Superior Kitchen & Bath, Inc.
El Cajon, California
(16)
El Cajon, California
(16)
16 customer reviews
Carol D
I used Superior to remodel my upstairs second bathroom in 2017. It cost more than I expected but they did an excellent job.
It took about 6 weeks. They would send me an email every Friday with the work schedule for the following week. So great. They stuck to the schedule for most of time, maybe 90%. When they had to make a change they always called to let me know.
Then I decided to use them to remodel my downstairs half-bath in 2019 They had me order the new vanity (from Houzz) and everything came out perfectly
They were not the cheapest but they were the best. Very nice people and easy to work with. Plan on using them for my kitchen remodel next spring/summer2020.
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HU-402314863
I want to be as specific as possible if someone is checking reviews and wants to know exactly what to expect over just seeing how many stars a company gets.
I read the reviews that pertained to remodels of bathrooms and was surprised that a couple had bad experiences. So sorry that happened. That was not the case for us.
We had Tom come out and look at our small narrow very outdated bathroom. We had no idea what we wanted to do; just that we wanted to redo it. Tom had an idea to take out the tub, move over the toilet and put in a large walk in shower. They made us a counter that was much higher and much more comfortable for my husband who is over 6 feet and myself at 5'8" to use.
Oh, but there are so many more choices to keep making! I can understand how the lady felt who needed guidance on design. Our experience was awesome in this regard. Tom sent us to Molly to pick out tiles and fine tune the shower. Her face fell when we told her we had no idea what we wanted. But only for a second. She spent 2 hours with us seeing what we DIDN'T like, then slowly from that, putting together things we liked. She was so knowledgeable and creative. Natural river rock for the floor and going up in a strip on one wall. Beautiful tile to compliment the rock and then a great floor tile to pull it all together. She gave us 3 different paint color ideas with the exact names of the paint. She suggested a shower bar so it could be adjusted, which has turned out great.
Everyone who came out were professional and caring; covering up with plastic to keep dust down, cleaning up each day to keep the mess down. As it was coming together Paul was out often to over see things and make sure every detail was followed though. There was a scratch on the hall wall and they matched the red paint and repainted the whole wall. Every detail was taken care of.
Each week you are sent a weekly calendar for the following week to know just what to expect. If anything changes you are called.
I went long. Sorry. But I just can't say enough about Superior K&B. We have had a few remodels done; but have never had a company that works with us like they did or that are so detailed oriented and organized. You have your own book to give you step by step guides though everthing.
We are EXTREMELY happy with our new bathroom.
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tracy ream
Superior Kitchen finished our total kitchen remodel about a month ago and we are very pleased with the design they did for a smallish kitchen with lots of crazy angles. The company staff and all the contractors were professional and very accommodating, understanding that it's a disruption in the lives of a household. Superior Kitchen staff was very helpful in suggesting and recommending certain styles or products, meeting with us frequently to answer questions and make sure we would be happy with the final product. Because our kitchen is open to the living area, it affected a few of the rooms, At first the projected timeline sounded daunting, but it was done on time, and washing dishes in the bathtub wasn't as bad as we expected. More...
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Nancy Jamison
My husband and I wanted a new kitchen, master bath, and new wood flooring and paint in hallways, master bedroom, dining room, and family room, and new tile flooring in the hall bath.
The work was accomplished to schedule (2-1/2 months), even with many uncovered problems, which were expertly addressed and remedied. All of the subcontractors employed by SKB (electricians, plumbers, painters, tilers, wood flooring, cabinet shop, countertops) were all very professional, polite, detailed, cleaned up, and kept to schedule. All of the vendors we were sent to (appliances, plumbing fixtures, etc.) were also excellent communicators and knowledgeable.
Schedules were emailed out on Fridays for the upcoming week. An interior designer helped us choose tiles and was included within the contract. At the end of the remodel, SKB made sure that every little
concern we had was addressed. Now that we are within the SKB "family", they continue to support us with any problems that crop up. (like our 10-year old microwave that just failed, which we should have had replaced!) Communication with the office manager and on-site manager was excellent. We never felt "abandoned".
I would highly recommend this company to my friends. They are a class outfit!
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WarmlyYours Radiant
We worked with Superior Kitchen & Bath on a heated bathroom floor project. Their client had chosen a tile floor which is perfect for our in-floor radiant heating systems. Renee and her team are a pleasure to work with - always following up with us and keeping our products in mind for their customers. We highly recommend working with them if you're in the San Diego area! More...
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madeline Condon
Love our bathroom! A professional and quality job. Tom was outstanding to work with. Would recommend them again and again.
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James Richards
After talking with Superior owner Tom, we decided we had found the company we wanted to do our kitchen remodel. He assured us that we would be satisfied with every step in the remodel process. The different phases of work followed the schedule set up by Lisa, and all the workers showed up on time and were friendly and professional. Thanks to Brittany for directing our calls to the office and job site foremen Walt and Manie who made sure all work was done to our satisfaction. We recommend Superior Kitchen and Bath to anyone thinking about a remodel project. We love our new kitchen, it's even more beautiful than we than we imagined it would be. More...
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bevdesigner
We hired Superior K&B to remodel two bathrooms for us. My husband works in the facilities construction area, and he was, as well as I, very pleased with the overall project. One or two very small items were corrected immediately and to our satisfaction. Cabinet, quartz counter top, floor tile, plumbing...were all installed in a timely fashion. The bathrooms look beautiful and we are very pleased with the work. Complements to a very professional, competent, and friendly staff at Superior More...
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William Scheffel
After talking with and seeing the results of two other contractors we decided to consult with Superior Kitchen & Bath. Tom, the owner, was very professional and helpful in the process and provided us with a reasonable estimate for the remodeling of our kitchen, the tile flooring updates throughout the house and the renovation of a small guest bathroom. He provided us with a binder with a detailed estimate & contract, the day-to-day schedule for the job, drawings, a listing with approximate dates for the items to be provided by us, and a listing of the recommended tile, granite and appliance vendors. The work was started on time and took 43 working days (73 total days including weekends). Tom, Lisa and Manie were a real pleasure to work with and were forthright and honest in their communications. Manie handled the day to day operations, and Tom and Lisa visited the site several times to see that the job was going well. The quality of the work by the sub-contractors was of superior quality, especially the kitchen cabinets. We are quite happy with all of the results and have received positive feedback for the unusual island design that Tom suggested. We highly recommend Superior Kitchen & Bath. More...
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Cindi Luce-Boogaard
Superior Kitchen and Bath remodeled our kitchen. We liked them so much that we had them remodel our master bath as well. Tom, the owner, listened to my ideas and created a beautiful design. Lisa, the project manager, helped me with every single detail from there on. Their entire team was very professional and easy to work with. Remodeling can be an overwhelming and scary thing to do, but with Superior's guidance and expertise, you can trust that you will end up with a beautiful project in the end. More...
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eclat4u
From the initial planning and estimates with Tom, the owner of Superior Kitchen and Bath, to the final inspection, everything was of the highest standard of workmanship and materials. Of the top four kitchen remodeling contractors, Superior gave us more for 10k to 20k less. We were always able to get hold of Rick, the Forman, anytime we had any questions or comments about the remodel. Everything was on time and on budget. Tom was sincerely interested in giving us something we would love and we do love our new kitchen. More...
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JimRhonda Killilea
We had Superior Kitchen and Bath remodel our kitchen as well as both bathrooms and were very pleased every time. They are very thorough and professional in all aspects of the job.
They listen well to what you want and make it creative suggestions when necessary. They communicate well and let you know how the work is progressing. We have been very happy with the high level of custom cabinetry that they have installed at our home over the years. They are also very pleasant and fun people to work with and I trust them to do a great job.
Sincerely
Jim Killilea
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rioblululu3
Superior Kitchen and Bath remodeled our three bathrooms and kitchen. Working with Renee at Superior who's passion and professionalism reflected immediately, Renee's communication allowed the remodeling to flow smoothly, completed on time and on budget.
We are over joyed with the results and thank Renee and staff at SKB for an outstanding job.
Jeff & Barbie Rockwell
Vista
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davevonbehren
After consulting with several contractors we hired Superior Kitchen & Bath to renovate our guest bathroom. I had drawn the plans for the renovation and they based the price on those plans. After signing the contract we were given a ring binder with information based entirely on our project. This included a list of everything we needed to supply, what allowances they had made for certain items, payment schedule, construction schedule etc. This formed a great point of reference throughout the entire project. A timely walkthrough with all the subcontractors was held and the work began. Superior's foreman was in touch with us every day, not only to inform us which subcontractor would arrive the next day, but also to personally stop by in see that we were satisfied and to check on the work that day. I have never seen a contractor as organized, focused, and concerned with details as Superior Kitchen and Bath. We could not be happier with the results of the project. I would heartily recommend them to anyone in need of kitchen or bath work and will definitely hire them when we do another bathroom. We have gotten many "WOW" comments from our guests. More...
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taylorcotton
Superior KB designed, gutted, and rebuilt our new kitchen. Tom, Rick, Lisa, and their team were outstanding! I was a little nervous about the remodel, having heard nightmare stories from friends (using other contractors or doing the project themselves), but working with Superior was incredibly smooth. They stayed on budget, gave us a functional kitchen within the (short!) timespan we requested, and finished the job quickly, completely, and beautifully. Anytime we had questions or concerns, the project manager or site supervisor responded right away. We LOVE our kitchen, and plan to use Superior KB again for a bathroom remodel at some point in the future. Highly recommended!! More...
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docdiego
Tom (the owner) is there for you and on time... both items greatly reduced stress. The build quality is the highest and prices within reason. If you want cheap, go elsewhere. If you want a good value and quality work, Superior will work for you. More...
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