Snellville, Georgia
53 customer reviews
Pamela Marano
Rated highly for: Responsiveness, Punctuality, Value, QualityTroy did an awesome job. We will definitely have him back.
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Bill Cobb
Troy arrived on time, quickly assessed problem areas (not all visible to the naked eye due to our amateur dog clean-ups; like a mini-CSI investigation), told us our options with precise & fair pricing, and went to work. A few hours later our 1 1/2 floors of carpet looked great! Plus he advised how to deal with pet stains better. No doubt who we'll call for our next carpet cleaning. More...
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Glenn Murray
Very well done, prompt, and I was very pleased with the job.
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Miledy Acosta
Pleased with upholstery cleaning service. Very professional. Recommend !
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Nicole Lambert
Troy is a pro! Thank you for your quick attention and professional service.
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Stephanie Deal
As always, Troy did a great job!! He cleaned our couch and loveseat and they look and smell great. Another thing that we love about service Pro is that they do a great job of communicating both before and after the job!
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Andrea Parks
I’m always a bit skeptical when I have to use a new service for anything. But Troy was friendly, informative and professional. I had two sofas cleaned, and he did a great job. I’ll definitely use his service again. More...
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Yesenia castiyo
I just have to say very professional and such an amazing job. very nice person and friendly I will highly recommend him .thank you so much for making my place clean mr troy .i
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Sean J0nes
Excellent service! Very professional from start to finish.I will recommend Service Pro to my friends and family.Five Stars.
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Michael Aycock
My carpets had pet-stained carpet left from a prior tenant. I decided I had no choice to replace them until Troy did his magic and recovered them to near new condition. He did an incredible job and kept me posted on his progress throughout the process. More...
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Çonnie Wise
Did a great job! I would highly recommend them .
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Elizabeth Schroeder
Rated highly for: Responsiveness, Punctuality, Quality, ValueI love Troy's auto text messages. He let me know when he was on his way and I was ready. He is always professional and the carpets look great after the damage that my 14 year old black dog has done to them. Thanks Troy! More...
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Alex
Rated highly for: Quality, ValueHad a great experience, they came out quickly and cleaned our queen size mattress. The before and after was like night and day difference, they took out so much dirt and grime.
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Elizabeth Gallegos
Very happy with the job they did today! I don’t think my carpets ever looked this clean! Troy arrived at y house 30 min before the scheduled time frame to get his equipment set up, then he started on his job. He was very personable and thorough. He gave explanations throughout his job. I will definitely use them again! More...
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Kellie Hiler
Troy cleaned my carpets yesterday and all I can say is WOW! Not only does it smell and look amazing after some Chihuahua “accidents” but it feels so soft! ! He does what it takes to make your carpets TRULY clean and deodorized from pet problems. He didn’t just clean the top, he extracted it from the padding as well which makes all the difference! I will be using him from now on!! More...
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Maria Silva
Extremely professional, punctual, and left the carpets in great condition. Most of the area treated (I had an area of above 2500 sq ft) looks like new even though it had had some stains and wear/tear due to use for a while. Would definitely refer and hire again! More...
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Brandie Wood
Called around to get quotes & this company was FAST to respond. They offered a next day appointment before normal business hours to accommodate my schedule. Very professional, friendly, on time & did a quality job. Whatever they put on the carpet smells AWESOME. Doesn’t smell like nasty chemicals. Smells fresh and clean. 10/10 will use again. More...
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Tim Inboden
The technician did a great job and was very friendly.
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jerome burney
Troy was excellent and he did a great job.
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Stephanie Deal
Super job cleaning our carpet. They look brand-new. Great communication and we will definitely use again.
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Linda Patrick
Great service.This is the second time I have used them, and will use again.
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HH, LLC
Super fast response time. Excellent customer service!
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Charles Grattan
Best carpet cleaning we've had. Troy was very knowledgeable and professional.
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Linda Banks
First time using this company, Troy the owner came out explained the procedure and technique he would use for cleaning. He cleaned the downstairs carpet and the stairs, carpet looks brand new. He also uses ultra violet light to detect any pet contamination on carpet to clean bacteria if you wish. Highly recommend for quality carpet cleaning. More...
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T.J. Nelson
Professional, detailed, and on time. Wonderful company that I would refer and hire again.
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Kimberly Samuel
Omg. I was so surprised at how easily they got up the built up stains on the floors and the stains on my mattress from my 4 year olds mess. Thank you so much. He was on time as well which is always a plus. More...
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GARY LOTNER
Troy does an excellent job. We have lived in our home for over 30 years and have used quite a few carpet services until we found Service Pro and Troy 3 years ago. Unquestionably the best carpet service we've found. Not inexpensive but worth the cost. More...
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Jenny Burley
We used ServicePro to clean our new house prior to our moving in. I thought it was clean when they started - they found so much dog hair it was unbelievable. They even have an effective way to remove urine. Highly recommend. More...
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Michele Perry
Great job.. These guys have it down to a science. From the type of fibers my carpet consists of to the best plan for cleaning, I was very impressed with the quality of the work and the skills used. My technician arrived in timely manner and walked through my home providing me with a customer service that was off the wall. Will definitely be using them again! More...
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Scott Bailey
Great communication from the time of scheduling until the day they arrived. Did a fantastic job with carpet as well as couch, loveseat & chair. I got cheaper quotes but was nowhere near as confident when talking to each as I was with ServicePro. Solid value for the price. More...
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Scott B.
Searched for carpet cleaners in our area and there were many. ServicePro stood out from the reviews and the owners statements about quality etc. great communication from day 1. Showed up on time and texted before he came to assure he was on the way. Showed before and after pics and total job turned out great. Had 5 rooms plus couch, loveseat, chair, steps done and major improvement. Now, they aren't the cheapest out there, but zero hassle and job well done so it was worth paying a premium to know it was done right. Highly recommend. More...
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Denise Barker
I picked this carpet cleaning service based on their ad which stated their goal was to be the best not the cheapest. We were so pleased with the results. Troy kept us posted on the appointment including arrival time. He was on time and assisted with an elderly relative. He made us all feel at ease and did a super job. More...
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Charles Davis
Troy was right on time. Very engaging, explained in detail all the steps he would be taking. Most of all, he did an great job.
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Amy N.
Troy really knows carpets and really appreciates customer service! We were impressed from start to finish: He promptly returned my call, He was accommodating to MY schedule, He throughly explained pricing, he emailed and texted reminders with permission, he called to ask if he could come early, he protected my lawn from equipment (that water line is so hot it will scald the grass), he did a fantastic job on the carpets, his bill was promptly e-mailed and didn't exceed the quote. Does it get any better than this He's certified by several large carpet manufacturers and I could tell he knew what he was talking about and will get me more for my money by extending the life of my rugs. My carpets look new for he holidays and I look forward to using them again. More...
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Joy Mao
I needed my carpet cleaned for my house and I was in a bit of a hurry, so I called them on July 4th thinking that I might have to leave a voicemail. To my surprise, Troy picked up the phone and we were able to schedule a cleaning for the next morning! The next morning, Robert came to my house with all of his equipments. We walked through the house and talked about everything that needed to be done. He gave me a very fair price, and got to work right away. He was very thorough and even worked really hard to clean the stuff that was left by the construction people doing my house. I’m very thankful that I found them, and I’ll definitely be recommending them to everyone I know! I’m a satisfied customer! More...
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Mary Besch
Staff is always on time, prepared, shows you what they are doing. Cleaning is amazing, like night and day you will surely see the difference! I particular like that everything is automated, you get an email receipt, if you set up that you want a yearly reminder they set that up and there’s no salesman calling you and bugging you. More...
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Petrina Hill
Troy and his partner were very professional. They explained the process and kept me informed about what needed to take place. The service was exceptional. I will recommend ServicePro to friends. My carpets look so much better and my house smells fresh. More...
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Yoni Kid
Efficient and effective! These guys seem very experienced and actually care about the quality of their service. I highly recommend them! Attached picture is an example of the on the job, instant gratification you receive from their service. Beer on me! More...
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joe greenwald
The guys from Service Pro Carpet cleaning were timely very professional informative and before when i used them did an outstanding job on my carpets and tile and grout. Their pricing is very reasonable. I would highly recommend them to anyone in need of their services More...
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Marjorie Reaves
ServicePro Carpet did a fantastic job cleaning my former home. The technicians were very professional, on schedule, and had outstanding Customer Service. The carpets were like new, and I love the smell of a clean carpet. Definitely well worth the price, the entire process was easy..from booking, to the price quote... and I must say that I am very pleased. Thank you for making my move a little more easier! A+ More...
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Tony OConnor
Very prompt, Service Pro did wonderful job in explaining issues with my carpet and best way to clean it since I have 3 dogs. Work was done in timely manner at reasonable price. Very professional! More...
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N8B
How can all that dirt come from what (we thought) was relatively clean carpeting? ServicePro cleans deep and the results were fantastic. Professional and communicative. Would recommend and use again. More...
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Trae Webb
ServicePro was right on time! They showed up precisely when they said they would, even sent me a text to let me know that they were en route. Once they showed up they were very professional, thorough and took every opportunity to explain to me what they were doing, seeing and what I needed to do to maximize results. I would most definitely use them again! More...
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sea shells
Service was great. My rug was a disaster. They cleaned all of the stains and left my rug fresh and clean. I️ was very happy with fast service and efficiency
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Randy Bierer
Trustworthy, quick, polite & efficient. Best Price! What more can you ask? Highest 5 star rating! Thank you!
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Robert Henderson
Quick scheduling. Kept me posted. Good quality cleaning. Courteous staff.
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Virginia Wood
I swear my old, old carpet looks better now than the day it was installed! I have a dog who is very hard on flooring and a bird who puts out a lot of dust. ServicePro is always great about telling me what I can do to get a better cleaning and more mileage out of my cleaning! They are on time (early this morning, which was bonus), efficient, in and out fast, professional, and polite. Toxicity of any cleaning chemicals or treatments is always of concern to a bird owner, and they are willing and able to work with me closely on keeping mine safe! They're also on a system that tracks service to me, due dates, preferences, etc. which makes them easy to schedule and organized as far as my individual needs go. I love 'em! Can't say enough about them! More...
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Lindsay Carson
Service Pro was AMAZING! they cleaned the tile and grout in my kitchen and I will definitely call them again in the future. They also educated me of the process along the way. Great job guys! More...
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Joshua Cole
ServicePro Carpet Cleaning was very thorough and educated me in the process. They did an excellent job and were upfront about everything!
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scott murray
Excellent service, knowledge staff and very friendly; they did a great job
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