home looks. My husband loves to vacuum the same way our team does because he loves the way they make it look! Our last service often broke things; TCA is trustworthy, efficient, and easy to work with. We are really going to miss you! Thanks for all your hard work! More...

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Jessica Miriam

16 March 2018

I had my second service today and was very happy with it. They were friendly and very thorough. So happy I found his company.

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Pat Markham

13 February 2018

My initial cleaning last week left my house sparkling. From picture frames to baseboards the ladies who cleaned our home didn't miss a thing. They were friendly but got right down to work and I am so happy to have the help. Thank you Cleaning Authority! More...

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Артур Беляков

3 February 2018

Very good!

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Eugene Minnikov

3 February 2018

Great company. Highly recommend them. They did an awesome job cleaning our house. Also they are pet friendly

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Stephanie Russell Beeson

10 January 2018

We have used Cleaning Authority for almost a year now and they have consistently done a wonderful job. They have always worked with my schedule and made adjustments to dates/times when I have needed. Love coming home to a clean house! Definitely would recommend them. More...

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Linda Holbrook Rufi

5 January 2018

I have had Team 4 with Kea and Crystal and Team 14 with Malinda and Heather both teams are excellent and I look forward to the Fridays when they come to my home.

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Regina Swan Grigg

29 November 2017

Team 16 ~~~~Tiffany and Deleca

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Shara Ogborn Davis

29 November 2017

They have cleaned about 3 Times now and I have been very impressed. Love Love Love thatmy House is clean when I get home! Great job ladies from Plainfield area!!!

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Cassell Jones

7 November 2017

Four out of five cleanings are excellent. The fifth one is good. The young ladies do a great job and are very efficient. I appreciate their efforts. My home says thanks. More...

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Mary Loop Pinksaw

6 November 2017

I have been using this company for a while now and I am more than satisfied and highly recommend it. I have been fortunate enough to have had the same team for months and they are amazing. They are professional, respectful , friendly and their work is beyond reproach. Never found a single thing out of place or not cleaned . Thank you Team 4 —Kea and Crystal. You are the best! Mary P of Yorktown More...

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Rene Argabright

2 November 2017

Team 6 has been terrific. Friendly and efficient.

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John Mayo

31 October 2017

My cleaning Team 16, Tiffany and Deleca are totally Awesome! They are friendly,accomodating and totally make my house spotless! I never have to review they're work because they know exactly what to do. They come to work ready to start and with no supervision do what they have to do? I am totally satisfied with they're hard and efficient work and recommend them to everyone! Irma and John Mayo More...

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Sheli Robertson

31 October 2017

The Cleaning Authority has been cleaning my house for 7 or 8 months now and overall I am very satisfied. Kayla and Vernice from Team 7 are the best! They aren't always the ones to clean my house, but I am fully satisfied when they have been there. Kayla is so pleasant to communicate with both before and after they arrive...always pleasant and friendly. They are efficient and do a great job! Thank you TEAM 7...I hope you earn a well-deserved bonus!! More...

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Nancy Warner

31 October 2017

It is always a pleasure to walk through our home and have it sparkling clean after Team 9 has cleaned our home. We thank them for an outstanding job. I would highly recommend The Cleaning Authority! More...

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Amy Hesson Hobart

29 October 2017

In general, we are happy with TCA. We think the service is a good value for the frequency of cleanings received. We are very fond of Camille. She is extremely trustworthy and we think she does an excellent job. More...

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Eleanor Tomczyk

29 October 2017

I've had some extremely frustrating times with Cleaning Authority--lack of consistency in cleaning and in cleaners, and a series of broken items due to carelessness of the cleaning teams I had. I had planned to cancel my contract with them, but gave them one more chance when they sent me a new team leader that turned everything around: CAMILLE HOLLIFIELD. Camille is outstanding! She is an excellent team leader, cleaner, very conscientious, and really knows what is necessary to maintain a best in show house. Camile = 5 stars; Cleaning Authority = 2 stars. If they lose her, they'll lose me. More...

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Rik Zayatz

27 October 2017

Kayla and Vernice on Team 7 do a great job keeping my house clean! I highly recommend them to all my friends.

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Mary Ann Hodges

27 October 2017

Payton and Sheena with Team 9 do a fabulous job cleaning my home. They are meticulous and it such a pleasure coming home to a sparkling clean home. It is a real treat climbing into a bed with fresh clean sheets. Such a luxury! More...

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Sam Scarbro

26 October 2017

we have been using the Cleaning Authority for over a year. My wife and I have been very satisfied with the service we have received. The crews have been great and fun to get to know. We have been dealing with crew 13 for over a year. At present we have had Katrina and Becca and they have been great. We want to thank them for being so nice and great to deal with over the last few month. Dr. Samuel Scarbro More...

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Madeline Markwood

26 October 2017

DESTINY AND BIANCA FROM TEAM 19 ARE VERY GOOD AT CLEANING MY HOUSE EVERY TWO WEEKS. THEY ARE ALWAYS SO CHEERFUL.

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Tricia Lent

26 October 2017

Camille and Caitlin are the lead women on my team and they are awesome! I've had other services and they start out good but fall off. Not these ladies. They follow through every time. More...

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Tom Chaffin

25 October 2017

We’ve been using The Cleaning Authority for several years now and there have been a few bumps in the road but Team #11, Linda & Meghain are, and have been doing an awesome job of keeping our house clean! Thank you Ladies!

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Ashley K. Winch

25 October 2017

Kayla’s team #7 always does an AMAZING job. So polite and thorough. I look forward to Thursday’s just to come home to a sparkling clean house!

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Amanda Roche Rooker

25 October 2017

Thanks to Team 1 - Michelle, Kendra, and Maria - for doing such a great job on our clean last week! So appreciate everyone's care and consideration.

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Kristine Coryell-Merrill

25 October 2017

I have had three different cleaning teams out here. Destiny and Bianca seem to be the most professional and conscientious. They listened to the special things I like to have done and completed the cleaning in a reasonable time. Having a good sense of humor is also a big plus for me. I will definitely have them back again. More...

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Kari Papas

24 October 2017

We used The Cleaning Authority for a deep clean of our home before the arrival of our baby. Team 7, Kayla & Vernice, were wonderful! They were prompt, friendly & thorough. We would definitely use this company again! More...

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Rhonda Prather

24 October 2017

My girls from Team 20, Alisha & Ashley are fantastic! They are friendly, efficient, and my favorite of any of the girls that have been here! I was on vacation recently, and they told me this morning they missed me while I was gone...so nice to hear! More...

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Pattie Sue Cartwright

24 October 2017

Been using TCA-NN for 6 months. Love the professionalism of the team. So wonderful to come home to a clean home. Danita, the team leader, is a wonderful ambassador for TCA-NN. Highly recommend this company. Management very resceptive to any special requests or any issues. More...

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Karen Wright Manning

23 October 2017

I have used The Cleaning Authority for many years. They have always done a great job. Currently, Team 10 have been doing great! Thanks to Chantel & Jakiah. They are always very courteous and friendly. More...

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Sandra McDonald

23 October 2017

The Cleaning Authority has been doing a good job cleaning my house. Camielle has been coming with a helper to my house for quite a few months and she has been excellent, agreeable, and a good worker.

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Erin DiMuzio

21 October 2017

Team 17 always does a great job! Yolanda and Breanna have been coming to my house for several months now which creates consistency and my dog is familiar with them. They are very thorough and professional. More...

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Cindy Utter Martie

21 October 2017

Love this company and my two teams Kenera/Kylie and Danita/Chantel.

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Rita Golub

20 October 2017

Kayla and Vernice of Team 7 have been cleaning my house for a long time. Not only are they thorough and excellent cleaners but they are pleasant and fun and extremely considerate. They will accommodate any requests of mine. I highly recommend them!!! More...

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Gayle Rosser

20 October 2017

I have been using this service since 2005. I would not have stayed with them if I wasn't satisfied with their work. Most of the girls do an outstanding job. Kayla is my lead cleaner now. She is very good at training and wants things done right. Vernice and Sydney are working with her now. More...

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Lisa Kingsley Olson

20 October 2017

Camille & Caitlyn are the sweetest things. I am happy that I have Camille permanently, she always make sure things are done the way I like them and she always gives my office extra attention.

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Paul Benevente

20 October 2017

Always satisfied, your teams clean things we never think of. Had team 1 this week, Sheena and Jakiah, they did a great job!

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Tina Sari

19 October 2017

2 years ago I called The Cleaning Authority for a quote and decided to give them a try. I always said I would never get someone else to clean my house, that I could do it myself but I was so busy during tax season and my husbands work picked up so much neither of us had time for anything! I said I would just need help during tax season but I was hooked!! They are so awesome.I request the same team and Khristen has been with me for a long time. Rozy is fairly new to my team but the house looked great today.They always do a great job! And besides a few blinds having issues, nothing has ever been broke, ( and I have twisted one of those things off myself trying to close them) .I can trust them when Im not here and they are quick but do a good job! I have recommended to all my neighbors. WELL worth the money!!!Thanks Team 15 More...

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Berreta Blick

19 October 2017

Currently we have had the pleasure of having our home cleaned by Team #19, lead by Destiny. In the beginning, we were not always satisfied; however, for the past several months I have come home and been overjoyed. When I felt like the company did not here me, Destiny, did. That has been the greatest accomplishment for this company. To hire a lady who knows how to listen to the customer, cleans well, and is very respectful. I nominate Team #19 for employee of the year. Thanks Kim for sending them to the Blick household. More...

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Irene M. Esteves

19 October 2017

Camile does a terrific job with our house. She has high standards and very good attention to detail. Camile never takes easy shortcuts. She dusts and vacuums under - not just around and she always makes sure there is no hint of mold forming in the bathrooms, keeping our home clean and healthy. More...

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Carl Coleman

18 October 2017

I have been a customer of The Cleaning Authority/Newport News since July 2017, they have really done a Remarkable Job . I made a good choice, Go team 20, thank you

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Joe Schy

18 October 2017

Meghan and Linda, Team 11, do a great job every time. Thanks a lot you two!

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Peggy K Anderson

18 October 2017

We have only had the Cleaning Authority in Newport News for about 6 weeks. We have not had the same team twice for several reasons. However I am pleased with the work that has been done with each team. Team 21 Tiara and Maria were especially good today because both my husband and I were very tired after a busy morning so we took a little nap while they were here and they were especially quiet while we napped and they finished their cleaning. Peggy Anderson More...

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Joel Carter

17 October 2017

Team #7 did a fantastic job at our house today. Thank you Kayla and Sydney for the attention to detail and going above and beyond. It is noticed and appreciated!

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Daralyn Reynolds

14 October 2017

Kayla and Vernice always do a great job. They're always on time, efficient, pleasant and never complain. I consider them friends and look forward to seeing them. I would recommend the cleaning authority. More...

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Kathy Kasley

14 October 2017

I have used The Cleaning Authority for about 12 years, in both my houses. My current Team 6, Keshondra Stringfield and Kristine Barber are great! Always pleasant, totally efficient and do a great job. I'm very happy with my service. More...

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David Coats

14 October 2017

Destiny and Bianca (Team #19) did an outstanding job this week! We've never seen our master bathroom tile so clean, I wish I knew their secrets. We have really been very happy with the attention to detail and how well they have done cleaning our house. More...

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Ann Clarke Schultz

13 October 2017

Cleanest house in the neighborhood thanks to Keshonda, Kristine and Melodie - Team 6!

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Jayne Zampelli

13 October 2017

I've experienced some highs and lows with Cleaning Authority, but the team that showed up today was beyond wonderful. Sydney, Katrina and Caitlin went through great lengths to be extra thorough and meet my expectations. Very sweet ladies and I wish all three could return as a part of my regular service team. More...

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Jen Miranda-Caron

12 October 2017

I feel like it's never the same crew and we get a call every other week about something (broken items, backed up toilet which left a massive ceiling stain...) Overall the works is done in a small amount of time at a low price. This week we had team 16 ( Tiffany & Deleca) and they were spot on! Sink in kitchen looks awesome, pillows fluffed, floors shine! Thank you Team 16! I hope u get a bonus! We would like to have this team consistently....though we have had lots of great teams� More...

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Wilma Jeffries

12 October 2017

Team#7 was great and did a wonderful job today. Thanks ladies.Kayla,Vernice & Sydney.

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Yayoi Sprague

12 October 2017

We've had their service for almost a year and we've always been very pleased with their work. Thank you all for your thorough job. It has been a very big help in our lives. Today's cleaning was done by Brandy and Sheena (Team 18). They are all nice friendly ladies! Please give all of them who have come and done the cleaning service for our house 5 stars. Thank you! More...

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Steve Greer

11 October 2017

Team 14 (Jennifer, Malinda, and Maria) has been doing a great job for us cleaning our house for several months now. Keep up the good work!

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Meredith Weaver Kier

10 October 2017

Love Team 10 Danita and Chantel! Thanks for keeping my house clean. We could not manage our busy work schedules, parenting our kids/dog, and our sanity without you ladies!!!

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Anna Rhodes Tu

21 September 2017

This was the best decision we have made! They are very professional, they do a great job and in and out of our house within 2 hours which is what we love. If we have something we would like done better, we just ask and they will get it done. I would recommend this company to everyone...very professional and the customer service is great. More...

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L O.

23 August 2017

I am pleased to have found this cleaning service. I appreciate there is no contract. They are friendly and reliable. I feel comfortable leaving the team in my home alone. I really like the rotating clean schedule. My whole house is cleaned but they pay special attention to areas each time. Setting up the first clean was fast and easy. If I needed to reschedule or stop the cleaning for travel they were happy to do so. One time I was not happy with a cleaning and they offered to come back out to fix it. It has been sometime now since we started and they consistently do the same quality work. This was an issue with other cleaners I had. I have recommended this company to others and happy with the cleaning of Team #1. Thank you Yeni & Edilia More...

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Rebecca K.

12 August 2017

We have been using CA for some time now and are consistently pleased with their services.  Their pricing is fair and we appreciate the text reminders about when our service will be.  Our team is Odalys and Yedni and they do a super job! More...

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Vijay Patel

17 July 2017

Des Plaines Cleaning Authority has been servicing my small business for several years. We've been very pleased with their service and they have always been quick to respond to any concerns immediately. Lisa and Sara are our usual crew and they recently surprised us by fixing a small mechanical problem in my office before it was even brought to my attention. This saved me a trip to the hardware store. Keep up the great work. Dr. Patel More...

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Susan K.

4 July 2017

The crew did a good job although they didnt clean underneath furniture very well and missed some "sticky" areas. Good price, nice girls. Hard workers.

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Lorna B.

28 June 2017

Tonya & Sarah did a great job this week! Tonya knows I'm kinda picky about the shower in the master bath and always gives it extra attention. Thanks, ladies!

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Donna Catlett

27 June 2017

Most cleanings are satisfactory with some details left undone. However the most recent clean was super! Steph and Dimi did a great job and everything including all details were especially perfect. Everything was spotless. Thanks to Steph and Dimi! More...

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Susan Mednicov Libman

21 June 2017

Very happy with Sara and Danielle today! They were both professional and house looked extremely clean. New management is making sure clients are happy with their service...will recommend to others.

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Dawn Nelson

16 June 2017

Thank you so much for a job well done. The Team was so friendly, professional, just great workers. Would recommend the Cleaning Authority to anyone that is looking toward having their homes cleaned professionally.

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Deborah C.

14 June 2017

I have used The Cleaning Authority for over eight years, and I have never been disappointed. This company has reliable employees, is professional, flexible in their schedule, meets all of their clients needs, and is priced fairly.  They give their employees medical and raises. They treat them well.  Our cleaners Ori and Paula always do a great job More...

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Carron Griffin DeGrass

13 June 2017

I've been using The Cleaning Authority since 2015. I've been very happy with the service since it's been under new ownership and I love coming home to a clean house on cleaning day. Katie and Jeremy are always professional, polite and friendly and they do a great job of cleaning - even when my kids and animals are underfoot! More...

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Alice S.

13 June 2017

I'm really surprised by all the negative reviews. I have used other cleaning services, and The Cleaning Authority has been the most thorough, by far. They use a rotating schedule to clean specific areas with more attention, so over time, every part of your house gets extra attention. In the meantime, the regular parts of the house look FABULOUS. I could tell the difference, immediately. I have a very large house, over 4000 sq. ft., and it only looked this good when we first moved in. We are a family of five with 2 dogs and we LIVE in our house. I'm so happy with Ori and Paula. They've cleaned my house 3x now and they are so kind, professional, and thorough! And Katelyn, who did our initial estimate and double checked the first two cleans is so nice and responsive. Honestly, a terrific experience all around. My husband is SO HAPPY we are using The Cleaning Authority. He said having a clean house makes him feel infinitely less stressed, and I'm happy because Paula and Ori are so good that I never have to go back and "touch up" anything! More...

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Nancy Raymond

12 June 2017

We have used Cleaning Authority for a year & are very pleased! We especially appreciate Katie, who is a great communicator & cleaner, always cheerful & enthusiastic. We have had Jeremy this past month & he has proven himself,too! I highly recommend this service! More...

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Loretta Lori A.

8 June 2017

I have been using the Cleaning Authority for several years 2x month.  Stephanie has been my primary cleaner for the last couple years.  She is detail-oriented and always tries to please me in every way.  She knows my likes and does a thorough job each time.  Since I have a large home I do appreciate it when they send 2 people as I can then leave the house earlier.  When Stephanie is there I know the house will be sparkling clean!  Thanks Stephanie for a job well done!!! More...

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Hadži Vojin Popic

7 June 2017

I'm very satisfied with the work Verena, laura and Mercedes did at my home today. Everything looked great and they even got under the furniture and beds! Awesome job, thank you!

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Susan P.

6 June 2017

I have used other cleaning services, and to date, The Cleaning Authority in Hillsboro has done the best job for me.  They are prompt, reliable and always do a thorough job.  I have service 2x per month.  Ori and Paula are a great team and they leave nice extra touches such as folding the corners of the toilet paper (like what is done in a hotel).  They pay attention to the details and my house always looks great.  I have found that their customer service is also excellent.  The reply to emails promptly, answer all my questions and allow me flexibility in changing the rooms I need cleaned.  I had issues with reliability with other services, and The Cleaning Authority has been consistent, coming to clean on the scheduled day or calling me in advance if the schedule changes.  I also like their rotating schedule of extra attention to different areas.  Everything stays clean and tidy.  It is so nice to come home from work on the Mondays that Paula and Ori have cleaned. More...

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Cynthia K.

5 June 2017

Cleaning Authority HIllsboro comes to my house every other week. I look forward to those days because with little kids, my house gets messy very quickly! They clean the high chairs, wipe down the fingerprints on the mirrors and windows, put the toys in the bin, and if they miss a spot, they are always open to feedback and fix any issues I find. Family is happier, less arguing about who has to clean the toilets and we get to spend more time on fun things. Scheduling is generally pretty easy with this team, if I need to switch days or change the scope of work, it's not an issue. More...

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Gail B.

3 June 2017

Kudos to Stephanie.   She is always super friendly, loves my cats, and does a great job.   THANKS!!

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Nadia K.

22 May 2017

I had set up a visit for a quote online for 12:30pm on a Monday I had off.  They had left me a voicemail saying they would see me at 12 noon. The time came and went and they did not show at 12 or 12:30.  I called about 10 minutes after the appointment time and they said i was on the schedule and someone would call me back.  After an hour of waiting and wasting that time, i had to leave the house.  I called again and they said that they called to confirm but I hadn't answered so they didn't come because sometimes people book an appt online with them and flake on them.  I never received another call and the voicemail actually had actually confirmed they would be there at 12!  So I wasted a couple hours of my day off waiting for them only to have them flake on me. If they're this unreliable on a first visit I don't trust them to clean my home.Update 6.3.17. The owner followed up with me and came out on a Saturday to provide me a quote. I still have not had a cleaning done but they did follow up with me on this review to see how they could accommodate me.Update 10.23.17. I've had regular cleaning services with The Cleaning Authority since the summer. They have done a good job.  I so enjoy coming home to a clean house.  I wish they offered laundry services too but what they do provide, they have done well. More...

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Jan Diehl Berkley

13 May 2017

The staff and owner care about a job well done! They are professional and efficient! Have never had any aspect of our home overlooked - love coming home to a spic n span house!

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John S.

1 May 2017

I used The cleaning Authority for my condo the other day .I was very happy with their services and will use them here and there when my place needs a scrub down and i don't have time. The price they gave me was about average for the area.(I've used another cleaning service in the past) and they really did a great job with my home. i would recommend The cleaning Authority to anyone in Vegas if you are on a budget and need a Quick cleaning services to call last minute like i did More...

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Analicia L.

25 April 2017

Love this service!! Josy is always so pleasant on the phone. She always works something out with my schedule. She's come to my rescue more than a few times when I had events or family coming. I'll continue to use this service!! More...

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Mary K.

25 April 2017

I have been using the Cleaning Authority for almost six years and have been pleased with their reliable cleaning services. I can count on them to show up on the day we have arranged. They work quickly and quietly, and I am able to do my own work on the computer without significant interruption. Today I would like to commend Pam and Marty for their excellent job. More...

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Julian F.

22 April 2017

I've been using their services for other a year after trying many other cleaning services. This one is the best! The owner Spencer came to my house to give me an estimate was surprisingly low. But the service was top notch. Elena and Aida come to my house every other week. This allows me to spend more of my time just trying to stay organized and not do the cleaning. The local franchise owner is also absolutely committed to the quality of service his customers receive. I mentioned a small issue to him once and he had a quality inspector stop by during the time the crew was at my house to make sure everything met with my satisfaction. More...

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Lisa White Childress

21 April 2017

Love my girls, Tammy and Hillary! Go team 13! Seriously these girls save me every other week! I've have had cleaning help from Cleaning Authority for YEARS and obviously VERY pleased

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Stephanie Beeman

16 April 2017

What a great company to work for the owner really cares about all of the employees and really takes care of them. And the employees are all so fun to work with.

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Toni Cercone

6 April 2017

I have been a happy customer for 12 years. The Cleaning Authority always does a nice job!

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JM D.

28 March 2017

First, I love Josy the Customer Service Rep. She always gets me in when I need a clean. Very nice and gets back to me quickly. The ladies always do a great job cleaning my house too. I recommend them! More...

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Erin G.

28 March 2017

I have been using The Cleaning Authority for the  past 11 years! I have always had wonderful teams of cleaners that I felt comfortable having in my home and that do an amazing job taking care of my home. I will also say that the manager Josy, is awesome! I can call and talk to her about any questions that I have and she either answers me or gets back with me when she has the answer. 5 stars for: overall customer service, great teams of cleaners and being able to trust you in our home! More...

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Alice O.

26 March 2017

They have been cleaning our house biweekly for over ten years. They are honest,  hardworking and reliable.  In all this time only one item was broken,  a candleholder.  They immediately reported it and offered to pay for it. More...

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Steve P.

16 March 2017

I have had The Cleaning Authority come every other week to my mom's house for the last few years.  My mom is always telling us how great her two ladies are.  The home is always clean and she just really likes all the extra special touches they do. I love that when I call the office to deal with her account the office staff, especially Josy, is always there to answer my questions. Highly recommend. More...

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Pamela Knotts

28 February 2017

I am extremely pleased with the service we have received. We have never used a cleaning service before but my Husband and I decided to try it when we moved into our apartment. I wish we would have tried this sooner. The person that met us for the quote was the owner of this franchise location very professional nicely dressed well-spoken and had a great brochure that explained everything. We received our quote the next day via email and it was surprisingly affordable. The day of our first cleaning was great, my husband was home to give them a key and then he left for work. We had "Team # 6" They were AMAZING! I was so happy when I came home after work to a clean house that smelled clean but no harsh chemicals. The faucets shined the floors and counters were spotless. It makes me smile just thinking about what a great job they did and they will be back every 2 weeks so I am thrilled. If you have never tried a cleaning service this is the one to try. We got a couple of other quotes but they were not as competitive and the representatives that showed up to quote us made me a little nervous to be in my home without me there. Love this company. More...

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Shannon D.

20 January 2017

So kind and thorough.

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Barbara P.

24 December 2016

My house is cleaned every two weeks. They are very thorough and efficient. I am happy with the job they do and they have been doing the cleaning for almost a year now. The only minor quibble I have is that I never know what time they will show up on the designated day. No big deal though. More...

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Eugene Kaykov

17 December 2016

Consistency exceed my high expectations, always a professional and thorough job, feels great coming home to a clean house ��

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David V.

18 November 2016

Reliable and thorough job at my place.   Good contact follow-up both on the phone and by e-mail.

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Ann Pass Gregory

4 October 2016

We have used The Cleaning Authority for several years now and couldn't be more pleased. Our current team is led by Kayla, a really special young woman. Prior to her promotion to supervisor, Tracey was our lead and was terrific! Can't say enough good about these two women!! More...

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Miriam F.

5 August 2016

We've been utilizing this service for quite some time.. Occasionally a broken kitsch, but for the most part.. I am thrilled with the work.. Especially team #5.. Always a joy to come home on cleaning day! I literally don't know how they clean my floors as I can never duplicate. More...

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Terry E. Horak

25 July 2016

It is wonderful coming home to a clean house. The Cleaning Authority does an outstanding job every time...... Highly Recommended!!

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Lynn M.

14 June 2016

I held off hiring a cleaning service for AGES because it felt way too decadent. Also, locally, a lot seemed to be very small independent operations that either were not taking new clients or were not returning my calls.  Enter, The Cleaning Authority St. Petersburg!  Carlos, the owner, came over and literally sat down at the dining room table with me and my husband and explained the company's rotation system - details are on their website but basically during the first two visits, two of four areas get a thorough deep clean.  Then, every other week one area rotates into a "detail clean" while the other areas get an "every visit" clean.  The every visit cleans are much more than a "once over", and everything truly holds up until they come again in two weeks.  The scheduling system seems a little unorthodox, but I've never had a cleaning system AND it was explained to us before we signed-up officially, so it was not a surprise.  We get a text the day before our scheduled day - Tuesday - and are told approximately what time a team will arrive.  They have always been punctual and in case they have a scheduling change and request to arrive earlier or later, they call us and make sure it is not a problem. Also, I do believe that since business is prospering, and everyone wants a clean on Thursday or Friday, those days might be more difficult to book.  We are completely happy with a Tuesday clean day - they do such a great job it takes NOTHING to tidy up on a Friday if we're having weekend companyThey seem to use "green", Earth Friendly products which was not something I required, but appreciateI had a REALLY stressful long day at work today and it all just LIFTED off of me the second I walked in the door.  If you were hesitating hiring a cleaning company, stop it! Just do it! Honestly, I now have so much more time to do other household things OR just relax in my own tidy home without feeling guilty, I wish I had not waited! More...

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Michelle Malloy

21 May 2016

Excellent job!! Very, very happy. Most thorough job I've had done. They do what I won't do and don't want to and don't have time to do. Thank you!!

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Jill H.

14 March 2016

I have tried several cleaning services over the last couple years. The customer service is top notch. If something isn't right, they are more than willing to try to correct it. Also, they are very accommodating of scheduling issues. More...

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Coleen S.

27 February 2016

I hired Cleaning Authority when we moved here to St. Pete late last year. I'm thrilled with their service and reliability. We have 2-3 folks come in biweekly and our 2800 sq ft house is spotless in about two hours. I love their rotating focus on different parts of the house. Everything gets a heavy cleaning during the rotation. Unlike other housekeepers I've had, the house doesn't need a special "spring cleaning" to make up for the surface cleaning that frequently occurred. I also bring them in after big holiday events to help me with the recovery (we have a big family). More...

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Tiffany Addams

22 February 2016

Very good job! Will continue to use. Easy to work with!

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Shirley Kappa's

13 November 2015

I've had many cleaning crews over the years but never one that is as honest, reliable and efficient as the crew from the Cleaning Authority. I've been working with them for almost 2 years and am extremely satisfied. I've referred them to friends and neighbors and will continue to do so. Keep up the good work! More...

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Lucy Sukman

1 November 2015

I am very pleased, with their courteous and conscientious service. It is very reassuring to have an inspection by a manager. Keep up the great work. Thank you.

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Rhoda Stinnett Wilson

24 October 2015

I HAVE USED THE CLEANING AUTHORITY FOR 10 YEARS. THEY ARE ALL VERY COURTEOUS. THEY CLEAN THE THINGS THAT I CAN'T WITH THE ARTHRITIS I HAVE IT IS DIFFICULT TO DO. I HAVE ALWAYS FOUND THAT THEY HAVE DONE A GREAT JOB. I REALLY LIKE THE FACT THAT THEY ARE BONDED AND INSURED AND I HAVE NEVER HAD ANY PROBLEMS. I ALSO LIKE THE FACT THAT THEY HAVE TRAINERS TO TEACH THE NEW GIRLS HOW TO PROPERLY DO THEIR JOB, AND THEY HAVE AN INSPECTOR THAT COMES OUT FOR A SURPRISE VISIT!! RECOMMENDING THEM IS A NO BRAINER!! More...

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Carl Stew

6 October 2015

Very nicely done, love the nice clean smell of the house without all the harsh chemical smell

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April D.

30 September 2015

I'm really sad to see all these one star reviews. I agree with some of the "not recommended reviews" at the bottom. I LOVE this company. In fact, a friend of mine recommended them to me who has very high standards of cleaning. I used them for about a year and had zero problems, same two ladies every time with consistent cleaning that I could never do myself. My house always smelled fresh when they left. I never had theft or broken items. Unfortunately my financial situation changed and I had to cancel my service temporarily (sad day for me). I recently used a different cleaning service as a one time groupon special and their service was crap compared to the cleaning authority. I am now ready to hire them back, for the fun of it - I looked them up on yelp and could not believe what I was reading. It's sad that when one person is unhappy, they tell ten or in yelps case - a million but happy people rarely yelp. So here it is, a big fat happy yelp about the cleaning authority and the two ladies who simplified my life! More...

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Debra R.

29 September 2015

The Cleaning Authority has been cleaning my home for several months now. I am absolutely pleased with their work. They do a thorough job with a high level of detail. They are dependable, timely, and efficient. The teams are always friendly and eager to please. More...

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Alison Siemon

10 September 2015

It took a while for me to have the confidence, and trust, to even get a cleaner in. Meeting the owner, Chris, at the initial consultation took away any 'fears'- his professionalism, and sense of responsibility, are solid. Amber and Caroline work their magic every two weeks, and this impacts our whole household. We all get on with our work. It's a funny thing, I was so resistant, and now look forward to receiving this 'gift' to myself. Thanks, guys, I'd recommend you to anyone! More...

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a homeowner

12 August 2015

They did and outstanding job.

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Taz G.

13 July 2015

So let me start by saying I did not check out the reviews on any site for The Cleaning Authority. I scheduled a quote and Spencer came out, looked at my house, explained their cleaning schedule and quoted me a price. The price was fair and one of the least expensive of the companies I had come out. Two ladies come to my home and spend about 3 hours cleaning. I started with their service 4 months ago and have no complaints. On their first visit we had a cleaning issue with our granite counter tops but they quickly resolved it and it's never happened again. They hit the mark on everything else! The same ladies have come every time, on time and sometimes a bit early! The ladies I have here do speak English but you can tell it's their second language. They DO take PRIDE in their work and ask each time before I pay, if I am satisfied. I receive a reminder call a few days before my scheduled cleaning. This month I had to change the day of my service because I wasn't going to be around. They gladly rescheduled and gave me options so that I would have the same team of ladies. We get so busy with life that we sometimes forget to write about what's good and good service. Conversely, when we feel we've been wronged we can't wait to write a scathing review. I would not have thought to write a review until someone whom I recommended The Cleaning Authority's service to informed me of all the bad reviews. More...

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Lois R.

24 June 2015

The Cleaning Authority, did a fantastic job all areas of cleaning . they were all very professional ,neat , and thorough . Lois R. Los Ranchos

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Jackie Traynere

23 June 2015

The owner really cares about customer satisfaction!

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Jeff H.

12 June 2015

Prompt, professional and very thorough.  I love coming home to my clean house!  I would definitely refer this company to a friend

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Donny Carlton

20 May 2015

Phil is very professional and competitively priced!

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Renee Juliani

16 April 2015

Great company and wonderful customer service! I would and have recommended them to friends and family!

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Andrea Silguero

16 April 2015

Very happy with the service! The house looks better than I could ever keep it! Customer service is always great whenever we've had to change days or times or asked the team to pay special attention to a certain area. Wonderful!

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a homeowner

24 October 2014

Services were clearly explained. Scheduling accommodated needs. Great implementation.

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Daniel K.

12 August 2014

TCA came out, assessed our needs, designed a cleaning program and do it right every time.

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Kimberley H.

13 July 2014

I had to hire someone to help me because of medical reasons. Mike - the owner, came to my home and provided personable services. His assurance convinced me that the maid service would be just as personable. It was! While I was recuperating and unable to clean my home to my satisfaction, the crew came in and consistently provided top notch service! My home is spectacular and now that I'm fully recovered and able to get back to cleaning regularly, I don't feel like I have to start from scratch. The service was efficient and reliable! More...

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Zdenko Viglasky

26 May 2014

Great and responsible customer services. Care and respect to your home. I highly recommend!

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Dana Troy Sampson

31 March 2014

Good Job!

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Clara T.

1 March 2014

So far I have been happy with the service

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Laura J.

25 February 2014

very thorough cleaning and nice crew.

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Molly S.

28 January 2014

Nothing

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Kim Utech

14 October 2013

We love Lorie...she does such a thorough job. Having someone available to do a monthly deep cleaning has been a Godsend while I have been undergoing treatment for breast cancer. I feel the prices are reasonable, and have recommended them to others in my neighborhood. More...

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Emily Abel

11 July 2013

Everyone needs help cleaning, by not hire the best!?

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Christa E.

3 February 2012

I have had them for seven years with no problems. I got quotes from other companies that were double what they charge me.The one time something was broken, they had it repaired. They are bonded, insured and your key is kept in a time locked safe. They clean every two weeks and rotate deep clean one area each time. It saves me a lot extra work. More...

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Marilyn O.

19 May 2011

Outstanding customer friendly cleaning that exceeded my expectations. A great Team!!

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Christine R.

6 April 2011

Thanks!

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Diane S.

7 December 2010

Loved what they did great job I cannot weight until they come back. Very nice and friendly. Our friends loved what they did. Diane

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John M.

1 July 2010

Very nice job, not perfect.

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Claudia T.

11 May 2010

Thorough and conscientious.

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a homeowner

4 January 2010

We've used the Cleaning Authority for a few months now. They do a nice job and are flexible when we've needed to re-arrange our schedules. They are on time every week and do a nice job. More...

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Tim K.

29 September 2009

The BEST

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Judith M.

7 September 2009

very professional and a great rate! cleaning was excellent.

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Carol H.

31 July 2009

They arrived on time,did a through job and listened to my instructions on particular items .

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Marilyn W.

8 April 2009

there were two workers and they worked very hard to make sure my house was very clean.

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a homeowner

10 December 2008

Actually, I had the place clean before they arrived. There was some confusion about the package I was ordering. I had to clean the washer and dryer myself.

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Joey G.

25 July 2008

Awsome

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Dan K.

30 June 2008

Efficient, showed up on time, and solid job. Some very small areas missed, but much better service than I would have expected overall. Would definitely use again.

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Coren M.

29 April 2008

I liked everything about them except that they arrived MUCH later than they said. This is a problem for me since I work in my home. I hope they will come earlier next time. Other than that, they did a wonderful job. More...

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a homeowner

25 February 2008

Very professional and efficient. Easy to work with. Covered all my areas of concern and worked within my schedule.

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a homeowner

8 February 2008

First visit: A red pale of dirty water was left in the living room but over all I was very satisfied with my team.

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a homeowner

6 February 2008

They forgot to clean some things that we asked them to (they didn't vacuum the couches as requested), but what they did clean looked great.

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Jennifer B.

24 January 2008

The consultation was very professional. The cleaners were prompt. Good Service

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Chris G.

26 July 2007

Absolutely outstanding service at a reasonable price. The management and cleaning staff are very courteous and responsive. I anticipate keeping them as my maid service for a long time. I would, and have, recommended this company to other people. More...

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Johnnie G.

2 July 2007

Everything is clean and sparkling! They did a great job and I would recommend them without hesitation!

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a homeowner

6 May 2007

Remarkable. I didn't know what clean was prior to this.

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Tonia D.

26 March 2007

I thought everything looked great. There were a couple things that I thought could use improvement they were: shower in first floor still had soap and medicine on it and also the stainless steal appliance in kitchen didn't look wiped down. Other than that I was very happy.

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a homeowner

25 October 2006

Absolutely fantastic experience

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a homeowner

16 October 2006

Excellent effort at customer service. Mr. Fransko went out of his way to accommodate our last minute needs and the crew really did a good job. I would not hesitate to recommend them to my friends and family. A company that cares what you think. More...

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a homeowner

13 July 2006

The staff that cleaned was very professional and did an excellent job and communicated with me what the next cleaning would entail.

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a homeowner

6 April 2006

I have been very impressed and satisfied with the service and results thus far! Since I have never used a cleaning service before, I wasn't sure what to expect. After the first cleaning, I was anxious to get home and "inspect" everything! Upon inspection, I discovered that not only had the girls done a very thorough job, but that everything was in order and back in the place I left it! I was amazed at how clean everything was and the attention to detail. I have already recommended The Cleaning Authority to friends and family. Keep up the great work! More...

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a homeowner

15 October 2005

Thanks these guys are great!!

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a homeowner