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Sofa U Love

Santa Monica, CA

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‘20 Certificate of Excellence, 2020

About

Since 1971, ,Sofa U Love is the leader in Custom Made-in-California Furniture. Because we have our own Los Angeles factory, we can make any custom Sofa, Sectional, or Chair in any style, size, and fabric quicker - and at a friendlier price point - than anyone else.

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Reviews (290)

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5/5

290 customer reviews

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28 December 2019

David at the store provides excellent service. Super responsive, quick turnaround. I needed a change in cushion inserts, and it was done right away and they were returned to me within a few days. Really excellent help and such an easy place to get a sofa. Great fabric selection, too. I would definitely buy another sofa here. More...

Reviewed on Yelp

25 December 2019

For over 18 years I've customized my sofas from sofa u love. Marina has been a saint to deal with for years. She is like a designer when it comes to choosing the fabrics and the styles of sofas to match with your room. She's calm, patient, and always has a smile on her face even though her workplace gets really hectic somedays. More like everyday lol Once again we custom made my sofas before the Holidays and she delivered them right before Christmas. We couldn't be happy with the style, and color. Our den finally came together! The quality of these sofas are great. They pretty much last you years and years with everyday use.You just need to specific with what you want, and they simply make it for you. Thank you again for beautiful sofas! More...

Reviewed on Yelp

18 December 2019

I had a unique requirement - I needed a sofa that would fit through a restricted doorway to be placed in a yacht's salon.  Having searched the internet for something attractive that was the right size and had the right 'minimum door width' was time consuming and ultimately fruitless .  I went to Sofa U Love and shared all my requirements (color, size, delivery) with Rob who spent a lot of time with me helping me identify fabric options.  There were several and in all price ranges.  I ordered the sofa in the expectation of 6-8 weeks delivery time and was surprised to find it done early.  The delivery was discussed with the delivery company and arranged for an hour window on a specific day so that we could gain access to the marina parking lot and the actual pier/slip.  The delivery was flawless.  If you need to control the actual size of something to fit your space, then this is the way to go.  Pricing compares favorably with department store pricing, but there is a far wider choice of fabrics and you can control what you spend. it's a little hard to park at the Union Street store, but not impossible and the other locations have parking.  These folks have been around for a long time and i can certainly see why.  I tried 'on line' and i can tell you that if you have special needs or want quality that you can see and feel.  The go here. More...

Reviewed on Yelp

14 December 2019

I must say that Vincent truly cares about making sure his customers are happy with the furniture.  I had an issue with the chairs and sofa I purchased.  After I contacted Vincent, he quickly resolved the issue.  Thank you Vincent!! More...

Reviewed on Yelp

13 December 2019

I can't say enough about the service at Sofa U Love. I made a MAJOR mistake and accidentally ordered the wrong style custom sofa for a client and didn't realize the error until it arrived. I called Marina in sheer panic thinking I was going to have to eat the cost of having a new one made but she sweetly told me she would handle it. They re-made the sofa and all I had to pay for was the pickup and delivery. She and everyone who works there is seriously a saint. I can guarantee you that no other custom furniture place would do this for a customer. Beyond the service, the sofa turned out absolutely gorgeous and the client was thrilled. 5 stars all around :) More...

Reviewed on Yelp

12 December 2019

I have lived in Santa Monica a long time and have frequented this store often. Recently I noticed a huge improvement in the store design and decor! It is absolutely stunning and the customer service was outstanding! She was so knowledgeable and helpful in my decision :) More...

Reviewed on Yelp

1 December 2019

This place was such a find I can't tell you ! My friend referred me to sofa u love for a couch. The Furniture there was beautiful I thought the prices would be to high but they were so reasonable I was shocked. I bought a gorgeous white couch with cotton linen sheets love it ! A couple months after I had waxed my wood floors. My couch covers drape on the bottom to the floor. Stains got all over the bottom I was so upset so I brought them back to sofa u love thinking  it's going to be a fortune to clean and that's if they can even get it out i figured I'll have to buy a new couch if not. Long story short, Johnny took care of allThe covers for me ! the couch looks brand new again ! I will never go anywhere else . This is the place to go trust me ! Best find More...

Reviewed on Yelp

24 November 2019

I hadn't shopped her in several years was so pleasantly surprised when I visited last week.  The space has transformed and David, my salesperson, was so attentive and  helpful! I guess the place is under new management, so if you had a negative experience in the past, I highly recommended stopping by again. I'm very happy with the pricing and quality of my new sectional and an ordering a custom chair to match! More...

Reviewed on Yelp

21 November 2019

This place was such a find I can't tell you ! My friend referred me to (sofa u love) for a couch. The Furniture there was beautiful.  I thought the prices would be to high, instead they were so reasonable I was shocked. So I bought a gorgeous white couch with cotton/linen covers I love it ! A couple months after I had waxed my wood floors. My couch covers drape on the bottom just touch the floor. Stains got all over the bottom I was so upset. I brought them back to sofa u love praying they could help me. Knowing it was going to be a fortune to clean and that's if they can even get it out . Maybe they would have another set of covers I figured I'll have to buy a new couch if not. Long story short, Johnny took care of all it all  the couch looks brand new again ! I will never go anywhere else . This is the place to go trust me ! Best find ever ! Honest friendly and prices are great  golden buzzer for this place More...

Reviewed on Yelp

21 November 2019

This is the 2nd time I've bought a sleeper sofa from Sofa U Love. The 1st one is in my furnished condo and I missed it so much! I moved to Hawaii and HAD to have my sofa I love, so I ordered another one to be shipped to me. Marina is the BEST to work with! She's knowledgeable, helpful, responsive and reliable...and always a pleasure to talk with. I wish I had met her in person!My beautiful new sofa arrived yesterday and it's perrrfect! Exactly what I ordered. I love this furniture and the slipcovers are wonderful. They wash well and refit easily, because of that, I felt comfortable buying a white sofa for the 2nd time. I'm so grateful! Sofa U Love is the BEST!!! More...

Reviewed on Yelp

29 October 2019

In my opinion, there is no better option when it comes to sofas in Los Angeles. This is a family-run business that has established a strong reputation for quality products and service for decades in Los Angeles. Its clear after working with them that they've established this stellar reputation because they truly value their customers and take pride in their products and service. Marina helped me repair a damaged cushion and educated me on how best to clean and preserve our sofa so it will last a long time. I wish every business treated their customers like this. More...

Reviewed on Yelp

28 October 2019

Marina and the team at Sofa U Love are a true pleasure to do business with. Not only were their prices significantly less than their competition, they were super helpful in giving me recommendations and the sofa turned out absolutely beautiful!

Reviewed on Yelp

10 October 2019

I bought some slip cover sofas from Marina 20 years ago and now it was time to change them for a new design. So I came back and guess what. .. the lovely Marina is still the manager and took great care of me. The service was impeccable and the prices were excellent.  My only complaint was the huge variety which made it hard to decide :)Overall great experience. I highly recommend Sofa you love. More...

Reviewed on Yelp

9 October 2019

Just called to ask some questions about the white sectional we bough a few years ago. Spoke to David, new owner. He was just as gracious, kind, and as generous with his time as the prior owner. I will definitely return to the Woodland Hills store in the future. More...

Reviewed on Yelp

7 October 2019

I have purchased three custom sofas and two custom chairs from the Corona del Mar store. You can't beat their prices considering the fact that you can 100% customize the style, size and fabric is pretty amazing! Just ordered another couch and anxiously awaiting its arrival.... It's nice to be able to support our local businesses and see that at least some stores make it in this on-line retail environment. More...

Reviewed on Yelp

21 September 2019

I highly recommend this place. Their service is exceptional and you can't better price on American made Sofas.

Reviewed on Yelp

21 September 2019

Lucy went above and beyond to help me choose the perfect couch for my living room. All my questions and concerns were answered. I couldn't feel more comfortable and secure about making such a big purchase! I would definitely recommend to come in & explore--WORTH EVERY PENNY. And of course, I try to shop locally and this place has been here for over 20 years. If that doesn't show you that they are a staple & well loved store, i don't know what does! More...

Reviewed on Yelp

12 September 2019

I just had the nicest experience at Sofa U Love on Western in Hollywood. I had to bring in a few sofa cushions to be patched after some serious wear and tear, and Marina and Johnny (owner) were wonderful. After explaining why they couldn't do what I'd asked them to do, they kindly explained all my available options. They even showed me how each option would look and feel once completed. This was during a very busy Monday morning when they weren't expecting me- and they still took an abundance of time to explain and display how my repaired cushions would look. They clearly care very much about the customer's experience- and know this business very well. After all that, the cost was also very reasonable. I could not be more impressed with their customer service!!! Thank you so much Marina and Johnny!!! More...

Reviewed on Yelp

26 August 2019

Sharon and Liz were great to work with.  We had a small issue, but they were quick to resolve it (and that's what makes a 5-Star company).  We love our new sectional from them.  There was nothing that was pre-made that met our needs, but Sofa U Love was able to make it for us. More...

Reviewed on Yelp

24 August 2019

I love everything about this company!...Not only are they offering a great product at reasonable prices made in the USA, the service is outstanding!  I have bought 2 couches and 1 big chair in the past 8 months. My first encounter was with the very friendly and knowledgeable  Rob in San Francisco, then met Michael who was just as fun to shop with and suggested I check out their larger showroom in Menlo Park. My final purchase was with the beautiful Arianna in Menlo Park. Arianna is new to the industry however you would never know it. She has a great sense of style, understood my needs and spoke to my more sensible side. Unlike shopping online and having to wait weeks for delivery, Arianna made it possible for me to receive my floor model sofa the next day! More...

Reviewed on Yelp

18 August 2019

I have bought 2 couches and 1 big chair in the past 8 months. I love everything about this store...the quality, selection, price and most of all the incredibly friendly and knowledgable staff. I first met Rob, then Michael and then the most beautiful Arianna. Arianna is new to the business but you would never know it! She has a wonderful sense of style and spoke to my sensible self which is what I really appreciated. She did her magic for me and made it possible for me to receive my couch the next day! More...

Reviewed on Yelp

9 August 2019

This is the third time we've had the opportunity to work with the great folks at Sofa You Love. Each time my wife has had an idea for a new couch/love seat combo, she calls David and the two of them design great stuff. The new combination is not only wonderful to look at but very comfortable to sit on. Prices are very reasonable and on par with equal quality products.  We looked at so many pre made couch combinations this time and there was nothing as well built and comfortable as what we bought. We highly recommend Sofa You Love. More...

Reviewed on Yelp

2 August 2019

They really work hard at making a sofa u love. Any time I have a complaint they jump right on it to fix it. They are putting in new feathers because the initial filling was too heavy and stiff. Hopefully it'll be soft and as luxurious as I was hoping. More...

Reviewed on Yelp

24 July 2019

Great Store & Great Customer Service!!!  Recently bought a sofa for my newly renovated pool room and I absolutely LOVE, LOVE, LOVE IT! !!!Rob Weber was my salesman & he really listened to my needs......it was very important that the fabric had to be durable, and very teen & pet friendly!!!  But he hit it outta the park because it's also very comfortable & looks great!!  My son even slept on it one night!  Would definitely recommend this store!!!!Rob even recommended the the moving  app Luggfor pickup & delivery of my sofa & they were also fantastic! Simple and only $260 to Watsonville!!! More...

Reviewed on Yelp

24 July 2019

I purchased my couch from Sofa U Love over 10 years ago and am just as happy with it now as I was then. I only recently replaced the cushions - super easy process since they made the couch and had the dimensions already - the frame is still perfect and this couch is the primary seating in our family room with heavy daily use. I chose the white washable cotton denim slip cover and it washes beautifully with no shrinkage in the wash/dryer after all this time! You will not be disappointed by Sofa U Love. I have recommended them to many friends and they are all equally happy. More...

Reviewed on Yelp

23 July 2019

We had a great experience here - the ability to get exactly what you want (cushion fill, size of armrests, depth of seating area) made tthis a no brainer for a more conventional space. We also had pillows made - far less expensive than getting them through regular interior designer.  Delivery came earlier than promised, and we would definitely purchase here again! More...

Reviewed on Yelp

22 July 2019

I ordered a cushion for my huge window bench, seat part and back seat , it came out absolutely beautiful, I was so happy with my purchase. Tina was so helpful. She took the time to make sure the size and fabric was exactly what I wanted. Great experience!!! More...

Reviewed on Yelp

20 July 2019

I can't say enough wonderful things about my experience with this store!  Every person that I worked with was very knowledgeable, helpful, creative and thorough.  I needed a small, custom sofa for a playroom and the team here created the perfect piece at a very reasonable price!  Everything is custom made in Los Angeles, which I love.  I need to come up with more reasons to shop here.  I'll be back, for sure! More...

Reviewed on Yelp

17 July 2019

I love Sofa U Love and especially working with Shelli at the Pasadena location on W. Green Street.  She's so friendly and very accommodating. I love their product so much, that I'm ordering my third sofa from them even though I now live in Seattle.  Can't recommend enough! More...

Reviewed on Yelp

4 July 2019

I saw the perfect sofa for my den at a nationwide chain of furniture stores but HATED the fabric and color options. I brought the spec sheet to Sofas You Love and they were able to make a similar sofa with fabric that I LOVE and cushions that were firmer on the back and softer on the bottom.  Ricky was great in digging out the perfect red fabric for the sofa.  They were patient, attentive and very friendly.   And, the sofa was ready a good 4 weeks before the chain could commit to.   All-in-all a satisfying experience. More...

Reviewed on Yelp

27 June 2019

Needed a custom size sofa and this store had the perfect solution for the sizing I needed.  Finished product exceeded my expectations.  High quality, beautiful finishing details and made in USA.  (Los Angeles)  Shorter delivery time than most.Delightful and knowledgeable in store designer, Nicola, had great suggestions for style, fabrics and details.,  Her followup was so professional from placing order to delivery.Cannot praise the store enough.  I will definitely shop there again.   Jena M More...

Reviewed on Yelp

15 June 2019

Bought a sectional from sofas u love in woodland hills.  David took care of us.  The sofa was delivered and it's absolutely perfect.    The material we picked is beautiful, the sectional is clearly well made and to our custom specifications with a hideaway bed.  David was easy to deal with very knowledgeable and always did his best to stay in touch returning phone calls etc.  I would give them 4 1/2 stars if possible only taking away a little bit for the fact that the sofa was a little late in delivery.  Highly recommend :-) My son says it's good to sleep on More...

Reviewed on Yelp

30 May 2019

We had such fun today! Walked in and Michael was on top of it and immediately helped us order 2 couches, 2 chairs and a ottoman! His expert eye was a blessing when there are so many beautiful leather and fabric choices! Thank you my friend!Kamala More...

Reviewed on Yelp

25 May 2019

Years ago we had a terrible experience with Sofa U Love in Woodland Hills.  We swore never to go to one of those stores, ever again.  Fast forward 24+ years and we are in need of a sofa bed but could not find the right one.Reluctantly, I visited the Sofa U Love in Thousand Oaks.  Liz greeted me and immediately I felt at ease with her.  She was friendly, kind and eager to help.  I returned with my husband and we agreed on a Chesterfield couch.  Liz was so patient with us.  We could not decide which fabric or specific color we wanted.  She wrote the order 3 times before we finalized our decision.  She was amazing and I recommend her to anyone looking for a good deal and a great couch.The couch itself is amazing. Vincent called me when it was ready and he sent me a picture to assure me it came out as beautiful as it did.  This is a gorgeous couch, excellent quality and I know we will enjoy it for many years.I am glad we decided to give Sofa U Love one more chance...Thank you Liz and Vincent, for EVERYTHING! More...

Reviewed on Yelp

4 May 2019

I've never bought a new sofa, much less built one to my own specs!  Liz was AMAZING!  She explained all facets of design.. .fabric, legs, arm width, colors, pillows...I came away happy with more knowledge than when I entered.  I can't thank her enough for the help and the wonderful sofa.  I recommend Liz and Sofa u Love without reservation.  Great prices too.  Run, don't walk. Cheers. More...

Reviewed on Yelp

3 May 2019

My husband and I walked in knowing we wanted a couch yet unsure of exactly we wanted. Rob was the answer we needed all along. He had quick advice on types of couches, all the fabrics and all the details. We were in and out in 30 minutes and are so happy with the purchase. Really reasonable price for a custom couch. Can't wait for the final product. Safe to say we will be back again! Thanks Rob! More...

Reviewed on Yelp

31 March 2019

Team Sofa u Love all the way! I am a return customer to this company. The last sofa I got from their valley location lasted about TWENTY years! ! It was our everyday sofa with slip covers that I machine washed at least every few months! After searching the market for what we had in mind thinking maybe we could score a good deal 'off the floor', we couldn't find what we were looking for. Because I knew from experience sofa u love offered great quality and I knew they offered custom orders, we came here. I'm so glad we did!We had such a FANTASTIC experience working with Vincent. I will say my husband and I were a little reluctant to start. We determined to get what we wanted, we had to go with a custom order. We are not designers. It's kinda scary to say what we need sight unseen with something we knew we would live with for likely the next 10 years. We also thought designing our own was going to be out of our budget. Vincent was great at guiding us with what he heard us saying and with his expertise what other elements we should consider. He was patient with us and ALL of our questions. He came to our home before he placed our order to ensure we would be 100% happy with the measurements of the end result!!  Not many places I know of these days that are that concerned about customer satisfaction. His customer service was beyond exceptional. Here we are about 6 months later and it is a sofa we love!  If you are looking for phenomenal customer service and a sofa that is going to last you for many years that you love, at a very reasonable price, this is the place!Thank you Vincent! More...

Reviewed on Yelp

25 March 2019

We first met Marina close to 20 years ago. She works with many in our industry, and we were always impressed with how the finish products turned out. With her help, we customed designed numerous pieces for our home, negotiated a fair and reasonable price, placed the order and a few weeks later, our new furniture arrived. Fast forward to a few weeks ago. The pieces we had made have held up marvelously well, but it was time for a refurbishing...styles, colors etc. change, so we went straight back to Marina, and repeated the process with virtually no hassles. Yes, a little bit of tough negotiating on the price, but we came to a deal we were happy with. We even made a change a few days after we ordered them and Marina was able to accommodate that. So, our experience has been pretty excellent. This is a great place to get outstanding design, excellent craftsmanship, timely delivery, a fair price AND working with Marina is about as good an experience as one could get. More...

Reviewed on Yelp

4 March 2019

I love their furniture! I’ve had their stuff for 25 years, and recommend to anyone! It’s hard finding high quality furniture these days, they make everything in Los Angeles in their factory. Thank you sofa u love for your products! More...

Reviewed on Google Maps

2 March 2019

Betty was awesome. She helped us pick out a great sofa at a great price and went the extra mile, when an issue arose, to fix it.  We bought our last sofa there 20 years ago and we will come back for the next one. More...

Reviewed on Yelp

19 February 2019

Love our two new sofas we got from Sofa u love.  We actually had gotten one in the Santa Barbara store about 20 years ago and called that store to get a new slip cover about five years ago.   We realized we wanted to replace some old sofas we had in our living room and we were really excited to see that the Menlo Park Store opened last year.  We were able to get exactly the sofas we wanted with the fabric that worked perfectly.  All in all a great experience. More...

Reviewed on Yelp

15 February 2019

I love this place!! I love the quality of the sofas and I always buy from here. This is my 3rd sofa from Sofa U Love. When I walked in this time I met MARLENA. Her customer service was impeccable! She was able to help me decide on a sofa using my parameters. She even came by and checked out my space to make sure the sofa would be perfect for the apartment. She has even gone above and beyond to help me find an area rug to match and ideas for decor! More...

Reviewed on Yelp

16 January 2019

Update 2/4/19Since my review Vincent has made an exceptional effort to resolve the situation.  He personally came over to my home to remeasure my couch and to check out the problem with the fabric.  My cushion covers have now been replaced.  I will be reviewing again in a few months in hopes the pilling on the fabric does not occur again.  Very pleased with their efforts to resolve my problem.January 19I owned a couch from Sofa U Love for over 15 years and it was just perfect and held up well after many washings and was super comfortable.  So last year I went back to have a larger custom made sectional done for my new home.  Lilia helped me and was very easy to work with.  I had one custom made to very exact measures and it fit perfectly and was very comfortable.  Unfortunately within a few weeks the fabric I selected started pilling and made it look very cheap and unsightly, even friends commented that it didn't look like a new couch.  I called Lilia and she helped me get replacement covers.  The covers came in and one was the wrong size, but I tucked it in and filed a complaint.  They promised to replace it and after a few calls I never heard back from them.  Then the new covers started pilling just like the old ones after a few weeks.  I don't do anything abnormal to my cushions and they wore and pilled horribly.  I told this to Lilia but never heard back.  There are some pros and cons to this place but the con of not trying to fix a problem has me very unhappy with my $4,000 sectional.  For me it was A LOT to spend on a couch that I hoped to enjoy for at least a decade but will probably seek to replace with something else at a big financial loss. More...

Reviewed on Yelp

15 January 2019

We had an amazing experience buying a couch from Sofa U Love. After our couch got ruined in our moving process, our friends got a couch from Sofa U Love and recommended we check it out before pulling the trigger on a store bought couch. We worked directly with Vic in the Menlo Park store and he helped us design the ideal couch for us. The experience was painless (even delightful?) and the couch arrived in a timely manner. I would highly recommend working with them. More...

Reviewed on Yelp

26 November 2018

Thank you (David) for another wonderful experience! I am so happy with my purchase that I made after several visits to the showroom. With David I have always enjoyed a very comfortable and no-pressure experience as I contemplated all of the options and now after my second purchase, I am certain that I will not purchase anywhere else. More...

Reviewed on Yelp

24 November 2018

We love our sofa.  Loved the buying experience (Liz was super knowledgeable, professional and guided us to the right decisions). They have enough styles that you can not only get the dimensions you want, but  a style that works.  A custom-built sofa, built exactly as we wanted it and delivered within 3 weeks.  Zero drama.  We have been using the sofa for a few weeks and love it.  Highly recommend SYL. More...

Reviewed on Yelp

14 November 2018

Omg! LOVE this place!!! I LOVE my new custom couch!!! I'm so happy with how it turned out! It's even better then I had envisioned! Marina helped me pick out exactly what I wanted. I showed her a picture of a couch I liked and we discussed everything; length, height, depth, colors, material, how many cushions, style, etc. My couch is WAY nicer then the one I showed her originally. It's excellent quality too! They have soooooo sooo many options! It's really exactly how you want it. I couldn't be happier with this place! Thank you Marina ! More...

Reviewed on Yelp

12 November 2018

We absolutely love Sofa U Love. This is our third sofa we have bought from Sofa U Love and we will never buy one from anywhere else. Their customer service is top notch. The couches are beautiful and so comfortable. They make the whole process so easy and effortless. I cannot recommend them highly enough. We had amazing experiences in both Menlo Park and in the marina in San Francisco. More...

Reviewed on Yelp

10 November 2018

The quality of the chair we bought is great.  We went with a beautiful white Ellen Degeneres fabric with paisley embroidery.

Reviewed on Yelp

6 November 2018

I was looking for a custom couch for my office,  I looked at multiple places for Chesterfields and thank god I came here (friend recommendation).  Rob and Vic were so professional AND helpful.  Made me this unbelievable gorgeous navy blue velvet couch at an affordable price point.  Even the delivery guys were beyond perfect.  If you looking for VERY high quality and not looking to be ripped off at retail places like RestorationH/PotteryB/PierIm.  Skip all those places and go straight to Vic.  I am in the custom industry myself and I know quality and service when I see one.  Thank you guys,  EVERYONE loves my couch. More...

Reviewed on Yelp