At Spotless, we have a deep respect for the amount of trust our clients place in our services, and it’s no small feat to find a company you can trust to leave things spotless after each and every turn. That’s why we want you to know the foundational values that ensure our 100% satisfaction guarantee and hold Spotless above the rest.
Your home is your safe place, which makes the idea of inviting someone new to shake the cobwebs stressful. We do everything we can to enable you to feel confident in our services. We know that at the end of the day, children and pets run the place, which is why all of our cleaners are happy to work around you and your loved ones. Most importantly, they are insured, highly vetted and have completed an extensive training process to ensure consistency and quality.
We know that a clean office has been proven to increase productivity. This is why the Spotless commercial cleaning protocol is designed so that no element of the employee or client experience is left to chance. We create custom cleaning templates for each property we serve, and every detail of your work day is considered in the process. A supervisor reports property conditions to ensure secure entrance and exit of the property and checks every detail of the job.
When it comes to our cleaners, the hiring process is centered around trustworthiness and dependability. Our employees are insured, held to the highest of standards, and compensated fairly. Spotless believes that company atmosphere starts at the top, which is why every effort is made to ensure our cleaners feel valued and are treated fairly. We invest in our employees, because happy cleaners are Spotless cleaners.
Spotless is designed in a way that prevents any possibility of letting you down. Imagine the peace that will come with knowing that every clean of your home or commercial space will be done in a consistent and timely manner.
We leave behind a summary after each clean that includes your customized cleaning checklist and any notable updates/information.
Every clean includes a report of any noteworthy property conditions (including pictures). A supervisor will be present to ensure secure entrance and exit, and to provide confirmation that everything is up to Spotless standards and that your property is ready for another day on the grind.
As a Spotless client, you’ll have 24/7 direct access to our owner, Nicole. Any questions or concerns receive quick and complete response and correction.
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